17 years helping New Zealand businesses
choose better software

About Trello

A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.

Learn more about Trello

Pros:

Trello is extremely intuitive, fast, and beautiful. It has some of the best UI I have ever had the pleasure of using.

Cons:

The task management system is bad and when the project gets to an operational phase, the performance of the team suffers.

Trello ratings

Average score

Ease of Use
4.5
Customer Service
4.3
Features
4.3
Value for Money
4.5

Likelihood to recommend

8.5/10

Trello has an overall rating of 4.5 out 5 stars based on 23,210 user reviews on Capterra.

Have you used Trello before?

Share your experiences with other software buyers.

Filter reviews (23,210)

Louisa
Louisa
Customer Success Manager in US
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Trello lives up the hype!

5.0 3 weeks ago New

Comments: Trello is an amazing product that definitely lives up to the hype. Managing multiple workstreams is a breeze, especially in terms of recurring tasks (daily, weekly, bimonthly, etc.) The platform has an incredible array of features that take a bit to learn and figure out.

Pros:

Lives up to its value proposition, great value for money, greatly simplifies managing multiple projects, allows creation of recurring tasks to ensure nothing is forgotten

Cons:

Lots of amazing features but takes a bit to learn how to use them all and then teach others

Shelby
Shelby
Customer Support Representative and Junior Developer in Canada
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Best Project Management Software!

5.0 3 months ago

Comments: It's honestly hard to think of cons; I am extremely satisfied with this software. However, one issue I’ve encountered is the inability to post images solely in the comments—any image posted also gets added to the attachments. For my needs, I want images in comments to remain separate from those in attachments to avoid confusion and disorganization. If users had the option to keep images exclusive to the comment section, this software would be truly perfect.

Pros:

If you're not using Trello for task management, you should be. It's the best software out there for this purpose, incredibly easy to learn and master—I got the hang of it in just 5-15 minutes. Trello's ability to create unlimited lists to customize our workplace pipeline is invaluable. I can update my boss on task progress with a couple of clicks, and she instantly gets notified and provides feedback. I constantly use labels and checklists to track smaller details, ensuring we both fully understand the current status of tasks. My co-workers also use it, making it easy to check project statuses without having to ask them directly. This software has truly transformed the way I work, and I can't imagine going back to a time before Trello.

Cons:

It's honestly hard to think of cons, I am just extremely satisfied with this software. Although one I can think of is the inability to post images in just the comments, if you post an image, it will be added to the attachments as well. For my use case, I want images in the comments and images I add to the attachments to be separate as it can get a bit unorganized and confusing. If they let users have the option to keep an image exclusive to the comment section then the software would be truly perfect.

Vrinda
Multimedia designer in US
Education Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Trello is awesome! Made my life super easy!

5.0 last month New

Comments: It’s been great, easy to use and navigate

Pros:

Easy to use. Good ticketing system. So many apps that can be linked. Works well with Microsoft forms to create tickets.

Cons:

It doesn’t have integrated forms system that other people can fill in to assign tasks. No way to delete the tickets once created.

Trevor
Director of Operations in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

modern project management

3.0 3 weeks ago New

Comments: Overall, Trello is an affordable, modern project management tool for small businesses!

Pros:

The ability to seamlessly update multiple departments and individuals

Cons:

Complex functions once you've gotten into the program can be overwhelming

Marit
Marit
CEO in Netherlands
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

It's simple, easy to use and 'good enough' for most things

4.0 3 months ago

Comments: Great for project management for small teams

Pros:

The basic kanban-style board fits most projects and situations. The card-layout makes it very well-organized and all of my team-members quickly got the hang of it.

Cons:

To acces the most useful functions (power-ups) you need to upgrade. You don't have a lot of options for team-member roles or permissions. They can basically do everything within your board and that makes it messy sometimes. The design is a bit dated and not very aesthetic, it doesn't have that professional look some other task management software does have.

Mahamudul
Director in US
Research, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Trello is an adaptable and simple-to-use project management application.

5.0 2 months ago New

Comments: It guarantees that my colleagues are always up to date on the most recent developments.
By facilitating direct communication using task cards, it eliminates the need for additional communication tools.

Pros:

New team members need little training to utilize it and understand it easily. Organization and task management are made easier by its Drag-and-Drop functionality.

Cons:

Gantt charts, sophisticated reporting, and resource management are examples of sophisticated project management features that are absent from it.

Abhishek
IT Infrastructure engineer in UK
Computer & Network Security, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to deploy solution to manage tasks and projects

4.0 2 weeks ago New

Comments: Great tool to make boards and collaborate with team

Pros:

Super easy to setup and collaborate with the team

Cons:

Time tracking feature is missing , reports generated are limited when compared to the competition.

