---
description: Discover and compare Free Feedback and Reviews Management Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free Feedback and Reviews Management Software - Capterra NZ 2026
---

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# Feedback and Reviews Management Software

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> Review Management software helps businesses with collecting testimonials and reviews, responding to negative feedback, and improving customer perception of the product or service that the business offers.

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## Products

1. [Okendo](https://www.capterra.co.nz/software/176189/okendo) — 4.9/5 (223 reviews) — Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys.
2. [Trustpilot](https://www.capterra.co.nz/software/169618/trustpilot) — 4.5/5 (1202 reviews) — The best way for brands to collect reviews and build trust with customers is on Trustpilot, the world's most powerful review platform.
3. [SpotOn](https://www.capterra.co.nz/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) — Your online reputation helps drive business. SpotOn’s Review Management tool makes it easy to manage your online reputation.
4. [Broadly](https://www.capterra.co.nz/software/161326/broadly-reviews) — 4.8/5 (336 reviews) — Collect and manage reviews and build a strong online reputation that helps you stand out in your area - all from one easy to use app.
5. [Superchat](https://www.capterra.co.nz/software/210968/superchat) — 4.8/5 (282 reviews) — Superchat helps businesses get more positive reviews from happy customers. With simple processes, you generate and manage new reviews.
6. [XM for Customer Experience](https://www.capterra.co.nz/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
7. [Smoobu](https://www.capterra.co.nz/software/160106/smoobu) — 4.5/5 (195 reviews) — Smoobu is a review management software that simplifies operations, streamlines bookings, and enhances guest communication.
8. [rater8](https://www.capterra.co.nz/software/177794/rater8) — 5.0/5 (181 reviews) — Effortlessly build 5-star patient reviews with rater8, healthcare's top-rated reputation management solution.
9. [PromoRepublic](https://www.capterra.co.nz/software/150513/promorepublic) — 4.6/5 (152 reviews) — One AI-powered marketing platformfor multi-location and franchise brands that orchestrates and measures local marketing at scale.
10. [Survicate](https://www.capterra.co.nz/software/132914/survicate) — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.
11. [GiveMe5.ai](https://www.capterra.co.nz/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) — AI agents manage your reviews, Google Business Profiles, and local rankings 24/7. Built for agencies and multi-location brands.
12. [TargetBay](https://www.capterra.co.nz/software/159841/targetbay) — 4.9/5 (77 reviews) — eCommerce personalization tool that performs customer behavioral analysis and targets them with intelligent tools.
13. [Canny](https://www.capterra.co.nz/software/161103/canny) — 4.6/5 (76 reviews) — Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle.
14. [Revi](https://www.capterra.co.nz/software/1026626/revi) — 4.8/5 (76 reviews) — Revi is a review management platform for on-line and physical stores that build online reputation. Has integration with the main CMS.
15. [SmartCustomer](https://www.capterra.co.nz/software/184152/sitejabber-business-suite) — 4.4/5 (65 reviews) — The customer reviews platform where millions of buyers and businesses worldwide come together.
16. [pulseM](https://www.capterra.co.nz/software/1017750/pulsem) — 4.6/5 (62 reviews) — pulseM automate review generation and online reputation management for home services businesses.
17. [Pastel](https://www.capterra.co.nz/software/176456/pastel) — 4.5/5 (43 reviews) — Pastel is a cloud-based visual feedback tool that enables web designers and developers to collect feedback on websites.
18. [Cinquo](https://www.capterra.co.nz/software/1033592/localboss) — 4.9/5 (38 reviews) — Manage Google reviews with ease: request, reply with AI, track KPIs, and grow your reputation.
19. [Stamped.io](https://www.capterra.co.nz/software/215605/stamped-io) — 4.6/5 (36 reviews) — The reviews and loyalty platform for ecommerce, designed to boost sales and customer retention.
20. [Verified Reviews](https://www.capterra.co.nz/software/177873/verified-reviews) — 4.0/5 (34 reviews) — Our UGC platform for brands to manage, moderate and activate reviews and broadcast the VoC to boost visibility and customer retention.
21. [JustReview](https://www.capterra.co.nz/software/207799/justreview) — 4.8/5 (34 reviews) — Collect all of you reviews from different places on your website using widgets.
22. [GoSite](https://www.capterra.co.nz/software/206097/gosite) — 3.5/5 (33 reviews) — Focus on your business, not the paperwork. Do more in fewer clicks and manage your business on the go. Build your reputation, speed up
23. [Vidmonials](https://www.capterra.co.nz/software/1039145/vidmonials) — 4.8/5 (29 reviews) — A powerful video collection tool that allows its clients to collect, manage, and share impactful videos.
24. [GMBapi.com](https://www.capterra.co.nz/software/1018381/gmb-reporting-tool) — 4.8/5 (28 reviews) — We are the best value Local SEO software designed to increase local search visibility for multi-location businesses and (SMB) agencies.
25. [Trustmary](https://www.capterra.co.nz/software/214611/trustmary) — 4.6/5 (23 reviews) — Get more customers from your website with the help of Reviews That Matter – automatically.

