---
description: Page 6 - Compare the best Customer Experience Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 6 - Customer Experience Software - Prices & Reviews - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software) > [Page 6](https://www.capterra.co.nz/directory/30671/customer-experience/software?page=6)

# Customer Experience Software

Canonical: https://www.capterra.co.nz/directory/30671/customer-experience/software

Page: 6 / 31\
Prev: [Previous page](https://www.capterra.co.nz/directory/30671/customer-experience/software?page=5)\
Next: [Next page](https://www.capterra.co.nz/directory/30671/customer-experience/software?page=7)

> Customer Experience software (also known as CXM or CEM) helps to collect, organize and track customer feedback, both positive and negative.

-----

## Products

1. [WalkMe](https://www.capterra.co.nz/software/131194/walkme) — 4.4/5 (63 reviews) — WalkMe simplifies software adoption with AI-powered guidance and automation, maximizing efficiency and ROI.
2. [Waitwhile](https://www.capterra.co.nz/software/152494/waitwhile) — 4.7/5 (63 reviews) — Know the services and staff members guests prefer, the text conversations you had and more. Easily open up new marketing opportunities.
3. [Snap Survey Software](https://www.capterra.co.nz/software/19620/snap-survey-software) — 4.3/5 (62 reviews) — Collaborative experience measurement platform for survey design, data collection, feedback management, advanced analysis \& reporting.
4. [SurveyLab](https://www.capterra.co.nz/software/80891/mysurveylab-com) — 4.9/5 (62 reviews) — Professional online survey software. Surveys, questionnaires, forms, and tests for Customer Experience, Market Research, HR, and more\!
5. [pulseM](https://www.capterra.co.nz/software/1017750/pulsem) — 4.6/5 (62 reviews) — pulseM is a review management platform that boosts your online presence \& generates leads with automated customer feedback \& engagement
6. [Nuvi](https://www.capterra.co.nz/software/136276/nuvi) — 4.3/5 (59 reviews) — Nuvi provides management tools to Listen, Plan, Publish, Engage, Analyze, Locate, Review, and Capture to create better cx.
7. [Jahia](https://www.capterra.co.nz/software/196073/jahia) — 4.6/5 (59 reviews) — Jahia is the best rated CMS with content personalization built at its core. It is commonly used to build powerful websites and portals.
8. [Signpost](https://www.capterra.co.nz/software/157887/mia) — 4.1/5 (57 reviews) — The automated marketing platform that will get you new customers, 5-star reviews and loyalty. Guaranteed.
9. [Delighted](https://www.capterra.co.nz/software/157973/delighted) — 4.8/5 (57 reviews) — Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights.
10. [Listen360](https://www.capterra.co.nz/software/151950/listen360) — 4.8/5 (56 reviews) — Turn customer feedback into growth with AI insights, real-time analytics, and automated reviews that boost loyalty and retention.
11. [Froged](https://www.capterra.co.nz/software/196490/froged) — 4.5/5 (56 reviews) — Improve your Customer Experience and nurture your clients throughout their entire lifecycle on a single and affordable platform.
12. [Partoo](https://www.capterra.co.nz/software/1019745/partoo) — 4.5/5 (56 reviews) — Partoo gets companies closer to their customers. Our tools promote an optimal customer experience for all sectors and at any scale.
13. [Userlytics](https://www.capterra.co.nz/software/181202/userlytics) — 4.7/5 (55 reviews) — Quickly gather feedback \& insights from your target customer(s) on any digital asset (yours or competitor) on tablet, mobile, desktop\!
14. [Glassbox](https://www.capterra.co.nz/software/157868/glassbox) — 4.9/5 (54 reviews) — Record, replay \& analyse web \& mobile app sessions to understand what customers/visitors do your digital channels and why.
15. [GetFeedback](https://www.capterra.co.nz/software/133180/getfeedback) — 4.6/5 (53 reviews) — GetFeedback is the \#1-rated feedback solution for Salesforce. Seamlessly connect all of your CX surveys for actionable insight.
16. [OneHash CRM](https://www.capterra.co.nz/software/206491/onehash) — 4.6/5 (53 reviews) — A Economical \& Fully- Featured platform with CRM, ERP, HCM, Project Management and Accounting solution with built-in integrations.
17. [Spark Chart](https://www.capterra.co.nz/software/185442/spark-chart) — 4.8/5 (52 reviews) — Australian cloud based survey software with 24 x 7 expert advice \& support. Custom brand surveys with powerful reports \& analytics.
18. [Great Recruiters](https://www.capterra.co.nz/software/186946/great-recruiters) — 4.9/5 (51 reviews) — Reputation management solution built for staffing agencies to capture candidate feedback in real time and improve recruiting process.
19. [LimeSurvey](https://www.capterra.co.nz/software/145614/limesurvey) — 4.4/5 (50 reviews) — The world's \#1 open-source survey tool.
20. [3CLogic](https://www.capterra.co.nz/software/121250/cloud-call-center) — 4.3/5 (49 reviews) — Leading Voice AI and Cloud Contact Center solution designed to help enterprises improve CX for customers and employees.
21. [Questback](https://www.capterra.co.nz/software/1037172/questback) — 4.7/5 (49 reviews) — Questback is a Customer Experience Management platform.
22. [Usersnap](https://www.capterra.co.nz/software/135579/usersnap) — 4.8/5 (48 reviews) — Usersnap is a user feedback platform designed for product teams to gather improvement insights and accelerate user testing.
23. [Sharpen](https://www.capterra.co.nz/software/145658/sharpen) — 4.4/5 (48 reviews) — Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
24. [Userlane](https://www.capterra.co.nz/software/157465/userlane) — 4.5/5 (47 reviews) — Userlane helps you automate onboarding and customer support by delivering an exceptional product experience at every touchpoint.
25. [Dashly](https://www.capterra.co.nz/software/175471/dashly) — 4.7/5 (47 reviews) — Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the fun

