---
description: Learn more about Surveyapp price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Surveyapp Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [Surveyapp](/software/1017459/surveyapp)

# Surveyapp

Canonical: https://www.capterra.co.nz/software/1017459/surveyapp

Page: 1 / 2\
Next: [Next page](https://www.capterra.co.nz/software/1017459/surveyapp?page=2)

> Surveyapp offers omni-channel tools like smiley surveys, kiosks, and more to help collect actionable customer and employee insights.
> 
> Verdict: Rated **4.7/5** by 23 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Surveyapp?

Airports, shopping centers, hospitals, schools, workplaces, travel and tourism, human resources, retail, and fast food restaurants.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 23 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Surveyapp

## Commercial Context

- **Starting Price**: US$29.99
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Pay by month or the year, and cancel at any time.

The Surveyapp trial comes with 60 free responses - 20 for each channel.

Surveyapp supports charities, students and teaching faculty across the globe. Send our team a message with your information and, if you’re eligible, we’ll send you a discount code.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Customer Experience Management
- Customer Segmentation
- Customisable Forms
- Customisable Questions
- Customisable Templates
- Data Import/Export
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- NPS Survey Structure
- Offline Response Collection
- Pulse Surveys
- Question Branching
- Reporting/Analytics
- Skip Logic
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis
- Third-Party Integrations
- Visual Analytics

## Integrations (6 total)

- HubSpot CRM
- Microsoft Teams
- Salesforce Platform
- ServiceNow
- Shopify
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software)
- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)
- [Employee Engagement Software](https://www.capterra.co.nz/directory/30817/employee-engagement/software)
- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)
- [NPS Software](https://www.capterra.co.nz/directory/32075/nps/software)

## Alternatives

1. [Jotform](https://www.capterra.co.nz/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Typeform](https://www.capterra.co.nz/software/137289/typeform) — 4.7/5 (945 reviews)
3. [UmfrageOnline](https://www.capterra.co.nz/software/201674/enquetes-maken) — 4.6/5 (1553 reviews)
4. [Google Forms](https://www.capterra.co.nz/software/176571/google-forms) — 4.7/5 (11363 reviews)
5. [SurveyMonkey](https://www.capterra.co.nz/software/32728/surveymonkey) — 4.6/5 (10427 reviews)

## Reviews

### "Good, but could use some work" — 4.0/5

> **Erica** | *27 March 2026* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: I like surveyapp for the user friendly interface and smiley face based surveys. It makes it fun and engaging. It’s super easy to design surveys which makes people want to use it. Great value for the money and I really enjoy the offline mode.
> 
> **Cons**: What I like least about surveyapp is that there are very low pay rates, time consuming tasks, and it’s easy to get disqualified.
> 
> Overall, surveyapp is okay. I would say it should change some things regarding the low reimbursement for surveys and the fact that it can be easy to not qualify for many.

-----

### "Great Product" — 5.0/5

> **Lydia** | *16 October 2025* | Logistics & Supply Chain | Recommendation rating: 9.0/10
> 
> **Pros**: Sureveyapp was great for what we used it for. There is a free "trial" of 15 free responses. The customer service emails back quickly with questions.
> 
> **Cons**: I think the pricing is a little expensive, but I did end up going with them because they have a lot to offer.
> 
> My overall experience was great\! My employees and people that I used it with said it was very easy to navigate

-----

### "Opinion on Survey app" — 4.0/5

> **EBONY** | *21 February 2026* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: How easy it was to navigate through the system and how easy it is to understand the questions. Customer service answers back quickly and you get the reward as promised without jumping through hoops
> 
> **Cons**: If I had to find something I didn’t like about it I can’t because everything about my experience was enjoyable.
> 
> Everything about these surveys are easy not complicated. Customer service is excellent if you need assistance and reward for taking surveys are given quickly. If you enjoy doing surveys but sometimes some frustrate you this is this one for you quick, easy and honest

-----

### "Lovely and simple for great impact results" — 5.0/5

> **Erin** | *26 June 2025* | Nonprofit Organisation Management | Recommendation rating: 6.0/10
> 
> **Pros**: Super user friendly. Quick and simple to design, exceptional response data, endless options for survey question logic.
> 
> **Cons**: Some issues onboarding and customer service can be slow to respond. Clunky chat and email correspondence while trying to resolve issues. Weirdly glitchy at times.