Manon
Associate software engineer in Australia
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Streamlined Task Management for Teams

5.0 last month New

Pros:

It keeps my tasks organized with its visual boards. Moving cards across columns makes tracking project progress super easy.

Cons:

Managing larger projects with more complex needs can be challenging without paying for upgrades.

Katharina
Book Keeper in Canada
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

management

5.0 last month New

Comments: Overall, we are very happy with how it works for us.
It is very nice that you can use it with your phone as well.

Pros:

Very easy to use, between all employees

Cons:

Cost, everything is an add on in cost. It has a capacity in checkmarks as well.

Brett
Marketing Manager in Australia
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Trello - a simple and easy to use tasks and kanban style app

4.0 2 months ago

Comments: I used Trello for a few years and it was primarily to collaborate with my design team. It was easy enough to use and the syncing between us was seamless

Pros:

It has a clean and simple to use interface and shows the boards clearly and if you want with color coding

Cons:

It is too simple compared to some of the other solutions out there

Aman
Scrum Master in US
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best once you get it

5.0 5 years ago

Comments: This is an excellent software. A little difficult at the first but once you get used to it. It is easy and reliable.

Pros:

This product is very useful for the users who want to organize their team working. The schedule and the team meetings. The user who are planning to organize sprint should use this software as it is very useful for sprint planning. I used it as Scrum Master to design product backlog

Cons:

It is little hard to get used to when we first started using this software and it is also tricky when we use it with other applications.

Amanda
Amanda
Home Inspector in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Perfect for the Visual Planner

5.0 5 years ago

Comments: I use Trello mostly for planning out my content on my blog and my content for social media. It has been a great place for me to make lists of ideas and brainstorm. I have also used Trello with collaborative groups, which has been really great and easy to use. I integrate everything into my Google Calendar so that I don't end up missing any scheduled tasks I need to complete.

Pros:

I like that Trello is a planning system that works well for someone inclined to be more visual. Each category can have a series of cards below it for each individual item within the category. I love that I can add a link, image or color to each card to make it stand out and organize it even more. I also love that each board can have be categorized into various areas of my life. For example, I have a boards from anything to planning out my blog, to activities to do with the kids to brainstorming ideas for future work opportunities. I love that I can easily move the cards around and re-categorize them once they are done. Another amazing feature is that you can add these cards to a Google Calendar, which brings everything together for me and keeps me super organized.

Cons:

I wish there were more features available and a little bit more customization within each card itself. This program also requires a little bit of a learning curve to find where all the features and add-ons for each card are in the menu.

Vanessa
Owner/ Transaction Coordintor in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

I LOVE TRELLO!!!! It will change your life.

5.0 5 years ago

Comments: Best organizational tool out there! Highly recommend for home and work use. The possibilities are endless.

Pros:

Everything!!! The customization, the integrations, the data it can sort/ share, team collaboration, organizational flows (for personal and work related items). Trello has change my life and my clients lives. I manage real estate listings and transactions for clients in here and they can see everything I do. They know exactly where they are in the listing or transaction process and we can easily communicate with each other. It is also very helpful for storing data and tracking workflow. On a personal level, I love it for keeping track of grocery lists, sale items, projects, health insurance issues. All of the above. I am a new mom and put questions for my daughter predication in Trello and pull out the list at each appointment. I love that it can be used on a desktop or mobile device and so easily. I also love that it is FREE for up to 10 users and had thousands of integrations with other programs and apps. It is great tool for small businesses!

Cons:

The downside it you have to share whole boards, not just specific cards. It would be the end all be all if they could build in this feature. It has been my greatest struggle with my business model.

Sam
Consultant in UK
Information Technology & Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Collaboration tool that keeps people on track

5.0 5 years ago

Comments: One of the things that can be difficult when getting people to collaborate is keeping conversations distinct from each other. Someone will write an email with a few questions or different updates included, and everyone starts replying - some in reference to some of the points, and others to other ones. The benefit of using Trello is that you can keep conversations focused due to the board and card based approach. It's easy to follow the thread of what has been discussed and your reply is always in context and won't be confused with any other subject.

Pros:

I liked the easy to understand layout, and the fact that you can easily move things around or relabel them if you need to. The ability to attach different media is good and the interface is nicely customisable. It's great how people from different organisations can easily collaborate. The things that are most active are the most visible in the interface, which is great for keeping your attention.

