---
description: Page 4 - Compare the best Customer Experience Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 4 - Customer Experience Software - Prices & Reviews - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software) > [Page 4](https://www.capterra.co.nz/directory/30671/customer-experience/software?page=4)

# Customer Experience Software

Canonical: https://www.capterra.co.nz/directory/30671/customer-experience/software

Page: 4 / 31\
Prev: [Previous page](https://www.capterra.co.nz/directory/30671/customer-experience/software?page=3)\
Next: [Next page](https://www.capterra.co.nz/directory/30671/customer-experience/software?page=5)

> Customer Experience software (also known as CXM or CEM) helps to collect, organize and track customer feedback, both positive and negative.

-----

## Products

1. [Hiver](https://www.capterra.co.nz/software/142975/hiver) — 4.7/5 (146 reviews) — Hiver is a modern, AI customer service platform that helps teams manage customer experience end to end.
2. [UJET](https://www.capterra.co.nz/software/164070/ujet) — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
3. [Gladly](https://www.capterra.co.nz/software/156723/gladly) — 4.8/5 (139 reviews) — A CX platform that powers personal, seamless service across channels—helping brands turn customer support into long-term loyalty.
4. [Bookafy](https://www.capterra.co.nz/software/141483/bookafy-online-scheduling) — 4.7/5 (137 reviews) — Fully branded white label appointment scheduling for enterprise or resellers integrating scheduling into an existing platform.
5. [Smartlook](https://www.capterra.co.nz/software/164713/smartlook) — 4.7/5 (136 reviews) — Smartlook is a qualitative analytics solution for websites \& mobile apps with always-on recordings, heatmaps, events \& funnels
6. [OnceHub](https://www.capterra.co.nz/software/122968/scheduleonce) — 4.6/5 (135 reviews) — Businesses use OnceHub's appointment scheduling and digital engagement solutions to fast-track sales and streamline service delivery.
7. [Creatio CRM](https://www.capterra.co.nz/software/130149/bpm-online-crm) — 4.7/5 (133 reviews) — New Era of CRM: Built on AI. Ready to act
8. [facelift](https://www.capterra.co.nz/software/150410/facelift) — 4.4/5 (131 reviews) — Facelift offers a multi-faceted solution to manage your customer experience across all channels centrally and efficiently.
9. [UserTesting](https://www.capterra.co.nz/software/173755/usertesting) — 4.5/5 (130 reviews) — UserTesting helps organizations to create the best customer experience powered by human insights.
10. [ChurnZero](https://www.capterra.co.nz/software/157980/churnzero) — 4.7/5 (129 reviews) — ChurnZero is the platform and partner for customer growth.
11. [SurveySparrow](https://www.capterra.co.nz/software/168823/surveysparrow) — 4.4/5 (121 reviews) — Transform feedback into loyalty and growth with SurveySparrow’s CX suite, providing actionable insights and enhance customer experience
12. [Faveo Helpdesk](https://www.capterra.co.nz/software/147036/faveo-helpdesk) — 4.5/5 (117 reviews) — Faveo Helpdesk is a customizable ticketing and customer support software available in cloud, self-hosted, and open-source editions.
13. [Medallia Concierge](https://www.capterra.co.nz/software/161921/zingle) — 4.5/5 (117 reviews) — Zingle helps SMBs and enterprise companies communicate with their customers authentically, at scale, for a better experience.
14. [Contentsquare](https://www.capterra.co.nz/software/161591/contentsquare) — 4.8/5 (116 reviews) — Contentsquare is the \#1 Digital Experience Analytics leader. Discover Session Replay, Zone-Based Heatmaps, Journey Analysis and more.
