Customer Engagement Software
Customer Engagement software helps marketers and business managers create and track customer experiences with personalized, engaging content. Customer engagement software often includes digital and mobile engagement tools, live chat, gamification options, personalized web content, and dynamic forms. Related tools can be found in the Customer Relationship Management software, Customer Loyalty software, Customer Satisfaction software, Gamification software, and Blog software.
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Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn. Learn more about Delighted Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights. Learn more about Delighted
CMNTY is a powerful online platform used by today's most innovative brands and marketing research agencies to build customer insights communities. Through continuous dialogue with customers in dedicated online platforms, brands develop a deeper understanding of the motivations and desires of the people they serve. Learn more about CMNTY Platform CMNTY is a platform used by today's most innovative brands and insights professionals to develop a deeper understanding of customers. Learn more about CMNTY Platform
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service portals and web forms in single interface communication. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Learn more about Zoho Desk Take your customer support to the next level. All you need is the right helpdesk software to engage your customers over multi-channel. Learn more about Zoho Desk
The Genesys PureCloud platform is the next-generation, all-in-one omnichannel cloud contact centre solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing capabilities. A unified desktop enables agents to get a 360-view of your customer, and seamlessly switch between channels and interactions. Drill-down analytics, recording policies and workforce management are built in. Weekly feature releases ensure you'll always exceed customer expectations. Learn more about Genesys PureCloud PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. Learn more about Genesys PureCloud
Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Learn more about Zoho CRM Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Hassle-free live chat software re-imagined for business growth. Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan. Learn more about Zoho SalesIQ Zoho SalesIQ helps engage site visitors in real-time to convert them into paying customers. SalesIQ has 100,000 users worldwide. Learn more about Zoho SalesIQ
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. Learn more about SurveySparrow Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Learn more about SurveySparrow
Qualifio is the leading interactive marketing and data collection platform. It allows publishers, brands and agencies to easily create and publish interactive content on websites, mobile apps and social media, with no technical skills needed. Quizzes, contests, surveys, tests, animated games and 40+ customizable campaign formats allow them to collect data and to grow, engage, qualify, segment and monetize their digital audiences. Learn more about Qualifio Qualifio platform allows you to engage your audiences & collect data through the creation & publication of 40+ interactive formats. Learn more about Qualifio
Build interactive, code-free walkthroughs that onboard and convert every user. Our easy step-by-step guides can be added to any website WITHOUT code integration - you can create your first Nickelled website walkthrough in minutes and share with colleagues, customers or prospects in seconds. Train your customers or team on new website updates, work processes and online tools. Try Nickelled FREE today. Learn more about Nickelled Make simple, step-by-step website walkthroughs for onboarding and converting every user. Learn more about Nickelled
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social engagement, monitor brand mentions, track hashtags, manage multiple accounts and much more | Try Sprout Free For 30 Days. Learn more about Sprout Social Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free Learn more about Sprout Social
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. Learn more about LiveChat Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly. Learn more about LiveChat
Enables users to re-engage their website visitors with highly targeted mobile & desktop web push notifications. With Aimtell, visitors can subscribe to your website in 1 click. Subscribers then are automatically amplified with data including page views, geolocation, and any custom events/attributes. These data points can then be used to create highly customizable segments to send targeted push notifications to. Learn more about Aimtell Push notification software to re-engage website visitors. Features targeting, automation, reporting, event tracking & more. Learn more about Aimtell
Start a conversation with potential clients using assessments! With Assessment Generator, you can provide a customized analysis of your prospects¿ responses. This increases the likelihood that they will engage with you while you establish your own credibility and engender trust. You get to easily identify qualified candidates and spend more time in your zone of expertise. Learn more about Assessment Generator Easily create beautiful, mobile friendly assessments that provide automated scoring and feedback. Learn more about Assessment Generator
CloudTalk is a phone system, ready to use in a minute. We have already worked with 1000+ customers, from companies as DHL, Electronic Star, Yves Rocher, Karcher and many others. Simplify the lives of your sales and customer support teams with more than 40 advanced calling features. Improve communication with prospects thanks to the integration with your existing helpdesk, CRM and eCommerce systems as Helpscout, Pipedrive or Shopify. Start with a 14-Day trial for FREE. Learn more about CloudTalk CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today! Learn more about CloudTalk