Cons:

I found some of the default settings a little confusing and frustrating. For instance, if you add an image to a card, it's automatically set as the cover image (I couldn't see a way to switch this off). I think that once things get archived, they seem a little hard to revisit, but this is something you occasionally need to do to refer back. These are minor issues really though and I'm sure the interface will keep on improving.

Verified Reviewer
Verified LinkedIn User
Biotechnology, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best task manager

5.0 4 years ago

Comments: So far is free, so it also has the best relationship price/quality you can find.

Pros:

By far this is the easiest to use task manager in the market. It is very intuitive and easy to use without missing functionality. I've used for several projects big and small and never failed me.

Cons:

The only drawback I see is that after you create a task you must go back to add information, this is something that should be done in one step instead of two. It has less features than JIRA, but most JIRA features are of not use for me, so I can't complain for this, but if you are looking for a JIRA drop-in replacement, this is not the software you are looking for.

Suzan
Suzan
Owner / MD in Ireland
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Online project management system that changed the way we work

5.0 4 years ago

Comments: I had been managing my web and graphic design studio jobs just with excel - I had not found any software that did not seem too cumbersome and admin heavy. The checklist functionality and all possibilities then changed the way we work to this day.

Pros:

The easy to use visible overview, the checklist and creating templates for the team to use over and over. Long before the template functionality was added we used it already and just gave it a label. The simplicity yet versatility makes it so adaptable.

Cons:

The free version is getting more and more restricted in use. The biggest blow was the teams that suddenly went from unlimited to 10. We are a small company in a third world country, working and training a lot of apprentices, so the fee per person was simply far too much. There are a lot of boards I have archived that I cannot access anymore because the team size won't allow it. I may need to restructure it all, but for now It's just annoying.

Verified Reviewer
Verified LinkedIn User
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Trello Boards good for planning - as good as MS Project

5.0 3 years ago

Comments: We have used Trello Boards for tracking an annual event for the past 5 years. Each year we can look at the previous year's boards and add and subtract from them to build a new set of boards. This is a good thing for the way we work.

Pros:

Ease of use. The user interface is simple for most people to us. Even our most computer challenged people are able to use this product.

Cons:

I think each person has unique patterns of working and not all our planners think the same way. Sometimes we set up a board that we think will track what we think is important when all the board creation does is create questions. That is not the fault of Trello. It is just that each person has different ways of using the app.

Anastacia
Account Manager in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Trello Troubles

3.0 2 years ago

Comments: Overall it was very frustrating. So many times would my client be stuck in a "stage" because there wasn't enough bandwidth to move them to the next board. This was all because again, it was a manual process and for a small company, it shouldn't have been that hard. Not to mention you had to pay for ALL add-ons and some of them just made sense to have but boy does it add to the cost.

Pros:

The only feature I enjoyed about this product was how easy it was to deploy a new client project inside Trello. You could easily add in the new details that you collected from your kick-off decks and add them into the auto-generated "card". That was the only thing that was great about this tool.

Cons:

Everything else was terrible after the onboarding took place. Once you got a new card automated in the "new client" column and added in your details, it was up to you to manually move/drag that card to whatever stage of the process they were in. It was extremely tedious and many clients fell through the cracks as a result.

Houyamne
Houyamne
UX Designer in Cameroon
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

"A task-steppa that faciliates team communication and fascinates teamwork collaboration"

5.0 last year

Comments: Trello helps us to interact on team projects easily.

Pros:

Above all, Trello helps our team to smooth work and collaborate easily. It's the ultimate gear for our productivity shuffle.It offers affordable subscription plans among which there is a free one and it supports 100s of our most-used integrations.From project ideation to strategic planning processes, Trello makes it possible to accurately implement them. It lines up with our team's goals and provides a simple and fun work environment.We create branded boards, cards, and custom lists for all our projects and easily grant different access roles to every single member of our team. There is no other definition of fun, Trello is always our to-go team communication software

Cons:

Personally, I think Trello is great already and maybe I haven't experimented with any drawbacks yet, but should there be any room or aspect that needs improvement, I will share.

Patrick
Digital Content Manager in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Hello Trello! You will wonder how you lived without it.

5.0 6 years ago

Pros:

Trello is an outstanding web based project management app. Its feature rich design makes it easy to adapt to a variety of workflows and project management techniques. While Trello provides excellent documentation (which I recommend power users to read through at some point, I highly recommend that users initially go and explore on their own (yes, like the not reading the IKEA instructions exploring) to check out the features. Users will likely find many of the functions to be rather intuitive. The reason I recommend that users skip the docs at first is so that they do not form the idea that there is a “right way” to use Trello. Trello is a powerful app with an enormous amount of features; however, perhaps its greatest feature is flexibility. Users can configure a workflow that works for them to help streamline processes and complete tasks efficiently while collaborating with others and tracking progress. Trello also offers up a ton of integrations (called Power-Ups) that are available to supercharge its functionality. For example, a Google Drive Power-Up is available allowing users to take advantage of cloud storage to work with files and documents in a collaborative environment instead of relying on an endless list of email threads to move their projects along. Overall, Trello offers a powerhouse of features for all things project and task management, assignment, and tracking. It also has a worthwhile mobile app to keep you in reach of updates at all times.

