---
description: Page 2 - Compare the best IVR Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
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title: Page 2 - IVR Software - Prices & Reviews - Capterra New Zealand 2026
---

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# IVR Software

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> Interactive Voice Response (IVR) software, allows call centers, help desks and other organizations to create menus which the caller can navigate using spoken commands or their telephone keys.

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## Products

1. [UJET](https://www.capterra.co.nz/software/164070/ujet) — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
2. [Gladly](https://www.capterra.co.nz/software/156723/gladly) — 4.8/5 (139 reviews) — Gladly’s IVR routes calls with intelligence and context—no add-ons or integrations required.
3. [Acefone](https://www.capterra.co.nz/software/198347/acefone) — 4.6/5 (135 reviews) — No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
4. [XCALLY](https://www.capterra.co.nz/software/136894/xcally) — 4.8/5 (130 reviews) — Easily create IVR projects using our drag \& dop designer\!
5. [Nextiva Contact Center](https://www.capterra.co.nz/software/145004/nextiva-call-center) — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
6. [ZIWO](https://www.capterra.co.nz/software/171265/ziwo) — 4.7/5 (108 reviews) — Cloud Contact Center solution deployed instantly with CRM plugins, full API access, and agent connectivity.
7. [Toky](https://www.capterra.co.nz/software/156115/toky) — 4.2/5 (106 reviews) — Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
8. [Bright Pattern](https://www.capterra.co.nz/software/130369/bright-pattern) — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
9. [Squaretalk](https://www.capterra.co.nz/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews) — Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization
10. [Ameyo](https://www.capterra.co.nz/software/85852/ameyo) — 4.2/5 (100 reviews) — Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features
11. [wolkvox](https://www.capterra.co.nz/software/193276/wolkvox) — 4.6/5 (100 reviews) — Create automated and natural interactions with a voicebot, using more than 350 predefined voices or creating a customized one.
12. [Convirza](https://www.capterra.co.nz/software/150822/convirza) — 4.4/5 (99 reviews) — Turn conversations into Customers. Create and Convert more leads with Conversation Analytics®, AI and Call Tracking.
13. [InfoFlo](https://www.capterra.co.nz/software/96628/infoflo) — 4.5/5 (96 reviews) — HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price\!
14. [Amazon Connect](https://www.capterra.co.nz/software/1017140/amazon-connect) — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
15. [CxEngage](https://www.capterra.co.nz/software/157026/lifesize) — 4.4/5 (91 reviews) — Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application.
16. [Plivo](https://www.capterra.co.nz/software/164618/plivo) — 4.3/5 (84 reviews) — Plivo's SMS and Voice API platform offers businesses a simple, fast, and scalable way to modernize their customer communications.
17. [uContact](https://www.capterra.co.nz/software/115213/ucontact) — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
18. [Phonexa](https://www.capterra.co.nz/software/156125/phonexa) — 5.0/5 (75 reviews) — Greet callers with pre-recorded messages and use voice or touch-tone responses to direct a caller to the right destination.
19. [Dialshree](https://www.capterra.co.nz/software/144944/dialshree) — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
20. [FluentStream](https://www.capterra.co.nz/software/138973/fluentstream) — 4.6/5 (71 reviews) — FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability.
21. [Vonage Contact Center](https://www.capterra.co.nz/software/104649/contactworld) — 4.3/5 (70 reviews) — NewVoiceMedia is the leading provider of cloud contact center software and IVR for Salesforce, providing 99.999% reliability worldwide.
22. [Kavkom](https://www.capterra.co.nz/software/140624/predictive-dialer-pbx) — 4.7/5 (70 reviews) — Auto dialer, Voice Broadcasting, Cloud PBX, CRM, DIDs, Videoconference. Collaborating with your customers and teams becomes easier\!
23. [Exotel](https://www.capterra.co.nz/software/134642/exotel) — 4.3/5 (69 reviews) — India’s truly connected customer conversation platform lets you deliver the best CX. Become the brand that your customers love\!
24. [RingByName](https://www.capterra.co.nz/software/169306/ringbyname) — 4.6/5 (69 reviews) — RingByName is a powerful cloud phone service designed to make your business more efficient and save you money.
25. [MyOperator](https://www.capterra.co.nz/software/159433/myoperator) — 4.2/5 (68 reviews) — What if your business never missed a single customer call or WhatsApp message? That’s exactly what MyOperator makes possible.

