---
description: Page 23 - Compare the best Customer Experience Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
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title: Page 23 - Customer Experience Software - Prices & Reviews - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software) > [Page 23](https://www.capterra.co.nz/directory/30671/customer-experience/software?page=23)

# Customer Experience Software

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> Customer Experience software (also known as CXM or CEM) helps to collect, organize and track customer feedback, both positive and negative.

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## Products

1. [Zoomin](https://www.capterra.co.nz/software/155442/zoomin) — 5.0/5 (1 reviews) — Zoomin helps global enterprises turn their documentation into a mission-critical asset that supports every part of the customer journey
2. [Critizr](https://www.capterra.co.nz/software/162653/critizr) — 3.0/5 (1 reviews) — Leader in Customer feedback collection Critizr helps companies optimize their customers experience to improve their satisfaction.
3. [Easyence](https://www.capterra.co.nz/software/162908/merchandising-io) — 4.0/5 (1 reviews) — Easyence is the only Customer Infastructure dedicated to data-driven retailers. Join 240+ businesses that use Easyence CDP and Apps \!
4. [Kapiche](https://www.capterra.co.nz/software/166508/kapiche) — 5.0/5 (1 reviews) — A feedback analytics platform that makes sense of unstructured customer feedback data, enabling better decision-making and results.
5. [OneTap](https://www.capterra.co.nz/software/170802/one-tap-check-in) — 5.0/5 (1 reviews) — Digital check-in app that tracks attendance using self-check-in links, public QR code, iPad kiosk, QR pass, survey, photo, \& signature.
6. [Aptrinsic](https://www.capterra.co.nz/software/171960/aptrinsic) — 4.0/5 (1 reviews) — Aptrinsic provides an all-in-one product experience platform that enables product teams to onboard, retain, and grow customers.
7. [Treasure Data Suite](https://www.capterra.co.nz/software/173775/treasure-data) — 5.0/5 (1 reviews) — Treasure Data Customer Data Cloud: Boost campaigns, streamline operations, and enhance customer experiences with your data.
8. [Intelligent Engagement Platform](https://www.capterra.co.nz/software/175288/ngdata-cdp) — 4.0/5 (1 reviews) — More than just a CDP, NGDATA focuses on engagement-based outcomes that provide their clients with the best results.
9. [Track](https://www.capterra.co.nz/software/175883/tracksale) — 4.0/5 (1 reviews) — Review management solution helps companies monitor customer journeys, analyze data, and improve customer experience strategies.
10. [FellaFeeds](https://www.capterra.co.nz/software/180105/fellafeeds) — 5.0/5 (1 reviews) — FellaFeeds targets restaurants, salons, hotels, hospitals, and more. Their app collects customer feedback across multiple channels
11. [Mapp Marketing Cloud](https://www.capterra.co.nz/software/181614/mapp-cloud) — 3.0/5 (1 reviews) — An insight-led customer experience platform that enhances the customer journey with real-time insights and cross-channel marketing.
12. [Snaps](https://www.capterra.co.nz/software/179928/snaps) — 5.0/5 (1 reviews) — Snaps is the \#1 Conversational Automation Platform for eCommerce.
13. [SearchBox](https://www.capterra.co.nz/software/186473/searchbox) — 5.0/5 (1 reviews) — SearchBox's unique data and easy to install automations makes your search customer experience deliver value for you and your customers.
14. [VEMT Smart Marketing Cloud](https://www.capterra.co.nz/software/187073/vemt-experience-loyalty-cloud) — 5.0/5 (1 reviews) — CXM platform with 70+ pre-configured CX-Flows enabling rapid implementation of Customer Experience for brands, retail and travel.
15. [SurveySensum](https://www.capterra.co.nz/software/188833/surveysensum) — 5.0/5 (1 reviews) — SurveySensum is a customer feedback platform that helps businesses gather insights from their customers.
16. [Sticktail](https://www.capterra.co.nz/software/190754/sticktail) — 5.0/5 (1 reviews) — Sticktail helps to collect, organize \& share user insights that inspire action. Its a central place to share customer insights.
17. [WebMaxy Analyzer](https://www.capterra.co.nz/software/196841/webmaxy) — 5.0/5 (1 reviews) — See your website through your visitors' eyes. Use these insights to make changes to your website.
18. [Qubriux](https://www.capterra.co.nz/software/199020/greyfox) — 5.0/5 (1 reviews) — Elevate guest satisfaction with AI. Qubriux unifies touchpoints to deliver personalized experiences that maximize unit-level EBITDA
19. [Repustate](https://www.capterra.co.nz/software/201539/repustate) — 4.0/5 (1 reviews) — Get the insights you need to deliver the best possible customer experience.
20. [Sugar Serve](https://www.capterra.co.nz/software/203733/sugar-serve) — 5.0/5 (1 reviews) — Centralizing all customer service inquires to aid in resolving problematic data silos
21. [Caliber](https://www.capterra.co.nz/software/205759/caliber-platform) — 4.0/5 (1 reviews) — Always-on intelligence that reveals how customers perceive your brand — and what drives trust, loyalty, and advocacy.
22. [Verint Voice of the Customer](https://www.capterra.co.nz/software/210302/foresee) — 2.0/5 (1 reviews) — CX suite that helps businesses measure and improve customer experience by managing feedback, ratings and reviews on a unified platform.
23. [Krezzo](https://www.capterra.co.nz/software/218460/workload) — 5.0/5 (1 reviews) — Krezzo helps businesses deliver better Customer Experiences with its innovative OKR Platform and Professional Services.
24. [Kantar Marketplace](https://www.capterra.co.nz/software/218641/kantar-marketplace) — 4.0/5 (1 reviews) — Kantar Marketplace is an automated market research platform designed for marketing agility. Get rapid insights to build your brand.
25. [Zuar Portal](https://www.capterra.co.nz/software/1013096/zuar-portal) — 5.0/5 (1 reviews) — The first customer portal built to change as often as your customers’ requirements do. Create and adapt tailored experiences with Zuar.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)
- [NPS Software](https://www.capterra.co.nz/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30671/customer-experience/software)
- [All Categories](https://www.capterra.co.nz/directory)

