---
description: Page 3 - Compare the best IVR Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
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title: Page 3 - IVR Software - Prices & Reviews - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IVR Software](https://www.capterra.co.nz/directory/30231/ivr/software) > [Page 3](https://www.capterra.co.nz/directory/30231/ivr/software?page=3)

# IVR Software

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> Interactive Voice Response (IVR) software, allows call centers, help desks and other organizations to create menus which the caller can navigate using spoken commands or their telephone keys.

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## Products

1. [AVOXI](https://www.capterra.co.nz/software/178939/avoxi-genius) — 4.8/5 (59 reviews) — AVOXI's IVR feature provides many routing options to build unlimited and custom routing experiences for all your customers.
2. [Spoke Phone](https://www.capterra.co.nz/software/159762/spoke-phone) — 4.7/5 (56 reviews) — Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Designed mobile-1st, powered by Twilio.
3. [VoIPstudio](https://www.capterra.co.nz/software/162502/voipstudio) — 4.7/5 (55 reviews) — Award-winning VoIP Solution with IVR capabilities. +40 advanced features. Improve your customer experience and never miss a call.
4. [Global Call Forwarding](https://www.capterra.co.nz/software/1013108/global-call-forwarding) — 4.9/5 (54 reviews) — Global Call Forwarding provides toll-free and local numbers from more than 160 countries.
5. [3CLogic](https://www.capterra.co.nz/software/121250/cloud-call-center) — 4.3/5 (49 reviews) — Leading Voice AI and Cloud Contact Center solution designed to help enterprises improve CX for customers and employees.
6. [Sharpen](https://www.capterra.co.nz/software/145658/sharpen) — 4.4/5 (48 reviews) — Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
7. [Call Center Studio](https://www.capterra.co.nz/software/176017/alotech) — 4.5/5 (47 reviews) — Build the most intuitive and efficient IVR flows with Call Center Studio’s next-gen capabilities.
8. [Zoho Voice](https://www.capterra.co.nz/software/1029158/zoho-voice) — 4.0/5 (46 reviews) — Zoho Voice is a flexible and scalable cloud-based business phone and contact center solution to efficiently run your business operation
9. [SparkTG VCC](https://www.capterra.co.nz/software/137672/ivr) — 4.7/5 (42 reviews) — Cloud IVR software for Indian businesses — multi-level menus, Hindi \& regional language support, AI voice routing \& TRAI compliance.
10. [Ultatel Cloud Business Phone System](https://www.capterra.co.nz/software/215555/clarity-business-phone-system) — 4.7/5 (41 reviews) — Unlimited Call, SMS, Fax, Chat, Video. Fully Customizable and Scalable Plans. Rated \#1 by Capterra for Overall Value \& Customer Support
11. [WeKall](https://www.capterra.co.nz/software/201461/wekall) — 4.5/5 (39 reviews) — Spanish-language business telephony in the cloud that allows companies to communicate easily at a low cost.
12. [Rinkel](https://www.capterra.co.nz/software/1040422/rinkel) — 4.7/5 (38 reviews) — Rinkel is a virtual switchboard on your mobile, which allows you to maintain a balance between personal and professional life.
13. [Channels](https://www.capterra.co.nz/software/141537/crazy-call) — 4.8/5 (36 reviews) — Channels is a data-driven IVR Software with free Web calls for you and your customers along with multiple other features.
14. [ClearTouch Operator](https://www.capterra.co.nz/software/210685/cleartouch-operator) — 4.6/5 (36 reviews) — ClearTouch IVR offers 24/7 self-service, smart routing, and CRM integration to cut wait times and deliver seamless customer journey
15. [Freshcaller](https://www.capterra.co.nz/software/165078/freshcaller) — 4.0/5 (35 reviews) — Freshcaller’s IVR system is built for customer support teams and inbound call centers. It offers phone numbers in 90+ countries.
16. [Gupshup](https://www.capterra.co.nz/software/1016241/gupshup) — 4.3/5 (35 reviews) — Gupshup.io is the leading conversational engagement platform for automating marketing, commerce, and support.
17. [Telzio](https://www.capterra.co.nz/software/162167/telzio) — 4.5/5 (34 reviews) — 24/7 automated IVR operation with smart call management and customized guidance for superior customer interactions.
18. [MaxContact](https://www.capterra.co.nz/software/156506/maxcontact) — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that turns conversations into revenue.
19. [LiveVox](https://www.capterra.co.nz/software/81432/livevox) — 4.7/5 (32 reviews) — LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution
20. [CloudAgent](https://www.capterra.co.nz/software/149038/cloudagent) — 4.5/5 (32 reviews) — Build complex IVRs to simplify your customer experience.Offer self service via IVR or combine with ACD to route calls intelligently.
21. [Plum Voice](https://www.capterra.co.nz/software/19653/plum-voice-hosted-ivr) — 4.8/5 (30 reviews) — Plum Voice powers innovative automated solutions for IVR systems, virtual agents, chatbots, messaging campaigns and other applications.
22. [NUACOM](https://www.capterra.co.nz/software/161267/nuacom) — 4.8/5 (30 reviews) — Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business.
23. [Voiso](https://www.capterra.co.nz/software/203121/voiso) — 4.7/5 (30 reviews) — A simply powerful AI-driven contact center software. Every interaction, a human connection.
24. [VCC Live](https://www.capterra.co.nz/software/167993/vcc-live) — 4.7/5 (27 reviews) — Cloud based contact center solution with management and operator features, data security, system integrations and analytical reports.
25. [CallFire](https://www.capterra.co.nz/software/106571/callfire-cloud-call-center) — 4.3/5 (26 reviews) — CallFire's IVR is an automated telephony system that interacts with callers, gathers information, and routes calls to the right person.

