---
description: Page 7 - Compare the best Customer Experience Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
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title: Page 7 - Customer Experience Software - Prices & Reviews - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software) > [Page 7](https://www.capterra.co.nz/directory/30671/customer-experience/software?page=7)

# Customer Experience Software

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> Customer Experience software (also known as CXM or CEM) helps to collect, organize and track customer feedback, both positive and negative.

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## Products

1. [CallPage](https://www.capterra.co.nz/software/153696/callpage) — 4.5/5 (44 reviews) — Connect with key customers in 28 seconds with call and meeting automation. Offer seamless contact and increase customer satisfaction.
2. [Locobuzz](https://www.capterra.co.nz/software/183967/locobuzz) — 4.3/5 (44 reviews) — The Unified Customer Experience Management Platform
3. [Endear](https://www.capterra.co.nz/software/187844/endear-outbound-retailing) — 4.5/5 (44 reviews) — Endear is the retail CRM for modern brands that want to build more meaningful customer relationships that drive real results.
4. [Scorebuddy](https://www.capterra.co.nz/software/124360/scorebuddy) — 4.5/5 (43 reviews) — Contact center Quality Management platform to find, fix and measure performance demonstrated by agents handling customer interactions.
5. [Collect.chat](https://www.capterra.co.nz/software/168676/collect-chat) — 4.6/5 (43 reviews) — Platform to create interactive chatbots that automatically collect data, leads, and feedback from website visitors.
6. [Heap](https://www.capterra.co.nz/software/147216/heap) — 4.5/5 (42 reviews) — Heap is the only solution that shows you every action by every user on your product or site, then gives insight on what to fix and how.
7. [Screeb](https://www.capterra.co.nz/software/1021951/screeb) — 4.5/5 (42 reviews) — We help companies to understand, ask, engage and guide their users, all in one place.
8. [Conversational Cloud](https://www.capterra.co.nz/software/133021/conversational-cloud) — 4.3/5 (41 reviews) — See why over 18,000+ of the world's largest and move innovative brands prefer LivePerson to level up their customer experience.
9. [GatherUp](https://www.capterra.co.nz/software/1021453/gatherup) — 4.6/5 (41 reviews) — GatherUp helps digital agencies collect, analyze, and showcase reviews to improve client reputation, retention, and business growth
10. [Key Survey](https://www.capterra.co.nz/software/40388/enterprise-survey-software) — 4.6/5 (40 reviews) — Key Survey is a configurable, powerful survey platform to collect, manage, and analyze feedback and data to inform strategy.
11. [Kapture CX](https://www.capterra.co.nz/software/144560/Kapture) — 4.2/5 (40 reviews) — Kapture CX is Gen-AI powered customer experience management solution, built for enterprises.
12. [SendX](https://www.capterra.co.nz/software/158112/sendx) — 4.6/5 (39 reviews) — SendX is an AI-powered email marketing platform built to maximize deliverability for high-volume senders.
13. [Perkville](https://www.capterra.co.nz/software/121217/perkville) — 4.7/5 (37 reviews) — Customer loyalty tool that helps businesses create and manage loyalty programs, referral programs, social media campaigns, and more.
14. [Quiq](https://www.capterra.co.nz/software/166780/quiq-messaging) — 4.5/5 (37 reviews) — Quiq is the agentic AI platform that helps enterprises resolve customer needs with confidence, at scale.
15. [Uberall](https://www.capterra.co.nz/software/171738/uberall) — 4.6/5 (37 reviews) — Best Customer Experience Management Solution in 2023 MarTech Breakthrough Awards.We make sure you deliver memorable customer experience
16. [InputKit](https://www.capterra.co.nz/software/174672/inputkit) — 4.9/5 (37 reviews) — Optimize your customer experience with authentic feedback, customer satisfaction surveys and concrete performance indicators.
17. [SmartKarrot](https://www.capterra.co.nz/software/189459/smartkarrot) — 4.4/5 (37 reviews) — Intelligent Growth platform for Customer Success and Account Management teams, focussed on Expansion.
18. [ThriveDesk](https://www.capterra.co.nz/software/1020527/thrivedesk) — 4.7/5 (37 reviews) — Connect with customers and resolve their issues through ticket and feedback management.
19. [Feedbackly](https://www.capterra.co.nz/software/142140/feedbackly) — 4.2/5 (36 reviews) — All-in-one feedback suite with omnichannel distribution, visual customization and survey creation through the customer journey.
20. [Process360 Live](https://www.capterra.co.nz/software/178607/igrafx) — 4.7/5 (36 reviews) — The iGrafx Process360 Live enhances CX with journey mapping and optimized processes, ensuring seamless, high-quality interactions.
21. [Desku](https://www.capterra.co.nz/software/1037380/desku) — 4.7/5 (36 reviews) — Desku is AI Customer Service Software With LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.
22. [ReviewInc](https://www.capterra.co.nz/software/141023/reviewinc) — 4.8/5 (35 reviews) — ReviewInc's online reputation management and customer experience software drives new online reviews and ratings.
23. [SmileBack](https://www.capterra.co.nz/software/178951/smileback) — 4.9/5 (35 reviews) — SmileBack is the only customer feedback system specifically designed for MSPs and focused exclusively on customer satisfaction.
24. [Gupshup](https://www.capterra.co.nz/software/1016241/gupshup) — 4.3/5 (35 reviews) — Gupshup.io is the leading conversational engagement platform for automating marketing, commerce, and support.
25. [Verified Reviews](https://www.capterra.co.nz/software/177873/verified-reviews) — 4.0/5 (34 reviews) — Our UGC platform for brands to manage, moderate and activate reviews and broadcast the VoC to boost visibility and customer retention.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)
- [NPS Software](https://www.capterra.co.nz/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30671/customer-experience/software)
- [All Categories](https://www.capterra.co.nz/directory)

-----

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