-----

Page: 6 / 31\
Prev: [Previous page](https://www.capterra.co.nz/directory/30671/customer-experience/software?page=5)\
Next: [Next page](https://www.capterra.co.nz/directory/30671/customer-experience/software?page=7)

## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)
- [NPS Software](https://www.capterra.co.nz/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30671/customer-experience/software)
- [All Categories](https://www.capterra.co.nz/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.co.nz/","@type":"WebSite","@id":"https://www.capterra.co.nz/#website","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.co.nz/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Experience Software","description":"Page 6 - Compare the best Customer Experience Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.","url":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=6","about":{"@id":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=6#itemlist"},"breadcrumb":{"@id":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=6#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=6#webpage","mainEntity":{"@id":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=6#itemlist"},"isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"https://www.capterra.co.nz/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Page 6","position":3,"item":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=6","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=6#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Page 6 - Customer Experience Software - Prices &amp; Reviews - Capterra New Zealand 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"WalkMe","position":1,"description":"WalkMe is the leading Digital Adoption Platform (DAP), helping organizations maximize software adoption, boost productivity, and streamline user experiences. Powered by AI and patented DeepUI™ technology, WalkMe provides real-time, in-app guidance, automation, and analytics to eliminate friction in digital workflows.  \n\nTrusted by global enterprises like IBM and Cisco, WalkMe accelerates software adoption by 60%, reduces onboarding time by 35%, and cuts business errors by 41%. Whether for Salesforce, Workday, or custom platforms, WalkMe ensures seamless technology adoption, improving efficiency and ROI.  \n\nTransform how your workforce engages with technology—boost compliance, enhance data accuracy, and drive digital transformation with WalkMe.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cabe1a51-9a3b-43c4-9e09-9d2f630d8e1e.png","url":"https://www.capterra.co.nz/software/131194/walkme","@type":"ListItem"},{"name":"Waitwhile","position":2,"description":"Whether you want to keep customers updated about offers and promotions or just want to provide great service by remembering preferences and past purchases, Waitwhile securely stores the customer data you choose for easy reference.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0913cea1-f963-434c-8ffb-056308e8a31d.png","url":"https://www.capterra.co.nz/software/152494/waitwhile","@type":"ListItem"},{"name":"Snap Survey Software","position":3,"description":"Create engaging customer experiences. Snap Surveys offers a collaborative experience measurement platform of desktop and online survey software for survey design, data collection, feedback management, and analysis & reporting. \nDesign your customer surveys in any mode of research - online, mobile, offline, and scannable paper surveys - in any language. \nThe platform is used across all industries: healthcare, education, market research, human resources, travel, finance, government & more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2574263e-d92a-40bd-adca-cee596bfeabe.png","url":"https://www.capterra.co.nz/software/19620/snap-survey-software","@type":"ListItem"},{"name":"SurveyLab","position":4,"description":"SurveyLab is a professional online survey tool that supports survey creation, automates response collection and report generation.