---
description: Discover and compare Free Reputation Management Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Reputation Management Software - Capterra NZ 2026
---

Breadcrumb: [Home](/) > [Free Reputation Management Software](https://www.capterra.co.nz/directory/30750/reputation-management/software)

# Reputation Management Software

Canonical: https://www.capterra.co.nz/directory/30750/reputation-management/software

Page: 1 / 3\
Next: [Next page](https://www.capterra.co.nz/directory/30750/reputation-management/pricing/free/software?page=2)

> Reputation Management software helps organizations keep on top of what is being said about the organization and their products in various blogs, social networks, and media.

-----

## Products

1. [Trustpilot](https://www.capterra.co.nz/software/169618/trustpilot) — 4.5/5 (1202 reviews) — A customer review management tool that brings businesses and consumers together through reviews.
2. [Broadly](https://www.capterra.co.nz/software/161326/broadly-reviews) — 4.8/5 (336 reviews) — Manage and build a strong, lasting online reputation. Broadly helps local businesses engage with customers and send review requests.
3. [Superchat](https://www.capterra.co.nz/software/210968/superchat) — 4.8/5 (282 reviews) — Superchat gives businesses more control over online reviews. Send out review reminders, get notified and keep track of your progress.
4. [XM for Customer Experience](https://www.capterra.co.nz/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
5. [Referrizer](https://www.capterra.co.nz/software/144990/referral-marketing-automation) — 4.8/5 (196 reviews) — Automated system to empower local businesses by generating new customers using referral marketing.
6. [rater8](https://www.capterra.co.nz/software/177794/rater8) — 5.0/5 (181 reviews) — Effortlessly build 5-star patient reviews with rater8, healthcare's top-rated reputation management solution.
7. [Experience.com](https://www.capterra.co.nz/software/178112/socialsurvey) — 4.7/5 (89 reviews) — Experience.con: Enhance CX, EX, \& Reputation with AI-driven XMP for data-driven growth. Elevate your business\!
8. [GiveMe5.ai](https://www.capterra.co.nz/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) — AI agents manage your reviews, Google Business Profiles, and local rankings 24/7. Built for agencies and multi-location brands.
9. [SmartCustomer](https://www.capterra.co.nz/software/184152/sitejabber-business-suite) — 4.4/5 (65 reviews) — The customer reviews platform where millions of buyers and businesses worldwide come together.
10. [pulseM](https://www.capterra.co.nz/software/1017750/pulsem) — 4.6/5 (62 reviews) — pulseM automate review generation and online reputation management for home services businesses.
11. [rankingCoach](https://www.capterra.co.nz/software/151961/rankingcoach) — 3.0/5 (48 reviews) — AI-powered reputation management: monitor reviews, analyze sentiment, respond instantly, and benchmark against competitors.
12. [Cinquo](https://www.capterra.co.nz/software/1033592/localboss) — 4.9/5 (38 reviews) — Manage Google reviews with ease: request, reply with AI, track KPIs, and grow your reputation.
13. [Verified Reviews](https://www.capterra.co.nz/software/177873/verified-reviews) — 4.0/5 (34 reviews) — Our UGC platform for brands to manage, moderate and activate reviews and broadcast the VoC to boost visibility and customer retention.
14. [GoSite](https://www.capterra.co.nz/software/206097/gosite) — 3.5/5 (33 reviews) — Focus on your business, not the paperwork. Do more in fewer clicks and manage your business on the go. Build your reputation, speed up
15. [Objection Co](https://www.capterra.co.nz/software/150558/reputation-management) — 5.0/5 (30 reviews) — What is your organization's solution to dealing with review fraud? Get protection against competitors, bots and untruthful customers.
16. [GMBapi.com](https://www.capterra.co.nz/software/1018381/gmb-reporting-tool) — 4.8/5 (28 reviews) — Best value Local SEO software designed to increase local search visibility for multi-location businesses and (SMB) agencies. Free Trial
17. [Talkwalker](https://www.capterra.co.nz/software/161487/talkwalker) — 4.4/5 (24 reviews) — Talkwalker is the \#1 consumer intelligence company helping you drive loyalty, win new customers, and outplay your competitors.
18. [Rallio](https://www.capterra.co.nz/software/158041/rallio) — 4.7/5 (23 reviews) — Social media SaaS platform for franchises combining cloud-based social media technology, artificial intelligence and employee advocacy.
19. [SeoSamba Marketing Operating System](https://www.capterra.co.nz/software/166104/sambasaas) — 4.5/5 (22 reviews) — Manage your reputation with our state-of-the-art review management system. FREE for small businesses. Private-label for agencies.
20. [Fera](https://www.capterra.co.nz/software/1040166/fera) — 4.9/5 (17 reviews) — Fera is a user-friendly eCommerce review app that lets you import, request, and display customer feedback, including photos and videos.
21. [MDidentity](https://www.capterra.co.nz/software/177180/mdidentity) — 4.9/5 (16 reviews) — Reputation management solurion that helps businesses generate reviews, manage online presence \& track patient satisfaction via surveys.
22. [Debutify Reviews](https://www.capterra.co.nz/software/1040104/debutify-reviews) — 4.8/5 (16 reviews) — Unleash the power of social proof with Debutify Reviews. Effortlessly collect, manage, and showcase customer reviews in one place.
23. [Clootrack](https://www.capterra.co.nz/software/1042420/clootrack) — 5.0/5 (16 reviews) — Clootrack’s AI super-agent powers complete VoC analytics 7.5X faster insights from the broadest data, tailored to your business needs.
24. [Reputation](https://www.capterra.co.nz/software/1051362/reputation) — 5.0/5 (16 reviews) — Reputation management solution that helps hotels manage guest reviews, collect feedback, analyze it, and respond to boost satisfaction.
25. [Simplify360](https://www.capterra.co.nz/software/211771/simplify360) — 4.4/5 (15 reviews) — Digital Customer Experience Platform with embedded AI. Track \& Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease.

