---
description: Page 7 - Compare the best IVR Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
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title: Page 7 - IVR Software - Prices & Reviews - Capterra New Zealand 2026
---

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# IVR Software

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> Interactive Voice Response (IVR) software, allows call centers, help desks and other organizations to create menus which the caller can navigate using spoken commands or their telephone keys.

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## Products

1. [SmartAction Speech IVR System](https://www.capterra.co.nz/software/88772/smartaction-speech-ivr-system) — 5.0/5 (4 reviews) — SmartAction provides cloud-based AI-powered Virtual Agent solutions for contact centers.
2. [Drop](https://www.capterra.co.nz/software/211662/ringless-voicemail-drops) — 5.0/5 (4 reviews) — Drop is the best solution for your ringless voicemail and SMS needs. Our delivery rate is the highest, while pricing is the cheapest.
3. [Sparrow](https://www.capterra.co.nz/software/217419/sparrow) — 5.0/5 (4 reviews) — Conversational AI Omnichannel Helpdesk Management Sales CRM Debt Collection Sentiment Analysis Customer 360 Seamless Integration
4. [ViaDialog](https://www.capterra.co.nz/software/1041646/viaflow) — 5.0/5 (4 reviews) — AI cloud contact center for managing voice, chat, email \& social media. Boost CX with automation, routing \& CRM integration.
5. [Voximplant Kit](https://www.capterra.co.nz/software/1042324/voximplant-kit) — 4.5/5 (4 reviews) — Voximplant Kit is an all-in-one omnichannel cloud call center that automates inbound and outbound calls. Request 14 days for free here.
6. [NFON Contact Center](https://www.capterra.co.nz/software/1072438/Contact-Center-Hub) — 4.3/5 (4 reviews) — NFON Contact Center is an AI-driven cloud contact center that unifies communication channels for fast, efficient support
7. [Pacific Timesheet](https://www.capterra.co.nz/software/73710/pacific-timesheet) — 4.7/5 (3 reviews) — Time, expense, asset \& logs, cloud \& on-premise, 40+ industries, iOS \& Android apps, offline/online, browsers, bar codes, time clocks.
8. [Salesquared](https://www.capterra.co.nz/software/194365/salesquared) — 4.7/5 (3 reviews) — Sales, marketing \& business communication CRM offering cloud telephony, drip marketing, click to call services.
9. [Tresta](https://www.capterra.co.nz/software/195791/tresta) — 3.0/5 (3 reviews) — Tresta is a virtual phone system and mobile app that turns any smartphone into your business phone.
10. [Odigo](https://www.capterra.co.nz/software/196966/odigo) — 4.0/5 (3 reviews) — A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries
11. [PolyAI](https://www.capterra.co.nz/software/198201/polyai) — 5.0/5 (3 reviews) — PolyAI builds the world's most lifelike voice AI agents to supercharge enterprise contact centers.
12. [Daktela](https://www.capterra.co.nz/software/1012554/daktela) — 4.3/5 (3 reviews) — Daktela contact centre is a cloud-based solution for call centres with native support for all channels in one application.
13. [USAN Contact Suite for Amazon Connect](https://www.capterra.co.nz/software/1017761/usan-contact-suite-for-amazon-connect) — 5.0/5 (3 reviews) — USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more.
14. [Dextr](https://www.capterra.co.nz/software/1032468/dextr) — 5.0/5 (3 reviews) — Dextr is a contact center as a service (CCaaS) solution powered by Amazon Connect, that enhances call center while reducing costs.
15. [Dastia](https://www.capterra.co.nz/software/1039402/dastia) — 4.7/5 (3 reviews) — Dastia is a call tracking and lead management solution that helps you optimize your marketing campaigns and turn your leads into sales.
16. [yoummday](https://www.capterra.co.nz/software/1043782/yoummday) — 4.7/5 (3 reviews) — Yoummday connects companies with freelance CX professionals worldwide through our advanced proprietary software platform.
17. [VoiceGuide IVR](https://www.capterra.co.nz/software/59009/voiceguide-ivr) — 5.0/5 (2 reviews) — Inbound/Outbound IVR and ACD Software. Highly configurable. Integrates well with existing systems. Easy to deploy \& Easy to manage.
18. [Voxco IVR](https://www.capterra.co.nz/software/128525/voxco-ivr) — 4.5/5 (2 reviews) — Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience.
19. [C-Zentrix](https://www.capterra.co.nz/software/143094/C-Zentrix) — 3.5/5 (2 reviews) — C-Zentrix IVR automates call flows with multi-level menus, CRM integration, and voice/DTMF input support.
20. [SureTel](https://www.capterra.co.nz/software/176812/suretel) — 5.0/5 (2 reviews) — SureTel is starting a digital voice revolution. Why would you want to pay for idle phones when you can just pay for the active lines.
21. [Zappix Digital Patient Engagement](https://www.capterra.co.nz/software/176830/zappix-visual-ivr) — 5.0/5 (2 reviews) — Zappix patient engagement solutions create engaging digital patient interactions for every type of patient while removing unnecessary b
22. [Avaamo](https://www.capterra.co.nz/software/180871/avaamo) — 4.0/5 (2 reviews) — Conversational AI platform to design and develop intelligent virtual assistants, and Voice Agents
23. [Amelia](https://www.capterra.co.nz/software/180818/ipsof-amelia) — 5.0/5 (2 reviews) — Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology.
24. [Omnicus](https://www.capterra.co.nz/software/183314/omnicus) — 4.5/5 (2 reviews) — Support, engage and retain your customers across voice, chat, email, social media and SMS in one unified interface.
25. [IVM Interactive Voice Response](https://www.capterra.co.nz/software/189162/ivm-interactive-voice-response) — 4.5/5 (2 reviews) — This software lets you create an effective info-line, autodial, or automated phone response system solution for your business.

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## Related Categories

- [Business Phone Systems](https://www.capterra.co.nz/directory/31101/business-phone-systems/software)
- [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.nz/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30231/ivr/software)
- [All Categories](https://www.capterra.co.nz/directory)

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The IVR system serves various applications including complaint registration, payment  processing, feedback collection and appointment booking to lower hold times while improving service performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7f743f88-9f91-4c14-af7d-ed3e376f1054.png","url":"https://www.capterra.co.nz/software/143094/C-Zentrix","@type":"ListItem"},{"name":"SureTel","position":20,"description":"SureTel is shaking the market and providing huge saving in it's wake. Why pay for idle phones? We know our customers don't use all of their phones all of the time so we don't charge for them. Instead we charge for active simultaneous calls. This means huge savings for any size business. As a matter of fact most of our customers saving upward of 60% monthly. 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You can speed time-to-value with pre-built enterprise connectors, conversation analytics and conversational validators to execute design-to-deployment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/97f397f5-5d61-443b-9636-1243ee756b61.png","url":"https://www.capterra.co.nz/software/180871/avaamo","@type":"ListItem"},{"name":"Amelia","position":23,"description":"Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a2bc99b-5f31-4062-ad12-d39b9cb4d973.png","url":"https://www.capterra.co.nz/software/180818/ipsof-amelia","@type":"ListItem"},{"name":"Omnicus","position":24,"description":"Omnicus is a platform that enables an awesome customer service experience across voice, chat, email, social media, and - all from one unified interface. 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