---
description: Page 4 - Compare the best IVR Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
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title: Page 4 - IVR Software - Prices & Reviews - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IVR Software](https://www.capterra.co.nz/directory/30231/ivr/software) > [Page 4](https://www.capterra.co.nz/directory/30231/ivr/software?page=4)

# IVR Software

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> Interactive Voice Response (IVR) software, allows call centers, help desks and other organizations to create menus which the caller can navigate using spoken commands or their telephone keys.

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## Products

1. [Ytel](https://www.capterra.co.nz/software/123451/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate.
2. [DENmaar Guardian](https://www.capterra.co.nz/software/1042260/denmaar-guardian) — 4.5/5 (26 reviews) — DENmaar Guardian is an EHR/RCM platform designed for both psychiatric and counseling services.
3. [Snapforce](https://www.capterra.co.nz/software/137235/snapforce-crm) — 4.1/5 (24 reviews) — Snapforce is an easy to use CRM software, used by more than 65,000 users in 12 countries.
4. [ROUTEE](https://www.capterra.co.nz/software/171059/routee) — 4.0/5 (23 reviews) — Speech recognition, Understanding, Human-sounding speech, Custom menus, Visual IVR, Multilingual capabilities
5. [Boost.AI](https://www.capterra.co.nz/software/184561/boost-ai) — 4.8/5 (23 reviews) — Conversational IVR agents that use neural networks, automated call routing and NLU to reduce wait times and empower self-service.
6. [RingCentral Engage Voice](https://www.capterra.co.nz/software/132179/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Engage Voice is a reliable, flexible, and intuitive outbound and blended cloud platform.
7. [Natterbox](https://www.capterra.co.nz/software/155887/natterbox) — 4.1/5 (22 reviews) — Natterbox is an expert CTI solution that's integrated and managed natively inside Salesforce.
8. [Cognigy.AI](https://www.capterra.co.nz/software/176610/cognigy-ai) — 4.8/5 (22 reviews) — NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service.
9. [Alvaria CX Suite](https://www.capterra.co.nz/software/75689/alvaria) — 4.0/5 (21 reviews) — Noble IVR Solution offers intelligent routing and automated responses to callers in order to meet customer demands.
10. [Contact Center as a Service (CCaaS)](https://www.capterra.co.nz/software/169024/call-center) — 4.0/5 (21 reviews) — Evolve IPs cloud-compliant omnichannel contact center provides businesses with access to broad range of enterprise-grade features.
11. [Replicant](https://www.capterra.co.nz/software/190728/replicant) — 4.9/5 (21 reviews) — Replicant's Contact Center Automation Platform provides always-on support to resolve customer issues quickly and naturally.
12. [UniVoIP](https://www.capterra.co.nz/software/155023/cloud-call-center-solution) — 4.7/5 (20 reviews) — Communications and collaboration solutions to enhance workplace productivity and delight customers.
13. [Ring.io](https://www.capterra.co.nz/software/116709/ringio-virtual-phone-system) — 4.1/5 (19 reviews) — Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics.
14. [inconnect](https://www.capterra.co.nz/software/164772/omnichannel) — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
15. [Eloquant](https://www.capterra.co.nz/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
16. [Yodel](https://www.capterra.co.nz/software/162262/yodel) — 4.0/5 (18 reviews) — Yodel is the phone system that unites all your communication in one place that your team already loves Slack\!
17. [TalkChief](https://www.capterra.co.nz/software/1011171/talkchief) — 4.9/5 (18 reviews) — Start your IVR using TalkChief's Advanced Call Flow Builder in minutes\!
18. [Alvaria CXP](https://www.capterra.co.nz/software/1005471/alvaria) — 4.5/5 (18 reviews) — Alvaria CXP delivers the tools you need to design, develop, document, test, deploy, report and analyze your self-service applications.
19. [DeepCall](https://www.capterra.co.nz/software/1031078/deepcall) — 4.9/5 (18 reviews) — DeepCall’s DIY IVR builder lets you create \& reuse smart call flows with ease;webhooks, time rules, diversions \& multi-language support
20. [Calilio](https://www.capterra.co.nz/software/1060583/calilio) — 4.3/5 (18 reviews) — Calilio is a business phone system designed to modernize your phone system
21. [EasyCall Cloud](https://www.capterra.co.nz/software/147346/easycall-cloud) — 4.4/5 (17 reviews) — IVR of Easycall is Interactive voice response system that allows to lighten the load of the Call Center with pre-set messages.
22. [Vocalcom Hermes360](https://www.capterra.co.nz/software/1022651/vocalcom-hermes360) — 4.9/5 (17 reviews) — Choose an intuitive, omnichannel and AI-ready cloud contact center solution to offer exceptional customer service.
23. [CallShaper](https://www.capterra.co.nz/software/157494/callshaper) — 4.9/5 (16 reviews) — Drag-and-drop IVR system featuring AI, WebHooks, APIs, data capture, text-to-speech, prompts, comprehensive queue management, and more\!
24. [Ringba](https://www.capterra.co.nz/software/176276/ringba) — 4.9/5 (16 reviews) — Enterprise grade inbound call tracking for businesses, call centers, and professional marketers.
25. [ICR Evolution](https://www.capterra.co.nz/software/196596/icr-evolution) — 4.6/5 (16 reviews) — Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, \& social media.