-----

Page: 1 / 3\
Next: [Next page](https://www.capterra.co.nz/directory/30750/reputation-management/pricing/free/software?page=2)

## Related Categories

- [Local SEO Tools](https://www.capterra.co.nz/directory/33515/local-seo-tools/software)
- [Social Media Marketing Tools](https://www.capterra.co.nz/directory/30781/social-media-marketing/software)
- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.co.nz/directory/10031/customer-loyalty/software)
- [NPS Software](https://www.capterra.co.nz/directory/32075/nps/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30750/reputation-management/software)
- [All Categories](https://www.capterra.co.nz/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.co.nz/","@type":"WebSite","@id":"https://www.capterra.co.nz/#website","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.co.nz/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Reputation Management Software","description":"Discover and compare Free Reputation Management Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.co.nz/directory/30750/reputation-management/pricing/free/software","about":{"@id":"https://www.capterra.co.nz/directory/30750/reputation-management/pricing/free/software#itemlist"},"breadcrumb":{"@id":"https://www.capterra.co.nz/directory/30750/reputation-management/pricing/free/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.nz/directory/30750/reputation-management/pricing/free/software#webpage","mainEntity":{"@id":"https://www.capterra.co.nz/directory/30750/reputation-management/pricing/free/software#itemlist"},"isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Free Reputation Management Software","position":2,"item":"https://www.capterra.co.nz/directory/30750/reputation-management/software","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/directory/30750/reputation-management/pricing/free/software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Free Reputation Management Software - Capterra NZ 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Trustpilot","position":1,"description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers & businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan & New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars & more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0340ad5c-7a32-415d-beb8-8fc9875e80c7.png","url":"https://www.capterra.co.nz/software/169618/trustpilot","@type":"ListItem"},{"name":"Broadly","position":2,"description":"Manage and build a strong, lasting online reputation that helps you stand out in your area. Broadly helps local businesses attract leads, connect with customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Broadly makes it easy for customers to find you, work with you, and rave about you.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64afba5b-e748-46d4-bd46-c05ee13d988a.png","url":"https://www.capterra.co.nz/software/161326/broadly-reviews","@type":"ListItem"},{"name":"Superchat","position":3,"description":"Superchat gives businesses an easy way to monitor their online reputation. Our software combines the most important review platforms. Receive notifications about new reviews and respond quickly to your customers feedback.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ea6b7f5-5aff-4f37-9f16-8dad13fd09bd.png","url":"https://www.capterra.co.nz/software/210968/superchat","@type":"ListItem"},{"name":"XM for Customer Experience","position":4,"description":"Stop customer issues from becoming lost revenue with the world's most advanced, AI-driven customer experience platform. Qualtrics XM for Customer Experience gives every employee the tools they need to improve every key moment along the customer journey. Empower your organization with real-time feedback, role-based dashboards, predictive insights, automated workflows, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.capterra.co.nz/software/152924/customer-frontlines","@type":"ListItem"},{"name":"Referrizer","position":5,"description":"The World's Most Advanced Marketing Automation Platform to Empower Your Local Business. Get more clients, maximize referrals, and improve your customer retention with our FREE TRIAL account. Partner up with local business owners and discover tons of premium apps and pre-built integrations to boost results even more. Signup for FREE (No credit card required).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a7b007a-2b92-47c5-b098-8ed41b1e749b.png","url":"https://www.capterra.co.nz/software/144990/referral-marketing-automation","@type":"ListItem"},{"name":"rater8","position":6,"description":"Outshine your competition with a perfect online image powered by rater8, healthcare's top-rated reputation management solution. rater8 helps medical practices and hospitals build robust, balanced online reputations across the top healthcare review sites: Google, Healthgrades, Vitals, WebMD, and Facebook. Effortlessly cultivate 5-star patient reviews, gather real-time patient feedback, and drive new patients through the door — all without lifting a finger.