15 years helping New Zealand businesses
choose better software

Feedback and Reviews Management Software

Review Management software helps businesses with collecting testimonials and reviews, responding to negative feedback, and improving customer perception of the product or service that the business offers.

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Understand the customer experience through the power of online reviews. Learn more about ReviewTrackers
ReviewTrackers makes it easy to monitor, manage, and collaborate on responding to reviews from 120+ review sources - all in one place. Our Natural Language Processing engine identifies trends and sentiments across feedback and reviews. Automatic categorization organizes large amounts of feedback from your customers and helps brands build proactive strategies to meet and exceed customer expectations. Learn more about ReviewTrackers

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Customer experience management tool that helps business personalisation through daily support and analysis. Learn more about InMoment
InMoment is the world's most recommended customer experience (CX) platform. InMoment helps our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. At the heart of what we do is the desire to connect our clients with what matters most through a unique combination of data, technology, and human expertise. Learn more about InMoment

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Review & testimonial software for SaaS companies. Get more reviews, track, search, export, and showcase reviews & testimonials Learn more about ReviewFlowz
Reviewflowz is a review & testimonial app for SaaS companies Build best in class review generation campaigns that fit your business objectives Track new reviews on any platform, and identify reviewers to feed your customer database Search, tag, access, and export all your reviews and testimonials Showcase your best reviews & testimonials using dynamic and flexible widgets. Filter by keyword, context, reviewer info, and more. Learn more about ReviewFlowz

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
The best way for brands to collect reviews and build trust with customers is on Trustpilot, the world's most powerful review platform.
Trustpilot is a public platform where millions of consumers set the bar for trust and hundreds of thousands of businesses earn it — a place where consumers can leave reviews for businesses and businesses can respond to honest feedback. The platform is free to use and open to all businesses and consumers — yet independent of both — so every interaction on Trustpilot is transparent for all to see. Learn more about Trustpilot

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Jobber Reviews automatically request reviews from your preferred customers, so you can win more jobs from work you’ve already done.
When reputation is everything, Jobber Reviews have your back. Once a customer pays their invoice, Jobber will automatically request a review so you can boost your rating on Google without lifting a finger. Track everything from your latest review to your average rating in one dashboard, and manage negative reviews from the same place you manage your entire business. Learn more about Jobber

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Birdeye Reviews is the leading platform to generate and manage online reviews on Google, Facebook, and other leading sites.
Improve your online reputation, rank higher on Google, and win more customers with Birdeye’s AI-powered review generation, management, and reporting platform. Generate reviews, automatically - Pair Birdeye with your CRM to trigger review requests at the perfect time. Monitor reviews on 200+ sites - Keep tabs on hundreds of leading review sites from a single dashboard and maintain a spotless reputation wherever customers search. Reply with AI - Personalize your review replies at scale with help from AI and generate tailored, error-free responses with a single click. Amplify positive reviews - Automatically showcase glowing reviews on your website and social channels. Boost Google ad performance with reviews -Add your Google star rating to your search ads to increase trust, improve click through rates, and reduce your PPC budget. Get actionable insights - Track, optimize, and report the performance of your reputation management. Use AI to summarize review feedback in sections Learn more about Birdeye

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads.
Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads. Automatically send every customer a review request at the exact right moment, so they can leave you a review in 20 seconds. Then, respond to every review with AI-drafted review replies, and keep a record of the review together with all of your other customer communication. Learn more about Podium

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Thryv is an all-in-one small business management software that helps you save time, stay organised and get more out of your business.
Meet Thryv, the all-in-one management software built for small businesses. Thryv gives you all the tools you need to manage your entire business from one screen. Whether you’re looking to save time, stay organised, find more clients, or just get more out of your business, Thryv has everything you need. This includes: · Communication tools · CRM + managing customer information · Website (build it yourself or have it built for you) · Appointment scheduling · Marketing campaigns · Social media · Quotes, estimates and invoicing · Payment processing · And more! Visit our website to find out more. Learn more about Thryv

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com. Learn more about Weave

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Yotpo's eCommerce Retention Marketing Platform helps brands win customers for life with reviews, SMS, email, loyalty, and subscriptions
With Yotpo, you own and control all your content. Moderate yourself or automate with AI. Display customer content at key conversion points across your site using customizable widget options. Yotpo offers a completely integrated experience in one platform, giving you ultimate control over how your business collects, displays, and markets with UGC. Learn more about Yotpo

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Swell automatically sends review requests to your patients so you can create an online reputation that fuels growth.
Swell boosts your practice visibility online by sending customized review invitation texts to your patients to earn reviews on platforms like Google, Healthgrades, Facebook, and more. You can manage and respond to reviews directly from your dashboard, monitor performance, see trends, and gather actionable insights from patient feedback. Ultimately Swell helps you rank higher in search results so prospective patients can find and connect with you through a suite of seamless communication tools. Learn more about Swell

