---
description: Discover and compare Free Live Chat Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Live Chat Software - Capterra NZ 2026
---

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# Live Chat Software

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> Live Chat software helps organizations connect with their customers in real time. Live Chat applications can be used for customer support, lead generation, and customer engagement.

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## Products

1. [Fleep](https://www.capterra.co.nz/software/143998/fleep) — 4.7/5 (34 reviews) — An ideal way to communicate. A flexible messenger that integrates with email and lets you store and share files easily.
2. [Lark](https://www.capterra.co.nz/software/183358/lark) — 4.4/5 (33 reviews) — All-in-one collaboration platform that takes the hassle out of collaboration, so you can focus on what truly matters.
3. [Sendbird](https://www.capterra.co.nz/software/150851/sendbird) — 4.2/5 (31 reviews) — The omnichannel AI agent platform for delightful customer service.
4. [Serviceform](https://www.capterra.co.nz/software/173576/serviceform) — 4.6/5 (30 reviews) — Your ‍all-in-one business software for daily lead generation, marketing communication, customer service, and customer support.
5. [Helpshift](https://www.capterra.co.nz/software/150923/helpshift) — 3.9/5 (29 reviews) — Customer service platform that seamlessly integrates software, AI, and human agents to provide a holistic support experience.
6. [Formilla.com](https://www.capterra.co.nz/software/159670/formilla-com) — 4.8/5 (29 reviews) — Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. Live chat, Email, \&amp; In-App suite.
7. [Chatroll](https://www.capterra.co.nz/software/175501/chatroll) — 4.3/5 (29 reviews) — It is a live chat and audience engagement platform that helps businesses to conduct webinars, Q\&amp;A sessions, presentations, workshops, a
8. [FocalScope](https://www.capterra.co.nz/software/127118/focalscope) — 5.0/5 (28 reviews) — Help Desk Software with email, live chat, Facebook, WhatsApp, SMS, KB, Phone, SLA, reporting. Run in Cloud or Inhouse. Trusted by DHL.
9. [Chatfuel](https://www.capterra.co.nz/software/181770/chatfuel) — 4.3/5 (28 reviews) — Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel.
10. [Engati](https://www.capterra.co.nz/software/165384/engati) — 4.0/5 (25 reviews) — Engati is the worlds leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements.
11. [Arena](https://www.capterra.co.nz/software/186809/Arena) — 4.5/5 (22 reviews) — Build relationships, monitor chat rooms, and add calls to action with Arena Live Chat. Add polls, Q\&amp;As, and directly message users.
12. [eBanqo](https://www.capterra.co.nz/software/1015991/ebanqo) — 4.2/5 (22 reviews) — A customer engagement platform that enables you to sell your services and offer customer support on popular messaging channels.
13. [hello24.ai](https://www.capterra.co.nz/software/1033570/hello24ai) — 4.7/5 (22 reviews) — hello24.ai is an eCommerce focused platform that helps online brands to engage customers on WhatsApp.
14. [ClickDesk](https://www.capterra.co.nz/software/125631/clickdesk) — 3.4/5 (21 reviews) — Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more.
15. [Chatwee Social Chat Widget](https://www.capterra.co.nz/software/146274/chatwee-social-chat-widget) — 4.3/5 (20 reviews) — Live chat app facilitating real-time interaction between members of online communities and virtual event goers.
16. [Officetree](https://www.capterra.co.nz/software/191795/officetree) — 4.3/5 (20 reviews) — Cloud-based suite of integrated applications that enables businesses with CRM, invoicing, help desk, accounting, and more.
17. [Eloquant](https://www.capterra.co.nz/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
18. [Applozic](https://www.capterra.co.nz/software/149734/applozic) — 3.9/5 (18 reviews) — Applozic powers real time messaging across any device, any platform \&amp; anywhere in the world with easy to integrate mobile native SDK
19. [BirdSeed](https://www.capterra.co.nz/software/161106/birdseed) — 4.7/5 (18 reviews) — All-In-One FREE Website Engagement Tool - 12 Tools Built Into 1 Button
20. [Re:plain](https://www.capterra.co.nz/software/172768/re-plain) — 4.9/5 (18 reviews) — The first-ever web-chat service that works directly in your WhatsApp, Facebook Messenger, and Telegram.
21. [ZyraTalk](https://www.capterra.co.nz/software/207596/zyratalk) — 4.7/5 (17 reviews) — ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI.
22. [Korra](https://www.capterra.co.nz/software/1021261/korra) — 4.8/5 (17 reviews) — Transforming industrial productivity with AI-driven knowledge management solutions for enhanced efficiency and digital transformation.
23. [ICE Click-to-Chat](https://www.capterra.co.nz/software/142506/ice-chat) — 4.8/5 (16 reviews) — ICE Chat is a feature filled solution to meet the standard needs covering all the operational aspects while having a rich web based GUI
24. [Xenioo](https://www.capterra.co.nz/software/175295/xenioo) — 4.5/5 (15 reviews) — Xenioo is a chatbot platform that helps create conversational virtual assistants that capture customer leads and keeps visitors engaged
25. [Watermelon](https://www.capterra.co.nz/software/184195/watermelon) — 4.6/5 (15 reviews) — AI Agents that automate customer conversations, hand over to humans when needed, and work seamlessly with your existing tools.

