17 years helping New Zealand businesses
choose better software
About WorkMotion
Onboard and pay talent in 160+ countries with a highly automated platform & best in class support. Compliance made in Germany.
Allows integration with third party, very easy to use and the response of tech support is accurate.
I didn't have any comments for negative points.
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Really Recommendable
Comments: I've had a fantastic experience with WorkMotion so far. The process has been smooth and straightforward, and the support from the team has been outstanding. I appreciate the clear communication and the efficiency with which everything has been handled. It has made my transition to working in Spain seamless and stress-free. I highly recommend WorkMotion to anyone looking to take their career abroad. The professionalism and dedication of the team are truly recommendable.
Pros:
The platform, the support team, smooth processes
Cons:
Everything works just fine, the only cons that I find is to have to access different websites and platforms when I need a support. It would be super nice if the helpdesk was in the same place of the main platform.
Alternatives Considered:
A Reliable Global EOR Provider
Comments: WorkMotion is a solid choice for companies looking to expand their workforce internationally without the hassle of establishing local entities or dealing with complex legalities. With its extensive global coverage, compliance expertise, and user-friendly platform, it simplifies the challenges of international hiring. While there are areas for improvement, such as broader integrations and faster onboarding, the overall experience is positive. WorkMotion is particularly well-suited for medium to large enterprises aiming for a seamless and compliant global expansion.
Pros:
WorkMotion allows companies to hire employees from over 150 countries without the need to establish a local entity. This expansive reach makes it easier to tap into global talent pools, especially in emerging markets. Navigating the legalities of hiring in different countries can be daunting. WorkMotion excels in ensuring compliance with local labor laws, tax regulations, and employment contracts, reducing the risk of costly legal complications.
Cons:
While the pricing is transparent, it might be on the higher side for smaller companies or startups with tight budgets. However, the value provided often justifies the cost, especially for companies with complex international hiring needs. The pay dates cannot be adjusted to company standards.
With WorkMotion's WorkDirect, you have a serious risk of not actually getting your staff paid
Comments: For two months I have been trying to get staff paid with WorkDirect service. It is not possible to get staff paid so far and I get no response or solution from Workmotion CS team. Their CS would like to however "capture sentiment of our collaboration and align on future goals" but not so critical to get my staff paid.
Pros:
The WorkDirect model is a differentiator why we chose WorkMotion. We use another - more reliable - platform for classical EOR.
Cons:
1. Customer service does not actually help to onboard your staff. If you get contracts signed and all info needed for the staff, they literally do not do anything to help you, they just leave things lie as is. 2. Customer service does not answer at all. Only way to get answers is to escalate. 3. End result, your staff will be not getting paid in time with WorkMotion's WorkDirect (I have not used their other service but considering points 1. and 2. above I will certainly not try them).
WorkMotion Response
2 years ago
Hello, We're sorry to hear that you've had a bad experience with us. We can understand your frustration and would like to assure you that enhancing payroll and customer service are our biggest priorities at the moment. All employees hired through WorkDirect have an account on our platform and are welcome to reach out to us anytime whenever help is needed throughout their employment journey. However, WorkDirect also requires a higher degree of involvement and effort compared to WorkGlobal/EOR model which allows more flexibility and company branding. As for delayed replies, we're now using a system that handles all requests within a certain SLA as per urgencies. So going forward, this process will definitely get quicker and smoother. We hope you'll give us another chance! If you have any other concerns or if you'd like to talk to someone from our team, please contact us at [email protected]. We'll do our best to solve all your queries. The WorkMotion Team
Alternatives Considered:
Good concept and support
Comments: As mention, we had a start with a few hick-ups but as Workmotion restructured their customer support and internal payroll operations the current cooperation couldn't be better.
Pros:
I believe WorkMotion's concept of providing direct hiring options in other countries is great. It enables companies to hire international employees without relying on third-party providers ore even having their own entity. I appreciate the highly automated process for initial employment contracts and the streamlined, automated monthly payroll. This significantly reduces the workload for the HR operations team.
Cons:
In the first months of the cooperation, support was very slow and hard to reach. This changed significantly after a few months, and therefore, I have nothing negative to mention.
Excellent Platform for Managing a Global Workforce!
Comments: My overall experience with Workmotion has been highly positive. Since I began using their platform in June 2023, I’ve found it to be incredibly user-friendly and efficient for managing my international workforce. The automatic handling of payroll and taxes has been a significant time-saver and has minimized errors. Workmotion’s claim process is seamless, and their support for visa documentation is exceptional, making it easy to onboard international employees. The customer support team has been consistently responsive and helpful, promptly addressing any questions or issues I’ve had. While I do miss having direct communication options for more complex issues, the platform’s strengths far outweigh this minor drawback. Workmotion has simplified global employment and has been a valuable asset in my business operations.
Pros:
I’ve been using Workmotion since June 2023, and I’m very pleased with the experience so far. The platform is easy to use and has simplified the management of my international team. One of the most impressive features is the automatic handling of payroll and taxes, which saves a lot of time and effort. The claim process is also seamless and efficient, showing that Workmotion has designed their services with user convenience in mind. Their support for visa documentation is exceptional as well. On top of that, their customer support team is always responsive and helpful, quickly addressing any questions or issues that come up.
Cons:
While Workmotion's support team is responsive and helpful, I would appreciate the option for more direct communication. Currently, support is handled through ticket replies and emails, which can make it challenging to address more complex issues. Being able to speak directly with a support representative via phone or video call would make the support process more personal and effective.
Great for remote workers
Comments: Im very happy - everything works smooth.