\n\nSystem is a web application and no additional software except a web browser is needed to use it. Some of the service features include : advanced logic & randomization, any language support & multi-language surveys, teamwork & survey results sharing, enhanced security (SSL/HTTPS), survey results export (Excel, SPSS, PowerPoint), branding & white label surveys, API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d935befe-4185-461c-b8f1-e83788406a57.png","url":"https://www.capterra.co.nz/software/80891/mysurveylab-com","@type":"ListItem"},{"name":"pulseM","position":5,"description":"pulseM is the go-to solution for home service companies looking to automate review generation and boost their online reputation. Our powerful platform lets you effortlessly generate positive reviews, establish credibility, and stand out from your competition online.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10a9b83c-d9a0-4290-bc02-818396c6fc43.png","url":"https://www.capterra.co.nz/software/1017750/pulsem","@type":"ListItem"},{"name":"Nuvi","position":6,"description":"Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage, analyze, locate, review, and capture your way to better customer experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a1483e0-a668-44fd-b7e6-1f38b78c1715.png","url":"https://www.capterra.co.nz/software/136276/nuvi","@type":"ListItem"},{"name":"Jahia","position":7,"description":"Jahia is the highest rated CMS for building websites and portals. It is commonly used to  power single or multiple websites while optimizing the visitor experiences for higher conversion rates with built-in personalization, AB testing and analytics.\n\nJahia's strengh is also to build web portals by integrating with your business applications and authentication providers and to deliver rich authenticated user journeys by leveraging granular permissions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9f027e2-ed3d-4304-a630-3deef9e4be6b.png","url":"https://www.capterra.co.nz/software/196073/jahia","@type":"ListItem"},{"name":"Signpost","position":8,"description":"Signpost is the complete and automated solution to collect customer feedback, get more and better reviews, win new customers, get referrals and increase repeat business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e8d1a3c-09d6-4660-9229-382e632cd9b9.png","url":"https://www.capterra.co.nz/software/157887/mia","@type":"ListItem"},{"name":"Delighted","position":9,"description":"Delighted is a turnkey customer experience platform that helps thousands of brands like Affirm, Peloton, Doordash, Instacart, and Allbirds drive business growth with actionable feedback. \n\nCustomize and send NPS and customer satisfaction surveys in minutes, and automate the process with 30+ one-click integrations with the tools you already use. Set it all up yourself - no design or dev resources necessary.\n\nSign up now and start sending surveys today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5ec7acc3-8287-4db3-a093-dfec534158c2.png","url":"https://www.capterra.co.nz/software/157973/delighted","@type":"ListItem"},{"name":"Listen360","position":10,"description":"Listen360 is an all-in-one customer experience and marketing platform designed to turn customer feedback into measurable business growth. It automates feedback collection across key touchpoints, delivering real-time insights through intuitive dashboards and AI-driven analytics. Businesses can track sentiment, monitor Net Promoter Score (NPS), and act quickly on issues with instant alerts. \n\nListen360 also strengthens brand reputation by converting satisfied customers into online reviews while routing negative feedback for private resolution. With advanced segmentation, seamless integrations, and multi-location support, organizations can personalize engagement, improve satisfaction, and reduce churn. By transforming customer voices into clear actions, Listen360 helps brands build loyalty, increase retention, and drive scalable growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/746bf1c1-1074-4bef-b0f3-7f88855f14de.png","url":"https://www.capterra.co.nz/software/151950/listen360","@type":"ListItem"},{"name":"Froged","position":11,"description":"Limitless behavioral segmentation to create a truly personalized customer experience.\n\nOur tool has been designed to nurture your customers throughout their entire lifecycle. \n\nWith FROGED you will be able to increase engagement, retention, and reduce churn. Improve your customer's experience with customized email campaigns, NPS integration, product flows, dynamic chat, fully integrated knowledge base and customizable widget.\n\nOver 2K software integrations\n\nStart your 7-day FREE trial today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.capterra.co.nz/software/196490/froged","@type":"ListItem"},{"name":"Partoo","position":12,"description":"Partoo gets companies closer to their customers.