---
description: Page 3 - Compare the best Customer Engagement Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
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title: Page 3 - Customer Engagement Software - Prices & Reviews - Capterra New Zealand 2026
---

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# Customer Engagement Software

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> Customer engagement software helps marketers and business managers create and track customer experiences with personalized, engaging content.

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## Products

1. [EZ Texting](https://www.capterra.co.nz/software/145848/ez-texting) — 4.4/5 (245 reviews) — EZ Texting helps you turn conversations into conversions with powerful, easy-to-use SMS engagement tools.
2. [Pendo](https://www.capterra.co.nz/software/151951/pendo-platform) — 4.5/5 (238 reviews) — Pendo provides unique customer engagement solutions for your customers. Guide users to the features that benefit them the most.
3. [Solutionreach](https://www.capterra.co.nz/software/160916/solutionreach) — 3.8/5 (236 reviews) — We help practices save time, grow revenue, and run smoothly.
4. [Wati](https://www.capterra.co.nz/software/204314/wati) — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \& enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
5. [Kommo](https://www.capterra.co.nz/software/120048/amocrm) — 4.3/5 (195 reviews) — Kommo is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
6. [TapMango](https://www.capterra.co.nz/software/148733/tapmango) — 4.8/5 (186 reviews) — TapMango is a fully branded loyalty, Online Ordering, Mobile Ordering solution for retailers and restaurants
7. [Vivantio](https://www.capterra.co.nz/software/132880/vivantio) — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
8. [CustomerHero](https://www.capterra.co.nz/software/153472/startquestion) — 4.9/5 (175 reviews) — Increase Customer Engagement with data from professional survey software. Ready customer survey templates I Net Promoter Score I Closin
9. [ReviewTrackers](https://www.capterra.co.nz/software/140801/reviewtrackers) — 4.7/5 (172 reviews) — Build a customer engagement strategy leveraging reviews to ensure satisfaction.
10. [Braze](https://www.capterra.co.nz/software/155423/appboy) — 4.7/5 (168 reviews) — Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love.
11. [LeadSquared](https://www.capterra.co.nz/software/130199/leadsquared) — 4.3/5 (167 reviews) — Sales Execution Platform built to help you sell faster. Prioritize leads \& tasks, recommend actions, and help your team execute them.
12. [ClientPoint](https://www.capterra.co.nz/software/120209/clientpoint) — 4.6/5 (166 reviews) — Our business relationship and customer engagement platform helps you manage workspaces for prospects, customers \& partners.
13. [Emma by Marigold](https://www.capterra.co.nz/software/75428/emma) — 4.2/5 (156 reviews) — Emma by Marigold makes it easy for teams of all sizes to create and collaborate on campaigns that drive conversions and revenue.
14. [Tiledesk](https://www.capterra.co.nz/software/187541/tiledesk) — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
15. [ServiceNow Customer Service Management](https://www.capterra.co.nz/software/192052/servicenow-customer-service-management) — 4.4/5 (151 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
16. [Missive](https://www.capterra.co.nz/software/152884/missive) — 4.9/5 (147 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
17. [Hiver](https://www.capterra.co.nz/software/142975/hiver) — 4.7/5 (146 reviews) — Hiver is a modern, AI help desk with strong customer engagement tools like omnichannel support, live chat, help center, and surveys.
18. [Mixpanel](https://www.capterra.co.nz/software/158740/mixpanel) — 4.5/5 (145 reviews) — Mixpanel is the decision analytics platform that helps teams move fast, align confidently, and act on what matters most.
19. [Screencastify](https://www.capterra.co.nz/software/163770/screencastify) — 4.5/5 (145 reviews) — Instant screen and camera recording directly from your browser. Capture tutorials, demos, and explanations with one-click simplicity.
20. [UJET](https://www.capterra.co.nz/software/164070/ujet) — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
21. [Creatio CRM](https://www.capterra.co.nz/software/130149/bpm-online-crm) — 4.7/5 (133 reviews) — New Era of CRM: Built on AI. Ready to act
22. [BombBomb](https://www.capterra.co.nz/software/117295/bombbomb) — 4.4/5 (131 reviews) — BombBomb is the category creator and enterprise leader in video messaging.
23. [LearnUpon](https://www.capterra.co.nz/software/130044/learnupon) — 4.7/5 (131 reviews) — Over 1,500 L\&D teams around the world partner with LearnUpon LMS to execute their learning strategy and hit their learning goals.
24. [Shopper Approved](https://www.capterra.co.nz/software/179680/shopper-approved) — 4.9/5 (131 reviews) — Shopper Approved's ratings \& reviews and search-optimized Q\&A simplify gathering UGC that boosts engagement and trust for ecommerce.
25. [ChurnZero](https://www.capterra.co.nz/software/157980/churnzero) — 4.7/5 (129 reviews) — ChurnZero is the platform and partner for customer growth.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.co.nz/directory/10031/customer-loyalty/software)
- [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30906/customer-engagement/software)
- [All Categories](https://www.capterra.co.nz/directory)