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da51fdc0-7346-4e38-8382-18b3b588ee87.png","url":"https://www.capterra.co.nz/software/177794/rater8","@type":"ListItem"},{"name":"Experience.com","position":7,"description":"Experience.com is a leader in Experience Management, offering a cutting-edge Experience Management Platform (XMP) that powers businesses through Customer Experience (CX), Employee Experience (EX), and Reputation Management.\n\nOur AI-driven XMP is meticulously crafted for businesses of all sizes, empowering individuals, locations, regions, and brands within a flexible hierarchy. We excel in three key areas:\n\nCustomer Experience: Experience.com specializes in collecting, analyzing, and leveragage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2f7fd1d9-fe50-42d0-a306-75dcafffc6a9.png","url":"https://www.capterra.co.nz/software/178112/socialsurvey","@type":"ListItem"},{"name":"GiveMe5.ai","position":8,"description":"GiveMe5 is the AI presence platform built for agencies and multi-location brands. \n\nThree AI agents work 24/7 to grow your reviews, optimize your Google Business Profiles, and track local rankings—so you don't have to.\n\nAI Reviews automates review requests via email and SMS, responds instantly with AI-generated replies, and monitors feedback across Google, Facebook, TripAdvisor, Trustpilot, and 10+ platforms.\n\nAI Listings keeps every Google Business Profile accurate, complete, and optimized for search—with bulk updates across all locations in seconds.\n\nAI Rankings tracks your local map pack positions, benchmarks competitors, and surfaces actionable insights to help you claim the #1 spot.\n\nTrusted by 2,000+ locations. Integrates with QuickBooks, Jobber, Zapier, and more. Includes a white-label option for agencies, a built-in AI business assistant, sentiment analysis, and performance dashboards by location.\n\nFree plan available. No credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ea51062-d4b9-4f16-bfd8-d4aa76dbeea1.jpeg","url":"https://www.capterra.co.nz/software/207396/GiveMe5-ai","@type":"ListItem"},{"name":"SmartCustomer","position":9,"description":"SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce.\n\nBeyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance.\n\nSmartCustomer currently supports over 60K brands in building connections based on trust and transparency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b06f1abe-7ea9-45a4-84fd-a366b3978382.png","url":"https://www.capterra.co.nz/software/184152/sitejabber-business-suite","@type":"ListItem"},{"name":"pulseM","position":10,"description":"pulseM helps home services businesses automate review generation and  online reputation management. Address your customers’ issues in real-time with industry-leading field management software that makes it easy to improve your customer experience and deepen loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10a9b83c-d9a0-4290-bc02-818396c6fc43.png","url":"https://www.capterra.co.nz/software/1017750/pulsem","@type":"ListItem"},{"name":"rankingCoach","position":11,"description":"Stay in control of your online reputation with AI-powered review management.\n\nTrack reviews across major platforms with real-time alerts and automatic sourcing from top sites like Google, Yelp, and Trustpilot. Get a complete view of customer feedback in one place.\n\nAI analyzes sentiment and keywords to highlight trends and risks, and helps you respond instantly with natural, professional replies. Send bulk review requests to generate more feedback and showcase your best reviews with a custom widget.\n\nBenchmark your performance against competitors and understand where you stand in your market.\n\nWith built-in automation and centralized control, rankingCoach makes it easy to manage, improve, and grow your reputation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0dd3927c-9d5d-49b9-811f-f4cdcb41b060.png","url":"https://www.capterra.co.nz/software/151961/rankingcoach","@type":"ListItem"},{"name":"Cinquo","position":12,"description":"Localboss makes Google reviews simple and actionable. Designed for small and medium-sized businesses, including chains of up to 100 locations, it helps owners and managers take full control of their reputation. With Localboss, you can request reviews from real customers in seconds, respond with templates or AI-powered suggestions that keep your unique tone, and track the 4 key KPIs that matter most: real rating, review volume, unanswered reviews, and performance trends. \n\nYou’ll even see exactly how many reviews you need to reach your next star rating.\n\nDelegated users can log in with any email or phone number, so business owners can safely share access with managers or staff without changing their Google Business Profile. Localboss is also available as a desktop web app, giving franchises and multi-location businesses centralized visibility while empowering each location to manage its own reviews.