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Computer Repair Shop Software

Computer Repair Shop software helps shops manage repair tickets, merchandise inventory, workflow management, and scheduling. Organizing the financial side of your repair shop is easier with quoting and invoicing tools, plus warranty, refund, and purchase order management. Users interested in Computer repair shop software should also check out Business Management software and IT Service software.

RemOnline is an all-in-one business management solution designed for repair shops. Learn more about RemOnline
RemOnline is a software for SMEs looking to streamline their operations. Whether you're managing operations in-store or on-site, RemOnline has everything you need to run your business more efficiently. Automate key business functions, including sales, job processing, stock management, payroll, and analytics. The Work Orders App allows remote teams to process sales/work orders and accept payments on the go. Managers can use the mobile app to track KPIs and monitor employee activity. Learn more about RemOnline

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
The fastest, easiest, and highest value Computer Repair Shop Software. Automate everything from first customer contact to getting paid
mHelpDesk is one of the easiest and most powerful solution for your computer repair service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately Learn more about mHelpDesk

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Easy to use field service software automating your mobile work force. Manage leads, estimates, jobs, invoices & payments. Sync to QB
TRUSTED BY COMPUTER PROFESSIONALS. #1 Most user-friendly & most affordable software for local service companies with 1-25 employees. Complete job management: scheduling, leads management, estimates, running complete jobs from the field, invoices, payments & more! Fully integrated with Quickbooks. We are also one of the most proven platforms available to simplify and manage your service business. Trusted by 1000s of service businesses for over 20 years. Plans starting as low as $47/month. Learn more about Kickserv

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
With PHP POS on Mac, PC, iOS or Droid, pay no more than $39/mo. per location for advanced features needed in today's retail marketplace
Powerful Mac, PC, iOS, Android Retail POS designed for a small to medium size business and its' multiple locations. Service and support starts with a no obligation trial then $39/month per location with multiple billing options. PHP POS provides ongoing software updates and industry leading US support. Comparable features include Ecommerce, open platform credit card integration, store accounts, loyalty programs and other advanced features that you expect in today's retail marketplace. Learn more about PHP Point of Sale

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Modern repair shop management software featuring repair ticketing, inventory, CRM, invoicing, reporting, payments and more.
RepairDesk is a modern repair shop management software perfectly suited for automating operations in single-store, multi-store, franchise and mail-in repair depot businesses. The highly customizable software serves many industry verticals including cell phone, computer, drone, electronic, watch & jewelry, shoe, small engine repairs, and more. Get started with RepairDesk today to seamlessly track repair jobs, manage inventory, order stock & manage your repair store. Learn more about RepairDesk

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops.
Robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops. Learn more about RepairShopr

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Cloud-based cell phone shop management solution to track repair tickets, control inventory, manage customers & generate sales reports.
Cloud-based cell phone shop management solution to track repair tickets, control inventory, manage customers & generate sales reports. Learn more about CellStore

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Orderry is designed for repair shops and local businesses. Jobs & Repair Processing, Analytics & Reporting in a single interface.
Orderry is a SaaS solution designed specifically for service businesses and repair shops. It helps automate common operations, such as Jobs & Repair Processing, Sales, CRM, Inventory Management, Asset Tracking, Finance, Payroll, Analytics. You can manage jobs both in-store and on-site. In the Work Orders app, field techs process and close work orders, add photos & comments and accept payments on the go. In the Business Insights app, managers track KPIs and control employees. Learn more about Orderry

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Hubtiger is a cloud-based workshop solution that helps you streamline processes, boost efficiency, and enhance customer service.
Hubtiger is a cloud-based software solution that is trusted by workshops worldwide. The product offers a range of tools to streamline and digitise workshop operations, including online booking options, automated service confirmations & reminders, digital job cards, and seamless integration with point-of-sale (POS) systems. With Hubtiger, managing a workshop has never been easier. The software improves efficiency, customer service, and internal processes with its easy-to-use platform. Learn more about Hubtiger Service and Repair Software

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
System to manage technical reports and commercial offers that works automatically and integrates with the best management systems.
Cloud platform that allows you to manage appointments and activities wherever you are, thanks to an integrated app that automates the tracking of trips, stops and phone calls.It manages both commercial activities, integrating an automatic editor of estimates, and technical activities, reaching the compilation of reports of intervention with collection signature from mobile. Learn more about TakeOff Estimates and Reports 4.0

