Mobile Reach is an award-winning mobility software platform that automates and improve service delivery for IT and field service organizations. Our mobility platform and mobile apps let field technicians be more productive and serve customers better. Ii also helps IT and field service directors and IT asset managers ensure optimal productivity, improve operational processes and drive revenue.

Helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement.

decidalo takes over most of your time-consuming internal tasks, allowing you to use your time more profitably. With decidalo you increase your sales opportunities through shorter response times, bid-specific CVs, and relevant project references. By linking skills, project requirements, employee capacities, and accounting data, decidalo shows you how to utilize existing skills as profitably as possible.

Software for IT service providers to run vCIO programs and quarterly business reviews-QBR.

Service Support is a ticket management solution for all service centers (DSI, General Services, Human Resources, etc.) With Service Support, you offer your employees an interactive portal on which they can submit requests, report incidents, communicate with your support teams. This service can also be offered to your service providers, customers, suppliers, partners ...

Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making.

Our goal is to provide Innovative 3rd Platform Solutions including Mobile computing, Cloud computing, and IT outsourcing to our customers and exceed their expectations by constantly innovating and evolving as a Next gen solutions provider.

Technical service management solution that makes it possible for service centers to monitor maintenance operations and manage calls.

The SysInfo OST to PST Converter is robust software that can easily and accurately exports offline OST files to MS Outlook PST format. The OST to PST Conversion tool allows the users to export them as our software supports the damaged or corrupted OST files and converts them into desired file formats like PST, DBX, EML, MBOX, Archive, and MSG file formats easily. This software converts all the emails, contacts, calendar events, journal, etc. with their attachments.

Smart Link An intelligent self-service solution aimed at helping employees resolve IT issues.

T-HelpDesk is a powerful yet user-friendly ticketing system software. T-HelpDesk maximizes the management efficiency of the offered services thanks to its intuitive interfaces and to features of ServiceDesk, HelpDesk, IT Ticketing and Asset Management softwares in a single environment. T-HelpDesk supports multi-channel services for customers or internal staff, departmental services (IT, Production, Design, ..), SLA, API, SSO, multi-role, and much more. Can be integrated with T-Kanban and T-PPM.

CloudRadial's white-labeled client portal that helps MSPs and CSPs create better client experiences and more revenue through automating ticketing, reporting, and account management functions.

Next-gen IT Self-Service portal will transform your IT Service Desk in minutes! Knock out high frequency tickets in seconds, 100% error free and have costly IT staff work on high-value strategy based projects instead of daily firefighting. A real solution for businesses to reduce spend and drastically improve operational efficiencies. Built with Security at it's core, easily set up role-based, audit compliant approval based workflows that meet your unique requirements.

Regardless of whether you are looking for a pure trouble ticketing, an ITSM software or even a full-service management solution, its modular design allows HEINZELMANN to adapt individually to your company's service processes. > ITIL and ISIS12 compliant > Enterprise-wide deployment > Web-based self-service portal > Workflow management > Scrum module > Support for IT and non-IT assets > Email interface > High integration capability > On Premise or SaaS and much more.

For businesses that require continual access to a team of industry veterans but cant justify the cost of a full-size team, Team 360 is the solution. Services including UI design, software development, application testing, and more. We take the time to fully understand your business and provide ongoing access to the full 360-degree scope of our service offerings. This allows you to build your IT team using our resources, with our team effectively becoming an affordable extension of your team.

Your Trusted Partner, offering Experienced and Focused Staff, Relevant and Timely Technology, and Cloud Hosting Services. We specialize in managing the applications which empower businesses and medical offices to succeed. Our mission is to utilize the capabilities of todays leading technologies to empower business practices and enhance employee workflow. These services are transforming how businesses leverage technology in todays complex and changing environment.

Transformer COBOL is an Integrated Reengineering and Migration Environment (IRME) designed for the refactoring and migration of legacy applications. It is based on a model-driven approach which allows transformation and migration of code models, whose contents feed their own code generators

EKIALIS offers a modular solution allowing you to bring visibility to your organization. It includes two solutions: - EKIALIS Explore : mapping of assets (buildings, racks, servers, applications, data flows, contracts, suppliers, ...) and risk management. - EKIALIS Pilot : management and monitoring of activities (project portfolio, recurring task management, resources and capacity management, budget monitoring, ...) Both available separately or as a bundle (SaaS or OnPremise)

MISO3 helps organizations optimize the long tail of IT service costs by: - effectively tracking recurring service commitments - providing forward-facing alerts on upcoming actions / renewal decisions - simplifying the process of identifying and acting on cost-savings opportunities Recurring IT services ( e.g. data, telecom, SAAS, security certificates, equipment support) are rarely managed proactively. Do not pay for services you do not use and pay today's rates for today services

fySales is a fully featured customer and sales management solution, with integrated POS, accounting, appointments, inventory, and more. fySales centralizes the functionality and data for a wide range of common small business needs in one intuitive package. fySales specializes in clients who need to keep their customers on file and retain their sale history. This helps clients get to know their customers better, so you can better serve their needs.

The Invarosoft ITSM CX Platform helps your IT Team or MSP modernize the end user experience of IT Support using; Desktop & Mobile Apps, Bots, Automation, Client Portal, vCIO, CSAT, Service Catalog, Forms, Approvals and Ticket Diagnostics. The platform also supercharges your ITSM Tool or PSA with back-end support tools powered by ITControlPanel including; Live Chat, Secure Caller Verification, Secure 2FA Messaging, Push Messaging and Fast Ticket Logging.

Database administrators need simple and quick ways to manage their SQL Server environment. SQL Admin Toolset provides 24 essential desktop tools for SQL Server to save time by simplifying routine administrative and troubleshooting tasks.

With Astro, you can organize assistance with your customer, plan the time of your technicians and report the expenses incurred.

It is an IT service management solution that helps businesses manage contracts, tickets, devices, licenses, resources, and more.

The IT-Pedia IT Product Data Library enhances the value & effectiveness of CMDBs, IT Service Management, IT Asset & License Management, Cybersecurity & other systems. Its enrichment "market" data about millions of hardware & software products helps streamline & automate the process of creating, populating & updating these systems. IT-Pedia eliminates the manual effort required to find this data, & its normalized product attributes get all of your IT management systems talking the same language.

HappyFox Assist AI is an AI-powered self-service and Conversational Ticketing solution for Slack. By encouraging a self-service culture in your organization with Assist AI, you can reduce ticket volume, increase agent productivity, and improve employee engagement. Assist AI learns from your internal knowledge base and can respond to messages on Slack automatically with solutions. Users can give feedback on the quality of Assist AIs answers, allowing the AI-model to learn continuously..

GAT SERVICE is a technical assistance management software, suitable for any type of company. The solution makes it possible to manage contracts, app maintenance, appointment books, and customer service. It also enables users to monitor quotes, customer orders, and order generation for suppliers. The application can be used to invoice the various interventions performed and save everything to a cloud platform.