-----

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QubMind AI analyzes individual behavioral patterns to suggest the next best action, ensuring every guest feels like a VIP with offers tailored to their specific preferences and spend.\n\nSystemic Retention: Optimize the guest journey from first visit to long-term loyalist. Our automated sequences identify at-risk guests and trigger recovery journeys on autopilot, protecting your brand equity and maximizing Customer Lifetime Value (CLV).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c2fdaa8-bf1e-4581-b212-1a13308bafa9.jpeg","url":"https://www.capterra.co.nz/software/199020/greyfox","@type":"ListItem"},{"name":"Repustate","position":19,"description":"TURN CUSTOMER FEEDBACK INTO ACTION\nYour customers each have individual needs that are unique and complex – and it's easier than ever for them to leave you in favor of your competition if things aren't up to standard.\n\nRepustate lets you collect valuable customer sentiment data from reviews, surveys, and social media comments – so you can decrease customer churn and deliver a better customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a3b6a0f1-0a81-4702-a761-14d372528e8a.png","url":"https://www.capterra.co.nz/software/201539/repustate","@type":"ListItem"},{"name":"Sugar Serve","position":20,"description":"Centralizing all customer service inquires to aid in resolving problematic data silos","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2447d88c-6f92-401e-8813-577151e36737.png","url":"https://www.capterra.co.nz/software/203733/sugar-serve","@type":"ListItem"},{"name":"Caliber","position":21,"description":"Caliber enhances customer experience by capturing how customers perceive a brand’s performance, trustworthiness, and relevance across the full journey — and revealing how those perceptions translate into behaviors like purchase, loyalty, and advocacy. Unlike traditional CX tools that focus only on transactional feedback, Caliber offers a holistic, multi-stakeholder understanding of the customer mindset. It surfaces the emotional drivers behind satisfaction and shows how marketing, communication, operations, or external events influence customer trust. With real-time feedback and AI-powered diagnostics, teams can identify gaps, prioritize actions, and improve customer experiences where they matter most.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/88d2dc26-f5ba-479d-9908-4cdea19f61bb.png","url":"https://www.capterra.co.nz/software/205759/caliber-platform","@type":"ListItem"},{"name":"Verint Voice of the Customer","position":22,"description":"Verint® Experience Management™ is a suite of solutions designed to unify and improve the customer experience at scale by enabling cross-functional teams to capture, analyze and act on customer feedback across all channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ba260c6-442e-439a-9ff7-d29494321012.png","url":"https://www.capterra.co.nz/software/210302/foresee","@type":"ListItem"},{"name":"Krezzo","position":23,"description":"Krezzo helps businesses deliver better Customer Experiences with its innovative OKR Platform and Professional Services. OKRs (Objectives & Key Results), enable high-growth organizations to strategically execute in a more focused, aligned, and collaborative way, and Workload.ai is transforming how businesses implement the popular methodology by approaching it in a unique way that is customer-centric and outcome-oriented. Schedule a demo to learn more!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5cf8c4cf-9e00-4847-9a8e-d4d02d41cd84.png","url":"https://www.capterra.co.nz/software/218460/workload","@type":"ListItem"},{"name":"Kantar Marketplace","position":24,"description":"Kantar Marketplace is an automated market research platform designed for insights professionals, marketers, and agencies who want to test, learn, and move faster.\n \nThe platform is built on a foundation of industry-leading expertise and proven methodologies, delivering decision-worthy results in hours, not days via best-in-class intuitive dashboards.\n \nIt features a comprehensive suite of consumer insights tools, including survey and AI-based research solutions, validated to predict sales and brand growth. The platform enables brands to make informed, data-driven decisions to stay ahead of the competition, better understand their consumers and launch impactful campaigns.\n \nKantar Marketplace is the go-to platform for brands seeking to adapt, optimise, and stand out in a competitive landscape.\n \nDon't miss out—explore everything Kantar Marketplace has to offer and grow your marketing and foster innovation today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39fa766b-62d1-4bc3-b371-28b99e6b1876.png","url":"https://www.capterra.co.nz/software/218641/kantar-marketplace","@type":"ListItem"},{"name":"Zuar Portal","position":25,"description":"The first customer portal built to change as often as your customers' requirements do. Easily create, personalize, update, and maintain a data-driven customer experience with Zuar. \n\nBehind every “adoption” problem is a series of issues with UI/UX design, slow response times, limited functionality, manual processes, and a lean overworked team tasked with increasing retention KPIs and OKRs. \n\nWe know it is essential to provide a consistent, omnichannel experience across various platforms and devices. Zuar is the cornerstone of a data-driven customer experience strategy, which aims to empower businesses by leveraging interconnected data to build trust and transparency. \n\nZuar integrates with business intelligence leaders, like Tableau, Power BI, and ThoughtSpot, and cloud database providers, like Snowflake, Google Cloud, Redshift, and Databricks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85703f99-85ed-4ab8-a43d-7ec30915c185.png","url":"https://www.capterra.co.nz/software/1013096/zuar-portal","@type":"ListItem"}],"numberOfItems":25}
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