In professional services, client confidence is essential, and theres no better way to achieve this quickly, than through clear, internal and external communication. Thats why companies chose Huddle for its secure client portal. Every company has to work across organizational boundaries, jurisdictional boundaries and deal with a lot of sensitive, confidential information. With the increase in cybercrime, companies needed a solution that will safeguard their data as well as their clients. Learn more about Huddle A secure client portal solution for clear, transparent document collaboration internally and externally. Learn more about Huddle
Zoho CRM Plus being a unified platform, is the ideal solution for businesses looking to provide enhanced customer experiences with streamlined administration, omnichannel customer engagement, social media marketing, powerful analytics, built-in AI, intelligent chat bots and more. Learn more about Zoho CRM Plus Zoho CRM Plus helps you deliver exceptional customer experiences and convert them to brand advocates. Learn more about Zoho CRM Plus
Disciple is where communities thrive. Our platform helps brands build independent, valuable and trusted communities in a safe space that they own and control. We create safe social spaces to help brands and businesses transform their customer bases into thriving customer communities. Gather and engage your customer community in your own branded space. Understand and segment your customers using advanced analytics. Drive sales with in-app purchases. Transform your customer community today. Learn more about Disciple Our interactive software drive 16x more engagement than typically seen on branded social media pages. Learn more about Disciple
A simple and fast way to see how customers are interacting with your website. Track clicks, mouse movement, and scrolls with no impact to user experience. View beautiful heatmaps right on the page to see how customers are interacting with your site. Analyze heatmaps for desktops, tablets, and mobile devices. SimpleHeatmaps automatically detects device types and generates appropriate heatmaps for different device types. Learn more about SimpleHeatmaps A simple and fast way to see how customers are interacting with your website. Track clicks, mouse movement, and scrolls with no impact Learn more about SimpleHeatmaps
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 85k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process. Learn more about Pipedrive Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Learn more about Pipedrive
amoCRM is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools.It's the perfect messenger-based sales solution for entrepreneurs and SMBs. Learn more about amoCRM amoCRM is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more. Learn more about amoCRM
Freshdesk by Freshworks is a cloud-based Omnichannel helpdesk software which streamlines customer conversations across channels like email, social media, phone and chat. With a powerful suite of intuitive features that focus on productivity and collaboration, it makes it easy for teams of all sizes to ensure a great support experience for customers. Freshdesk is used today by over 150,000 customers across industries, including Bridgestone, HP, Harvard University and DHL. Learn more about Freshdesk A cloud-based Omnichannel helpdesk that helps over 150000 businesses worldwide create moments of Wow for their customers. Learn more about Freshdesk
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers, create polls, upvote, comment and share multiple types of content. Engage your members with our powerful gamification system, incentivization capability & notification tools. Leverage our modular community engine, apps, integrations, widgets and API for free to create habit-forming online communities. Learn more about Tribe Tribe is an online community platform that powers customer engagement via activity feeds, social widgets, gamification & notifications. Learn more about Tribe
ReviewTrackers is the award-winning reputation and review management software trusted by over 40,000 businesses. Track reviews on Facebook, Google, TripAdvisor, and 100+ review sites. Centralize all your review data in one app. Respond to customers faster. Request reviews via hassle-free SMS and email campaigns. Harness machine-learning technology to find insights from your reviews. Get award-winning customer support, API access and automation, and instant review alerts from ReviewTrackers. Learn more about ReviewTrackers Software that helps businesses manage and respond to reviews, boost ratings and rankings, and discover key customer insights. Learn more about ReviewTrackers
SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX prides itself on enabling marketers with one of the simplest UIs in the industry. SendX provides unlimited email sends with every plan, powerful automation capabilities, 24x7 live support, best of breed email deliverability. 3000+ companies worldwide trust SendX for their Email Marketing. **Start with 14 days free trial (no credit card required). **Pricing starts at $9.99/month Learn more about SendX Intuitive, Affordable & Feature-rich Email Marketing Software for marketers and business owners. Starts with a 14 days free trial. Learn more about SendX
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program. Most effective, economical, easy to setup, customizable and highly scalable. Seamless and friction-less for consumers to use. The consumer participation is very high, with some of our clients achieving up to 76% consistent conversion rate. Comes with marketing automation to re-engage customers and advance dashboards for data analytics and reports. Learn more about Consumer Marketing Platform A comprehensive loyalty and digital marketing platform to acquire, influence and re-engage your customers at scale Learn more about Consumer Marketing Platform
Zendesk builds customer engagement software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk is the leading cloud-based help desk software built for better customer relationships.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options. Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
Copper (formerly ProsperWorks CRM) is the #1 CRM for G Suite users. Copper seamlessly integrates with G Suite, gets rid of manual data entry, and is super easy to use. If you can use Gmail, you'll know how to use Copper. Join the over 12,000 customers love using Copper and start selling more with the CRM teams love to use, today. Focus on Relationships, Not Records with Copper and Google. The only CRM built for, used by, and recommended by Google.