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Collect and manage reviews and build a strong online reputation that helps you stand out in your area - all from one easy to use app.
Collect and manage reviews and build a strong online reputation that helps you stand out in your area. Broadly helps local businesses attract leads, connect with customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with automated web chat, streamlined text and email communication, templated messages, flexible mobile payment options & more. Broadly makes it easy for customers to find you, work with you, and rave about you. Learn more about Broadly

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Your online reputation helps drive business. SpotOn’s Review Management tool makes it easy to manage your online reputation.
SportOn Review Management can help you build your reputation, create better relationships, and get valuable feedback on your customer service. With our integrated software, you’ll receive alerts whenever new reviews are posted so you can respond to customers quickly. And through our Dashbaord, you can monitor reviews from multiple platforms so you'll be able to learn from negative feedback, repair relationships, and regain customer trust all in one place. Learn more about SpotOn

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Collect immediate customer feedback with Nicereply. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive
Nicereply CX = The effortless way to champion customer experience Teams at companies like Microsoft, Lenovo, and Hubspot use Nicereply to: - collect immediate feedback - use one-click CSAT, CES & NPS surveys - measure feedback per agent, team, country, or the entire company - customize surveys in terms of branding, questions, and scales - increase survey response rates by 200% - benefit from multiple survey distribution channels - choose from a variety of integrations & more Learn more about Nicereply

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale.
Influitive is the market-leading advocacy, community, and engagement platform of choice for the world’s most customer-obsessed brands. Leverage the advanced segmentation and gamification engine to drive continuous engagement and guide customer journeys. Learn more about Influitive

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Easily generate, monitor and market online reviews on the sites important to your business. Make reviews work for you.
The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Grade.us lets you: 1) automate getting more and better reviews on sites like Google, Facebook and industry-specific review sites; 2) recover unhappy customers before they write bad reviews; 3) monitor reviews across the Web so you always know what's being said about your brand; 4) automatically turn your best reviews into SEO-friendly Web and social media content to amplify your positive reputation. Learn more about Grade.us

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
A centralized platform for multi-location marketers to reach and engage their local customers, across 100s or 1000s of local pages.
SOCi is an award-winning localized marketing platform built specifically for multi-location marketers. Our customers include top brands and influencers like Ace Hardware, Sport Clips, and Anytime Fitness who have the impossible challenge of managing their digital presence across hundreds and thousands of locations. As central command for multi-location marketers, SOCi makes the impossible possible by enabling top brands and their locations to strengthen and scale their digital presence. Learn more about SOCi

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
We help practices save time, grow revenue, and run smoothly.
For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online payments, and more, SR provides an all-in-one solution to connect with patients through customizable, personalized touchpoints. Learn more about Solutionreach

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Superchat helps businesses get more positive reviews from happy customers. With simple processes, you generate and manage new reviews.
Superchat helps your business get more positive reviews from your happy customers. Send review invitations with a Google link via your customers' favorite channels. You will be notified about new reviews and can respond accordingly. In the overview you will find all reviews and the statistics will give you information about your progress. Learn more about Superchat

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
CallSource offers business leaders the ability to manage and respond to reviews automatically saving valuable resources.
How much does a review impact your business every day? If you aren't sure but consider reviews to be a powerful driver of business then reputation management might be just what you need. Whether you have one review or thousands across dozens of review websites you need a way to manage your reputation. Your business can thrive with CallSource's review management solutions so you can get back to doing what you do best. Learn more about CallSource

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
NiceJob is the easiest way to get more reviews and manage them all from one platform.
NiceJob is the easiest way to get more reviews and manage them all from one platform. Our software allows you to collect reviews from your customers through automated campaigns easily. You can manage all your reviews from all your different channels on our easy-to-use platform. Take it one step further by turning your 5-star reviews into customer stories that you can share on your website and your social media. Learn more about NiceJob

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
The customer marketing platform that builds connections between consumers and the brands they love.
Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth. Learn more about Okendo

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
Reputation provides a 360-degree view of online reputation to effectively manage reviews, business listings, social, & customer surveys
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow - including Marketing, CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created. Learn more about Reputation

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
The All-in-One Software for Short-Term & Vacation Rentals. One subscription, all tools. 14-day free trial. No credit card required.
Smoobu is the All-in-One Software for Short-Term & Vacation Rentals. Smoobu syncs all your booking portals, such as Airbnb, Booking.com, VRBO, Trip.com, Agoda etc, automatically, so you no longer need to worry about double bookings and manual prices. One subscription, all tools. Channel Manager, PMS, Website Builder, Booking Engine, Unified Inbox, Online Check-In, as well as a Dedicated Guest Guide that will make your reviews go up. Try Smoobu Pro for 14 days. No credit card required. Learn more about Smoobu

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification
The end-to-end ecommerce platform for companies who sell digital solutions to local businesses.
Resell the industry-leading review management software to your local business clients by partnering with Vendasta. Our all-in-one solutions help businesses build and take control of their online reputation. Ensure your clients get more reviews, show up where customers are searching, and gain customer insights to drive their revenue. Provided by you—the trusted reputation expert. Learn more about Vendasta

Features

  • Response Management
  • Social Sharing
  • Campaign Management
  • Review Notification