15. [SmartSurvey](https://www.capterra.co.nz/software/57112/smartsurvey) — 4.6/5 (114 reviews) — Transform CX with SmartSurvey—securely gather real-time feedback across key touchpoints. Use NPS, CSAT, CES, and dashboards to track KP
16. [TeamSupport Messaging & Live Chat](https://www.capterra.co.nz/software/1033604/teamsupport-messaging--live-chat) — 4.6/5 (114 reviews) — TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier.
17. [Nextiva Contact Center](https://www.capterra.co.nz/software/145004/nextiva-call-center) — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
18. [Oktopost](https://www.capterra.co.nz/software/131277/oktopost) — 4.5/5 (110 reviews) — Oktopost is a B2B social engagement suite that supports modern data-driven organizations.
19. [Preferred Patron Loyalty](https://www.capterra.co.nz/software/78966/preferred-patron-loyalty) — 4.9/5 (109 reviews) — Modern loyalty for growing brands—white-label, multi-location, SMS/email built-in, advanced reporting. Upgrade to scalable control.
20. [Bright Pattern](https://www.capterra.co.nz/software/130369/bright-pattern) — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
21. [AskNicely](https://www.capterra.co.nz/software/141434/asknicely-for-nps) — 4.6/5 (100 reviews) — AskNicely enables you to coach, motivate, and empower your employees to make every customer experience awesome.
22. [Crewhu](https://www.capterra.co.nz/software/140426/crewhu) — 4.9/5 (98 reviews) — For MSP Industry: Employee recognition, badges, prize store, performance measurement, social networking and gamification functionality.
23. [Dovetail](https://www.capterra.co.nz/software/174077/dovetail) — 4.6/5 (97 reviews) — Dovetail is the only AI-first insights hub that automatically centralizes scattered customer feedback.
24. [Kenect](https://www.capterra.co.nz/software/212906/kenect) — 4.6/5 (93 reviews) — Your customers want to text you. Double your leads, generate online reviews, instantly video chat, and capture payments--all via text.
25. [CxEngage](https://www.capterra.co.nz/software/157026/lifesize) — 4.4/5 (91 reviews) — Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application.

-----

Page: 4 / 31\
Prev: [Previous page](https://www.capterra.co.nz/directory/30671/customer-experience/software?page=3)\
Next: [Next page](https://www.capterra.co.nz/directory/30671/customer-experience/software?page=5)

## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)
- [NPS Software](https://www.capterra.co.nz/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30671/customer-experience/software)
- [All Categories](https://www.capterra.co.nz/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.co.nz/","@id":"https://www.capterra.co.nz/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.co.nz/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Experience Software","description":"Page 4 - Compare the best Customer Experience Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.","url":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=4","about":{"@id":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=4#itemlist"},"breadcrumb":{"@id":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=4#breadcrumblist"},"@id":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=4#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","mainEntity":{"@id":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=4#itemlist"},"publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"@id":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=4#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"https://www.capterra.co.nz/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Page 4","position":3,"item":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=4","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 4 - Customer Experience Software - Prices &amp; Reviews - Capterra New Zealand 2026","@context":"https://schema.org","@id":"https://www.capterra.co.nz/directory/30671/customer-experience/software?page=4#itemlist","@type":"ItemList","itemListElement":[{"name":"Hiver","position":1,"description":"Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across channels like email, chat, voice, and more - all from a single intuitive interface. By providing an array of features tailored for managing customer inquiries and interactions, Hiver helps streamline communication and improve customer experience.