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Simplify retail repair with RepairQ, an all-in-one software. POS, ticket tracking, inventory, CRM, BI & more in an easy-to-use platform
A comprehensive point of sale, repair tracking, and business management solution developed for the retail repair industry. RepairQ focuses on automating your daily operations and is constantly adding features and qualified integrated partners. RepairQ is steadily adding new features like Point of Sale, Ticket and Repair Tracking, Inventory Management, Enhanced Customer Relationship Management, and Business Intelligence Reporting. Try a free demo of RepairQ today or sign up for only $37 a month! Learn more about RepairQ

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Computer repair shop solution that helps businesses manage employee commissions, annual service contracts, refunds, and quotations.
WorkTracer is an inexpensive Windows based software package for small to medium sized repair shops. It is very simple to use; your staff will require no special training, just a basic understanding of Windows. As well as streamlining the tracking and management of repairs, the program has a point of sales module which manages sales of merchandise. Price is $240. Learn more about WorkTracer

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Run your store with smart POS software. Whether you need to quickly ring up sales, track inventory, or view sales data and reports.
Run your store with smart POS software. Whether you need to quickly ring up sales, track inventory, or view sales data and reports- you can get the job done with one simple tool. Learn more about Cashier Live

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Repair shop software that gives you invoicing, ticketing, point of sale, and recurring invoices.
Repair shop software that gives you invoicing, ticketing, point of sale, and recurring invoices. The Most Complete Repair Shop Platform Available. Repair & Ticketing. The heart and soul of a repair shop is the ticketing system - and we know it. Point of Sale (POS/EPOS) Robust Inventory Management. Invoicing/Recurring Invoicing Module. Leads/Estimates Module. Invoicing/Recurring Invoicing Module. Customers & CRM. Customer/Tickets Feedback Module. Customer Loyalty Program. And many more features. Learn more about MyGadgetRepair

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Software for Repair Centers. Computer Repair Shop Software, Mobile Repair shop Software and any kind of repair shop. Repair Trackin CRM
OpenRMA Repair Centre is a versatile desktop and cloud-based solution, ideal for small to medium-sized repair businesses. It combines Repair Tracking, RMA Management, Service Tracking, Ticketing Management, and Invoicing into one integrated platform. With the Invoicing module, you can create professional invoices, receipts, and credit memos, streamlining your operations, boosting professionalism, and enhancing customer satisfaction. Learn more about OpenRMA

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
HelloClient is ticket management, POS, inventory, invoicing and client data base - all in one cloud platform for computer repair shops
As its basis, HelloClient has a ticket management module, inventory, retail sales, customer notifications, analytics, and employee control. Management of a service center or a repair shop does not require special training and is immediately ready for work. Suffice to add employees, upload your logo to printed templates, and you can start placing the first orders and selling goods. HelloClient is integrated with various services: SMS notifications, Email, instant messengers, etc. Learn more about HelloClient

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
CRM specifically designed for laptops, computers, mobile, and television repair shops. Features include invoicing and reports.
BytePhase is a repair shop management software that provides businesses with their own subdomain CRM. The CRM is web-based and supports Android and iOS. BytePhase features ticket management, activity logs, sales, task, lead, expense management, OTP for delivery, Phone Pe Integration, device image gallery, own branding, WhatsApp, email, SMS alerts, and more. The features streamline operations, save time, increase productivity, improve financial visibility, and enhance customer service. Learn more about SmartCenter

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Full-featured repair and service management software for repair centres to track items they receive for repair or servicing.
Full-featured repair and service management software for repair centres to track items they receive for repair or servicing, and for retail stores to track items that they send out for repair or servicing. Standard, enterprise, and lite editions. Includes repair/service orders, sales orders, customers and vendor management, inventory management, technician management. Integrated credit/debit card processing, online repair tracking, QuickBooks, and much more! Learn more about AYS software

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
We develop cloud-based aftersales management solutions: Fixably Repair & Fixably Refurb.
We offer aftersales management software for repair and refurb businesses. Fixably Repair is a workflow management solution for repair providers. It improves repair tracking, technician efficiency & customer communication. Apple authorized providers have the additional benefit of our comprehensive GSX integration. Fixably Refurb is a plug-and-play solution for refurbishment and used devices sales operations. It enables data-driven decisions in device refurbishment and used devices sales. Learn more about Fixably

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Service management and repair shop tracking software that provides built-in POS, store inventory management, and employee timeclock.
Service management and repair shop tracking software that provides built-in POS, store inventory management, and employee timeclock. Learn more about PC Repair Tracker

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Computer repair solution that helps businesses manage repair assets, inventories, invoicing, appointments, and more.
Features include parts tracking, POS, repair tracking, asset management, calendar, staff messaging, inventory management, and more. Learn more about CRS