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## Related Categories

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- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.co.nz/directory/10031/customer-loyalty/software)
- [NPS Software](https://www.capterra.co.nz/directory/32075/nps/software)

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Reviews build customer trust and online reputation. \n\nWe better your Google Rank thanks to the user generated content (UGC) such as: Reviews, Social Marketing, Questions & Answers, User pictures, and much more!\n\nWe are the only company of its kind based in Spain, and bilingüal with english.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/05eb4a85-72cc-45e3-abe8-0398f8a76d2b.png","url":"https://www.capterra.co.nz/software/1026626/revi","@type":"ListItem"},{"name":"SmartCustomer","position":15,"description":"SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce.\n\nBeyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance.\n\nSmartCustomer currently supports over 60K brands in building connections based on trust and transparency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b06f1abe-7ea9-45a4-84fd-a366b3978382.png","url":"https://www.capterra.co.nz/software/184152/sitejabber-business-suite","@type":"ListItem"},{"name":"pulseM","position":16,"description":"pulseM helps home services businesses automate review generation and  online reputation management. Address your customers’ issues in real-time with industry-leading field management software that makes it easy to improve your customer experience and deepen loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10a9b83c-d9a0-4290-bc02-818396c6fc43.png","url":"https://www.capterra.co.nz/software/1017750/pulsem","@type":"ListItem"},{"name":"Pastel","position":17,"description":"Pastel is a website feedback software that allows web designers, developers, and agencies to collect visual feedback on websites they are building. Users share a link to get comments from reviewers on live sites, PDFs, and image files, seeing annotations layered on top of their content. The software centralizes feedback and approvals into one interface with features like status tracking, notifications, and integration with popular tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87348b0b-ccba-4384-b67d-f61fcd3957a4.png","url":"https://www.capterra.co.nz/software/176456/pastel","@type":"ListItem"},{"name":"Cinquo","position":18,"description":"Localboss makes Google reviews simple and actionable. Designed for small and medium-sized businesses, including chains of up to 100 locations, it helps owners and managers take full control of their reputation. With Localboss, you can request reviews from real customers in seconds, respond with templates or AI-powered suggestions that keep your unique tone, and track the 4 key KPIs that matter most: real rating, review volume, unanswered reviews, and performance trends. \n\nYou’ll even see exactly how many reviews you need to reach your next star rating.\n\nDelegated users can log in with any email or phone number, so business owners can safely share access with managers or staff without changing their Google Business Profile. Localboss is also available as a desktop web app, giving franchises and multi-location businesses centralized visibility while empowering each location to manage its own reviews.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2263bcc-ce78-43f9-b1f0-a3377045c29b.png","url":"https://www.capterra.co.nz/software/1033592/localboss","@type":"ListItem"},{"name":"Stamped.io","position":19,"description":"Stamped is the reviews and loyalty platform for ecommerce, helping you establish brand credibility by building trust and giving your customers a voice. We are partners in your brand growth with multiple product offerings that are easy to set up and use for you & your customers.