\nWith Hiver, businesses can manage customer experience end to end - from the first interaction to resolution and feedback. You can manage customer queries from all channels. A built-in knowledge base lets you create and publish help articles so customers can find answers on their own. To measure how well your team is doing, Hiver also includes CSAT surveys that help you track customer satisfaction and identify areas for improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.capterra.co.nz/software/142975/hiver","@type":"ListItem"},{"name":"UJET","position":2,"description":"UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.capterra.co.nz/software/164070/ujet","@type":"ListItem"},{"name":"Gladly","position":3,"description":"Gladly is a customer experience platform built to deliver radically personal service at scale. Unlike legacy systems that treat customers as tickets, it maintains a continuous, channel-less conversation—so every interaction feels seamless and human. \n\nWith built-in AI and automation, agents are empowered to resolve issues faster and personalize support with complete customer context. Brands like TUMI, Rothy’s, and Crate & Barrel use Gladly to drive loyalty, unlock revenue, and turn service into a competitive advantage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.co.nz/software/156723/gladly","@type":"ListItem"},{"name":"Bookafy","position":4,"description":"Three Customer Groups:\n\nEnterprise - Fully branded version of our software for large organizations, municipalities and universities. \n\nIntegrator - White label scheduling integration into an existing product offering. Example: CRM adding scheduling. Implement in days, not years. \n\nSmall business - Our product is robust... we have 2-way sync w/ Google, Ical, Outlook, Office 365 and Outlook Exchange, an Open API, Payments, Classes, unlimited users, unlimited appointment types, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d54054e5-da1d-4588-afca-3e7efdaa3f07.png","url":"https://www.capterra.co.nz/software/141483/bookafy-online-scheduling","@type":"ListItem"},{"name":"Smartlook","position":5,"description":"Smartlook is a qualitative analytics solution for web and mobile helping over 300,000 businesses of all sizes and industries answer the whys behind users actions. Why do users churn, or why arent they using that feature? Eliminate the guesswork: always-on visitor recordings and heatmaps show real user behavior, while automatic event tracking and conversion funnels reveal trends in behavior. Not just numbers and graphs, Smartlook tells you why users behave the way they do.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c2d4cdbc-006c-4fc4-9a93-e05fdc7cb5e6.png","url":"https://www.capterra.co.nz/software/164713/smartlook","@type":"ListItem"},{"name":"OnceHub","position":6,"description":"OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time.\n\nFormerly known as ScheduleOnce, the company is widely acknowledged as a frontrunner in online booking and calendaring, but its offerings extend well beyond those to a market-leading range of tools designed to capture details on incoming prospects, qualify them, engage them, and drive sales with maximum efficiency and regulatory-compliant security.\n\nFreelancers, owner-operators, agents, affiliates, and in-house teams in every industry rely on OnceHub to power up their digital sales and marketing, hit their recruitment targets, and deliver quality services, one on one or in a team, in person, remotely, or both.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e5753ce1-3b95-495e-8f1b-b49ac721913d.png","url":"https://www.capterra.co.nz/software/122968/scheduleonce","@type":"ListItem"},{"name":"Creatio CRM","position":7,"description":"Creatio is a new era CRM to manage all customer and operational workflows with no-code and AI at its core. \n\nCreatio Sales is an AI-native sales management platform that helps businesses achieve sales excellence by providing a complete customer 360 view, automating lead and sales processes, running accurate forecasts, streamlining order and document management, and boosting team collaboration.\n\nCreatio Marketing is an AI-native omnichannel marketing platform that accelerates lead-to-revenue by providing a holistic customer view, enabling personalized journeys, streamlining digital, email, and event campaigns, and boosting team collaboration.\n\nAnd Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4878218-2df2-4665-83d7-ad771bdae78a.png","url":"https://www.capterra.co.nz/software/130149/bpm-online-crm","@type":"ListItem"},{"name":"facelift","position":8,"description":"Facelift is a world-leading customer experience management tool. The software helps you to manage your activities on all relevant channels centrally and efficiently by combining all components of social media management in one smart tool. Suitable for all company sizes in any location with active users in over 50 countries worldwide. Facelift enables brands, agencies, and public institutions to successfully achieve their business objectives. The tool is ISO 27001 certified.