-----

### "An intuitive, modern platform which has made our dining room surveys painless" — 5.0/5

> **Dane** | *11 June 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The user interface both on the web and on the surveying iPads is intuitive.  The reporting features are comprehensive and the user experience is slick.
> 
> **Cons**: I haven't had any negative experiences with it.  Even when we have something to report to the support team, the response times and quality have been excellent.
> 
> We found the platform easy to configure and deploy to our iPads.  We also had an amazing experience with customer support when we inquired about API capabilities and were responded to once the feature was developed.  Fantastic service.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.co.nz/software/1017459/surveyapp?page=2)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1017459/surveyapp)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/234912/SurveyApp/> |
| en-AE | <https://www.capterra.ae/software/1017459/surveyapp> |
| en-AU | <https://www.capterra.com.au/software/1017459/surveyapp> |
| en-CA | <https://www.capterra.ca/software/1017459/surveyapp> |
| en-GB | <https://www.capterra.co.uk/software/1017459/surveyapp> |
| en-IE | <https://www.capterra.ie/software/1017459/surveyapp> |
| en-IL | <https://www.capterra.co.il/software/1017459/surveyapp> |
| en-IN | <https://www.capterra.in/software/1017459/surveyapp> |
| en-NZ | <https://www.capterra.co.nz/software/1017459/surveyapp> |
| en-SG | <https://www.capterra.com.sg/software/1017459/surveyapp> |
| en-ZA | <https://www.capterra.co.za/software/1017459/surveyapp> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Surveyapp","description":"Surveyapp is a comprehensive experience management software offering omni-channel feedback tools. It features a smiley survey app for tablets and phones that can capture feedback even offline. Businesses can gain valuable insights into customer and employee satisfaction through the use of smiley face surveys. The SurveyKiosk, a ready-to-use terminal, collects feedback in busy locations like airports and shopping centers. \n\nThe software also includes email surveys for gathering employee and customer feedback. Surveyapp provides smiley buttons for real-time feedback as well as online surveys that can be shared via links, QR codes, and web forms. The employee pulse email surveys capture immediate feedback. The Surveyapp Manager App allows users to view feedback on the go, receive alerts, and collaborate with teams. The software includes management capabilities with detailed statistical and text analysis through a real-time analytics suite.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0f69b9c8-bb7e-4a71-b2f6-8db139824f02.png","url":"https://www.capterra.co.nz/software/1017459/surveyapp","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/1017459/surveyapp#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":23},"offers":{"price":"29.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/1017459/surveyapp#faqs","mainEntity":[{"name":"What Is Surveyapp?","@type":"Question","acceptedAnswer":{"text":"Surveyapp is a comprehensive experience management software offering omni-channel feedback tools. It features a smiley survey app for tablets and phones that can capture feedback even offline. Businesses can gain valuable insights into customer and employee satisfaction through the use of smiley face surveys. The SurveyKiosk, a ready-to-use terminal, collects feedback in busy locations like airports and shopping centers. The software also includes email surveys for gathering employee and customer feedback. Surveyapp provides smiley buttons for real-time feedback as well as online surveys that can be shared via links, QR codes, and web forms. The employee pulse email surveys capture immediate feedback. The Surveyapp Manager App allows users to view feedback on the go, receive alerts, and collaborate with teams. The software includes management capabilities with detailed statistical and text analysis through a real-time analytics suite.","@type":"Answer"}},{"name":"Who Uses Surveyapp?","@type":"Question","acceptedAnswer":{"text":"Airports, shopping centers, hospitals, schools, workplaces, travel and tourism, human resources, retail, and fast food restaurants.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/30092/survey/software","@type":"ListItem"},{"name":"Surveyapp","position":3,"item":"/software/1017459/surveyapp","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/1017459/surveyapp#breadcrumblist"}]}
</script>