165 results
Why Capterra is free
Call recording and call tracking solution that helps businesses turn more leads into paying customers. Learn more about PhoneWagon
PhoneWagons beautiful call recording and call tracking will help you increase your conversion rate and improve customer retention. Train and manage your team on call scripts that are proven to generate high close rates. Mark your phone calls as good leads or bad leads and run a report on this valuable data. Listen to live call recordings, send feedback in real-time, and improve your metrics. Its so simple. Learn more about PhoneWagon
PhoneWagons beautiful call recording and call tracking will help you increase your conversion rate and improve customer retention. Train and manage your team on call scripts that are proven to generate...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Conversations with your customers are an invaluable mine of information.Record, store, transcribe, & retrieve voice calls in the cloud. Learn more about Twilio
The conversations with your customers are an invaluable mine of information. Record, store, transcribe, and retrieve voice calls in the cloud. With Twilio Voice API, conversations can happen anywhere. Make, manage and route calls to a browser, an app, your phone, or anywhere else you can take a call, built the exact call experience you want, deliver quality calls with clear audio and low latency, and monitor calls around the world. Learn more about Twilio
The conversations with your customers are an invaluable mine of information. Record, store, transcribe, and retrieve voice calls in the cloud. With Twilio Voice API, conversations can happen anywhere. ...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
RECITE delivers unique insights into your interactions by analyzing content from multiple modalities, including voice, video and chat. Learn more about RECITE
Capture, Process, Analyze and Act upon all your interactions both customer facing and in the back office. RECITE includes features such as call, chat, video and screen recording; quality management; speech insights; dashboards; widgets; reports; PCI 3.0., MiFIID 2, BASEL II compliance; web-based live monitoring; APIs for provisioning, media control and search and playback and much more. Leading to realization of higher profits, better customer retention, improved performance and protection! Learn more about RECITE
Capture, Process, Analyze and Act upon all your interactions both customer facing and in the back office. RECITE includes features such as call, chat, video and screen recording; quality management; sp...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Freshcaller¿s call recording module is built for customer support & sales teams. Freshcaller also offers phone numbers in 90+ countries Learn more about Freshcaller
Freshcaller¿s call recording module is built for customer support, sales, IT, and HR teams. With its cloud-based architecture, Freshcaller brings together the best of recording features like manual recording, auto-recording, and pause recording to help you set up phone operations that are compliant to data privacy policies. Freshcaller offers phone numbers in 90+ countries, requires zero phone hardware, and is extremely easy to use. Learn more about Freshcaller
Freshcaller¿s call recording module is built for customer support, sales, IT, and HR teams. With its cloud-based architecture, Freshcaller brings together the best of recording features like manual rec...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
World's leading cloud-based call center software. Call recording, monitoring, analytic routing and customer-centric features. Learn more about Talkdesk
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance, consumer-like ease of use and features like call recording, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world rely on Talkdesk to power their customer interactions. Learn more about Talkdesk
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance, consumer-like ease of use and features like call r...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
- Level jump rep performance and development - Accelerate revenue and successful outcomes - Capture 'voice of the market' Learn more about Refract
Close More Deals - Remotely. Refract unlocks the black box of revenue intelligence - analysing calls, demos and meetings to level jump rep performance,accelerate revenue and successful outcomes and deliver strategic business intelligence locked in conversations. Learn more about Refract
Close More Deals - Remotely. Refract unlocks the black box of revenue intelligence - analysing calls, demos and meetings to level jump rep performance,accelerate revenue and successful outcomes and de...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
#1 free online CRM with call recording. Over 4 million businesses use Bitrix24 as their free cloud PBX and CRM. Learn more about Bitrix24
Looking for free CRM with voice recording? That¿s Bitrix24. Bitrix24 records both incoming and outbound phone calls. If you¿d like to forward phone call to your number or mobile phone and have the conversation recorded anyway, our CRM lets you do that. Learn more about Bitrix24