Pros:
Easy Onboarding, Freedom of Place of Work and great Support
Cons:
Legal advises for local laws and tax laws could be more sophisticated
I was hired through Workmotion
Pros:
I got a job at a company without a legal entity in my country. Workmotion stepped in as Employer of Records, and thus facilitates my employment from a legal standpoint. We signed the contract through docusign and the entire process was seamless. I had some change requests to the contract and WorkMotion was happy to approve those. Their customer support is on point and ready to help.
Cons:
Due to legislation in my country, I will not be able to be leased to my de-facto employer for longer than 3 years. Thus, as of right now, Workmotion is only a short term solution.
Uncomplicated remote work and life
Pros:
The HR service turns life into an uncomplicated mode. Life gets smoother with a team at Workmotion. Customer Support is always there to answer questions.
Cons:
HR and Bureaucracy always take time and that is the only think we can control most of the time.
Great Experience
Pros:
The ease of use and how quickly everyone replied to my inquiries.
Cons:
I don't have anything I didn't like, everything was smooth.
Good self service website and fast response times when emailing.
Comments: I have my work contract managed through Workmotion as I work for a company in a different country. They are helpful and respond quickly to emails, although I hardly ever need to contact them as they have a self service website as well.
Pros:
Provides an easy to use website where you can see various info such as your leave, your contract, etc.
Cons:
I do not have any particular issue that stands out. They offer a decent service.
Alternatives Considered:
best compliance and price-performance ratio
Comments:
Workmotion has made incredible progress over the last two years and improved the service enormously. The processes have also become more professional and the responses faster and more accurate.
The vast majority of employee onboardings and offboardings have so far been to our satisfaction.
Pros:
dedicated account manager for operational tasks/questions/problems own entities in most countries open to discuss via call if the ticket cannot be resolved or the case is too complex
Cons:
ticketing system: you need to log in every time and cannot simply reply via email
I've been with Workmotion for a year…
Comments: Overall I'm happy that such companies exist and they make remote work possible.
Pros:
I've been with Workmotion for a year now and they've made remote work possible for me. They're always there to help and take their responsibilities seriously. I suggest checking them out.
Cons:
I would say I have no major complaints.
Confidently Hiring Remotely
Pros:
Customer service is excellent. Swfit assistance and detailed replies. The net salary calculator and tools that allow you to compare tax systems and other important salary components between countries is extremely helpful for us to make informed decisions in our recruitment process and remain transparent with candidates.
Cons:
At first glance, it might not be that easy to identify all the features and utilities that the software has to offer. But this is where customer service comes in handy to provide guidance and workarounds if necessary.
WorkMotion as a user
Pros:
Super easy access to employee data, including payslips. Top-notch Customer Support: they promptly respond to my queries.
Cons:
I'd sometimes appreciate that the payslips were updated more timely and I'd like to get warnings about expected changes in my salary for reasons unrelated to my employer (e.g., when tax regulations change)
Very good experience
Pros:
Been using WorkMotion for almost two years as an employee in Spain. The platform became very useful during this time and always improving. The customer service is always super fast (email only).
Cons:
Sometimes it takes a few back and forths to solve a problem (if you have special tax or document needs) but they are always very helpful.
Easy to use and clean interface
Pros:
Easy to use and clean interface. Faster than any other HR related tool I have been using
Cons:
Currently missing functionality to evaluate employees
Alternatives Considered:
Best tool to manage International Freelancers
Pros:
You can explore options of employing freelancers in every country, and have also an overview on Pros and Cons.
Cons:
Not unbelievably bad, but short payment deadlines.
Workmotion - good platform
Comments: Very good experience. A perfect tool to save time in dayly (bureacratic) activities
Pros:
WorkMotion is a smart friendly platform to schedule, organize and manage activities for my remote job (in italy, smart working); and it's usefull tu link documents (personal, legal, contracts...) in a easy way, with a good standard of privacy
Cons:
No problem until today with the platfomr
Helped me to work fulltime from abroad
Pros:
My company teamed up with WorkMotion so that I can work from Austria at full time. Setup was really quick.
Cons:
TimeTracking is a bit buggy currently and was changed a lot the last month
Best 3rd party service provider for working remotely
Comments: Great and positive. I wish them to continue with the service and allow us to have hassle free work from abroad.
Pros:
Very smooth onboarding, friendly staffs, great servie provider by helping people to work from abroad by handling their taxes.
Cons:
Dont have any yet. It has been few months since I am aquainted with WM.
Easy set up and overall good management functionalities.
Comments: We had a good experience overall. The Customer Service team has done a great job generally speaking.
Pros:
The ease of setup and the overall management functionality. Customer service team.
Cons:
No CSM for our company. The price is not cheap compared to other offers.
Effective EOR services
Pros:
After everything is set up the service runs very smoothly and both expense handling as well as one-off payments is very effective
Cons:
It took a little bit of time to set up the exempt employee under FLSA regulations as well as a matching 401k plan but after that is was smooth sailing
Only great experience so far
Pros:
Easiness to onboard. I simply filled in some forms and started working with my colleagues remotely!
Cons:
The business travel insurance forms could be a bit easier to access. Currently we need to get to a link from an email.
Just Awesome
Comments: The overall experience has been wonderful so far. I feel supported and think that the platform is also easy to understand and navigate. Everything is explained well and if I dont understand something or need help, I can just contact the support team.
Pros:
It was a very smooth onboarding process, if something was missing or unclear I was able to get help qickly from the support. I did not have to wait long to get some answers and the agent was very nice and very helpful. Actually everyone I was in contact with was very quick, nice and helpful.
Cons:
I do not have any issues with Workmotion
Amazing platform for everything.
Pros:
The customer support is quick, friendly and effective. The platform itself is well designed, easy to use and works wonderfully!
Cons:
Nothing at the moment, as I said, very well done.