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Powerful & flexible Computer Repair Shop solution for any technical department dealing with the repair of office automation equipment.
Powerful & flexible Computer Repair Shop solution for any technical department dealing with the repair of office automation equipment. Learn more about RSRS

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Versatile mobile POS geared for repair shops from single outlets to franchises. Tailored for electronic repairs and retail business.
Unlock the power of Repair Spots, your mobile point-of-sale and all-in-one repair shop manager. Ideal for single shops to franchises, our intuitive software caters to diverse repair needs—from tech gadgets to watches, drone, jewelry repair and more. Easily track jobs, manage inventory, and order stock, all while streamlining your operations. Elevate your repair business to new heights of efficiency and profitability with Repair Spots today. Learn more about Repair Spots

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
Business management tool that assists with ticket overview, time tracking, job scheduling, billing, and more.
Business management platform with invoicing, CRM, repair ticketing, POS, and inventory management tools for your computer repair shop. Learn more about BusyBench

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management
We offer quick and professional online tech support for computer repair, internet problems, security issues and data recovery services
We offer quick and professional online tech support for computer repair, internet problems, security issues and data recovery services Learn more about ITYogisTech

Features

  • Point of Sale (POS)
  • Intake Management
  • Inventory Management
  • Repair Tickets
  • Barcode/Label Management

Computer Repair Shop Software Buyers Guide

What is computer repair shop software?

Computer repair shop software is a tool that helps small and midsize computer repair shops generate and manage repair tickets, track the parts inventory, assign tickets to technicians, and schedule assignments. In addition, the accounting features let you generate invoices, statements, and financial performance reports.

The benefits of computer repair shop software

  • Detailed inventory control: With barcode labels for all items in your inventory, you can easily append the parts and materials used in repairs to the ticket history. The inventory database can then be configured to flag parts that need to be re-ordered.
  • Improved customer service: By assigning ticket numbers and technicians to the work orders, your customers and you could ascertain the current status and history of a job ticket. You will also have access to the entire history of work performed for regular customers. In the case of customers who have multiple devices, each device can have a barcoded ID tag linked to its repair history.
  • Automated accounting and reporting: The accounting database can help you track the automatically generated invoices and statements. This will allow business owners to forecast receivables and other key performance indicators (KPIs) using the easy-to-use reporting features.
  • Customer relationship management (CRM): With a detailed customer database, shop owners can distribute marketing materials and incentive programs to both current and potential customers.

Typical features of computer repair shop software

  • Inventory management: Track and manage the quantity of parts and materials on hand.
  • Repair ticketing: Generate tickets for repair requests and assign these to your technicians.
  • Accounts receivable: Create invoices and statements for work completed.
  • Reporting and analytics: Calculate the performance metrics and generate reports on your shop’s KPIs.
  • Barcode labeling: Manage your inventory by generating adhesive barcode labels for parts and materials.
  • CRM: Keep an up-to-date record of current and potential customers, including past work.

Capterra’s computer repair shop software directory lets you filter by feature(s) to view only those options that meet your business needs, so that you narrow down your software shortlist.

Considerations when purchasing computer repair shop software

  • Field versus in-house service: Although most shops perform the required service in a traditional brick-and-mortar space, many shops employ third-party service technicians to complete the required work at the customer’s location. However, an important consideration is software access for your technicians in the field. This is possible if you choose a cloud-based software that also offers a mobile app.
  • Out-of-the-box industry specificity: While it’s common for computer repair shop software to offer pre-configured features and customized data fields, countless generic business management applications offer features such as inventory control, ticketing, and billing. These generic products, although cost effective, require a lot of customization from the end user.
  • RMA-specific software: If the bulk of your shop’s work is contracted to you by a larger hardware manufacturer, there are specific repair shop apps that will help you manage return merchandise authorizations (RMAs). As these types of transactions are between the shop and the manufacturer, the need for a CRM database may not be a priority.
  • Conversational chatbots will streamline troubleshooting: As conversational chatbot technologies become more affordable for small and midsize businesses, we may likely see computer repair shops integrating this technology into their ticketing systems. Customers will be able to communicate with an intelligent chatbot that will assist them in identifying the source of the issue, schedule service appointments, and check the inventory to ensure that all the parts and materials are available for the scheduled repair.
  • 3D-printed computer parts to eliminate long wait times: The ability to 3D print conductive materials will soon be a reality. As consumers continue to embrace 3D printing technology, small and midsize computer repair businesses will likely integrate the 3D printing of computer parts with the software’s inventory management feature. Printing parts on demand would eliminate the wait times for back-ordered parts and reduce the repair ticket completion times (as well as inventory costs).