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfb26e70-e381-4d9f-bfa2-981f6b7cd029.png","url":"https://www.capterra.co.nz/software/150410/facelift","@type":"ListItem"},{"name":"UserTesting","position":9,"description":"UserTesting enables every organization to deliver the best customer experience powered by human insights. With UserTestings on-demand human insights platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. With UserTesting, product teams, marketers, digital and customer experience executives confidently and quickly create the right experiences for all target audiences, increasing brand loyalty and revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a169fed0-463f-479c-8bcc-cbdfc0479a2d.png","url":"https://www.capterra.co.nz/software/173755/usertesting","@type":"ListItem"},{"name":"ChurnZero","position":10,"description":"ChurnZero is the platform and partner for customer growth.\n\nChurnZero’s dynamic health and relationship scores, forecasting, reporting, trend tracking, and proprietary Customer Success AI™ tell you exactly what customers want and need, and why. Businesses can deliver hyper-personalized communications and strategic journeys at the touch of a button. Best of all, ChurnZero grows with your business, increasing your customer team’s impact and reach so you can grow more revenue and succeed at scale. \n\nAlong with product innovation, ChurnZero is known for its partnerships with customers. Your team will get award-winning customer success, training, implementation guidance, and support to help you deliver the best possible customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29d11551-afdd-45d8-aa9a-3bb3a33bb620.png","url":"https://www.capterra.co.nz/software/157980/churnzero","@type":"ListItem"},{"name":"SurveySparrow","position":11,"description":"SurveySparrow elevates your customer experience by turning feedback into actionable insights that drive loyalty and growth.\n\nBy capturing both direct and indirect feedback, our platform provides real-time insights that transform the customer journey.\n\nEnhanced customer satisfaction and retention are achieved through valuable, data-driven decisions.\n\nThe intuitive design of SurveySparrow’s surveys boosts completion rates, ensuring more comprehensive feedback.\n\nStreamlined operations and better customer service lead to smoother transactions and quicker resolutions.\n\nOur value proposition lies in seamlessly integrating all feedback channels, offering a cohesive and holistic view of customer sentiments.\n\nThis empowers executives to make informed decisions swiftly, capitalize on market opportunities, and respond effectively to customer needs.\n\nSurveySparrow's CX suite transforms customer feedback into a strategic asset, driving business success and elevating the overall customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b9df90a-8a8b-4d57-b659-64e51c71ebc6.png","url":"https://www.capterra.co.nz/software/168823/surveysparrow","@type":"ListItem"},{"name":"Faveo Helpdesk","position":12,"description":"Faveo Helpdesk is an advanced customer support and ticketing software built to help businesses manage queries, automate workflows, and deliver exceptional customer experiences. Designed for startups, SMBs, and enterprises alike, Faveo offers cloud-hosted, self-hosted, and open-source editions, ensuring flexibility and control over data.\n\nWith its intuitive interface and scalable architecture, Faveo allows teams to handle support tickets, SLA compliance, knowledge base management, and performance reporting in one centralized platform. The addition of Elea AI brings automation to ticket assignment, categorization, and resolution, reducing response times and improving efficiency.\n\nIt provides multi-channel support (email, chat, and integrations like Whatsapp, Instagram etc), making it easier for businesses to connect with customers. Its customizable workflows, role-based access, and reporting dashboards give organizations full control to align support operations with their business goals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f5855a0a-b9d5-4c39-9d80-bcc6c0e77c20.png","url":"https://www.capterra.co.nz/software/147036/faveo-helpdesk","@type":"ListItem"},{"name":"Medallia Concierge","position":13,"description":"Maintain connection and keep the conversation open across every touchpoint in your customer's journey. Engineered for enterprise marketers, corner shops