\n\nBuilt for reliability & scale, Stamped empowers online retailers of all sizes with access to enterprise-level technology for business growth through reviews, ratings, & loyalty programs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bcd74cb7-5e68-46c6-8d04-7ce5b716ea8a.jpeg","url":"https://www.capterra.co.nz/software/215605/stamped-io","@type":"ListItem"},{"name":"Verified Reviews","position":20,"description":"Skeepers UGC solution for brand authenticity with trusted, verified consumer reviews. Our systematic approach to detecting and mitigating fake reviews improves transparency and builds trust with consumers. In addition to reputation management, we utilize verified reviews to boost product visibility, optimize SEO, increase web traffic, and cultivate customer loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc0ab081-5c17-4d3a-878a-33cd0a053bc9.jpeg","url":"https://www.capterra.co.nz/software/177873/verified-reviews","@type":"ListItem"},{"name":"JustReview","position":21,"description":"JustReview is a tool for collecting reviews of your brand on the Internet. You can then easily embed them on your website (using customized widgets) to build social proof of equity. The tool is perfect for service companies (embed reviews from Facebook & Google) and eCommerce (embed reviews from Amazon, eBay, Etsy, Allegro). For your convenience it also supports TripAdvisor, Yelp, Trusted Shops, Booksy, Reviews.io and more! --> Try it free at www.justreview.co <--","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3bc9475-0656-4807-a151-30ef1daaf8d3.jpeg","url":"https://www.capterra.co.nz/software/207799/justreview","@type":"ListItem"},{"name":"GoSite","position":22,"description":"GoSite creates simplified technology for small businesses that drive Americas economy. Our software empowers them to have everything they need in one place to connect with their customers in the digital era. Our cloud-based suite of mobile and web tools transforms the way our customers run their business, on the go and everywhere.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80ef98d4-436f-48b4-acf8-dfe8a6da106f.png","url":"https://www.capterra.co.nz/software/206097/gosite","@type":"ListItem"},{"name":"Vidmonials","position":23,"description":"Vidmonials is a remote video collection platform that allows its users to collect, manage, and share videos from their employees, peers, customers, and other audiences in a really smooth manner. Vidmonials has all the necessary features required to send individual and multiple video response requests using emails, shareable links, embeds, and QR codes - which makes it a very convenient platform for anyone and everyone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25391bdd-94ec-4c72-8041-9d4f13dcd17f.jpeg","url":"https://www.capterra.co.nz/software/1039145/vidmonials","@type":"ListItem"},{"name":"GMBapi.com","position":24,"description":"Manage your local brand, post hyperlocal content, services and photos in bulk, and get an easy overview of all your Local Search priorities. \n\nMonitoring performance on large GMB account has never been so simple. Enhance your brand's reputation with handy reports for organisations that do both central and local reputation management, through features such as rela time review import, bulk AI-powered Google review replies, customisable AI personas, competitive review reports, review target setting and insights into your deleted reviews. Special features available for agencies that manage lots of small customers. Optional integrations with citation networks\n\nKeen on value? Want to excel on Google Search and the Map Pack? Keen on solid service? Free 2-week test!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/024914aa-1c1f-45de-889a-1697de72135c.png","url":"https://www.capterra.co.nz/software/1018381/gmb-reporting-tool","@type":"ListItem"},{"name":"Trustmary","position":25,"description":"With Trustmary, you get all your reviews on one simple platform where you can easily manage and publish them.\n\nShowcase Reviews That Matter and get more customers from your website.\n\nCollect more text and video reviews with a powerful collection flow.\n\n– Import reviews from third-party review sites (e.g. Google, Yelp, Tripadvisor).\n– Collect more reviews with Trustmary.\n– Publish your reviews on your website and social media.\n– Find the most powerful reviews with AI.\n– Increase conversion rates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef904475-6146-4495-b6a8-52e59c45fc63.png","url":"https://www.capterra.co.nz/software/214611/trustmary","@type":"ListItem"}],"numberOfItems":25}
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