\nIts tools promote an optimal customer experience for all types of sectors and at any scale.\nPartoo gets companies closer to their customers.\nOur tools promote an optimal customer experience for all sectors and at any scale.\nThe platform guides you through all the stages of a strong online presence. It addresses the need to get found, to get chosen and to get new clients","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/65d7516b-f746-4140-9bf9-ed3248aec42c.jpeg","url":"https://www.capterra.co.nz/software/1019745/partoo","@type":"ListItem"},{"name":"Userlytics","position":13,"description":"Quickly run customer experience studies and gather in depth feedback from your target persona(s) on any digital asset (sites, apps, prototypes, competitor assets, ads, or more) and any device! From unlimited users/admins to unlimited studies and participants per study with flexible pricing models, Userlytics is the only customer experience testing platform that truly scales with your needs! Create a free test in minutes today with the code ONEFREE and have the results in mere hours.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/15d8f93b-17cd-4846-a229-3e1a4b5f52f5.png","url":"https://www.capterra.co.nz/software/181202/userlytics","@type":"ListItem"},{"name":"Glassbox","position":14,"description":"Record, replay & analyse web & mobile app sessions to understand what customers/visitors do your digital channels and why.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6725a6a1-24c7-4b1e-b633-c663a68e373a.png","url":"https://www.capterra.co.nz/software/157868/glassbox","@type":"ListItem"},{"name":"GetFeedback","position":15,"description":"With GetFeedback for Salesforce, you can automatically collect customer feedback at critical touchpoints in the customer journey. Pull more context into your surveys then push feedback into Salesforce so you can measure valuable customer metrics like NPS, CSAT, or CES and take intelligent action to improve your customer experience. GetFeedback customers see a 240% increase in response rates and 7x faster implementation than other CX survey platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc968c99-21e4-4ff3-b402-08433c48ab3c.png","url":"https://www.capterra.co.nz/software/133180/getfeedback","@type":"ListItem"},{"name":"OneHash CRM","position":16,"description":"OneHash is the world’s most affordable all in one software. Supercharge your sales with the CRM and ERP tool. Get Sales pipeline view, calling, WhatsApp, SMS, lead management, email automation and much more, all under one tool, and also offer on- premise version for enterprise customers\n\nFunctions:\n1. Customer Relationship Manager\n2. Human Resource & Payroll\n3. Agile Manufacturing\n4. Sales & Purchase\n5. Asset Management\n6. Help desk\n7. Project Management\n8. Smart Accounting Software","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f95c94e2-e253-4372-8f62-ce9d81b38049.png","url":"https://www.capterra.co.nz/software/206491/onehash","@type":"ListItem"},{"name":"Spark Chart","position":17,"description":"Australian cloud based survey software solution with 24 x 7 expert support & advice. Custom brand surveys & powerful analytics for organisations, businesses and consultants to conduct any type of survey. Australian hosting available. Engage employees and teams to uncover their suggestions & improve performance. Discover what customers say & recommend. Find out your Net Promoter Score (NPS). Implement cost effective 360 degree projects. Conduct market research.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91133608-8705-4837-8258-7165f3d38450.png","url":"https://www.capterra.co.nz/software/185442/spark-chart","@type":"ListItem"},{"name":"Great Recruiters","position":18,"description":"Reputation management solution built for staffing agencies to capture candidate feedback in real time, measure recruiter performance, and improve recruiting process.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2e87917d-e7c6-4299-bdbc-0f7eeff6b1c8.png","url":"https://www.capterra.co.nz/software/186946/great-recruiters","@type":"ListItem"},{"name":"LimeSurvey","position":19,"description":"The world's #1 open-source survey tool.\n\nAre you looking to streamline how you collect data and improve decision-making? LimeSurvey helps businesses, educational institutions, and researchers design and deploy intuitive surveys that deliver meaningful insights.