Influitives allows you to build a community and invite advocates-customers, partners and employees-to complete challenges: referrals, product reviews, social media posts, and more. As they complete these challenges, which can be targeted to groups or individuals, they automatically earn points, badges, and levels to redeem perks and privileges. Easily report on all activities completed, and integrate with your CRM and more to incorporate advocacy into every step of the way. Influitive - formerly AdvocateHub - is a smart community platform, helping B2B companies acquire, grow, and retain customers - at scale
Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Qualtrics Customer Experience makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.
Pendo was founded when alumni from Rally, Google, Cisco and Red Hat combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and attack what truly drives product success. With powerful analytics, in-application user feedback, and contextual guidance designed to help companies measure and elevate the customer experience within their applications, Pendo is on a mission to improve society's experiences with software. Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls.
Feedier lets you easily collect valuable customer feedback through an intelligent and interactive platform. We provides an enjoyable and unique experience to customers, so they're more likely to fill them out and be happy doing so! On any device, customers will be able to access your beautiful, clean, and branded surveys. In addition to being easy on the eyes, this new method of feedback collection is entertaining thanks to animations and rewards (vouchers, ebooks, Phil Collins tickets). We're bringing feedback back. Entertain and engage customers with enjoyable surveys from Feedier, gamify and make them fun again!
Optimity is a hyper-adaptive employee success and wellness platform. It is designed to engage employees (77-98%+) and reduce costs for employers. Using the science of micro-habit coaching, we provide a mobile-1st experience for employees. Optimity apps sync with your current routines (calendar, other apps, wearables, etc.) to form small, healthy micro-habits that help you live happier and longer. HR leaders use the Optimity administrator panel to launch Health Risk Assessments and report ROI. SaaS solution that helps businesses create holistic wellness programs, schedule micro-activities, and collaborate with colleagues.
Fomo adds instant social proof to your website. We built this product because we believe companies are doing marketing all wrong: too many aggressive popups, not enough personal connection. Fomo empowers websites to display recent customer actions (purchases, newsletter signups, whatever) with one line of code. Showcasing important behaviors like these dramatically increases social proof, turning your website into the thriving piece of online real estate that it is. Displays recent customer activity on your website to increase conversion rates.
Ebsta empowers thousands of companies to drive customer engagement at scale. Ebsta's Customer Intelligence Platform seamlessly integrates Salesforce, emails and calendars to automatically unlock your company network, create personalised cadences, track engagement in real-time, score customer engagement and measure team performance. Ebsta's Chrome Extension is jam-packed with features to boost productivity - including Salesforce integration, email tracking, send later and meeting scheduler. Ebsta's Customer Intelligence Platform and Chrome Extension empowers companies to drive customer engagement at scale.
The Genesys PureCloud platform is the next-generation, all-in-one omnichannel cloud contact center solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing capabilities. A unified desktop enables agents to get a 360-view of your customer, and seamlessly switch between channels and interactions. Drill-down analytics, recording policies and workforce management are built in. Weekly feature releases ensure you'll always exceed customer expectations. PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
PureCloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. PureCloud is simply powerful and powerfully simple. PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Bpm'online service enables medium and large organizations to deliver end-to-end omnichannel customer communications improving the speed of request resolution while providing high-touch customer experiences. Bpm'online offers out-of-the-box processes for full-cycle service management based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence. Bpm'online service is intelligent service management platform to accelerate service delivery and customer delight.
