Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email, and AI-powered Chatbot. Brand Embassy is an implementation and solution partner also for Enterprise usage of channels like WhatsApp business solution or Apple Business Chat. Clients are Telco companies, Banks, eCommerce, and retail. Brand Embassy is a safe, flexible and costs saving solution. Brand Embassy is easy to integrate.

Eltropy enables Credit Unions to communicate with members over Text Messaging in a secure and compliant way. Using Eltropys technology within your core system Lending, Collections, Sales, Marketing, Contact Center, and other teams at CUs can leverage Text Messaging to increase member engagement and receive relevant member insights via Analytics.

Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging. Gladly powers some of the most innovative consumer companies like JetBlue, JOANN, and TUMI to deliver exceptional customer experiences and makes customer service a competitive advantage.

Whether you want to have one conversation, or one million, our low-code software and intuitive APIs will make it happen, enabling you to send real-time communications to your customers in a matter of moments. From small businesses, to global enterprises, weve helped thousands of clients expand and enrich their messaging channels, without the headache. Extend existing system capability, build a new platform from scratch, or use our ready-to-go software. With Comapi powering your communications

A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over texting and voice-enabled devices like Amazon Alexa. Add the "message" button on your google map listing

Improve customer experience and streamline customer communications management processes with document design, delivery, and deployment tools.

VoiceSage offers a cloud communication platform transforming business communications with SMS, Rich Media Messaging, Interactive Voice Response and Email. Create a seamless communication strategy that increases customer engagement, payment collections and better customer service. Our personalized business messaging solutions help customer centric brands choose the best customer touch points to engage customers.

Engagement enhancement software that helps businesses interact with customers via personalized and device-friendly communications.

Improve handling and remove duplicate threads by merging multiple channels into one profile. Equip your agents with the tools to gain a complete picture of their customers and personalize it.

Customers expect efficient support via multiple channels.The wait time for queries to be processed by sales staff, customer service and social media teams can lead to a loss of customers and business. Clickatell Touch is a live chat tool that enables you to unify your response teams across inbound channels for consistent, real-time messaging and on-demand customer service delivery. This scalable live chat solution requires will boost conversions and customer loyalty.

Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents across channels. Developed with security of data and processes at its core, the platform can accept and use any data format with custom mapping plugins, and supports multiple output formats (PDF, EMC, HTML) and channels (email, text, Web, mobile app).

SPLICE inspires better customer connections and helps you close the communications loop with customers. Our Data-Driven Dialogs enable you to send automated messages triggered from your core systems/CRM to customers via their channels of choice, including phone, SMS/MMS messaging, and email. Our Customer-Driven Dialogs enable you to respond to communications initiated by your customers in real-time, through text message, web chat, Facebook Messenger, WhatsApp, and home assistant devices.

Marketing solution that allows auto dealers to communicate with their customers using phone, email, direct mail, and social media.

Ecrion Engage is a modular, highly scalable platform for Document Automation, Customer Communications, Customer Experience and Digital Experience. Available either on-premises or in the cloud, you deploy only the services you want. Developed from the ground-up as a single, integrated solution, and with packaged integrations to major CRM's, ERP's and Core Systems, Engage is quick and easy to implement.

Kofax Customer Communications Manager is an enterprise class and web-based customer communications management solution that empowers businesses to manage their engagement with customers, communicating with their customers across multiple channels, with minimal IT effort. It reliably creates relevant, accurate, and highly personalized communication for your customers and delivers it through mobile, e-mail, print, portal and other channels.

Akio proposes Akio.CX, a unified customer relations platform - with all channels including voice, emails, chat, social media,... - combined with a complete listening and analytics system of media coverage, social conversations and customer feedback. Our offer is designed to help companies to optimise customer service experience and increase customer knowledge.

SPREAD is the marketing CRM to automate your customer relationship. It allows you to build your customer engagement around three pillars : acquisition (referral program, partnerships, 50 marketing games), knowledge (onboarding, progressive qualification, segmentation) and loyalty (automated scenarios, loyalty program, customer's reviews). With SPREAD give to your customers the relationship they deserve !

Engage your customers across multiple channels with personalized communications design and authoring capabilities.

Print and digital document production solution designed to manage engaging customer communications.