Looking for free CRM with voice recording? That¿s Bitrix24. Bitrix24 records both incoming and outbound phone calls. If you¿d like to forward phone call to your number or mobile phone and have the conv...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today! Learn more about CloudTalk
CloudTalk is a phone system with advanced call recording functionality. 2,500+ businesses like DHL, Yves Rocher, Karcher, Glovo rely on CloudTalk's supreme call quality and best rated telephony solutions. Simplify the lives of your sales and customer support teams with 70+ advanced calling features. Improve communication with prospects thanks to the integration with your existing helpdesk, CRM and eCommerce systems as Helpscout, Pipedrive or Shopify. Start with a 14-Day trial for FREE. Learn more about CloudTalk
CloudTalk is a phone system with advanced call recording functionality. 2,500+ businesses like DHL, Yves Rocher, Karcher, Glovo rely on CloudTalk's supreme call quality and best rated telephony solutio...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. Learn more about InfoFlo
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line Learn more about InfoFlo
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
The effective, affordable, and easy-to-use call recording software, AVOXI Genius. See how easy it can be when you try risk-free! Learn more about AVOXI Genius
The AVOXI call recording feature is easy to use and can be set up in just minutes. With numbers starting at $6.99, free storage for 30 days and extended storage at just $0.02 per minute, AVOXI's call recording is one of the most affordable on the market. Inbound and outbound recording, call scoring, custom dispositions, agent feedback, real-time monitoring available + other quality assurance features. Learn more about AVOXI Genius
The AVOXI call recording feature is easy to use and can be set up in just minutes. With numbers starting at $6.99, free storage for 30 days and extended storage at just $0.02 per minute, AVOXI's call r...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
RingCentral Automatic Call Recording is easy to setup, allows up to 100k recordings per account. Download and playback up to 90 days.
The RingCentral Office Automatic Call Recording feature easily enables recording of your inbound and outbound calls. It's easy to setup! With just a few clicks, admins can enable this feature for one or multiple users. Save as much as 100,000 recordings per account! Recordings can be downloaded for review and playback, and are emailed automatically to users.
The RingCentral Office Automatic Call Recording feature easily enables recording of your inbound and outbound calls. It's easy to setup! With just a few clicks, admins can enable this feature for one o...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, t...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Win more deals. Transform your sales team into quota-shattering super sellers with Gong.io automatic call recording.
Gong automatically records and analyzes every sales call and web meeting. You get value in three ways: 1) Dramatically improve your team¿s selling skills. 2) Win more deals, keeping every deal on a path to close. 3) Hear the unfiltered voice of your market. Learn why sales teams at Hubspot, LinkedIn, and DiscoverOrg rave about Gong.
Gong automatically records and analyzes every sales call and web meeting. You get value in three ways: 1) Dramatically improve your team¿s selling skills. 2) Win more deals, keeping every deal on a pat...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Cloud Contact Center and Call Recording with Practical AI - Inbound, Outbound, ACD, IVR, 4 Dialers, Chat, Call Recording, and CRMs.
Five9 Call Recording Software helps track, retain and report on every conversation in your call center. Use the recordings for agent training purposes, to monitor performance, and to ensure quality of service. The software includes robust filtering capabilities to quickly identify any recordings that require review. FTP support allows you to retain and store calls for compliance or agent training purposes. Automatically sync with all leading CRMs. See why 2000+ customers trust Five9.
Five9 Call Recording Software helps track, retain and report on every conversation in your call center. Use the recordings for agent training purposes, to monitor performance, and to ensure quality of ...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, support, success, marketing, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. The fact is, insights don't do you any good when they're stuck in a dashboard.
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them in...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
NICE inContact CXone Recording provides secure, full-featured call and screen recording for audio and digital channels to satisfy contact center compliance and quality needs.  Adhere to compliance regulations with capabilities to meet GDPR, PCI and HIPPA standards, including encryption, automated and on-demand masking, consent-based recording, extensive retention options, and Key Management.