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## Related Categories

- [Business Phone Systems](https://www.capterra.co.nz/directory/31101/business-phone-systems/software)
- [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.nz/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30231/ivr/software)
- [All Categories](https://www.capterra.co.nz/directory)

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It is designed to proficiently manage incoming calls, route them efficiently based on customer input, and provide information through pre-recorded messages. The IVR settings are customizable, allowing businesses to tailor the caller's journey, enhance customer service, and resolve inquiries without the need for live operator intervention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a33a5e03-6702-4f8e-86e3-a44374256457.png","url":"https://www.capterra.co.nz/software/162167/telzio","@type":"ListItem"},{"name":"MaxContact","position":18,"description":"MaxContact is the AI-powered customer engagement platform that transforms customer conversations into measurable business outcomes. Built around industry-leading intelligent dialling technology and smart automation, we help teams connect with the right customers at the right time, while AI-powered capabilities drive consistent performance improvements.\n\nOur platform delivers exceptional results - from 200-300% increases in contact rates to doubling sales teams conversion rates. Whether driving sales, improving retention, or optimising debt recovery, MaxContact empowers businesses to scale performance predictably. We're so confident in these results that we guarantee measurable performance improvements with the MaxContact Performance Promise.\n\nTrusted by growing companies handling millions of interactions annually and backed by 5-star UK-based support, MaxContact proves that smart technology amplifies human potential rather than replacing it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7aee20a-66e9-4d21-9679-68a1647a48e3.png","url":"https://www.capterra.co.nz/software/156506/maxcontact","@type":"ListItem"},{"name":"LiveVox","position":19,"description":"LiveVox’s Advanced IVR System maximizes each customer call opportunity by accessing unified customer data from LiveVox’s CRM. Their IVR modules enable extended self-service and intelligent routing while using AI to capture customer profile information and self-submitted data to drive customers through the best flows. All customer information captured during IVR interactions is seamlessly presented on agent screens upon connection to help agents serve customers faster and more efficiently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ab96803-e362-4eac-bc11-f147a640e6fe.png","url":"https://www.capterra.co.nz/software/81432/livevox","@type":"ListItem"},{"name":"CloudAgent","position":20,"description":"Build complex IVRs to simplify your customer experience. Use Ozonetel's fully customizable drag and drop IVR for interaction via DTMF or advanced speech recognition. Offer self service via IVR or combine with ACD to route calls intelligently as per priority, agent skill or timing, while keeping workloads even.