Social proof is most powerful for those who feel unfamiliar or unsure in a specific situation and who, consequently, must look outside of themselves for evidence of how best to behave there. It can boost desirability and act as a powerful conversion trigger at a pivotal point in the buying journey. ProveSource is a social proof marketing platform that streams recent customer behaviors on your website to build trust and increase conversions. ProveSource turns your website into a busy and interesting place that compels buyer action by showing recent customers activity.
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
At Mixpanel, our mission is to increase the rate of innovation. Through our powerful customer analytics platform, companies can analyze how and why their customers engage, convert, and retain across web, mobile, and smart devices. Then use that data to improve their experience. Over 26K companies - including 30% of The Fortune 100 - trust Mixpanel to grow their business. Mixpanel is headquartered in San Francisco with offices in New York, Seattle, Austin, London, Barcelona, and Singapore. Mixpanel helps companies analyze how customers engage, convert, and retain - then use that data to improve their experience.
Screencastify is an ultra simple screen recorder that will supercharge the way you communicate at work. Record, edit and share HD videos in seconds. Instead of typing up long emails, reports or documentation, deliver your message more quickly and clearly with a screen video. Used by account managers, UX designers, sales teams, and marketers around the world. Record, edit and share HD screencasts from within your Chrome browser. Create engaging product demos, tutorials, UX/UI tests and more.
3CLogic is a leading provider of multichannel cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives. Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.
Build customer engagement through Crisp platform and start to communicate with your customers seamlessly. With our Team Inbox, Crisp lets you chat with your customers and makes things simple for busy businesses. Through a wide range of features, we simplify the way you engage with your customers to reach their goals by automating a lot of stuff. Your all-in-one platform for customers engagement.
ReachEdge is our easy-to-use Customer Engagement Software for local businesses. ReachEdge give you tools to engage customers on your site, track where your leads are coming from, and capture online and phone leads into a central inbox, which makes it easy for you to engage with your leads and see what marketing tactics are working best for your business. ReachEdge provides you an easy way to manage your leads and get more customers that enables you see what your marketing is getting you.
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 2,000 companies globally, including over 30 percent of Fortune 500 companies. WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world.
SurveyMonkey CX is a turn-key NPS solution with robust features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase response rates. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Take action faster by quickly closing the loop with customers. Easily share NPS insights with your team using custom reports, data exporting, and integrations. The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.
An audience engagement software platform optimized for running promotions, contests, quizzes, and ballots for media companies. Including a robust email platform, Second Street enables their partners to connect with their community on a whole different level. Audience engagement software and robust email platform optimized for running promotions and contests for media companies.
Seismic is the recognized leader in sales and marketing enablement, equipping sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Powerful content intelligence enables marketers to prove and improve their impact on the bottom line, revealing what is really driving revenue and what needs to be adjusted. The result for more than 600 global enterprises is better win rates, larger deals, and higher retention. Seismic is the leading global marketing and sales enablement solution.
Phone2Action is the world's leading technology company for public policy engagement, built to empower the problem-solver and advocate that lives in everyone. Our platform has helped over 11 million advocates make more than 27 million connections with elected officials and other decision-makers, with 25 new connections added every minute. Phone2Action is the world's leading technology company for public policy engagement, built to empower the advocate in everyone.
Falcon.io provides a platform for social media marketing and customer experience management. It features tools for social media listening, engagement, publishing, measuring and customer data management. Marketers and companies can deliver more personalized brand experiences, across touchpoints, based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services. Social media marketing & customer experience management on one easy-to-use platform.
Quiq helps brands present their customers with consistently jaw-dropping customer experiences across SMS/text messaging, rich messaging, web chat, and social channels. With Quiqs Conversational Engagement Platform, companies can easily orchestrate commerce and service conversations involving both bots and humans. For more information about Quiq, go to www.goquiq.com. Quiq sells messaging and live chat solutions to help companies and consumers engage over digital channels.