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2263bcc-ce78-43f9-b1f0-a3377045c29b.png","url":"https://www.capterra.co.nz/software/1033592/localboss","@type":"ListItem"},{"name":"Verified Reviews","position":13,"description":"Skeepers UGC solution for brand authenticity with trusted, verified consumer reviews. Our systematic approach to detecting and mitigating fake reviews improves transparency and builds trust with consumers. In addition to reputation management, we utilize verified reviews to boost product visibility, optimize SEO, increase web traffic, and cultivate customer loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc0ab081-5c17-4d3a-878a-33cd0a053bc9.jpeg","url":"https://www.capterra.co.nz/software/177873/verified-reviews","@type":"ListItem"},{"name":"GoSite","position":14,"description":"GoSite creates simplified technology for small businesses that drive Americas economy. Our software empowers them to have everything they need in one place to connect with their customers in the digital era. Our cloud-based suite of mobile and web tools transforms the way our customers run their business, on the go and everywhere.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80ef98d4-436f-48b4-acf8-dfe8a6da106f.png","url":"https://www.capterra.co.nz/software/206097/gosite","@type":"ListItem"},{"name":"Objection Co","position":15,"description":"Whats stopping your competitors from writing bad reviews about your business, taking your clients and ruining your online reputation?\n\nAt least 40% of internet traffic is non-human and the number is rising. Bots are programmed to write random reviews to develop account maturity before sold to an astroturfer.\n\nSome customers use online reviews in order to get something for free, or heavily discounted. The trend is only getting worse.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5e128a85-1adb-4d7c-ba21-dd1d531bb097.png","url":"https://www.capterra.co.nz/software/150558/reputation-management","@type":"ListItem"},{"name":"GMBapi.com","position":16,"description":"GMBapi.com is the value option for software to enhance your local visibility for large multi location businesses, agencies (SEO and SEA) and freelancers. Our customers love us and consistently mention the low investment versus value that is being driven by our tooling. \n\nManage your local brand, and post content, services and photos in bulk, and get an easy overview of all your Local Search priorities. Monitoring performance has never been so simple. Our local SEO focused software makes maximising local visibility a straightforward task. \n\nEnhance your brands' reputation with handy reports for organisations that do both central and local reputation management, through features such as Ai powered review replies, competitive review reports (with targets to rank top1, 3 and 5) and insights into your deleted reviews. \n\nKeen on value? Want to excel on Google? Keen on solid service by real experts? Then we are the Local Search partner for you. Free two week testing & unbeatable pricing!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/024914aa-1c1f-45de-889a-1697de72135c.png","url":"https://www.capterra.co.nz/software/1018381/gmb-reporting-tool","@type":"ListItem"},{"name":"Talkwalker","position":17,"description":"Talkwalker helps you navigate the dynamic world of social and consumer data.\n\nDrive loyalty, win new customers, and outplay your competitors with our leading social listening, media monitoring, and social benchmarking technology. \n\nTo discover more about Talkwalker, please visit www.talkwalker.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af959b2a-1550-473b-a273-73d6cf33f543.png","url":"https://www.capterra.co.nz/software/161487/talkwalker","@type":"ListItem"},{"name":"Rallio","position":18,"description":"Rallio is a powerful SaaS platform combining cloud-based social media technology, artificial intelligence and employee advocacy. As the supplier of choice for franchise organizations and small businesses, Rallio enables multi-location brands and SMB operators to optimize their social media engagement, while managing their entire social media presence, online reputation, and online directory listings in one dashboard for all locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d63d3d37-7dea-46a5-97cd-840843cb184c.png","url":"https://www.capterra.co.nz/software/158041/rallio","@type":"ListItem"},{"name":"SeoSamba Marketing Operating System","position":19,"description":"Monitor, and respond to both Facebook and Google reviews for any number of business pages & listings. Generate automated & hand-picked list of curated reviews, mitigate reputation risks with built-in recourse system, while sharing your best reviews through  the social media calendar or via our integrated email system.\n\nSEO execution technology, social marketing, call tracking, centralized blogging & email newsletter with review management: IDEAL FOR MULTI-LOCATION & FRANCHISE BUSINESSES","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a61ca0d8-2be1-4305-826a-704c323ccaa7.png","url":"https://www.capterra.co.nz/software/166104/sambasaas","@type":"ListItem"},{"name":"Fera","position":20,"description":"Fera is the perfect tool for turning customer feedback into powerful social proof! \n\nWhether you're on Shopify or Wix, Fera helps you easily collect, display, and grow authentic reviews, to build trust and boost sales.