---
description: Page 10 - Compare the best Customer Satisfaction Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 10 - Customer Satisfaction Software - Prices & Reviews - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software) > [Page 10](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software?page=10)

# Customer Satisfaction Software

Canonical: https://www.capterra.co.nz/directory/30541/customer-satisfaction/software

Page: 10 / 15\
Prev: [Previous page](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software?page=9)\
Next: [Next page](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software?page=11)

> Customer Satisfaction software allows businesses to collect, organize, and manage customer feedback. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development.

-----

## Products

1. [Field Solution Group](https://www.capterra.co.nz/software/145327/field-solution-group) — 5.0/5 (4 reviews) — Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.
2. [SatisMeter](https://www.capterra.co.nz/software/153175/satismeter) — 5.0/5 (4 reviews) — SatisMeter is a customer feedback tool that measures customer satisfaction (NPS) and monitors your product performance.
3. [SightMill](https://www.capterra.co.nz/software/163826/sightmill-nps-software) — 4.8/5 (4 reviews) — Great value Net Promoter Score (NPS) survey software helping you collect, analyze and act on customer feedback and employee opinions.
4. [Promoter Ninja](https://www.capterra.co.nz/software/166243/promoter-ninja) — 4.8/5 (4 reviews) — The cheapest and simplest Net Promoter Score email survey tool to track customer satisfaction. Multilanguage, code-free customization.
5. [Freddy Feedback](https://www.capterra.co.nz/software/207768/freddy-feedback) — 5.0/5 (4 reviews) — Get feedback from your visitors and customers on anything that you communicate to them, instantly, on your own website.
6. [Blue Zone](https://www.capterra.co.nz/software/214730/reputation-management) — 5.0/5 (4 reviews) — Boost your online reputation with Blue Zone's easy to use dashboard. Generate reviews, post to social media, and much more\!
7. [licili](https://www.capterra.co.nz/software/1023163/licili) — 4.8/5 (4 reviews) — licili offers a platform for AI-based text analysis of customer feedback to gain quick and useful insights.
8. [Corelation](https://www.capterra.co.nz/software/1052352/corelation) — 4.8/5 (4 reviews) — Corelation Software makes it easy to spot and initiate customer retaining actions and lower employee turnover. Relations that matter.
9. [Suggestar](https://www.capterra.co.nz/software/135096/suggestar) — 3.7/5 (3 reviews) — Mobile feedback solution that allows businesses to collect opinions from their customers. Increase response rate by 40%-2,000%
10. [MindTouch](https://www.capterra.co.nz/software/137969/mindtouch) — 3.0/5 (3 reviews) — Cloud-based knowledge management solution that helps businesses capture, manage and extend information across touchpoints \& channels.
11. [Gnatta](https://www.capterra.co.nz/software/144153/gnatta) — 4.7/5 (3 reviews) — AI-powered customer service platform with omnichannel support, workflow automation, and fully controllable AI Agents.
12. [AnswerDash](https://www.capterra.co.nz/software/147095/answerdash) — 4.7/5 (3 reviews) — AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting engagement.
13. [MyFeelBack](https://www.capterra.co.nz/software/154426/myfeelback) — 5.0/5 (3 reviews) — Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.
14. [RevFee](https://www.capterra.co.nz/software/165601/revfee-com) — 5.0/5 (3 reviews) — An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more.
15. [Antlere](https://www.capterra.co.nz/software/169215/antlere) — 4.7/5 (3 reviews) — Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist.
16. [MirrorWave](https://www.capterra.co.nz/software/178597/mirrorwave-feedback-management-software) — 5.0/5 (3 reviews) — MirrorWave is a feedback system that drives profitable business outcomes for your deep, enduring customer relationships
17. [VARTA](https://www.capterra.co.nz/software/185132/customer-communication-management) — 4.7/5 (3 reviews) — FCI CCM’s VARTA platform offers AI-driven, compliant, and personalized customer communication for banks, driving engagement and growth.
18. [Drag'n Survey](https://www.capterra.co.nz/software/195884/drag-n-survey) — 4.3/5 (3 reviews) — Run CSAT, NPS, and CES programs with multi channel distribution, AI synthesis of verbatims, and real time satisfaction tracking.
19. [Guest Suite](https://www.capterra.co.nz/software/196590/guest-suite) — 4.7/5 (3 reviews) — Boost your online reputation and local visibility with our customer review management and local marketing tool.
20. [Odigo](https://www.capterra.co.nz/software/196966/odigo) — 4.0/5 (3 reviews) — A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries
21. [Umanest](https://www.capterra.co.nz/software/209204/umanest) — 5.0/5 (3 reviews) — Umanest makes growth easy for Property Managers with automated client retention, online reviews and referrals.
22. [e-satisfaction.com](https://www.capterra.co.nz/software/1016132/e-satisfaction) — 4.7/5 (3 reviews) — e-satisfaction.com is the Feedback Solution that helps companies open the discussion with their customers and drive business growth.
23. [QaizenX](https://www.capterra.co.nz/software/1021716/qaizenx) — 5.0/5 (3 reviews) — QaizenX is a feedback solution for you to easily gather \& act on customer feedback. Cost-effective, best-in-class, greater insights.
24. [ClientZen](https://www.capterra.co.nz/software/1036515/clientzen) — 5.0/5 (3 reviews) — ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.
25. [Myrelis](https://www.capterra.co.nz/software/1077643/Myrelis) — 5.0/5 (3 reviews) — Myrelis automates Google reviews and boosts loyalty with personalized marketing campaigns via feedback management software.