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## Related Categories

- [Business Phone Systems](https://www.capterra.co.nz/directory/31101/business-phone-systems/software)
- [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.nz/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30231/ivr/software)
- [All Categories](https://www.capterra.co.nz/directory)

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They also monitor script adherence, sentiment, keywords and much more.\n*Sales Teams — Sales teams use Convirza to call the best leads, at the right times, and say the right things.\n\nWe integrate with marketing tools, CRM's and phone providers to provide you and your customers with the best experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c597450-7b2b-4dc7-bf42-8e5d1e0a90b5.png","url":"https://www.capterra.co.nz/software/150822/convirza","@type":"ListItem"},{"name":"InfoFlo","position":13,"description":"We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. 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It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers.\nOur VoIP \n\nDialShree has some futuristic add-ons to offer more consolidated call center software to specific industries.\nVisit us @ https://elisiontec.com/products/contact-center-software/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cca13c20-b6b9-495a-b6bc-fe2d58900e0f.jpeg","url":"https://www.capterra.co.nz/software/144944/dialshree","@type":"ListItem"},{"name":"FluentStream","position":20,"description":"With FluentStreams IVR Auto Attendant feature, you can customize greetings, menu directory, and forward callers to the appropriate person or department. Instead of having receptionists managing all inbound calls, the Auto-Attendant can direct your customers to the information, individual, or team they request. FluentStream offers dynamic cloud-based technology for all businesses, bringing the best performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24f18e95-239c-4af6-985c-17875ed0d52c.png","url":"https://www.capterra.co.nz/software/138973/fluentstream","@type":"ListItem"},{"name":"Vonage Contact Center","position":21,"description":"NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, giving sales and service organizations the ability to instantly connect their agents to prospects and customers over the phone. Interactive Voice Response (IVR) system interacts with callers, gathers information, and routes calls to the appropriate recipient. Callers can be provided with self-service options as well as the ability to request a call back while retaining their place in the queue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/37dbba52-bdb5-4a00-a50b-dc57a7802267.png","url":"https://www.capterra.co.nz/software/104649/contactworld","@type":"ListItem"},{"name":"Kavkom","position":22,"description":"Hosted VoIP Business Phone Services and More\nKavkom business cloud hosted solutions help enterprises serve their customers better and increase sales with mobile and flexible solutions that allow do business faster, anywhere, anytime. \nFrom hosted VoIP business phone services and cloud-based call center software to unified communications, our services are easy to use, advanced, reliable and tailor-made.\nCollaborating with your customers and your teams becomes easier!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4926ef8c-c02a-4dae-86a9-085eb1a2484b.png","url":"https://www.capterra.co.nz/software/140624/predictive-dialer-pbx","@type":"ListItem"},{"name":"Exotel","position":23,"description":"Exotel is the emerging market’s leading customer conversation platform and business-focused virtual telecom operator. \n\nSince its 2011 inception, Exotel's connected conversation platform has powered over 70 million daily conversations for 7000+ businesses across India, SE Asia, and MEA. \n\nToday, its omnichannel contact center, communication API suite, and conversational AI platforms are vital in managing customer conversations for rapidly growing businesses in these regions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6958615-76dc-4072-b8fd-94ca2f371f27.png","url":"https://www.capterra.co.nz/software/134642/exotel","@type":"ListItem"},{"name":"RingByName","position":24,"description":"RingByName is way more than a business phone service. It combines first-class hosted phone service with powerful Unified Communications tools to help you win and keep more customers. It boasts powerful UCaaS features and built-in customer contact center and journey management tools, as well as cutting-edge features such as desktop and mobile collaboration tools - videos, chat, SMS and file sharing.  Our goal is to help businesses build better relationships with their customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/718ebe2a-a548-4854-84d7-4ebce3a8272b.png","url":"https://www.capterra.co.nz/software/169306/ringbyname","@type":"ListItem"},{"name":"MyOperator","position":25,"description":"As India’s largest Unified Communications Software with Call + WhatsApp platform, MyOperator empowers businesses, whether MSMEs or large enterprises, to manage customer conversations seamlessly across voice and chat, 24x7, with 99.9% uptime and dedicated support.\nWhy do 15,000+ brands trust MyOperator?\nBecause it delivers scale, speed, and smart automation—all in one platform.\n\n✅ 2.5+ billion customer conversations powered across industries\n✅ Highly rated on Google, G2, and Capterra\n✅ Automate support using AI-powered Voice & WhatsApp bots\n✅ Launch intelligent WhatsApp campaigns with real-time tracking\n✅ Run customer service on the VoIP-enabled Call + WhatsApp suite\nWhat communication tools does MyOperator offer?\nIntegrated Call + WhatsApp Solutions\nWhatsApp Business API\nIVR and Toll-Free Numbers\nReal-Time Analytics & Call Reports\nAI-based Speech Analysis\nVoIP and Call Blasting\nCorporate Line Dialer App\nCRM and Third-party Integrations\nBulk SMS and Campaign Manager","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3a3abf21-1a0a-4b09-81b8-af1342c12315.png","url":"https://www.capterra.co.nz/software/159433/myoperator","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/directory/30231/ivr/software?page=2#itemlist","numberOfItems":25}
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