NICE inContact CXone Recording provides secure, full-featured call and screen recording for audio and digital channels to satisfy contact center compliance and quality needs.  Adhere to compliance regu...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
CallSource is the industry leader for call management solutions that can replace or can enhance your existing phone service solution.
You cannot improve what you don't measure - and we can help you track your businesses phone calls so you can save money and improve your marketing effectiveness. CallSource records the calls, is fully compliant with the highest standards of care including HIPAA. Track your teams effectiveness by having us document, record, and score your calls today.
You cannot improve what you don't measure - and we can help you track your businesses phone calls so you can save money and improve your marketing effectiveness. CallSource records the calls, is fully ...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
8x8 is the global leader in cloud communications and has transformed more than 47,000 businesses in over 100 countries.
8x8s Virtual Office unified communications platform enables companies of all sizes with company-wide private chat, presence detection, softphones, web conferencing, video, Apple and Android mobile apps to improve collaboration on any device, anywhere. 8x8 Virtual Office integrates with leading business solutions such as Salesforce, Zendesk and NetSuite. Delivered in the cloud, sets up in minutes and is easily managed from any device.
8x8s Virtual Office unified communications platform enables companies of all sizes with company-wide private chat, presence detection, softphones, web conferencing, video, Apple and Android mobile apps...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Aircall is the most intuitive call recording and cloud phone system. Experience easy setup, no hardware and dozens of CRM integrations.
Aircall is the cloud-based phone and call recording system of choice for modern brands. With clear and complete call recordings, and seamless integrations with popular CRM and Helpdesk tools, sales and support reps can easily listen and learn from past conversations. Admins can instantly add numbers from 100+ countries and gain deep insights through real-time analytics. Accessible by desktop and mobile app, Aircall is trusted by over 3000 companies worldwide. Get started with a risk-free trial!
Aircall is the cloud-based phone and call recording system of choice for modern brands. With clear and complete call recordings, and seamless integrations with popular CRM and Helpdesk tools, sales and...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
The #1 platform to codify & automate dynamic sales plays, facilitate coaching, & deliver insights at every stage of the revenue cycle.
SalesLoft is the leading platform for revenue teams to execute, coach, and gain insight throughout the deal cycle, at every stage. SalesLoft is not a CRM or marketing automation tool, its Sales Engagement - done right. Orchestrate every email, call, meeting, and customer interaction. Automatically track and log your tasks, activities, and engagement data to your CRM. Let your teams focus on selling, your managers on coaching, and your operations and leaders on strategy.
SalesLoft is the leading platform for revenue teams to execute, coach, and gain insight throughout the deal cycle, at every stage. SalesLoft is not a CRM or marketing automation tool, its Sales Engage...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
PhoneBurner is a Power Dialer and Sales Acceleration Platform with Call Recording, Smart Lead Distribution, and Real-Time Reporting.
Call Recording and Power Dialing in One Powerful Software! We're so confident you'll have more LIVE conversations with our power dialer, you can use our full product for FREE without a credit card. Here's why we're confident: 1) Dial leads 4x faster 2) Record calls automatically 3) Drop voicemails/emails in 1-click 4) Automate post call workflows 5) No special equipment needed. Powerful yet easy to use!
Call Recording and Power Dialing in One Powerful Software! We're so confident you'll have more LIVE conversations with our power dialer, you can use our full product for FREE without a credit card. Her...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Find out what makes your company's phone ring. Start tracking calls within minutes. Instant Free Trial. No Credit Card Needed.
CallRail's call tracking and recording features make it easy to qualify leads, coach staff, and improve customer service, resulting in more lead conversions and higher customer retention rates. Annotate notes during calls to ensure important information is captured for team communication. Evaluate calls using tags to categorize leads and pull conversion rate reports. Listen to recordings from the dashboard to improve tactics, drive the right conversations, and close more deals, more efficiently.
CallRail's call tracking and recording features make it easy to qualify leads, coach staff, and improve customer service, resulting in more lead conversions and higher customer retention rates. Annotat...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone te...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Connect to more prospects with an AI-powered voice and SMS sales solution. Start making calls in 3 minutes with no hardware.