-----

Page: 10 / 15\
Prev: [Previous page](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software?page=9)\
Next: [Next page](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software?page=11)

## Related Categories

- [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software)
- [NPS Software](https://www.capterra.co.nz/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)
- [Feedback and Reviews Management Software](https://www.capterra.co.nz/directory/31024/review-management/software)
- [Employee Engagement Software](https://www.capterra.co.nz/directory/30817/employee-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)
- [All Categories](https://www.capterra.co.nz/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.co.nz/","@id":"https://www.capterra.co.nz/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.co.nz/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Satisfaction Software","description":"Page 10 - Compare the best Customer Satisfaction Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.","url":"https://www.capterra.co.nz/directory/30541/customer-satisfaction/software?page=10","about":{"@id":"https://www.capterra.co.nz/directory/30541/customer-satisfaction/software?page=10#itemlist"},"breadcrumb":{"@id":"https://www.capterra.co.nz/directory/30541/customer-satisfaction/software?page=10#breadcrumblist"},"@id":"https://www.capterra.co.nz/directory/30541/customer-satisfaction/software?page=10#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"mainEntity":{"@id":"https://www.capterra.co.nz/directory/30541/customer-satisfaction/software?page=10#itemlist"}},{"@id":"https://www.capterra.co.nz/directory/30541/customer-satisfaction/software?page=10#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Satisfaction Software","position":2,"item":"https://www.capterra.co.nz/directory/30541/customer-satisfaction/software","@type":"ListItem"},{"name":"Page 10","position":3,"item":"https://www.capterra.co.nz/directory/30541/customer-satisfaction/software?page=10","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 10 - Customer Satisfaction Software - Prices &amp; Reviews - Capterra New Zealand 2026","@context":"https://schema.org","@id":"https://www.capterra.co.nz/directory/30541/customer-satisfaction/software?page=10#itemlist","@type":"ItemList","itemListElement":[{"name":"Field Solution Group","position":1,"description":"Field Solution Group provides a superior review monitoring and reputation management software platform trusted by businesses across the world.  Helping thousands of businesses manage and utilize positive customer experience to earn new business by automating the process of getting more and better reviews on sites like Google+, Facebook, Yelp and industry-specific review sites; eliminating manual website review entry; and managing their online customer reputation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/74baa19c-4876-47f9-a595-b0a7a8a4407c.png","url":"https://www.capterra.co.nz/software/145327/field-solution-group","@type":"ListItem"},{"name":"SatisMeter","position":2,"description":"SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth. In addition to running various survey templates (NPS, CSAT, CES), it can conduct custom micro surveys, make pricing adjustments, and assess your product-market fit. With SatisMeter, you can trigger surveys based on events, target by user attributes, run recurring surveys, and integrate in many ways.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a6bf998-72de-43e6-b798-386c532f9023.png","url":"https://www.capterra.co.nz/software/153175/satismeter","@type":"ListItem"},{"name":"SightMill","position":3,"description":"Great value Net Promoter Score (NPS) customer satisfaction software helping you collect, analyze and act on customer feedback. \n\nSend NPS surveys by email or SMS, add surveys to your website, or gather feedback at events. Customize surveys to fit your brand and style. \n\nUsed by companies around the world, it's easy to get setup and we can help at any stage. \n\nUnderstand trends by segment or customer in real-time. Automate with links to Salesforce, Slack, Zapier, CRMs, helpdesks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22b96d23-5064-4483-a9b2-82d2e1c88a2e.png","url":"https://www.capterra.co.nz/software/163826/sightmill-nps-software","@type":"ListItem"},{"name":"Promoter Ninja","position":4,"description":"Promoter Ninja is the cheapest and simplest NPS email survey tool to monitor customer satisfaction. Upload your customer contact list, customize your NPS survey and send in just a few clicks. \nNet Promoter Score is \"the one number you need to grow\", according to Harvard Business Review. Use Promoter Ninja to send multilanguage NPS surveys, without IT supervision and with your own brand image. First 500 surveys are on us! Get the most valuable feedback from your customers, starting at 10USD/mo.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c839fa73-06a8-4270-84b0-7d8a9ade3476.png","url":"https://www.capterra.co.nz/software/166243/promoter-ninja","@type":"ListItem"},{"name":"Freddy Feedback","position":5,"description":"You can Freddy Feedback to get feedback on your product, features, pricing, blogposts, FAQs, docs and more. And we designed it to be different from other feedback tools.