Create engaging online learning experiences to boost customer engagement with your products and services. Start clients on a path to success by guiding them through everything they need to know in an accessible, modern online learning environment. Leverage learning paths, gamification, blended learning, and assessments to ensure product adoption and decrease churn. The Thought Industries platform provides a complete end-to-end suite of features to engage customers across the entire lifecycle. The Thought Industries platform helps companies onboard, train, and certify customers with engaging online learning.
Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Liveoak seamlessly combines modern conferencing, forms collaboration, e-Signature and efficient data/I.D. capture combined with bank-grade security and a complete System-of-Audit. Our mission is to create an engagement platform that allows large companies to do business in a virtual context. Liveoak Technologies. We get virtual business done.
Iterable is a growth marketing platform that allows you to send personalized messages at scale across channels. Learn how to build promotional campaigns to attract prospects, welcome campaigns to nurture new users, re-engagement campaigns to convert existing customers, and customer loyalty campaigns to retain customers. With Iterable, you can build campaigns for each stage of the buyer journey and ultimately increase customer engagement on multiple channels. Iterable is the growth marketing platform that powers true omni-channel customer engagement at scale.
Elevio makes your products easier to learn. Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using elevio to improve customer education and lower support loads. Try our FREE 14-day Trial Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it.
Customer Engagement Software that'd make both your mom and Walt Disney proud. Revetize helps local businesses build: Online Review, Referral, Promotion, NPS, Customer Follow-up and Loyalty Campaigns while integrating these strategies into a single follow-up process. We do that through: Text, Email, Voicemail and Pen-Written letters. We essentially help you turn your customers into an army of marketers. (Give it a look...seriously). Small Business Marketing Software helping grow Reviews, Referrals & Repeat Purchases via Text, Email, Voicemail & PenWritten Letters.
BrightInfo doubles your conversion rate using a personalization algorithm that automatically analyzes visitor behavior and serves highly relevant content to each at suitable points during the natural browsing flow. BrightInfo runs autonomously and requires no extra-work from the site operator. A/B testing during free trial ensures BrightInfos impact on conversion rate is beyond reproach. BrightInfo doubles conversion rates using a personalization algorithm that analyzes visitor behavior and serves highly relevant content
Maximize your sales and customer engagement with Kangaroo Rewards. Kangaroos robust loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, and custom omnichannel experience. Kangaroo Rewards offers in-depth reporting to monitor and adjust your program based on customer behavior and trends. Digital loyalty program for businesses with branded app. Automated marketing, discount engine, raffle module, integrated, support.
Story by PulsePoint makes content marketing more efficient, more effective and more trackable. We extend your targeted reach across premium social, native, and content discovery channels. Our platform optimizes to your KPIs to maximize engagement and deliver clear ROI. How it works: Upload your content via URL and create multiple headline/image variants for each channel seamlessly, choose your channels you want to advertise on. Story optimizes towards KPIs. Manage, distribute and optimize your content across premium publishers through 25+ social, native and content discovery partners.
Lead conversion solution that helps businesses boost sales and lead functions with social proof, live visitors, & real-time activities. Lead conversion solution that helps businesses boost sales and lead functions with social proof, live visitors, & real-time activities.
It¿s extremely difficult to grow your business and listen to all of your customers at the same time. Listen360¿s Net Promoter-based software captures customer feedback in real-time, so you can address complaints quickly, keep existing customers happy, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. With Listen360, you can build a brand that you and your customers will both be proud of. Listen360 is a powerful, NPS-based customer feedback and local marketing platform.
Apollo is the unified engagement acceleration platform that gives reps the ability to dramatically increase their number of quality conversations and opportunities. Reps are empowered do more than just conduct outreach, they learn who to target, how to reach out, and what to say at speed and scale. We help drive growth and success by providing the means for teams to discover and utilize their organizations unique best practices. Apollo is the foundation for your entire end-to-end sales strategy.
MoEngage is an intelligent customer engagement platform, built for the mobile-first world. With AI-powered automation, optimization capabilities, and in-built analytics MoEngage enables hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, On-site messages, ad re-targeting, and SMS. Fortune 500 brands across 35+ countries use MoEngage to orchestrate their omnichannel campaigns. MoEngage has been recognised in 2019 Gartner's Magic Quadrant again. MoEngage is an intelligent customer engagement platform, built for the mobile-first world.