Kixie is an AI-powered voice and SMS for sales teams. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. Kixie is designed to help you and your team achieve radical results instantly.
Kixie is an AI-powered voice and SMS for sales teams. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start ma...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With features including Call recordings, Voicemails, SMS, Speech to Text and more
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
A cloud based phone system that includes Call Recording as a free feature with our system
FluentStream has integrated Call Recording as one of the 90+ features in the business phone system. As an innovative leader in business communications, FluentStream has reinvented business phone systems. When features like voicemail and call forwarding are so easily accessed, its clear that FluentStream is transforming business communications. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance.
FluentStream has integrated Call Recording as one of the 90+ features in the business phone system. As an innovative leader in business communications, FluentStream has reinvented business phone system...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Shows sales reps cue-cards with the right information while they are on a call. Helps take better notes and review calls.
Wingman is a real-time sales coaching tool that gives sales reps the right information at the right time, while they are on a call. Wingman automatically joins sales calls and based on the conversation, cue-cards show up to help sales reps with customer objections, questions, and behavior suggestions. It also assists reps in taking better notes and summarize calls by allowing them to bookmark key moments during the call, in real-time.
Wingman is a real-time sales coaching tool that gives sales reps the right information at the right time, while they are on a call. Wingman automatically joins sales calls and based on the conversati...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
REIRail provides all the call analytics and campaign attribution you'd expect, plus a suite of tools custom built for real estate pros
In real estate the stakes are too high to use generic call tracking software. REIRail is custom built for real estate investors and agents. Our ringless voicemail engine makes you 10x more productive in reaching out to prospects. Our patented inbound technology intercepts calls and scours multiple datasets to find details about your caller and their property--the kind of data that helps you build rapport fast. Users report massive lift in conversions, and rock bottom cost per deal
In real estate the stakes are too high to use generic call tracking software. REIRail is custom built for real estate investors and agents. Our ringless voicemail engine makes you 10x more productive i...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Leading cloud contact center solution designed to help enterprises improve CX for customers and employees.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, SFDC, and MS Dynamics. With deployments on four continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, and speech analytics.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings ...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX. Equip agents with a platform to interact with customers on any channel from one interface. Trigger micro-learning and coaching modules inside agent queues for improved growth and development. And, gain deep customer insights from a single reporting system, based on the customer relationships your team develops.
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX. Equip agents with...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Chorus is the market leading Conversation Cloud, built to securely capture, store and analyze your teams calls and meetings.
Chorus' call recording software will change the way your team collaborates. With every sales call and customer meeting captured and analyzed in our Conversation Cloud, everyone in the organization can maintain alignment at speed, and become more customer centric and data-driven. Set-up takes less than five minutes and the insights are instant. No matter what combination of sales and marketing technology your team uses, Chorus.ai is there to supercharge your revenue organization.
Chorus' call recording software will change the way your team collaborates. With every sales call and customer meeting captured and analyzed in our Conversation Cloud, everyone in the organization can...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
800response provides a comprehensive and affordable SaaS lead generation, lead tracking, and interactions analytics software solution.
Lead Generation, Tracking & Customer Data Capture: 800response provides a comprehensive lead generation, lead tracking, and interactions analytics SaaS software solution to manage top-of-the-funnel lead generating practices, and allows for focused tracking and targeted nurturing of these valuable leads with customer profile data and interaction analytics.
Lead Generation, Tracking & Customer Data Capture: 800response provides a comprehensive lead generation, lead tracking, and interactions analytics SaaS software solution to manage top-of-the-funnel lea...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Provides a fully hosted cloud PBX and unified communications.
Provides a fully hosted cloud PBX and unified communications.
Provides a fully hosted cloud PBX and unified communications....
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business.
The perfect business phone system for Sales and Customer service teams. We've bundled all the features with free calls to over 20 destinations so your team is free to prospect, serve your clients and grow your business. Ready to have a test-drive?