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## Related Categories

- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [Chatbot Software](https://www.capterra.co.nz/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [All Categories](https://www.capterra.co.nz/directory)

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With a proven track record of driving digital transformation and sustainable growth, Korra's scalable systems meet the high demands of modern industry, addressing challenges such as siloed knowledge bases and the skills gap in the workforce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c70c0434-81cb-4fbd-b226-e4e1ac3c8ea8.jpeg","url":"https://www.capterra.co.nz/software/1021261/korra","@type":"ListItem"},{"name":"ICE Click-to-Chat","position":23,"description":"Integrated Customer Engagement (ICE) offers a perfect software solution for businesses to overcome the challenges of today's competitive environment. ICE has Chat, Email, Custom application, and Quality Assurance, all integrated, and allows you an easy switch over for different functionalities. ICE has been uniquely designed to offer different solutions built upon a common platform while still being independently operational. ICE ensures greater Customer Engagement","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d0ad292-55b2-45da-ac40-421fbad95546.png","url":"https://www.capterra.co.nz/software/142506/ice-chat","@type":"ListItem"},{"name":"Xenioo","position":24,"description":"Xenioo is a chatbot platform that helps create conversational virtual assistants that capture customer leads and keeps visitors engaged.\nOur powerful visual flow builder enables anyone to create and publish chatbots without needing coding skills.\nChatbots can be easily embedded on websites and published on WhatsApp, Messenger, Telegram, and many more.\nUser's conversation privacy is guaranteed by Xenioo fine-grained operators permissions, flow opt-in, and data persistence configuration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/532a951e-78f8-4388-84b2-43875aeeaaaf.png","url":"https://www.capterra.co.nz/software/175295/xenioo","@type":"ListItem"},{"name":"Watermelon","position":25,"description":"Watermelon helps customer-facing teams automate and scale conversations using AI Agents, without losing control or personal touch.\nAI Agents handle repetitive questions, guide users, and take actions based on trusted sources such as websites, documents, and internal knowledge. When needed, conversations are seamlessly handed over to human agents, including full context and history.\n\nTeams work from a shared inbox where AI and human conversations come together in one place. Built-in analytics provide insight into performance, resolution rates, and conversation outcomes. With native integrations, Watermelon connects easily to existing tools and systems, enabling smooth workflows and data exchange.\n\nWatermelon is designed for teams that want practical AI: fast to set up, transparent in behavior, and flexible enough to fit real customer processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e06d55c0-6882-4918-8e41-aba91cf505a7.png","url":"https://www.capterra.co.nz/software/184195/watermelon","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/directory/30797/live-chat/pricing/free/software?page=3#itemlist","numberOfItems":25}
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