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Order Management Software
Order Management software enables the management of orders from initial acceptance to shipment of a finished good.
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Real-time WMS for SMEs that helps businesses automate backorders, track batches, ensure compliance & traceability, cut costs, and more.
Learn more about Datapel
Datapel is a cloud-based order and warehouse management system designed for small‐to‐medium businesses across diverse industries including food and beverage, manufacturing, wholesale and distribution, health/pharma, and more. The solution delivers real‑time inventory tracking, automated backorder management, and batch & expiry monitoring features—ensuring compliance, optimizing waste, and streamlining multi‑bin operations. It integrates with accounting systems such as MYOB, Xero and other EDI platforms. It also offers barcode scanning and customizable reporting with interactive dashboards. Datapel also provides inventory & bin management, pick & pack smarts, and backorder functionality.
Learn more about Datapel
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
SPS Commerce goes beyond EDI technology to take the complexity, cost, and risk out of managing trading partner relationships.
Learn more about SPS Commerce
SPS Commerce Fulfillment is your gateway to retail growth. With access to the world’s largest network of pre-mapped connections via the only EDI solution on the market with full-service support, you’ll remove the heavy lift associated with manual supply chain management. Enjoy a fully compliant solution proactively monitored 24/7 by our team of experts that tackles all your EDI needs, including system integration and document automation.
Learn more about SPS Commerce
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Local product
Connect your orders and inventory across sales channels and stock locations and simplify order fulfillment
Learn more about Cin7 Core
Cin7 connects your orders and inventory across sales channels and stock locations. With EDI and integrations to all the popular eCommerce platforms, marketplaces, accounting tools, and 3PLs in one order and inventory management software, order fulfillment has never been easier. Designed for SMBs, Cin7 provides exceptional automations, workflows, reports, and analysis to enable brands, manufacturers, retailers, and wholesalers to operate efficiently as they scale.
Learn more about Cin7 Core
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
A scalable cloud ERP platform that connects finance, sales, inventory, production, and people workflows all in one place. Made for ANZ.
Learn more about MYOB Acumatica
Designed specifically for mid-sized businesses (20-1,000+FTEs), the MYOB Acumatica ERP platform harnesses award-winning technology, industry specific workflows and hands-on support from local experts to unlock insights and drive growth for businesses.
For the companies that have outgrown accounting software, the scalable platform connects finance, sales, inventory, production, and people workflows all in one place and is tailored to the specific needs of Aussie and Kiwi businesses.
Learn more about MYOB Acumatica
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Brightpearl: Perfect for $1M+ multichannel retailers. Automate orders, sync inventory, and integrate accounting for streamlined operations and growth.
Learn more about Brightpearl
Elevate your retail operations with Brightpearl’s all-in-one platform, perfect for $1M+ multichannel retailers. Automate order and inventory management, integrate accounting, and gain real-time insights. Seamlessly manage sales across channels with instant updates and smart inventory planning. Brightpearl’s Automation Engine processes orders 70% faster, while flexible returns and integrated POS ensure streamlined operations. Trusted by leading brands, it offers Plug & Play integrations for rapid scalability and efficiency.
Learn more about Brightpearl
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Maximise your profits with intelligent ordering insights.
Learn more about Epos Now
Maximise your profits with intelligent ordering insights
Use powerful reporting tools to gain valuable insight into how your dishes perform.
Visualise data and see trends with custom dashboards
Know which dishes get ordered and which don't.
Analyse individual dish performance to optimise your menu.
Compare actual vs expected inventory to help you plan for busy periods.
Simplify your accounting by syncing reports with Sage, Xero, Quickbooks, and other apps.
Learn more about Epos Now
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
ReturnGO is one of the most advanced return solutions on the market, trusted by thousands of eCommerce merchants of all sizes.
Learn more about ReturnGO
ReturnGO is one of the most advanced return solutions on the market, trusted by thousands of eCommerce merchants of all sizes.
Provide your customers with a smooth return experience using a branded return portal that encourages customers to exchange products or receive store credits instead of requesting refunds.