\n\nFirst, it's focussed. That means you get a simple and powerful tool with high response limits. Second, we got tired of outdated designs with weird looking emojis. Freddy's themes look super fresh and we never show a 'Powered by' label. Lastly, because we apply focus our prices are low and response limits are high.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4f5a9d1d-c514-4121-81f2-2d59c7126989.png","url":"https://www.capterra.co.nz/software/207768/freddy-feedback","@type":"ListItem"},{"name":"Blue Zone","position":6,"description":"Collect and respond to reviews for your business using the Blue Zone Dashboard. Set up email campaigns, post to all your social media platforms, and generate reports with actionable goals to boost your online reputation. Self-Service and Fully Managed options available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/119c9a38-3bab-4e5d-82d5-0e8799dbb0f3.png","url":"https://www.capterra.co.nz/software/214730/reputation-management","@type":"ListItem"},{"name":"licili","position":7,"description":"The startup licili offers software for AI text analysis of customer feedback, which is used for sustainable, customer-centered alignment. What is unique is the ability to view free texts in aggregate, but still not lose any detailed information or psychological motives between the lines. The licili solution is already used at Joyn, Volkswagen Group and STABILO, among others.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a363ff8-3194-4d68-9eba-fe6c02f02d1c.png","url":"https://www.capterra.co.nz/software/1023163/licili","@type":"ListItem"},{"name":"Corelation","position":8,"description":"Corelation Software makes it easy to spot and initiate customer retaining initiatives and lower employee turnover - all in one automated and easy-to-use software.\n\nEmpower your organization to excel at creating business relations and forge everlasting customer-employee relationships.\n\nCorelation Software collects and visualizes satisfaction levels from customer and employees at intervals that suits you business. Each respondent answers nonanonymous allowing you see exactly where to take action.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ebffb85-b174-4498-b3f9-a3029151e554.png","url":"https://www.capterra.co.nz/software/1052352/corelation","@type":"ListItem"},{"name":"Suggestar","position":9,"description":"Suggestar is a mobile feedback solution that allows businesses to collect opinions from their customers. We focus on your need to get instant and actionable feedback while respecting your customers time. You can increase your survey response rates by 40%-2,000% as our surveys take customers less than 30 seconds to complete on their mobile phone. Suggestar offers customers a simple mobile feedback experience, which gives you actionable results to help improve customer loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27f24b8b-964a-4113-8ff6-c3bc3f6df8c7.png","url":"https://www.capterra.co.nz/software/135096/suggestar","@type":"ListItem"},{"name":"MindTouch","position":10,"description":"MindTouch is a provider of enterprise-grade, AI-powered knowledge management solutions for mid-size to large organizations looking to increase customer lifetime value. Built with an outside-in design approach, the MindTouch platform gives organizations everything they need to quickly and easily capture, manage, extend, update and optimize knowledge across touchpoints, channels and devices for superior experiences across the entire customer journey.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0ef3b60-b734-41e1-979d-57ae4c5a30b9.png","url":"https://www.capterra.co.nz/software/137969/mindtouch","@type":"ListItem"},{"name":"Gnatta","position":11,"description":"Gnatta is a customer communication platform with built-in AI Agents designed to help B2C service teams deliver faster, lower-cost support across every channel. Bring webchat, email, telephony, SMS, WhatsApp, and social messaging into a single workspace, with a powerful workflow engine to control routing, automation, and data handling.\n\nAI Agents work alongside your team or independently, resolving customer queries end-to-end or supporting specific processes like order tracking, returns, and FAQs. Unlike black-box AI tools, Gnatta gives you full visibility and control – with structured workflows, clear escalation paths, and detailed logs of every AI decision.\n\nConnect your systems with real-time integrations to give both agents and AI access to the same data, enabling personalised, accurate responses. Whether you’re augmenting your team or scaling with AI-led service, Gnatta helps you reduce costs, improve response times, and stay in control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6e70f17a-adee-4981-ada1-904e5bc526e9.png","url":"https://www.capterra.co.nz/software/144153/gnatta","@type":"ListItem"},{"name":"AnswerDash","position":12,"description":"Answer customer questions instantly with AnswerDash, the in-site help tab that delivers relevant support at the moment of customer need. AnswerDash helps growing companies scale their customer support by resolving common questions before they become emails, chat sessions, or support tickets. It also provides powerful tools that highlight commonly asked questions and identify content gaps on your site. Empower your customers and reduce your support costs! Request a demo to learn more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be12f2b4-11a1-450c-ab7d-3af790e7a9b3.png","url":"https://www.capterra.co.nz/software/147095/answerdash","@type":"ListItem"},{"name":"MyFeelBack","position":13,"description":"MyFeelBack is a robust and secure entreprise platform that helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.