\n\nWhat’s more, you can import reviews from platforms like Google, Facebook, and Etsy — showing all your best feedback in one place. \n\nWith an automated review request system, collecting reviews is effortless, helping you grow your store’s credibility on autopilot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb24ac1e-3294-4cc1-b638-1095cab9e918.png","url":"https://www.capterra.co.nz/software/1040166/fera","@type":"ListItem"},{"name":"MDidentity","position":21,"description":"MDidentity is a medical reputation management and review generation solution that helps healthcare providers manage online presence and patient feedback. The system automates review requests through email and SMS messaging, generating patient reviews on platforms such as Google and Facebook. Providers can respond to reviews directly through a customizable dashboard and track important metrics including review-to-request conversion rates.\n\nMDidentity integrates with practice management systems and features HIPAA-compliant surveys using a three-question format designed to increase response rates and measure satisfaction. The analytics tools provide insights into patient sentiment and identify potential areas for improvement. The tool can be fully automated to minimize practice involvement and includes the ability to syndicate Google profiles across multiple search engines. MDidentity streamlines the entire reputation management process for healthcare providers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3cfbc201-939d-4285-a2d0-62e565190e4f.png","url":"https://www.capterra.co.nz/software/177180/mdidentity","@type":"ListItem"},{"name":"Debutify Reviews","position":22,"description":"Harness the power of Debutify Reviews. This easy-to-use platform enables you to collect, manage, and import reviews effortlessly. Display photo and video reviews using customizable widgets that match your brand. Build trust and credibility with Debutify Reviews, guiding customers towards informed purchases while protecting your brand reputation.\n\nNote: Obtain explicit consent prior to collecting and utilizing reviews, honoring privacy laws, original sources, and customer rights always.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b747ec62-a04e-41b1-af1f-8fc1697a1b2c.png","url":"https://www.capterra.co.nz/software/1040104/debutify-reviews","@type":"ListItem"},{"name":"Clootrack","position":23,"description":"Clootrack is an AI super-agent for complete VoC analytics. Overcome declining survey response rates by tapping into the broadest data set. Gain deeper insights 7.5X faster, using AI that's tailored to your business and research methods. \n\nClootrack delivers qualitative and quantitative insights from 100% of customer interactions, including calls, reviews, surveys, and chat. Its unsupervised, patented AI achieves 96.5% theme detection accuracy and 98% sentiment accuracy, ensuring insights are both unbiased and precise. \n\nWith 1,000+ enterprise data connectors and online listening capabilities, it captures a full view of customer experience. Use Clootrack to reduce churn, accelerate product innovation, decrease returns, and identify growth opportunities in real time with a proven ROI of up to 38X.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/338513d5-f570-42e1-992e-3bc4b4a17426.jpeg","url":"https://www.capterra.co.nz/software/1042420/clootrack","@type":"ListItem"},{"name":"Reputation","position":24,"description":"Nivula Reputation is a comprehensive solution for managing a hotel's online reputation by organizing and analyzing online reviews. It collects and processes customer opinions from all available sources (internal and external), providing valuable insights into guest experiences. \n\nIt facilitates the review process by allowing guests to easily leave feedback during the stay and post-stay. Additionally, the Quickfix feature transforms customer feedback into actionable tasks, ensuring that guest issues are resolved efficiently, leading to improved reviews.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c9e28b3-81e9-4c92-afd1-dd7fc44bdf4c.jpeg","url":"https://www.capterra.co.nz/software/1051362/reputation","@type":"ListItem"},{"name":"Simplify360","position":25,"description":"We are a digital customer experience platform. \nManage Email, Chat, In-App chat, Social Media Messages; Get Robust social listening, analytics and actionable insights. \nWe also support new eco-systems such as reviews - mobile, locations, instant messengers - WhatsApp, Line, Viber, WeChat. \nOur USP is that the CX is native first, allowing brands unparalleled efficiency in managing their omnichannel needs. \nWe also provide embedded AI and chatbot solutions. \nWe are among the lowest cost to own!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6844be8-ed70-4fb1-b9f9-5208565c6939.png","url":"https://www.capterra.co.nz/software/211771/simplify360","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/directory/30750/reputation-management/pricing/free/software#itemlist","numberOfItems":25}
</script>