ReturnGO focuses on improving your bottom line and lowering reverse logistics costs, as well as increasing customer retention and average order value.
Learn more about ReturnGO
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
SKULabs centralizes orders for seamless tracking, prioritizing, and fulfillment with bulk actions, shipping integration, and real-time.
Learn more about SKULabs
SKULabs' order management system centralizes orders from all sales channels for seamless processing. Easily track, prioritize, and fulfill orders with tools for bulk actions, shipping integration, and real-time status updates. Prevent errors, speed up fulfillment, and keep customers happy with efficient, accurate order handling.
Learn more about SKULabs
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
MRPeasy is a cloud-based, affordable and user-friendly ERP with strong order management functionalities for small manufacturers.
Learn more about MRPeasy
Affordable and user-friendly self-service ERP/MRP software for small manufacturers and distributors. Quick and accurate quotes, customer order processing, automatic creation of manufacturing orders for necessary products and purchase orders for required materials. A single tool for managing sales, inventory, purchases, production, and finances. No more spreadsheets, always promise accurate lead times, prevent stock-outs and overstocking, improve internal communication and customer satisfaction.
Learn more about MRPeasy
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Quivers Unified Commerce platform seamlessly integrates online and in-store experiences, uniting B2B and B2C strategies. With Quivers,
Learn more about Quivers
Quivers Unified Commerce Platform empowers specialty brands to seamlessly unify their direct-to-consumer (DTC) and B2B sales channels. By integrating eCommerce with live retail inventory, Quivers ensures consumers can purchase when and where they want, eliminating out-of-stocks and offering conversion-driving fulfillment options like Ship-from-Store and BOPIS, which drive both retail foot traffic and sell-through. With comprehensive sales insights, brands gain real-time visibility into demand and supply across all markets, allowing them to optimize inventory by accurately identifying the right quantities and assortments for each channel, fueling scalable growth.
Learn more about Quivers
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
StockIQ is an intelligent supply chain planning solution for planning demand, inventory, replenishment, suppliers and capacity.
Learn more about StockIQ
StockIQ is an intelligent supply chain planning software solution for Demand management, Replenishment planning, Supplier planning, Promotion Planning and monitoring, Inventory and Capacity planning.
The StockIQ software is tailored to the distribution and manufacturing industries.
The inventory reporting solution accelerates the Sales & Operations Planning processes (S&OP) and ensure timely collaboration among sales, marketing, supply chain, finance and partners.
Learn more about StockIQ
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Trello is a project management software that helps teams organize and manage their tasks and projects from anywhere.
Trello is a project management software that helps teams capture, organize, and tackle their to-dos from anywhere. Its intuitive boards, lists, and cards provide a visual layout to track task progress. The Inbox feature captures details from emails and messages, turning them into organized to-dos. Trello's Planner integration syncs with calendars to boost productivity.
Trello's automation through Butler allows teams to automate workflows. It offers integrations and Power-Ups to connect tools and streamline workflows. Templates from industry leaders provide a blueprint for success.
Trello's flexibility suits various teams, from marketing to engineering. Its interface and collaborative features keep remote teams connected and motivated. With Trello, teams can organize projects, track deadlines, and align teammates, empowering them to achieve more together.
Learn more about Trello
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Accounting software for small businesses with access to customer, vendor and employee information.
QuickBooks Enterprise is a comprehensive business management solution. It includes a centralized order management dashboard that assists with the pick, pack, and ship process. The cloud access functionality allows teams to collaborate from anywhere, ensuring remote work capabilities. QuickBooks Desktop Enterprise also offers industry-specific editions with additional reports and tools tailored to the unique needs of manufacturing, wholesale, distribution, construction, retail, and professional services businesses.
Learn more about QuickBooks Enterprise
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
monday.com is a Work OS helping organizations manage all aspects of their work on one platform, boosting productivity and efficiency.
monday.com's CRM software will help you easily track all your orders, from initial acceptance to the shipment of the finished goods. With colorful views, you'll always know where all your orders stand and what needs to be done. Control every stage of your supply chain, track your orders' progress, delivery times, pipelines, or anything else using our Reports & Dashboards, no coding necessary.