Smart Communications is the leading cloud-based platform for enterprise customer communications. As the only cloud solution ranked as a Leader in Gartners Magic Quadrant for Customer Communications Management, more than 350 global brands many in the worlds most highly regulated industries rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficiently.

Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage.

Helps organisations produce meaningful and omni channel customer communication.

We empower you through a real-time, Smartz Solutions cloud-based server to connect with customers. Powered through our A.I.D., Smartz Communications transforms the omni channel experience with AI-driven Bots, sentiment analysis, real-time dashboards and intelligent campaigns. Communicate with customers on the channel they prefer with a host of channels including; WhatsApp for Business, Telegram, Facebook Messenger, Twitter, Voice (inbound & outbound), Email, Two-Way SMS, WebChat and I-Templates.

freshMerge is a licensed communication software solution managed by your marketing department that benefits your large sales team and employees. Dynamic newsletters, social media posts, and a downloadable print PDF mailer provide your sales team interactive content solutions to help build relationships and maintain business. Whether you have a sales team of 10 or 50,000+, inputting articles and photos once makes it easy to control messaging at the corporate level.

OPINATOR is an ecosystem of Customer Experience Management and Interactive Digital Marketing services that enables businesses to generate personalized, context-dependent, two-way interactions with consumers across multiple channels to increase customer acquisition, loyalty and satisfaction, prevent abandonment and increase sales.

TRDATA provides scalable valuation, trading and risk analysis platform for investment companies

Whispir is a cloud-based communications platform that uses cutting edge technology to bring all your communications channels like email, SMS, voice and web chatting together in one easily accessible space. Packed with time-saving features and clever tools including a powerful API to integrate your data, you'll produce professional finishes, engage your audience, build your brand and make data-driven decisions with a click of a button.

Roojooms is a customer journey management platform that creates relevant and personal digital experiences across all channels.

Makes human conversations understandable at scale and actionable to machines

Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms.

Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation.

RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer.

Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable.

Deliver a better brand experience for your customers with PersonalEffect TransMedia, an all-in-one solution for creating, managing and monitoring multichannel, 1:1 campaigns. This fully integrated solution controls all touch points across all media: print, email, Web and SMS for the production of sophisticated Cross Media campaigns that offer complete brand control and messaging synchronization regardless of communication channel.

CCM solution delivered as a managed service that helps companies manage and deliver personalized communications from one platform.

Combine Esendex SMS, Voice, Email & Web solutions to maximize communications. We offer specific features for your industry!

Cosmose, sophisticated location technology that allows retailers to target offline customers via online channels.

Transform your Customer Service with Artificial Intelligence. > AgentBot is a comprehensive solution (end-to-end) to automate conversations with artificial intelligence. > State-of-the-art Live Chat solution with support to agents with artificial intelligence. Aivo Quick Onboarding: - Conversational bot within 72 hours across all channels - Live Chat for free for 3 months - Knowledge Manager for non-techies - Advanced reporting

Optimize customer communication through creation of collaborative documents, personalized emails, and document delivery across multiple channels.

Correspondence enables insurers to create, approve and deliver regulatory compliant, accurate and personalized claims correspondence.

Ambit is a Conversational AI platform that provides businesses with intelligent chatbots to automate conversations with customers 24/7, on any channel. These intelligent conversations increase resolution speeds and reduce customer service costs by eliminating low-value, repetitive tasks. Our clients experience up to 30% reduction in service costs. The platform collects extensive data about your customers; giving you the ability to better respond to their needs - now and in the future.

Lets you do all the communication between tenants and landlords in one place, so you can manage your condominium from anywhere.

A full featured solution for a digital call centers that can be used from scratch or added as an improvement to an existing solution.

Communication and customer loyalty platform that helps retailers manage their communications, segment and reach their customers easily.

All-in-one tool that helps hotels automate guest communication and improve quality of the stay.

Helps streamline business communications with customers.

Akia is a cloud-based text messaging platform that allows hotel staff to directly communicate with guests. Our robust artificial intelligence manages communication and notifies the staff when guests need assistance. We are partnered with AutoClerk PMS, and can also integrate with nearly every PMS at no extra cost. Akia's goals are to maximize guest satisfaction and streamline hotel operations.

Enables users to reach their customers using text, MMS, email, surveys & more.

CONEXwork is an application for mobile devices and laptops that enables clients and providers to communicate effectively.