---
description: Page 2 - Compare the best Customer Engagement Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
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title: Page 2 - Customer Engagement Software - Prices & Reviews - Capterra New Zealand 2026
---

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# Customer Engagement Software

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> Customer engagement software helps marketers and business managers create and track customer experiences with personalized, engaging content.

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## Products

1. [Lime Connect](https://www.capterra.co.nz/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
2. [Sprout Social](https://www.capterra.co.nz/software/121447/sprout-social) — 4.4/5 (606 reviews) — Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free
3. [CXone Mpower](https://www.capterra.co.nz/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
4. [Hotjar](https://www.capterra.co.nz/software/163516/hotjar) — 4.6/5 (539 reviews) — Understand how users behave on your site, what they need, and how they feel, fast.
5. [Salesforce Marketing Cloud](https://www.capterra.co.nz/software/7723/salesforce-marketing-cloud) — 4.2/5 (526 reviews) — Customer relationship management solution that helps businesses with email marketing, loyalty management, and customer data management.
6. [Tango](https://www.capterra.co.nz/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews) — Tango bundles simple technology, great rewards, and expert service to help companies get the most out of their reward programs.
7. [Campaign Monitor by Marigold](https://www.capterra.co.nz/software/76928/campaign-monitor) — 4.5/5 (505 reviews) — Campaign Monitor by Marigold is an email marketing tool that enables anyone to send beautiful, targeted, and effective email campaigns.
8. [Tremendous](https://www.capterra.co.nz/software/197141/tremendous-rewards) — 4.8/5 (456 reviews) — Tremendous is the global payouts platform for businesses sending gift cards and rewards to drive customer engagement.
9. [Spotler CRM](https://www.capterra.co.nz/software/88929/really-simple-systems-crm) — 4.4/5 (453 reviews) — Easy-to-use CRM with optional marketing tool that helps you work smarter by managing and tracking your leads, customers and engagement.
10. [monday CRM](https://www.capterra.co.nz/software/1024614/monday-crm) — 4.7/5 (453 reviews) — monday CRM enables revenue teams to improve efficiency at every stage of the customer journey.
11. [Lusha](https://www.capterra.co.nz/software/198383/lusha) — 4.0/5 (397 reviews) — Lusha – AI Sales Intelligence \& Prospect Streaming. A GDPR-compliant sales intelligence platform trusted by 2.6 million pros.
12. [Apollo.io](https://www.capterra.co.nz/software/158696/apollo) — 4.5/5 (387 reviews) — Power your go-to-market with one platform. Fueled by the most accurate data on 210M contacts and 35M companies.
13. [Yotpo](https://www.capterra.co.nz/software/144389/yotpo) — 4.5/5 (375 reviews) — Yotpo is software that helps brands collect reviews, ratings, and photos to boost trust and drive sales on online stores.
14. [Zenvia Customer Cloud](https://www.capterra.co.nz/software/201739/zenvia-conversion) — 4.1/5 (359 reviews) — Zenvia Customer Cloud ajuda sua empresa a vender mais e atender melhor, unindo canais, dados e jornadas em uma única solução.
15. [Alchemer](https://www.capterra.co.nz/software/72549/alchemer) — 4.5/5 (319 reviews) — Alchemer offers the world’s most flexible feedback \& data collection platform that allows organizations to effectively close the loop.
16. [Pipefy](https://www.capterra.co.nz/software/144848/pipefy) — 4.6/5 (319 reviews) — Automate Customer Engagement in minutes with ready-to-use templates. Get started with Pipefy for free.
17. [Zoho Campaigns](https://www.capterra.co.nz/software/147812/zoho-campaigns) — 4.3/5 (314 reviews) — Create, send, and track effective email and SMS campaigns that help you build lasting relationships with your leads and contacts.
18. [Front](https://www.capterra.co.nz/software/132901/front) — 4.5/5 (286 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
19. [Genesys Cloud CX](https://www.capterra.co.nz/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
20. [Lucky Orange](https://www.capterra.co.nz/software/150695/lucky-orange) — 4.7/5 (260 reviews) — Engage customers through live chat, co-browsing \& surveys. AI-powered insights: find pain points, capture feedback, watch recordings.
21. [XM for Customer Experience](https://www.capterra.co.nz/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven platform for customer engagement.
22. [Formaloo](https://www.capterra.co.nz/software/1018087/formaloo) — 4.7/5 (251 reviews) — Stop collecting data through boring forms. Start building forms, apps, live presentations and apps that actually engage your audience.
23. [Kangaroo](https://www.capterra.co.nz/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews) — All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo.
24. [Influitive](https://www.capterra.co.nz/software/136258/advocatehub) — 4.7/5 (247 reviews) — Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale.
25. [SAP Customer Experience](https://www.capterra.co.nz/software/77372/sap-crm) — 4.3/5 (245 reviews) — Capitalize on customer insight, improve front-line efficiency and effectiveness, streamline critical business processes.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.co.nz/directory/10031/customer-loyalty/software)
- [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30906/customer-engagement/software)
- [All Categories](https://www.capterra.co.nz/directory)

-----

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","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.co.nz/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Lucky Orange","position":20,"description":"Build better customer relationships by proactively engaging customers with live chat and real-time co-browsing to resolve customer issues instantly. Use intelligent triggers to invite customers to chat based on page visited, device type, visit number or custom events. Help your chat operators save time with saved replies to common questions and offer them feedback from visitors with emoji-based chat ratings. Gain insight into the customer experience with unlimited surveys and responses. Quickly find customer pain points using Discovery AI to surface areas of your site that are causing visitors frustration. 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