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## Related Categories

- [Business Phone Systems](https://www.capterra.co.nz/directory/31101/business-phone-systems/software)
- [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.nz/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30231/ivr/software)
- [All Categories](https://www.capterra.co.nz/directory)

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Free trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4b86560-08fb-414a-abf9-4b248cfaf093.png","url":"https://www.capterra.co.nz/software/116709/ringio-virtual-phone-system","@type":"ListItem"},{"name":"inconnect","position":14,"description":"Manage all CX channels with a single contact center solution and boost your agents’ productivity thanks to the AI embedded in an omnichannel environment. \nCentralize customer experience management: Manage all contact channels in a unified way: calls, chats, emails, WhatsApp messages, and social media. \nBoost agent productivity: Give your teams an intuitive interface with embedded AI copilots to assist agents in their day-to-day activities. \nReduce costs with smart self-service:Automate processes with GenAI-powered, IVR conversational voicebots that enhance your response capacity. \nMaximize outbound campaigns: Get more successful calls in less time by using powerful multimodal auto dialer engines. \nOptimize inbound management: Accelerate response with smart query distribution and integration of the outbound channel on the same platform. \nEnsure operational control: Access updated reports that facilitate real-time monitoring of the activity to guarantee the level of service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.co.nz/software/164772/omnichannel","@type":"ListItem"},{"name":"Eloquant","position":15,"description":"Eloquant Cloud CX platform is a partner committed helping European companies to manage, orchestrate, measure and improve their conversations with their customers thanks to an extended Cloud Contact Center and Voice of Customer Solution (#CCaaS #VoC).\nVoice telephony (PABX & VoIP), Digital channels (Email, Livechat, Messaging, Social media), Video, Chatbot, VoiceBot\nCustomer and Empoyee satisfaction survey\nSemantic AI, Quality Management, Recording, API-based, CRM and UCaaS connectors","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b64e0df-acc0-40d0-9bb5-a370fc76d43e.jpeg","url":"https://www.capterra.co.nz/software/1022365/eloquant","@type":"ListItem"},{"name":"Yodel","position":16,"description":"Yodel.io is able to enhance caller experience through intelligent voice IVR. This technology interacts with your callers, and gathers information as they speak in real time, while providing your team with a live transcription. Calls will then be automatically routed based off of what callers are saying, helping calls get to the right team member, right from the start.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/153c3cc8-5fb9-40c8-b2b9-1e88c836cd97.png","url":"https://www.capterra.co.nz/software/162262/yodel","@type":"ListItem"},{"name":"TalkChief","position":17,"description":"Transform your business communication with TalkChief's advanced Call Flow Builder feature.\n\nTalkChief understands the importance of delivering a seamless and personalised customer experience. 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Tailor the IVR logic to meet the specific needs of your business, whether it's routing calls based on customer preferences, language selection, or other criteria.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c4c716c-56a5-426c-8a07-36bbc7464f0d.jpeg","url":"https://www.capterra.co.nz/software/1011171/talkchief","@type":"ListItem"},{"name":"Alvaria CXP","position":18,"description":"Alvaria CXP empowers enterprises to deploy contact center & customer self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach. CXP Pro speeds up time-to-market, lowers customer service cost, lowers average handling time (AHT), frees agents from repetitive tasks, improves the customer experience through 24/7 availability, and increases first contact resolution (FCR). Deploy on-premise or in the cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e524284-62d1-4ce7-96ba-d342aff37dbb.png","url":"https://www.capterra.co.nz/software/1005471/alvaria","@type":"ListItem"},{"name":"DeepCall","position":19,"description":"DeepCall's DIY IVR Builder empowers businesses to create both simple and complex call flows with absolute ease-no coding required. Featuring a wide range of modular blocks, users can design responsive, intelligent IVR systems that incorporate conditions, time-based routing, contact lookup, dynamic webhook integrations, and more. Each flow can be saved to a reusable bucket, eliminating the need to rebuild complex structures from scratch. The platform supports multi-level call diversions, language-specific flows, multi-agent routing, and real-time call transfers, ensuring the right communication reaches the right person, every time. Whether handling inbound or outbound interactions, DeepCall’s IVR makes managing call journeys smooth, customizable, and scalable. Its flexible