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About Truecaller

Truecaller is a leading global caller ID and spam blocking app that identifies unknown callers and blocks unwanted calls.

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Pros:

Apart from that since it is an app with simple design even a novice who's new to using smartphones would be able to set it up as it is very easy to implement.

Cons:

When it comes to incoming phone alerts, I've had a lot of problems. It occasionally does not appear and never loads.

Truecaller ratings

Average score

Ease of Use
4.5
Customer Service
4.0
Features
4.4
Value for Money
4.2

Likelihood to recommend

8.7/10

Truecaller has an overall rating of 4.5 out 5 stars based on 64 user reviews on Capterra.

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Filter reviews (64)

Husam
Husam
Graphic Design in Jordan
Verified LinkedIn User
Graphic Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My leader in discovering caller numbers easily.

5.0 9 months ago

Comments: The truth is that my experience with this program was ideal in identifying the caller’s identity and also helping others identify annoying numbers that I had answered before by adding them to the block list easily.

Pros:

I got rid of the problem of not Knowing the unknown numbers that were not registered on my phone helped me a lot in identifying the caller and eliminating the ghost of annoying numbers before answering the call. Having this program on the phone is essential for me.

Cons:

I did not like the amount of annoying ads that appear in the free version.

Noxolo
Noxolo
Tutor in South Africa
Verified LinkedIn User
Accounting, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Personal View of Truecaller

4.0 11 months ago

Pros:

I love that it helps me manage all the calls I receive; it also separates and marks spam calls and messages.

Cons:

I don't like that it doesn't automatically delete spam messages.

Shiv S
Shiv S
Founder in India
Verified LinkedIn User
E-Learning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

You can identify who's calling you before you pick up the phone

3.0 5 months ago

Comments: Even though I hate ads popping up every time I open it, it's good overall, especially for identifying and blocking spam calls.

Pros:

You can identify who's calling you before you pick up the phone. It also helps identify and block spam and fraud calls, saving you time and energy.

Cons:

Annoying ads every time you open it or use the search filter.

Atul
Review in India
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

My best contact finding app

5.0 10 months ago

Comments: Truecaller is a creative solution that lets you use Caller ID and filter spam calls, but it requires extreme caution to prevent privacy invasion.

Pros:

Truecaller's primary function is to locate and highlight spas among unknown callers, and it does it quite well.

Cons:

If Truecaller had synced with my call history, I could have set it to automatically highlight the crucial information about unfamiliar callers. Additionally, it would be even more helpful if it could highlight this information straight through the mobile device's native phone application.

Verified Reviewer
Verified LinkedIn User
Computer Games, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

The Ultimate Call Management App

4.0 last year

Comments: Truecaller's core benefits include reduced interruptions, enhanced call management and mainly the convenience of identifying unknown callers. It is a versatile app that addresses various issues in this day and age and I've benefitted tremendously with it as it as decreased my chance of getiing scammed greatly.

Pros:

Truecaller has really made my life better, with the feature that can detect who's calling you or it can check whether it is a spam call or not. In this digital age, an app like Truecaller is a blessing as it helps us to stay protected from scammers. The app also has the feature to block unknown number which in my opinion is an amazing feature.I've been using Truecaller for more than 4 years and I can confidently say that I use it on a regular basis. Apart from that since it is an app with simple design even a novice who's new to using smartphones would be able to set it up as it is very easy to implement.

Cons:

The thing I dislike about the app is that I get frequently bombarded by ads which is quite frustrating. Apart from that, it also consumes a lot battery life as it is resources intensive.

Harsh
Harsh
Researcher in Spain
Verified LinkedIn User
Higher Education, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Detects Spams Effectively

4.0 last year

Comments: I really like the services provided by Truecaller. I like that it does not take much space to show the information when you are receiving a call,

Pros:

The most basic feature of Truecaller is to identify and highlight spas among the unknown callers and it does that very effectively.

Cons:

I would have really liked if Truecaller would sync with my call history and automatically highlight the important details of the unknown callers. Furthermore, it would be even more useful if it can highlight such information directly with the native phone application of the mobile.

Tyson
San Miali Electricians in Kenya
Building Materials, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Unveiling the power of Truecaller: Say Goodbye to Unwarted Calls!

4.0 last year

Comments: I generally have a overall experience with Truecaller. I appreciate its ability to identify and block spam calls, Which helps me maintain a peaceful phone experience.

Pros:

What I like most about Truecaller is it's ability to identify and block spam calls. It's a game changer when it comes to avoiding unwanted interruptions and maintaining a peaceful phone experience.