Learn more about monday.com
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Weebly helps you launch and grow your online store with step-by-step guidance, full SEO optimization, marketing tools and more.
Weebly allows anyone to start and grow their own online store with curated templates, powerful features and integrated marketing. More than 50 million entrepreneurs around the world use Weebly to grow their customer base, reach a global audience and create a quality website that works well on any device. Weebly offers a range of pricing options and is consistently the highest rated website building mobile app in the App Store and Google Play.
Learn more about Weebly
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
NetSuite order management automates order management, returns, and exchanges, providing a flawless, flexible fulfillment strategy.
NetSuite order management enables a buy anywhere, fulfill anywhere, return anywhere experience. Ensure efficient order management processes across all channels and fulfillment options throughout the order lifecycle, allowing businesses to deliver on customer expectations and drive profits. Automate the end-to-end order lifecycle, including order capture and validation, order release, shipment confirmation, customer communications, and settlement.
Learn more about NetSuite
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Automate RFQs & POs based on stock levels (or sales orders). Offers detailed information to keep track of incoming shipments and more.
Odoo¿s all-encompassing business solution allows companies to keep track of quotes, the number of orders, the status of orders, as well as expected delivery dates with the utmost ease and simplicity. Save valuable time by setting up specific rules, which automatically send RFQs and POs to suppliers, based on stock levels.
Learn more about Odoo
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
ShippingEasy is the easiest online shipping platform for growing businesses, featuring discounted shipping rates and easy automation.
ShippingEasy is the easiest online shipping platform for growing businesses. With ShippingEasy, merchants can access discounted USPS and UPS shipping rates, automate shipping, and get time back to focus on building their business. Robust integrations with all leading online channels allow merchants to manage orders, shipments, and customers from everywhere they sell, all in one easy-to-use platform.
Learn more about ShippingEasy
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Fishbowl Manufacturing and Inventory Management is a complete order management solution for manufacturers, distributors, & wholesalers.
Fishbowl's order management solution is designed to help you automate your ordering process, reduce costs and maximize profitability. Our real-time data and inventory management capabilities give you the information you need to make quick decisions while maximizing efficiency, while our work automation tools automate your routine tasks so you can focus on what really matters—growing your business.
Learn more about Fishbowl
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
With direct integrations to over 100 of the top-selling channels, ShipStation makes it easy to manage all your orders on one platform.
ShipStation Order Management software helps you organize your ecommerce orders easily and effectively. ShipStation provides several ways to manage all of your online orders and automate the many tasks associated with order fulfillment. Gain complete control and insight into all of your orders at every stage of the shipping process regardless of the original selling channel. Save time by automatically applying actions to orders based on the criteria you set.
Learn more about ShipStation
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Quote-to-cash tool that optimizes profitability of scaling job shops and streamlines workflows by simplifying manufacturing processes.
JobBOSS², formerly known as E2 Shop promotes the profitability of scaling job shops, make-to-order manufacturers, and contract manufacturers by delivering a seamless quote-to-cash solution. A combination of JobBOSS expertise and the E2 Shop software, JobBOSS² eliminates waste, streamlines operations, and reduces bottlenecks while improving shop floor throughput. The cloud-based solution offers tools and integrations needed to run shop floor and back office operations. It helps manage the daily demands of job shops, get real-time visibility into job profitability, and gain accessibility, security, & efficiency with the cloud. It helps businesses become an ITAR/CMMC-compliant shop.
Learn more about JobBOSS²
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Shippo is a multi-carrier shipping management software for ecommerce that helps automate and streamline your shipping end-to-end.
Shippo is a shipping management platform that allows you to integrate and sync orders and tracking information with your store, platform, marketplace, or API. Ship with 40+ international and domestic carriers, including FedEx, DHL, USPS, UPS, etc. and enjoy exclusive pre-negotiated discounts. Generate labels faster, bulk-print at speed, automate returns, sync orders automatically, track shipments and notify customers, add shipping insurance, and more.
Learn more about Shippo
...