\n\nIntegrated with Salesforce and trusted by 70+ successful companies like L'Oreal and Bmw, our targeting technology lets companies ask the right question at the right time in the customer journey, empowering your teams with amazing customer insights to act on. Smarter decisions. Better business. Data-driven growth!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/824e761d-14e5-43b2-8ccd-1b5765d4d3c8.png","url":"https://www.capterra.co.nz/software/154426/myfeelback","@type":"ListItem"},{"name":"RevFee","position":14,"description":"An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more. RevFee lets you collect reviews from your customers/clients with just one simple link. The easier it is to leave a review, the more likely it is that your customers will do so. We all know that reviews are vital when it comes to generating more business, which is what makes RevFee so revolutionary.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e04471c2-af07-4660-95d9-a434aa763ced.png","url":"https://www.capterra.co.nz/software/165601/revfee-com","@type":"ListItem"},{"name":"Antlere","position":15,"description":"Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/54543cd7-e8b0-48f3-aea7-b9b6550d7381.png","url":"https://www.capterra.co.nz/software/169215/antlere","@type":"ListItem"},{"name":"MirrorWave","position":16,"description":"MirrorWave is a feedback system that drives profitable business outcomes for businesses who are serious about their deep, enduring customer relationships - with individual customers, strategic accounts or 2-way partnerships. Our pre-configured system makes it easy to get into a rhythm of listening and responding to feedback. We use a world-first approach to follow individuals over time, creating relationship stories to show whats changed and why, what you need to do and if those actions worked.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8478c22b-39d0-4566-9f1b-27b0cbbc3878.png","url":"https://www.capterra.co.nz/software/178597/mirrorwave-feedback-management-software","@type":"ListItem"},{"name":"VARTA","position":17,"description":"FCI CCM is a trusted partner to leading financial institutions with over 60 years of experience. VARTA by FCI is an insight-led customer communication platform built for banks and financial institutions, enabling AI-driven, compliant, and personalized engagement. From statements and real-time alerts to omnichannel consistency, VARTA centralizes customer communications while ensuring regulatory compliance. Banks gain a 360-degree view of customer behavior, reduce operational costs, and deliver timely, relevant experiences that drive engagement, retention, and growth. Partner with FCI CCM to centralize communications, strengthen customer relationships, and drive measurable revenue growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6386f08a-5f59-4041-b483-15d3861c5cea.png","url":"https://www.capterra.co.nz/software/185132/customer-communication-management","@type":"ListItem"},{"name":"Drag'n Survey","position":18,"description":"Drag'n Survey helps companies measure and improve customer satisfaction with a complete toolkit for CSAT, NPS, and CES programs. Build surveys in minutes using the AI Agent or drag and drop builder, with dedicated question types including Net Promoter Score, rating matrices, sliders, and free text fields. Distribute through email campaigns, QR codes on receipts, website widgets, live chat, or post purchase links, and combine multiple channels in a single program. Authenticated links let you tie each response to a known customer for segmented analysis. Real time dashboards track satisfaction trends as responses come in, with cross tabulations to compare scores by product, region, channel, or customer segment. The AI Agent automatically synthesizes open ended feedback, generates word clouds, detects sentiment, and surfaces recurring themes from verbatim comments. Industry benchmarks help contextualize your scores.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c2211cff-6ea2-47c4-aa76-11323ecd173b.png","url":"https://www.capterra.co.nz/software/195884/drag-n-survey","@type":"ListItem"},{"name":"Guest Suite","position":19,"description":"We help businesses boost their local visibility and build customer trust — especially through online reviews.\nOur solution lets you collect, respond to, analyze, and share customer reviews on Google, TripAdvisor, Pages Jaunes, Trustpilot, and many more… The best part? It’s all 100% automated.