Cons:

Trello is an excellent app. It’s primary and possibly only drawback maybe getting users to stick with it and not give up on it prematurely as it can be overwhelming when they first set out to configure their work space and workflows.

Tyler
Online Curriculum Developer in US
E-Learning, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great product management for a team

5.0 5 years ago

Comments: A great product management tool for coordination. It took me some time to get used to all it could do and how I wanted to use it, but now I really enjoy it. The best part is the free option to use it (which is what I use) and it works well for my needs.

Pros:

Customizability and flexibility. I have really enjoyed using Trello at our university to coordinate course development across multiple departments. When I develop a course, it is easy to have each column of task cards in Trello be a week, with each task card an activity or page within my course. The checklist feature on the task cards is great for assigning items for different team members to do from writing instructions to reviewing uploaded documents. When they complete the activity, they simply check the box and it shows up on the task card's screen and on the main project management screen. I also utilize the labels feature on the task cards for different things to communicate to my team, such as "Hey, Course Lead, look here!" by assigning the red label. When you have a ton of cards, this labeling system helps to see at a quick glance the entire project and where you should focus. In short, a really good tool for product management that I encourage you to practice with. It is free to use, with some premium options if you want to explore more.

Cons:

Practice makes perfect. Trello is a great system, but it does take some initial effort to really streamline the way you want to use it. Because of its customizability and flexibility, it can be easy to get overwhelmed at first with all the features. You also need to work with your team members you invite to coordinate on Trello to get them used to checking it regularly before you start to see its true potential.

Senne
Senne
Entrepreneur in France
Verified LinkedIn User
Information Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Amazing tool for better productivity in life - professionally ánd personally

5.0 4 years ago

Comments: I don't even know where to begin to describe how much of an impact Trello has made on my life and how I use it exactly. But I'll try. I have multiple businesses that I run and lots of new ideas that occur to me on at least a monthly basis. These ideas have to go somewhere. Before Trello, these ended up in various places, like Samsung Notes. But this was much, much less structured than Trello and not structured enough for me to be able to really process everything and create order. My mind was all over the place, restless. Over the past year, I've been using Trello more and more actively and my main board (for my agency) has evolved a lot. If you aren't using a task management tool, you should start RIGHT NOW. And Trello will most likely be the best fit. At least it was for me. That being said, I would not recommend it as a project management tool. Meaning for collaboration with clients and project management for clients, creating structured systems, working with teams,... there are more focused tools for that on the market. Which are not free, but very affordable as well. I'm sure other people would disagree, since Trello does offer most of the featurest that are needed for project management as well, but I personally like more professional tools that are specifically created for that purpose. So, in conclusion, Trello is without a doubt the best task management tool on the market and one of the best ways to create more structure in your life and get rid of the chaos!

Pros:

The fact that the core features for daily task management are available to everyone for free. On top of that, if you do need the more advanced features, these are available at a fairly low cost. The fact that Trello has made such a big impact in my life, every single day, for both my personal to-do's, things I don't want to forget or remember for later (such as bucket lists), as well as (and primarily) task management for my businesses. I will elaborate further as part of my overall experience with Trello. The mobile app AND desktop app! This is so handy and one of the reasons why I've been switching all my old Samsung Notes to Trello. The mobile app can be easily installed anywhere, so I always have my with me wherever I go. When I think of something to do, I can write it down quickly, add a new card or just an item etc. It's very quick and easy and plays an essential role in my life.

Cons:

The function "ctrl + f" to easily search for words inside a list is not available in the desktop app. This means searching for terms can be less efficient compared to the web app, which means I sometimes have to go through the trouble of opening Trello in my browsing and searching for something there, because it would be harder to do on desktop (I realise this is nit picking). Furthermore, I would like to be able to either exclude OR include archived cards, so it would be easier and faster to look for the task I want. Now, I end up opening a bunch of archived cards when I don't really need those anymore. This brings me to the final thing I really don't like about Trello and that's that it's not possible to delete a card directly instead of archiving it. This is possible, via other steps, but very inconvenient and time consuming. Why not just give the option to completely delete something? If that were possible, I would actually use the archive function in a productive way. Now it's just a place where everything ends up that I don't need anymore. Not practical.