design adapts to business needs across industries, helping improve customer experience, reduce wait times, and streamline agent efficiency-all within a secure, intuitive interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9232036c-5b9e-4f9a-9789-3ff52e3bbdaf.png","url":"https://www.capterra.co.nz/software/1031078/deepcall","@type":"ListItem"},{"name":"Calilio","position":20,"description":"Calilio is a AI powered cloud phone system offering virtual numbers in 100+ countries since 2023. Its user-friendly dashboard and unified callbox let users text, call, send voicemails, chat, and share images from one window. Standard Plans start at $15/month ($12 annually) for features like a web/app dialer, call filters, history, blocking, and forwarding. Premium Plan and Customizable Enterprise plans are also available. Calilio’s AI-powered tools include sentiment analysis, call summaries, and transcriptions. Sentiment analysis identifies client emotions—positive, neutral, or negative while summaries and transcriptions simplify reviewing call purposes and outcomes, boosting efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/86c2d4ec-1d0c-4daa-853a-9854f8117bf3.jpeg","url":"https://www.capterra.co.nz/software/1060583/calilio","@type":"ListItem"},{"name":"EasyCall Cloud","position":21,"description":"EasyCall Cloud, the online software for call centers, offers maximum scalability and flexibility for the administration of online call centers. Clear prices and management of jobs, voice recharges, geographic number and inbound channels is simple and immediate.\n\nEasyCall offers a graphic composer that will help you to easily set the various options, leaving you free from the configuration burden, even complex IVR navigation trees.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d3001f7e-cd78-4085-b3d8-94e3aa0d6d78.jpeg","url":"https://www.capterra.co.nz/software/147346/easycall-cloud","@type":"ListItem"},{"name":"Vocalcom Hermes360","position":22,"description":"Vocalcom Hermes360 provides the answer to the current challenges faced by customer experience and marketing professionals. With this ultra-intuitive, omnichannel, and AI-ready solution, they can improve agent productivity & optimize customer conversations. Our user-friendly software provides agents with dedicated features to have smooth conversations and deliver personalized answers throughout the customer journey—whatever the communication channel—for a more efficient customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0b9b1f1-60a3-45a4-9acc-880078f230ad.jpeg","url":"https://www.capterra.co.nz/software/1022651/vocalcom-hermes360","@type":"ListItem"},{"name":"CallShaper","position":23,"description":"CallShaper is designed to empower outbound and inbound contact centers with 5+ agents. Our solutions are ideal for businesses making and receiving calls to and from USA and Canada.  We offer robust tools that streamline operations and enhance customer interactions across diverse industries using AI, QA, dynamic scripting, IVR, customized reporting, lead management, dispatching, multiple call handling, omni options, and more. Whether your focus is on sales, customer service, telemarketing, or any other form of customer engagement, CallShaper provides a scalable and efficient platform to meet your evolving needs.\n\nDon't let outdated technology hold your contact center back. Contact us today to discuss the benefits CallShaper can bring to your organization. Discover how our robust solutions can revolutionize your operations, enhance agent productivity, and deliver superior customer experiences. Buy with confidence, knowing you're partnering with a leader committed to your success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3835d790-6351-45aa-b588-eec504048e4f.png","url":"https://www.capterra.co.nz/software/157494/callshaper","@type":"ListItem"},{"name":"Ringba","position":24,"description":"Ringba is the ultimate call tracking and analytics platform for professional marketers. Power your entire call business with Ringbas real-time call routing, ring tree bidding technology, and state-of-the-art reporting. All without contracts, minimums, or overages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca5ab653-cc5b-4997-80b5-ec85ccff3a62.png","url":"https://www.capterra.co.nz/software/176276/ringba","@type":"ListItem"},{"name":"ICR Evolution","position":25,"description":"At ICR Evolution we help you connect with your customers in an agile, simple, effective and productive way. EVOLUTION allows you to be where your customers are, at the right time. Answer calls, emails, chats, chatbots, voicebots and social media messages from the same platform and offer a 100% omnichannel customer service experience. EVOLUTION features intelligent contact routing, IVR, predictive dialer, scripting and flow design tools, integrations with CRMs, ERPs and omnichannel communications","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/701eb5de-7c53-4e55-9c4f-de5f035332b6.jpeg","url":"https://www.capterra.co.nz/software/196596/icr-evolution","@type":"ListItem"}],"numberOfItems":25}
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