-----

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Built-in annotation tools, drawing capabilities, and audio controls let you highlight key points and guide viewers through your content in real time.\n\nKey Features:\n\n✔ Instant browser-based recording with one click\n✔ Record screen only, webcam only, or both simultaneously\n✔ Built-in annotation and drawing tools while recording\n✔ Unlimited recording length\n✔ Share instantly with a link or download as MP4\n✔ Integrates with Google Drive, YouTube, Microsoft 365, and popular LMS platforms\n✔ Chrome and Edge extensions for seamless workflow integration\n✔ Enterprise security with SSO and admin controls","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27941d1d-6e2f-47b1-9ee5-6becdb8e9bd9.jpeg","url":"https://www.capterra.co.nz/software/163770/screencastify","@type":"ListItem"},{"name":"UJET","position":20,"description":"UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.capterra.co.nz/software/164070/ujet","@type":"ListItem"},{"name":"Creatio CRM","position":21,"description":"Creatio is a new era CRM to manage all customer and operational workflows with no-code and AI at its core. \n\nCreatio Sales is an AI-native sales management platform that helps businesses achieve sales excellence by providing a complete customer 360 view, automating lead and sales processes, running accurate forecasts, streamlining order and document management, and boosting team collaboration.\n\nCreatio Marketing is an AI-native omnichannel marketing platform that accelerates lead-to-revenue by providing a holistic customer view, enabling personalized journeys, streamlining digital, email, and event campaigns, and boosting team collaboration.\n\nAnd Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4878218-2df2-4665-83d7-ad771bdae78a.png","url":"https://www.capterra.co.nz/software/130149/bpm-online-crm","@type":"ListItem"},{"name":"BombBomb","position":22,"description":"BombBomb is a secure video messaging platform for professionals who need to increase engagement and conversions with personalized, branded video messages that cut through digital noise and drive growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27bf0d66-aa98-4fa4-8e75-253fe77938e9.png","url":"https://www.capterra.co.nz/software/117295/bombbomb","@type":"ListItem"},{"name":"LearnUpon","position":23,"description":"At LearnUpon we’re on a mission to help you unlock the power of learning. Combining our award winning LMS and our industry-leading Customer Experience team, we pride ourselves on being a trusted partner to over 1,300 businesses.\n\nEvery day, L&D teams around the world choose LearnUpon’s intuitive, feature-rich and deeply integrate-able platform to deliver a connected learning experience to millions of learners across their employees, customers and partners. Plans start at $15,000 NZD.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7a3aa84c-2ace-419e-b728-5216f85fe898.png","url":"https://www.capterra.co.nz/software/130044/learnupon","@type":"ListItem"},{"name":"Shopper Approved","position":24,"description":"Shopper Approved makes it easy for your happy, satisfied customers to create content that shares their excitement and spreads your message to new customers. Through Seller Ratings, Product Reviews, and Video Reviews syndicated to your website and across the internet, consumers will engage with your company on a deeper level that inspires brand loyalty, repeat customers, and new conversions. Add search-optimized Q&A to the mix and your loyal customers become your greatest brand advocates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3124bc9c-4ef9-4f0e-b8b8-890c220f35f5.png","url":"https://www.capterra.co.nz/software/179680/shopper-approved","@type":"ListItem"},{"name":"ChurnZero","position":25,"description":"ChurnZero is the platform and partner for customer growth.\n\nChurnZero’s dynamic health and relationship scores, forecasting, reporting, trend tracking, and proprietary Customer Success AI™ tell you exactly what customers want and need, and why. Businesses can deliver hyper-personalized communications and strategic journeys at the touch of a button. Best of all, ChurnZero grows with your business, increasing your customer team’s impact and reach so you can grow more revenue and succeed at scale. \n\nAlong with product innovation, ChurnZero is known for its partnerships with customers. Your team will get award-winning customer success, training, implementation guidance, and support to help you deliver the best possible customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29d11551-afdd-45d8-aa9a-3bb3a33bb620.png","url":"https://www.capterra.co.nz/software/157980/churnzero","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/directory/30906/customer-engagement/software?page=3#itemlist","numberOfItems":25}
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