The perfect business phone system for Sales and Customer service teams. We've bundled all the features with free calls to over 20 destinations so your team is free to prospect, serve your clients and g...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Cloud-based communication platform that helps businesses manage calls, chats, events, audio/video web conferencing, and screen sharing.
MiCloud Connect lets you move communications and collaboration to the cloud with confidence.
MiCloud Connect lets you move communications and collaboration to the cloud with confidence....
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Ozonetel CloudAgent is a perfect fit for your inbound and outbound contact center. Access enterprise-level features at 40% lower TCO.
Ozonetel CloudAgent is an omnichannel contact center suite used by 1500+ businesses worldwide for their inbound and outbound interactions. Access enterprise-level cloud features at 40% lower TCO, in both VOIP and PSTN countries. Reduce handle times, and exceed SLAs with multiple tools: IVR, speech recognition, intelligent call routing, bots, live monitoring, dialers and more. Go live in a few hours, even integrating with your existing telecom provider if needed.
Ozonetel CloudAgent is an omnichannel contact center suite used by 1500+ businesses worldwide for their inbound and outbound interactions. Access enterprise-level cloud features at 40% lower TCO, in bo...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Capture the full customer journey across teams, and track all of your conversations in one platform, with CallTrackingMetrics.
By combining powerful call tracking and contact center tools, CallTrackingMetrics helps agencies and businesses deliver a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and manage all of your conversation channels, calls, chats, forms, and texts in one platform. More than 100,000 users trust CallTrackingMetrics' omnichannel platform to unify communications for their marketing, sales, and service teams.
By combining powerful call tracking and contact center tools, CallTrackingMetrics helps agencies and businesses deliver a more personalized customer experience. Discover which marketing campaigns are g...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Record every call your staff makes/receives and store it for later replay. Installs in 30 minutes and is used in 190 countries.
Oreka TR (100% call recording) is 50% less expensive than competitors and literally installs in 30 min. Ideal for any size company (1 seat to thousands), record every call your staff makes or receives and store it for later replay to monitor service, solve disputes, maintain compliance, verify orders, etc. The software is based on an open source core and integrates with any 3rd party switch or application. Some of our biggest customers are IKEA, Allstate, Budget, GoDaddy, NTT, Teleperformance...
Oreka TR (100% call recording) is 50% less expensive than competitors and literally installs in 30 min. Ideal for any size company (1 seat to thousands), record every call your staff makes or receives ...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate.
Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API.
Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change pho...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Automatically track campaign effectiveness, automate bid management, get missed opportunity alerts, and track which sources produce.
Convirza is the first enterprise call tracking and call optimization platform. We combine traditional call tracking with the powerful analysis of phone calls. Convirza uses speech recognition technology and sophisticated algorithms to gauge lead quality, measure conversions and take action with fully-baked marketing automation. We help sophisticated marketers make better decisions, improve close rates and increase revenue.
Convirza is the first enterprise call tracking and call optimization platform. We combine traditional call tracking with the powerful analysis of phone calls. Convirza uses speech recognition technolog...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.
Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.Exelysis can provide a turnkey solution or can be integrated and expand Enterprise PBXs. Exelysis provides integration 3rd party software like CRM, ERPs using extended APIs. Predictive / Power / Broadcasting Dialers, Skill Based Routing, Advanced IVR, VoiceXML and Natural Language Understanding plugins are few of Exelysis capabilities.
Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.Exelysis can provide a turnkey solution or can be integrated and expand Enterp...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Advanced, cloud-based computer telephony integration for your CRM system.
CloudCall is a leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall is able to optimize your businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is easily accessible from one system - offering you greater business visibility, helping to increase productivity and reduce manual errors.
CloudCall is a leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall is able to optim...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Access, playback, download, sort, trim, and delete recordings all from the Dash Business Phone System. Start your 14-day demo today!
**Unlimited Users Plans as low as $9.99/mo** Customize your Call Recordings to fit your business needs or regulatory specifications. Access, playback, download, sort, trim, and delete recordings all from the Dash Business Phone System. Our clean, fast, and intuitive interface was designed to enhance call management and operations efficiency. Start your 14-day demo today!