and small business, Medallia Zingle's cloud-based messaging platform combines all of your contacts and conversations onto one screen, including SMS texting, MMS, Facebook Messenger, web chat and more. Schedule messages, automate personalized responses, send promotions, shortcodes and mobile keywords. Intelligent communication at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/59f8f09c-637e-43a1-9d90-b53e5bb4c010.png","url":"https://www.capterra.co.nz/software/161921/zingle","@type":"ListItem"},{"name":"Contentsquare","position":14,"description":"Contentsquare’s #1 Digital Experience Analytics Cloud is a feature-rich, enterprise-class platform used by 800+ leading brands to uncover hidden customer behaviors and deliver better experiences.\n\nCapabilities like Zone-Based Heatmaps, Journey Analysis, Session Replay, Impact Quantification, AI Insights, Struggle Analysis & more provide unique insights, visualizations and recommendations Marketing, eCommerce, Operations, Product, UX and Analytics teams can use to optimize CX & fuel growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a15d6be5-9beb-4a71-81d6-f82a1ae3b62f.png","url":"https://www.capterra.co.nz/software/161591/contentsquare","@type":"ListItem"},{"name":"SmartSurvey","position":15,"description":"Transform customer journeys with SmartSurvey's Customer Experience Solution—the UK’s secure, intuitive platform for collecting and analysing real-time feedback at every touchpoint. \n\nWhether through email, SMS, web embeds, or offline channels, SmartSurvey helps you gather insights that matter, powered by CSAT, NPS, and CES metrics to track and improve satisfaction, effort, and loyalty.\n\nLeverage advanced dashboards to monitor trends and measure key KPIs, ensuring your team has the insights needed to take action. \n\nVisualise data, create shareable reports, and integrate seamlessly with tools like Salesforce to align feedback with business objectives. \n\nWith GDPR-compliant, UK-based data storage and features like branded surveys, Native integrations, APIs, and real-time analytics, SmartSurvey empowers businesses to build trust and drive retention.\n\nChoose SmartSurvey to unify data, exceed customer expectations, and create brand advocates. ​​.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2aba5e1-6095-445e-b750-5e355fc691a9.png","url":"https://www.capterra.co.nz/software/57112/smartsurvey","@type":"ListItem"},{"name":"TeamSupport Messaging & Live Chat","position":16,"description":"TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, collaborate with external departments, and garner valuable customer insights in one intuitive dashboard. TeamSupport is here to help agents tackle their most pressing challenges with a nimble solution that’s easy to learn and implement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/46f9b243-b89c-47ea-a91f-2a98ffa75ba2.jpeg","url":"https://www.capterra.co.nz/software/1033604/teamsupport-messaging--live-chat","@type":"ListItem"},{"name":"Nextiva Contact Center","position":17,"description":"Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. \n\nThe platform provides real-time analytics, customizable dashboards, and intelligent routing to connect customers with the right agents. Journey orchestration tools ensure seamless bot-to-agent transitions. Outbound dialing is enhanced with DID management, TCPA guardrails, and lead filtering. Workforce tools include quality monitoring, scheduling, and coaching.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.capterra.co.nz/software/145004/nextiva-call-center","@type":"ListItem"},{"name":"Oktopost","position":18,"description":"Oktopost is an all-encompassing B2B social engagement suite that empowers modern data-driven professionals to fully manage and optimize social media to drive their businesses forward in a scalable and measurable way. Oktopost provides employer advocacy, social media management, corporate and employer branding, social selling, social listening, and social analytics solutions to 3,000+ global businesses worldwide. Our B2B customers include ACI Worldwide, ChargeBee, ContentSquare and Fujitsu.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d37adeb1-cabd-4a7a-91b1-b1360ef666a6.png","url":"https://www.capterra.co.nz/software/131277/oktopost","@type":"ListItem"},{"name":"Preferred Patron Loyalty","position":19,"description":"Modern loyalty that scales with you. Preferred Patron helps Small Business, Franchise, and Enterprise brands launch fast and grow smarter—without POS changes or heavy IT. Deliver a white-label experience across app, mobile wallet, email, SMS, and kiosks so customers engage with your brand at every touchpoint. Built-in automations (welcome, birthday, lapsed win-back) and segmentation keep the right offers flowing at the right time, while advanced reporting surfaces real-time ROI, visit frequency, and customer value.