Better feedback for everyone, on a human scale. As the feedback solution which puts the respondent first, we're empowering conversations between companies and their customers. Whats more, we equip them with the actionable insights they need to make better decisions and engage their customers. With leading lights like Deliveroo, Heineken and Spotify already working with us to bring feedback to life, the road ahead for better feedback is looking good. Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.
Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. With Skilljar, increase adoption and renewal rates by providing consistent, comprehensive, and trackable customer training. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.
An innovation Management Software that will enable your organization's transformation through collaborative innovation. Boost your corporate innovation program with us, spark your team best ideas and make innovation happens! The companys Management can monitor the entire process in real time, take action directed at a specific part of the process, receive detailed information on its evolution, and ensure that the most powerful, innovative and disruptive ideas become concrete implementations. Listen to your customers ideas and heavily impact in their customer journey by co-creating with them new products and services.
Designed for contact centers with 150+ agents and based on Aspect's proven product portfolio, the Aspect Via Platform brings best of breed contact center and workforce productivity capabilities to the cloud. As a highly scalable, secure platform, it offers the ability to start with one or more applications and then add others when ready for additional capabilities. The platform supports voice, SMS, email, chat, and mobile interactions as well a workforce, quality and performance management. Ideal for 150+ agents, the Aspect Via Platform offers modular contact center and workforce optimization applications in the cloud.
PeopleVine was designed to help you connect, engage, sell and reward your people (customers, members and/or employees). With our suite of tools that tie engagement data back to the CRM, you can develop a personalized relationship with your people over time while keeping them engaged in your brand, product and services. PeopleVine powers you to engage and manage people within your spaces such as coworking, lounges, incubators, clubs or even office space
Bold360 is the ultimate AI-powered customer engagement platform helping companies of all sizes build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. By blending the best of AI and agent-based technology, Bold360's suite enables companies to meet soaring customer expectations while allowing agents to do what they do best - be human. Bold360 is an AI-powered customer engagement solution delivering personalized interactions and the fastest time-to-value.
Insightrix Online Community platform allows companies to engage with their customers on an ongoing basis using qualitative and quantitative tools. With options for long term and short term contracts, our platform was built by researchers, for researchers. One flat price gives unlimited access to surveys, discussions and your data. Our DIY software gives you the flexibility you need, but we are always here to help! The choice is yours! Insightrix Communities allows companies to engage with their customers on an ongoing, unlimited basis using qual & quant tools.
A user-friendly platform for managing quality and engaging user-generated content. Users can ask questions, receive quality answers, and browse helpful content & articles to effectively meet their demands for information. Enable community features and utilize advanced moderation and customization tools. User groups allow you to control content access and functional permissions. Use our content insights to intelligently decide on content creation and strategy based on the real demand from users. Allow users to ask questions, receive answers, browse content and articles. Community features encourage consistent engagement.
From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate meaningful, direct relationships with guests and deliver exceptional guest experiences. The reservation, seating and guest engagement platform gives operators the tools they need to develop direct relationships with guests, boosting revenue and enabling personalized service and marketing. A reservation, seating & guest engagement platform for restaurants, hotels, nightclubs & entertainment venues.
We fix marketing complexity to create meaningful customer engagement. So customers come to stay. CrossEngage enables marketers and CRM managers to engage with the right audience through the right channels. By combining 360-degree customer profiles with easy-to-use segmentation tools, you can create unique customer journeys. In this way, you activate your customers individually and always at the right moment. CrossEngage enables marketers and CRM managers to engage with the right audience through the right channels.
An academy builder for SaaS companies designed to engage and educate your customers for greater retention and satisfaction. An academy builder for SaaS companies designed to engage and educate your customers for greater retention and satisfaction.
Make your customers feel heard with Remesh's customer engagement platform. Engage with up to 1,000 customers all at once - live and online. You can ask open ended and poll questions while AI runs in the background to analyze, understand, and segment responses as they come in so you the most crucial customers insights rise to the top. Engage + understand up to 1,000 consumers at once with Remesh. Remesh lets your customers feel heard while revealing customer insights.