**Unlimited Users Plans as low as $9.99/mo** Customize your Call Recordings to fit your business needs or regulatory specifications. Access, playback, download, sort, trim, and delete recordings all fr...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
World's 1st Google Powered Cloud Call Center
World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity, and difficulty of the conventional systems, CCS is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and can be set up anywhere in the world within minutes.
World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity, and difficulty of the conventional systems, CCS is the we...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Call recording tool that records, reports & analyzes calls or multi-media interactions via interactive dashboards & status indicators.
Calibre is comprised of several solutions that can be combined to meet the needs of your business: The Praetorian Voice Recorder is a turn-key recorder capable of full-time, selective, scheduled, random and on-demand recording. The Mentor QA Suite provides the tools necessary to monitor, evaluate and improve agent performance. The Telecom BI Suite provides access to valuable information about your organization by analyzing quantitative business/customer data.
Calibre is comprised of several solutions that can be combined to meet the needs of your business: The Praetorian Voice Recorder is a turn-key recorder capable of full-time, selective, scheduled, rando...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Callcap increases insight into sales goals, marketing strategy, and overall customer experience with measurable, real-time analytics.
Callcap is a nationwide call tracking and monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, communicate effectively with existing clientele and measure new marketing ventures immediately with the use of call tracking phone numbers, recorded call evaluation services and other useful tools. Get a free 30-day trial today!
Callcap is a nationwide call tracking and monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their ...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Truly is a high-performance calling solution made for revenue organizations of 3 to 100+ people. Known for Quality, Data, Support.
* Crystal Clear Audio * Perfect CRM Data * Incredible Support * Truly is a high-performance calling solution made for revenue organizations of 3 to 100 people + Improve productivity with automatic CRM call tracking and starting a call or text with one click + Close more deals with real-time call coaching and recorded phone calls + Increase connect rates with quality local numbers + Never worry about your phone again with incredible support built right in the app
* Crystal Clear Audio * Perfect CRM Data * Incredible Support * Truly is a high-performance calling solution made for revenue organizations of 3 to 100 people + Improve productivity with automatic CR...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.
Verint Monet is a simple, cost-effective cloud workforce optimization solution that provides an ACD neutral option for businesses looking to improve their contact center and help desk operations. With over 65 integrations including Salesforce, Verint Monet is the perfect option for customers looking to implement an omnichannel SaaS workforce engagement solution.
Verint Monet is a simple, cost-effective cloud workforce optimization solution that provides an ACD neutral option for businesses looking to improve their contact center and help desk operations. With ...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Cloud Contact Center Software deployed instantly. Full API based. CRM plugins. Connect real or virtual agents.
ZIWO is built as a cloud-based, new generation contact center. It is a result of 10 years of contact center experience developed by Aswat Telecom in close partnership with its customers. It offers API Based CRM integration and advanced features in a web-based, user-friendly interface, requiring no software installation and accessible worldwide.
ZIWO is built as a cloud-based, new generation contact center. It is a result of 10 years of contact center experience developed by Aswat Telecom in close partnership with its customers. It offers API...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording
Evaluate customer interaction quality as assessed by all parties including supervisor, agent, and customer. Ideal for 150+ agents.
Ideal for 150+ agents, Aspect Quality Management offers call recording, playback and quality evaluation capabilities using a modern graphical user interface. Monitor agent audio and screen interactions in real time, calibrate evaluator quality scores to ensure consistency and fairness, integrate with Aspect Performance Management for coaching. Automate the quality process with advanced analytics to sample 100% of calls and perform ad hoc searches on interactions using keywords and phrases.
Ideal for 150+ agents, Aspect Quality Management offers call recording, playback and quality evaluation capabilities using a modern graphical user interface. Monitor agent audio and screen interactions...
  • Record & Playback ability
  • On-Demand Recording
  • Scheduled Recording
  • Archiving
  • Distributed Call Recording