\n\nOn average, our clients see a 200% increase in Google reviews within just one year. Even better — over 90% of the reviews collected through our platform are positive! We give a voice to your satisfied customers ⭐️\n\nBeyond review management, Guest Suite is also a complete local marketing tool. You can manage all your business profiles — including your Google Business listings — and optimize them for stronger local SEO.\n\nWhether you’re an independent business or manage a multi-location network, boost your local visibility and drive more traffic to your stores with Guest Suite!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/271717a0-9fef-4a4c-a2b5-fd3cd54f339b.png","url":"https://www.capterra.co.nz/software/196590/guest-suite","@type":"ListItem"},{"name":"Odigo","position":20,"description":"Odigo provides Contact Center as a Service (CCaaS) solutions that facilitate communication between large organizations and individuals thanks to a global omnichannel management solution. Thanks to its innovative approach based on empathy and technology, Odigo enables brands to connect with the crucial human element of interaction while also taking full advantage of digital possibilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69de4aac-52db-4645-b673-278837fcab86.png","url":"https://www.capterra.co.nz/software/196966/odigo","@type":"ListItem"},{"name":"Umanest","position":21,"description":"Umanest is the loyalty & reputation toolkit for property managers that makes growth easy.\n\nUmanest simplifies property management and drives faster organic growth by turning happy landlords and tenants into brand advocates.\n\nAutomate your client retention, online reviews and referrals. Grow a reputable and sustainable business driving warm prospects to your door by collecting and sharing positive testimonials.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3521ab95-89ee-46e8-b034-9d360a9d6cd6.png","url":"https://www.capterra.co.nz/software/209204/umanest","@type":"ListItem"},{"name":"e-satisfaction.com","position":22,"description":"e-satisfaction.com is an Enterprise Feedback Management Software that captures the Voice of Customers.\nWe use Customer Feedback to help you understand your customers, know where to focus and provide the best-in-class experiences they deserve & anticipate.\nThe platform of e-satisfaction.com collects feedback during important moments of the customer journey and translates it into actions for the frontline, insights for the management and better reputation for the organization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/549158aa-b385-4d30-afe1-b9f52bf38199.png","url":"https://www.capterra.co.nz/software/1016132/e-satisfaction","@type":"ListItem"},{"name":"QaizenX","position":23,"description":"QaizenX is the one-stop solution for you to conduct customer feedback surveys. We've made it extremely easy for you to adopt and use. Create customized surveys, use jump/skip logic, or use ready-made templates to save time. Gather feedback through WebLink, QR, email, WhatsApp or SMS. Understand actionable insights, and find out what's the issue and how to improve. Based on the Kaizen (Plan, Do, Check, Act) philosophy - Make small but significant changes. Get started for FREE!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bddf1156-e96c-4d4a-b72b-1a1cae4b29b6.jpeg","url":"https://www.capterra.co.nz/software/1021716/qaizenx","@type":"ListItem"},{"name":"ClientZen","position":24,"description":"ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.\n\n1. Automated feedback analysis - ClientZen applies smart semantic tags automatically, to every customer feedback (tickets, reviews, calls & more).\n\n2. Accurate insights - ClientZen gives you the contact reasons, recurring issues, main questions, and top feature requests.\n\n3. Instant answers with Mantra AI - Mantra AI gives quick, meaningful answers on specific customer experience topics.\n\n4. Real time monitoring - ClientZen shows feedback trends, detects anomalies (feedback spikes), and sends personalized notifications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/004c6ec7-b824-4cab-a415-f49d461ded2d.png","url":"https://www.capterra.co.nz/software/1036515/clientzen","@type":"ListItem"},{"name":"Myrelis","position":25,"description":"Myrelis is a review management software that automates the collection of Google reviews for businesses. The platform features a reward system that encourages customers to leave feedback while analyzing satisfaction metrics across multiple locations. Myrelis includes functionality for email and SMS marketing campaigns to drive repeat store visits and offers analytics that help businesses identify best practices and areas for improvement. The system works for various business types including franchises, multi-location businesses, franchise networks, and independent merchants. The software provides SEO benefits through improved Google listings and includes customizable QR code materials to facilitate review collection. Myrelis centralizes customer satisfaction data and requires no technical expertise to implement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d51095c-e210-4a1f-b63c-8a25dca9569b.png","url":"https://www.capterra.co.nz/software/1077643/Myrelis","@type":"ListItem"}],"numberOfItems":25}
</script>