Pushnami is an AI-powered customer messaging platform that uses intelligent analytics to deliver superior web push, Facebook messaging, and email performance. Use the Pushnami platform to build engagement with and retarget subscribers, increase sales conversions, and automate cross-channel messaging. The technology is best suited for enterprise-level websites that have over 500,000 monthly visitors and can be used across industries ranging from automotive to e-commerce and beyond. Pushnami is a customer messaging platform that uses intelligent analytics to deliver superior web push, social, and email performance.
Social media tool that enables customer service and marketing through customer engagement, social media monitoring, and analytics. Social media tool that enables customer service and marketing through customer engagement, social media monitoring, and analytics.
Our mission at Como is to empower businesses and brands to build the lasting customer relationships that power growth, loyalty, and overall success. Our mission is to empower you to know your customers, personalize their experience, and grow visits and spend. Como has been pioneering cloud-based customer engagement solutions since 2005. Como gives you the technology behind the online giants with an end-to-end customer engagement platform inside your POS.
Why should you choose PushCrew Push Notifications? Reach your users anywhere on the web. Talk to your users right on the browser. Real-time. Build an audience. Without a mobile app. Get higher opt-in rates. Expand your marketing list. Get higher click-rates than emails. And more pageviews. Send personalized pushes. Make more revenue. PushCrew help websites to drive web traffic and increase sales. Websites can send relevant notification on web and mobile.
Khoros Care allows you to transform your website into a social destination. Harness customer passion and knowledge to attract new visitors, crowdsource support and grow revenue. Khoros Care allows you to transform your website into a social destination.
Boost your sales by actively involving the most valuable marketing source you have, being your employees, your clients and partners. Boost your sales by actively involving the most valuable marketing source you have, being your employees, your clients and partners.
360 WiFi is an automated marketing software that helps offline businesses to grow business, increase average ticket size, bring new customers and build a relationship with existing ones. 360 WiFi includes: - WiFi access point and free hotspot for customers of offline business - Customer list growing every time new customer connects to Wi-Fi - Welcome rewards sent automatically on their phones - Automated offers triggered at the right time to bring customers back - Digital Word-of-Mouth 360 WiFi is an automated marketing software that helps offline businesses to grow their business and bring new customers.
The easy-to-use tool for creating powerful digital Customer Journey Maps, User Stories, Experience maps and Service Blueprints: Organize all your customer insights, data, solutions and ideas in one place. Present and share your maps for greater commitment and impact. Collaborate on maps IRL with remote teams for higher efficiency. Update and use your maps as change plans by using Custellence's unique status settings The smart online tool for creating professional and powerful Customer Journey Maps that will improve your Customer Experience
Help insurance agents maximize customer life time value - to sell more policies and retain more customers using digital insurance wallet, chatbot, and an agent portal. Features Include: 1. MOBILE APP - Policy Wallet, Push Notification, Reminders, Agent Details, Insurance Cards, Accident Checklist, Home Risk Scan, Customer Profile builder. 2. AGENT PORTAL - Analytics Dashboard, Renewal tracker, Deal Board, Email Integration, Customer Chat, Reports. 3. CHATBOT - Agent Connect, AI Driven Quotes Help insurance agents maximize customer life time value using digital insurance wallet, chatbot, and an agent portal.
IVCBox is all-in-one communication tool designed to increase customer engagement, boost sales and improve customer support. Initiate conversations with prospects and message them directly on your website. The widget includes live chat, video call, file sharing, a chatbot and customer management. IVCBox offers innovative ways to communicate with customers and add a personal touch to the customer support. Start your free trial to reap all the benefits of IVCBox! IVCBox is a video call and live chat widget designed to increase customer engagement, and boost sales for websites. Get a free trial!
The ServiceGuru Kiosk captures feedback about your staff and business, so you know how your customers really feel about their experience. Collect 50x more feedback than review sites, receipt surveys, and traditional methods combined. The healthcare, hospitality, retail, and entertainment industries use ServiceGuru kiosks to ensure their customers are happy and to improve their service. All hardware, software and support needed to run the kiosks is provided as a service with month to month. Collect 50X more feedback with a fast automated kiosk to improve your customer service and online reviews.