Verified Reviewer
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Trello: A User-Friendly and Flexible Tool for Managing Projects and Tasks

5.0 2 years ago

Pros:

I really appreciate the ease of use and flexibility of Trello. The user-friendly interface makes it easy to navigate and understand, even for those who are new to project management tools. I love how I can adapt it to different types of projects, teams, and workflows, it's perfect for both personal and professional use. The visual aspect of Trello is a huge plus for me, I can easily see the status of tasks and projects which helps me to stay on top of my work. Furthermore, the ability to integrate with other tools and the mobile app make it accessible from anywhere. I often find myself using it on my phone during my commute, which helps me to stay productive. Overall, I find Trello to be a great tool for managing tasks and projects, and I highly recommend it.

Cons:

one thing I like least about Trello is that it may not have all the advanced features that some users may need. For example, it doesn't have built-in time tracking or resource management features, which can make it less suitable for larger projects or teams. Additionally, the free version of Trello has some limitations on the number of cards and attachments, it may not be enough for some users. Furthermore, some users may find that Trello's notifications can be overwhelming at times, and it may be difficult to filter out which ones are important.

Thamara
Thamara
Gerente de desarrollo de aplicaciones y servicio al cliente in US
Verified LinkedIn User
, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent tool for monitoring activities in organizations and individuals

5.0 6 years ago

Pros:

Feel that it is a tool with the highest added value in user experience that has been used for the management of activities. I can list all the features that I like about the tool: ** Can customize look & feel without losing the order of the tool ** Earn more features by inviting friends to use trello ** Integrate other applications: drive, mailchimp, calendar, zendesk, calendar, draw.io diagrams, hangouts, ** The moviel application is great, from any device I feel comfortable and with the order of activities ** Add time estimates ** Add everyone involved in the tool on the same board ** Online support ** Guided tours when you do not find an item ** Interaction with the client to improve the tool or add new features ** In my organization we use Zendesk and it has been an excellent experience to guide the team in the management of incidents ** The details in the user experience and user interface makes it easier to use. It is not necessary to have a manual ** Receive information from the blog about the progress and changes of the application. **Change language The new trello version allows you to see notifications from the dashboard

Cons:

I currently manage software projects and I really use the tool to guide the team in the activities to be developed for each project. I would add to trello to improve project management: ** Pass the checklist to a gantt ** Allow date to start and end of an activity ** Display a gantt chart with all the activities added. As well as,. all the dates of the activities are displayed on the calendar ** In the same Gantt diagram have labels on the activity where it is detailed: members, labels, colors of the labels, title of the activity ** To be able to configure the frequency with which we want to receive the notification that an activity is about to end. ** That team members can add the percentage of progress on each activity. How is it in the checklist line? Once the percentage is added, the gantt is updated ** Allow adopting project methodologies for agile, static or other ** Consult what type of activities you want to perform on the board, and with that provide specific elements on this subject. The user can also access other elements but the main one will be the selected theme I recommend this application to colleagues and friends

Nathan
Nathan
Digital Marketing Manager in Zambia
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

The good, the not so good and all of Trello

4.0 6 years ago

Pros:

Trello is an easy to use to-do list/project management app. After being introduced to it 3 years ago, its the one todo list app that I keep coming back to. 1) The intuitive design of Trello makes it easy to get started. Its functions just work, whether its drag and drop, moving cards across lists, or setting up boards, you can easily get started using Trello in minutes. Trello's simplicity aids in its overall feel and use. 2) Trello's cards & lists allow you to really go in depth with project planning. While other platforms may have to do lists of sorts, with Trello's you get a checklist for each card, which can be a task with sub tasks. The use of the boards and lists also helps for those that need deep project management features 3) Trello has some hidden gems such as free downloadable boards, a Calendar view for lists vs using the standard board view, Power Ups and easy integration with email, shortcuts and more. You can use Trello to manage projects in many different ways. I like to think of it as a Swiss Army knife for Project Management. 4) Its mostly free. Its hard to really beat free stuff and Trello is right up there. Most features can be used without paying so thats really great.

Cons:

My only gripes with Trello are: 1) The lack of new features in a while. It feels like the only progress of Trello is coming from Power Ups. 2) I tend to whine a lot about mobile app support and while I feel the current versions are sufficient, but the lack of a dedicated Apple Watch app for example is a bummer. To Do list apps like Things have apps for every platform including Apple Watch. 3) Trello is great for smaller teams but if you have a large team collaborating on Trello can be cumbersome.