\n\nOperate confidently across many stores with multi-location control: roles and permissions, standardized templates, and brand-safe guardrails that keep campaigns consistent yet flexible. Go live in minutes with no-code setup, onboard staff quickly, and expand from a single site to 100+ locations on your schedule.  Preferred Patron delivers a scalable, measurable Loyalty platform—brand-safe, compliant, and built for growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/68f21318-d28c-44c3-b355-3d51d83735ea.png","url":"https://www.capterra.co.nz/software/78966/preferred-patron-loyalty","@type":"ListItem"},{"name":"Bright Pattern","position":20,"description":"Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software and omnichannel QM that can be deployed quickly and nimbly by business users without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across voice, text, chat, email, video, messengers, and bots.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b71e7c5-3c61-4752-9b7d-6f2158549fcf.png","url":"https://www.capterra.co.nz/software/130369/bright-pattern","@type":"ListItem"},{"name":"AskNicely","position":21,"description":"More repeat purchases and referrals with improved customer experiences. Collect real-time customer feedback to motivate, engage, and coach your service providers so they can deliver exceptional customer experiences, every time. \n\nDiscover why AskNicely is the leading Customer Experience Management solution. Learn more at asknicely.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/054cf152-6aae-4b30-b6ec-fca7301b0c82.png","url":"https://www.capterra.co.nz/software/141434/asknicely-for-nps","@type":"ListItem"},{"name":"Crewhu","position":22,"description":"For MSP Industry - Crewhu is an employee recognition and gamification platform for Managed Service Providers. Crewhu lets you focus on the metrics that matter. Fully integrated with ConnectWise, AutoTask, Kaseya, Teams, Slack...Collect Customer Feedback with CSAT, NPS & Custom Surveys. Recognize and Reward Employees with peer badges, prizes and awards. Create Goal Based Contests that you control and create. Generate results (reduced turnover, enhance company culture, improve bottom line).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4aacb9d4-4eb1-41dc-b321-774ad80736a8.png","url":"https://www.capterra.co.nz/software/140426/crewhu","@type":"ListItem"},{"name":"Dovetail","position":23,"description":"Dovetail is the only AI-first insights hub that automatically centralizes and transforms scattered customer feedback into insights that help everyone in the enterprise make more customer-centric decisions.\n\nJoin the ranks of Meta, Volvo, AWS, Dyson, Deloitte, and thousands more as they put their customer first with Dovetail and improve the quality of their thing. Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd5d466c-2194-4147-858e-20ee0ce16ae5.png","url":"https://www.capterra.co.nz/software/174077/dovetail","@type":"ListItem"},{"name":"Kenect","position":24,"description":"Kenect brings all of the customer communication at your business under one platform. We convert your main business line into a text-enabled number so you never need to give out your personal number again. Start texting your customers while also generating reviews, increasing web leads, and saving time. The average Kenect user sees a 200% increase in website leads and 350% increase in online reviews. Whether you want to video chat customers or collect text payments, you can do it through Kenect.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5be12039-b695-49ba-b4cb-55a03cd5a0cf.jpeg","url":"https://www.capterra.co.nz/software/212906/kenect","@type":"ListItem"},{"name":"CxEngage","position":25,"description":"Lifesize combines best-in-class, cloud-based video conferencing services with integrated equipment to help you present your business in the best light. Recognized as a Meeting Solutions Visionary by Gartner and as Frost & Sullivans Cloud Video Conferencing Vendor of the Year, Lifesize leads the industry in customer satisfaction with the worlds first 4K video conferencing solution and 4K service architecture. Lifesize sets a new standard for video collaboration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/98289597-9672-4b18-9507-bab48bd73912.webp","url":"https://www.capterra.co.nz/software/157026/lifesize","@type":"ListItem"}],"numberOfItems":25}
</script>