Customer engagement tool specifically for wineries, retailers and distributors. Give your customers (and staff) an easier way to select wine that leads to higher sales. It's the perfect opportunity for you to stand out with exceptional customer service. With the QUIN DATA system, your customers (and staff) walk themselves through a simple selection process that's elegant and effective. On any mobile. You also have the power to prioritize the products they see, to maximize sales of any wine. Regular customers pick wine based on label and price. With Quini customers self-select the wines you want to sell.
Growave is the all-in-one marketing platform that helps Shopify brands reach their audience, engage users and increase conversions with ease. - Boost social sharing and drive new traffic to your Shopify store - Convert visitors, reviews, wish lists, interests, behaviors, and data into sales - Reward customers with loyalty points and launch your own referral program The app brings all social apps together to help Shopify stores to boo sales
LiveVox is a leading provider of enterprise (25+ agents) cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, we empower contact center leaders to drive effective engagement strategies on the consumer's channel of choice. Our leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment. LiveVox is a leading provider of enterprise cloud contact center solutions leveraging a multichannel environment.
Appointment Scheduling empowers your clients to let their customers book appointments online with real-time availabilities and automated reminders. Your clients can get up to 40% more bookings while reducing no-shows and saving hours per week thanks to the convenient and intuitive scheduling interface this application has to offer. Book more customers and save time managing clients.
The Reflektion Customer Engagement Platform delivers best-in-class, highly engaging, predictive, and individualized shopping experiences across all online touch points so brands and retailers can drive more revenue and delight every visitor. A scalable, modular architecture delivers experiences for Search, Recommendations, Category, and Landing Pages, Content Personalization, and Email, all made smarter with E-Commerce AI thats continuously uncovering hidden relationships. A next-generation platform for incredibly individualized customer engagement.
Sendlane helps B2C and B2B businesses track, personalize, and automate their email marketing using our data-driven, behavior-based email automation platform. Data driven tools for email automation include visual workflow builders To customer journeys and more! We're on demand platform with easy on-boarding and no contracts. Get a no-obligation 1 on 1 demo with one of our email automation experts today! Sendlane is ideal for content creators, eCommerce, SaaS, and digital agencies. Ideal for all small startups to large enterprise.
You run an online shop with >20k unique visitors per month and want to reduce cart abandonment? uptain is a software that helps to engage and regain customers in online shops via smart exit-intent popups and personalized emails. The uptain algorithm analyzes data about a visiting customer in an online shop from different sources and segments this customer. The aim of the uptain algorithm is to minimize the annoyance factor and to simultaneously maximize customer lifetime value. Software that helps to engage and regain customers in online shops via smart exit-intent popups and personalized emails.
EARLY-BIRD OFFER! - FREE ACCESS to ALL the PREMIUM CX & Campaign-Management TOOLS for 1 YEAR. NHANCE-NOW help Businesses Nurture Their Customer-Relationships by AUTOMATING Customer-Engagement & Re-Marketing CAMPAIGNS that can automatically drive Additional Sales & Long-term Profitability ||What you can do with NHANCE NOW? => Automate every step of your Post-purchase Customer Journey; Run Smarter Marketing Campaigns; Deliver Excellent Customer Service; Fully Automate Customer Feedback Collect... CX Automation Tools designed for Startups, SMBs and SMEs to deliver Best-in-Class Customer Experience, Cut Costs and Increase Revenue.
Verishow is the sales enablement platform for modern sales teams. Simplify the sales process, present faster and improve performance. Built-in sales tools that remove the complexity of connecting prospect and salesperson with the content required to close a deal. VeriShow streamlines the entire sales process, from engagement to presentation and contract signing with click-to-connect omni-channel technology. VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.
You dont have to be a research expert to understand your users. Qualaroo is the first user research tool built for UX Designers. Our mission is to arm UX designers with the insights they need to design confidently. Partner with us for real insights into how your users experience your product and design products people love. SaaS-based solution that gives UX designers the ability to quickly and painlessly conduct user research and design great products.