\n\n1500+ companies worldwide use Ozonetel IVR as part of a complete, intelligent contact center suite. Setup in a few hours and access extensive features at 40% lower TC","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16a7d7b0-20a9-4e30-a449-20f6386caa4e.png","url":"https://www.capterra.co.nz/software/149038/cloudagent","@type":"ListItem"},{"name":"Plum Voice","position":21,"description":"Plum Voice powers automated communications solutions - IVR systems, virtual agents, chatbots, messaging campaigns, etc. - to simplify the most frequent customer interactions. By using low-code tools on a secure, PCI- and HIPAA compliant platform, users can build self-service applications that provide an excellent customer experience at a fraction of the cost of live agents while augmenting current staff needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1bb622e-cb35-48a1-8cfe-af2c374b947b.png","url":"https://www.capterra.co.nz/software/19653/plum-voice-hosted-ivr","@type":"ListItem"},{"name":"NUACOM","position":22,"description":"The perfect business phone system for Sales and Customer service teams. We've bundled all the features with free calls to over 20 destinations so your team is free to prospect, serve your clients and grow your business. Ready to have a test-drive?","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45e7a40e-bbad-4543-8d23-e5ebae7d97cb.png","url":"https://www.capterra.co.nz/software/161267/nuacom","@type":"ListItem"},{"name":"Voiso","position":23,"description":"At Voiso, we deliver AI-powered contact center software built for sales-driven and customer-focused teams. From fast-scaling fintechs and BPOs to travel, e-commerce, and financial services, we help businesses manage high-volume interactions with clarity and control.\n\nOur platform combines voice, messaging, automation, and AI into one intuitive workspace.\n\nKey features of Voiso include: \n- Get up and running in under 24 hours. \n- Global coverage with local presence in 120+ countries\n- Transcribe a 5 minutes call in 15 seconds in more than 10 languages with our Speech Analytics Feature \n- Make 4x calls per hour with our Predictive AI Dialer  \n- Omnichannel engagement with voice, SMS, WhatsApp, and social messaging in a single workspace\n\nWith Voiso, thousands of companies across the globe experience seamless operations daily, benefiting from our innovative technology and dedicated support. \n\nJoin us and take your business to the next level with Voiso's AI-driven contact center solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ad55407-075e-45af-a6d5-a63dfe6d32ee.png","url":"https://www.capterra.co.nz/software/203121/voiso","@type":"ListItem"},{"name":"VCC Live","position":24,"description":"VCC Live is a cloud-based contact center solution, providing telecommunications services to businesses with more than 10 operators that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer amongst others) allow your contact center team to perform a wide variety of activities on a single platform. Its unique feature, VCC Live Pay allows you to initiate payments over the phone, speeding up debt collection processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d71b9827-287f-4a38-ad6a-9f32f7935ce6.png","url":"https://www.capterra.co.nz/software/167993/vcc-live","@type":"ListItem"},{"name":"CallFire","position":25,"description":"Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient. IVR systems, also known as phone trees, improve efficiencies by letting customers choose the type of help -- such as self-service or speaking with an agent -- that theyd prefer. IVR systems can be applied for both inbound and outbound messaging. The CallFire IVR system is easy to use and streamlines your communications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6a7c534-7040-4b21-907e-3e6b0798369e.png","url":"https://www.capterra.co.nz/software/106571/callfire-cloud-call-center","@type":"ListItem"}],"numberOfItems":25}
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