Cons:

What I liked least about Truecaller is privacy concerns, Truecaller collects and stores user data including contact information's

Sugam
Sugam
Project Manager in Nepal
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Helps Identify Caller and Avoid Spam Calls

5.0 last year

Pros:

The ability to identify unknown callers is such an amazing feature. It also prevents spam callers and protects against scammers. Easy to use and the free version does everything I need.

Cons:

You have to give them access to contacts and phone call history which can be concerning.

Roshish
Roshish
Flutter Developer in Nepal
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Very useful software to have

5.0 last year

Pros:

Truecaller identifies incoming caller like a charm. It helps me block scammer and spam calls and messages. It is very helpful software that can come in handy most of the times.

Cons:

There is nothing bad about Truecaller. It is free and must have for everyone.

Anmol
Entertainment in India
Entertainment, Self Employed
Used the Software for: 2+ years
Reviewer Source

Truecaller review

5.0 10 months ago

Pros:

Best app to identify the unknown person and spam calls

Cons:

No there is nothing wrong with truecaller

Vihar
Sub-Editor in India
Media Production, Self Employed
Used the Software for: 2+ years
Reviewer Source

Know to Unknown

4.0 last year

Comments: Overall experience is good and it is the best option for the common people\

Pros:

Truecaller is the best app for know about unknown people as well as the incoming call is whether it is important or fraud or spam. People may secure from the danger phone call before recieve.

Cons:

sometimes when call comes one by one then phone will become hang. because sometimes name will flashed after cut the call.

Hisham
call in Egypt
Supermarkets, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The best ever in the field of research and knowing the caller

5.0 last year

Comments: I try it every day by searching for a number to find out who is calling and also other people calling me whose names appear and blocking some annoying people from calling and messaging.

Pros:

The field of searching and blocking annoying users is a wonderful thing, and I use it daily. It also includes sending messages to other users. It has the advantage that if the number is annoying, it appears in red, and this is good.

Cons:

There is only one side that is free and has special features, and I think it is fair on this

Afnan
Interior design in Jordan
Architecture & Planning, Self Employed
Used the Software for: 6-12 months
Reviewer Source

very good app

5.0 last year

Comments: it is really very good app I like it easy to use and of course it is free to use with android or ios .

Pros:

When I receive anonymous calls its really help me to know the caller, because I am a designer my phone number is in the internet so the scammers always calling me, at first I was not able to know who are they and answering, but now it is really convenient to know the caller, it is really easy to use and free.

Cons:

it is really amazing, but the thing about it that if any of your contact has the Strang number it showed me that with the name which is sometimes being Strang name so you can't know the caller like abbreviated names.

Massimo
Researcher in Italy
Education Management, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Predatory billing

4.0 last year

Comments: Fairly useful app. Predatory billing. Refused to refund me 199€ for unasked for upgrade.

Pros:

Fairly easy to use. It intercepts a good percentage of spam calls

Cons:

They billed me 199 € for the premium version, without any request from me, out of the blu. They have refused to refund me.

Vinoth
Quality Analyst in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Find Spams with Truecaller

5.0 2 years ago

Pros:

The best feature is we can check who has viewed our contact. Best App to manage calls. We can easily check the Active status of the callers. It helps a lot to check and block the Spam.

Cons:

Security measures to be increased as we are providing our full data.

Precious
Community Manager/Builder in Nigeria
Computer Games, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best Call Manager

5.0 2 years ago

Comments: My experience has been awesome, the app has been accurate and very helpful.

Pros:

I love the fact that whenever I receive a call when I'm connected to the internet (which in most cases I am), it displays the name of the person calling me and prepares me in advance who to speak with.

Cons:

I totally love all the features of Truecaller, however, I would love to suggest if there is a way to reduce the pop-up size when there is a call, to make it look like a notification, I feel it will be perfect!

Sunil
Sunil
Program Manager in India
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Best Caller Identification app

4.0 2 years ago

Pros:

The app has become a must-have for every mobile. One of the best features is to send a message with a context of the call before actually calling. This helps the receiver to know the reason for the call. Recently, they have added the bubbles at top right corner to show multiple missed calls in the same popup window which is a good UI design.

Cons:

The TrueCaller app seems to be forcing the users to migrate their inbox (SMS) to TrueCaller inbox. Because every time the app is opened it asks if I want to switch to their inbox. If I don't want and skip it doesn't record it. Next time when I open the app the same process continues. This is annoying.

James
Boss in South Africa
Electrical/Electronic Manufacturing, Self Employed
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Not user friendly

2.0 2 years ago

Pros:

Works better with iso system than android

Cons:

Not user friendly very over rate not worth the money

Bame
Bame
Health Care Assistant in Botswana
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Search the true caller ID of unknown numbers

5.0 2 years ago

Comments: Its essential to have it as i get random calls from interested parties whenever i post a sales advert on social media, that way i can identify a person if a transaction goes sideways.