\nWith support for over 80 languages and more than 28 question types, LimeSurvey allows you to reach diverse audiences and create tailored surveys that fit your needs. Choose from a library of over 1,000 ready-to-use templates or create an unlimited number of custom surveys from scratch. LimeSurvey’s scalability and adaptability make it the perfect solution for organizations of any size, providing the freedom to build, deploy, and analyze surveys with ease.\nlimesurvey.org","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1ee7d5c-e66c-447a-ac60-c51c8dfcc468.png","url":"https://www.capterra.co.nz/software/145614/limesurvey","@type":"ListItem"},{"name":"3CLogic","position":20,"description":"3CLogic transforms customer and employee experiences with its patented and award-winning Voice AI and Cloud Contact Center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms, such as ServiceNow. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Voice AI, Conversational AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b06aa98-1390-4c93-b017-abba30f11016.png","url":"https://www.capterra.co.nz/software/121250/cloud-call-center","@type":"ListItem"},{"name":"Questback","position":21,"description":"Questback is an Customer Experience Management platform improving the customer experience. \n\nOur is mission to make organizations smarter by acting on feedback from their key stakeholders! \n\nAs a Nordic leader in experience management solutions, we serve customers in the Nordics and the rest of the world.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ae16991-5198-4719-b533-e96ada2cfb1f.png","url":"https://www.capterra.co.nz/software/1037172/questback","@type":"ListItem"},{"name":"Usersnap","position":22,"description":"Usersnap is a user feedback platform to capture, organize, respond, and scale user insights for agile product testing and instant feature validation. Usersnap helps you put user needs at the core of product management and build precise, successful solutions. \n\nCompanies such as Red Hat, Erste Bank, Lego, and Harvard University partner with Usersnap to excel in their enterprise growth and operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22f88605-19b6-4c2f-ad06-f4e9dbad7499.png","url":"https://www.capterra.co.nz/software/135579/usersnap","@type":"ListItem"},{"name":"Sharpen","position":23,"description":"Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX. \n\nEquip agents with a platform to interact with customers on any channel from one interface. Trigger micro-learning and coaching modules inside agent queues for improved growth and development. And, gain deep customer insights from a single reporting system, based on the customer relationships your team develops.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4b6a030-c88b-4c84-8535-befd54b43e5c.png","url":"https://www.capterra.co.nz/software/145658/sharpen","@type":"ListItem"},{"name":"Userlane","position":24,"description":"Userlane helps you build a positive customer experience and provide instant customer support by making every in-app interaction easy and enjoyable. With Userlane you can automate communication flows throughout the customer journey by instantly announcing updates, starting surveys and promoting new features. As a result, you ensure long-term customer satisfaction, retention and improve software adoption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3854301f-d97d-451e-aafe-98f1410c756d.png","url":"https://www.capterra.co.nz/software/157465/userlane","@type":"ListItem"},{"name":"Dashly","position":25,"description":"For Marketers:\nCollect leads and their data\nGet all your user communications from different channels to one inbox\nLaunch nurturing campaigns and drive your leads to sale and analyze them\n\nFor Product Managers:\nIdentify and remove bottlenecks in your funnel\nUnderstand your user journey\nBuild your onboarding campaigns for segments\nGather feedback and learn from live chat data\n\nFor Customer Experience Teams:\nRespond quickly to users requests with knowledge base\nTrack your CSAT and NPS","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6de99bc8-fb48-42e8-93d9-cd680942a976.png","url":"https://www.capterra.co.nz/software/175471/dashly","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=6#itemlist","numberOfItems":25}
</script>