Pros:

I like that I'm able to see the true caller ID of an unknown number which gives me a choice of whether to answer or decline. What I love the most is that I can act like a secret spy and search numbers that spam or prank call me.

Cons:

I don't like that sometimes when I set Truecaller as my default messaging apps the sent messages hang and are sometimes not delivered.

mohamed
chemical engineer in Egypt
Chemicals, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

thank you for this service

5.0 2 years ago

Comments: excellent.

Pros:

really, the best app ever. it helps us with everything. thank you.

Cons:

It has some privacy controls, but in the end, this is a personal opinion.

Santanu
Santanu
Business Development Specialist in India
Verified LinkedIn User
Staffing & Recruiting, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Its One Of A Kind

4.0 2 years ago

Pros:

1-Easy to Use2-You will know who is calling even if its an unknown number3-Spam blocking is a great feature.

Cons:

1-The names sometimes are not clear enough to understand as anybody can suggest any name.2-The price is a bit high

Ashok
Management Trainee in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Find the caller with truecaller

5.0 2 years ago

Pros:

We can check who is calling and also spam calls easily and we can block it, which is the unique feature in it.We can check when the caller was last active ,whether we can call or not everything. I just Love it.

Cons:

Security to be improved to a step.

Ahmed
Ahmed
freelancer in Egypt
Verified LinkedIn User
Food & Beverages, Self Employed
Used the Software for: 2+ years
Reviewer Source

know more about bad people they want to reach you

5.0 2 years ago

Comments: protect me and my family from obtrusive

Pros:

It's nice to know who's calling you and if someone's an obtrusive or a bad guy you should to enjoy that through Truecaller

Cons:

Dating program we missing through Truecaller

Nujan
Nujan
Managing Director in Nepal
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

This app works like a magic.

5.0 2 years ago

Comments: Truecaller has been a truly incredible experience for me. This app is fantastic for monitoring contacts and seeing who is calling us. This is one of my most used and favorite apps. This software isn't just for filtering spam and revealing contact names; with the premium version, we get a lot more, such as scheduled self-calling, video calling background, and even messaging with the call. This app is recommended for everyone.

Pros:

Truecaller is a must-have application for your smartphone. This effectively prevents spam calls and messages. This program displays the contact's name in an incoming call even if the contact is not saved in our phone. This program does genuinely assist users in getting rid of scammers by alerting user. One of the most popular features of this software is that it literally warns you to who is attempting to phone you before the call occurs. Within this program, we can make free internet calls and send free messages.

Cons:

When it comes to incoming phone alerts, I've had a lot of problems. It occasionally does not appear and never loads. The premium feature is somewhat inexpensive, but they can alter the pricing so that every customer, regardless of income, can buy their service.

Raj
Raj
DGM Marketing in India
Verified LinkedIn User
Mining & Metals, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Take control of your life by knowing who is calling!

5.0 2 years ago

Comments: Truecaller is an innovative idea to help you block spam calls and use Caller ID, but it calls for a heavy dose of caution to save you from an invasion of privacy.

Pros:

1. You will instantly know who calls you - a new number, a telemarketer, a fraudster, etc. 2. It effectively blocks spam calls, unwanted calls, frauds, and junk SMS messages. 3. You can search any number in the world and get to know who it belongs to if that number was ever used in the Truecaller network, directly or indirectly. 4. The community-based spam reporting helps in weeding out pesky marketing callers and fraudsters. 5. It can block spam calls even before it rings, giving you peace of mind. 6. Premium level access offers you much more advanced spam blocking and a much safer experience with loads of helpful caller information at your disposal. 7. It silently works in the background, and you get effortless valuable support regarding caller ID, profile information, and spam blocking. 8. In premium mode, you can also go incognito, go ad-free, get unlimited contact requests, or get notified about who viewed your profile. Isn’t it great to know who is searching for your phone number without letting them know? 9. You can keep your inbox properly organized and free from spam messages. 10. You can also research a new number before you call someone to know who that person is and their detailed profile.

Cons:

1. It depends on community information only. Hence if you get a call from a new SIM or anonymous call, it cannot identify the details. 2. There are deep security concerns as you must share your contact book to start using the app. 3. Many valuable features are available only to premium users. 4. The information about the caller may also be old, obsolete, and not updated because the person is not using Truecaller or is not related to the community. 5. Some profile theft issues exist where people update inaccurate data and use it to impersonate others.