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Local product
Connect your orders and inventory across sales channels and stock locations and simplify order fulfillment
Cin7 connects your orders and inventory across sales channels and stock locations. With built-in EDI and integrations to all the popular eCommerce platforms, marketplaces, accounting tools, and 3PLs in one order and inventory management software, order fulfillment has never been easier. Designed for SMBs, Cin7 provides exceptional automations, workflows, reports, and analysis to enable brands, manufacturers, retailers, and wholesalers to operate efficiently as they scale.
Learn more about Cin7 Omni
...
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Sage Intacct is a cloud-native growth accounting solution designed to effortlessly provide you with strategic insights enabling you to scale your business.
Sage Intacct is a cloud-native growth accounting solution designed to effortlessly provide you with strategic insights enabling you to scale your business. Set your operations apart, leveraging the power of Ai and seamless integrations. Free up time from admin to focus on accelerating growth and driving impactful decision making with key metrics.
Accelerating Growth: Lead a stronger growth strategy for your business by reducing costs, unlocking revenue, and freeing up resources to support your ambitions.
Competitive Advantage: Make faster, smarter decisions and outsmart the competition by leveraging our industry-leading real-time reporting.
Unlock Team Potential: Real-time insights and new tools that empower and delight both your finance team and business users to do their best work.
Return on Investment: Realise the value of your software (and then some) with the savings, profits, and growth from switching to a Growth Accounting Solution.
Learn more about Sage Intacct
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
The secret powering small businesses in 90+ countries worldwide. Track stock, manage sales, pick and ship orders, and more,
inFlow Inventory is the easiest way to run and manage your product-based business.
If you're in wholesale, distribution, manufacturing, or ecommerce, inFlow can help you:
• track inventory across all locations
• manage purchases and sales
• pick, pack, and ship orders
• track BOM and assemblies
• connect ecommerce and accounting
• get work done from any device
Our world-class support is available via live chat, email, and phone.
Click Visit Website to get your 14 day free trial now.
Learn more about inFlow Inventory
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Order Management Software Buyers Guide
Table of Contents
What is order management software?
Order management software facilitates order management from initial acceptance through final shipment. Its core features include order processing, inventory control, product cataloging, and dispatch management. These solutions help businesses coordinate their supply chain operations, as well as manage multichannel sales strategies. Additionally, these systems offer features like payment processing, multichannel marketing, and customer relationship management.
This software category is related to eCommerce software , order entry software , and inventory management software .
The benefits of order management software
These days, stores (both traditional and online) are facing challenges related to increasing marketing channels, faster delivery expectations, and complex supply chains. To stay competitive, it's important for merchants to ensure that orders are filled and dispatched promptly and precisely. Order management software helps businesses shorten their order delivery times and gain greater control over associated processes. These systems offer benefits including:
- Better customer service: Order management software provides real-time status updates for customers, allowing them to anticipate their delivery. The software stores details such as delivery address and payment mode when a new customer enters their information for the first time. This eliminates the need for the same customer to re-enter the information for future orders, letting them check out faster.
- Reduced order processing errors: It's easy for errors to happen when you're managing huge order volumes of multiple channels. Through features like barcode tagging, order management software ensures that orders are dispatched to the right recipients.
- Quick order processing: Order management software provides a centralized database where information related to the warehouse, shipment, inventory levels, and employees are stored. This allows sales representatives to fetch required information without calling the office or juggling through numerous spreadsheets.
Typical features of order management software
- Order entry: Register recieved orders in the system.
- Order tracking: Track orders and their statuses as they move along the supply chain and reach the customer.
- Backorder management: Manage orders for products that are currently unavailable due to inventory shortage.
- Catalog management: Create and manage digital catalogs of products, including details such as price and specifications.
- Inventory management: Track available inventory and manage the flow of goods from warehouses to point-of-sale.
Considerations when purchasing order management software
- Mobile capability: Check if the solution you're considering has a mobile app. If it does, then further evaluate whether the app incorporates the latest technology/market trends, such as automated event-based alerts.
- Barcode scanning: The most common 1-D barcodes in use today are UPC, code 128, and code 39. You should research and determine which barcodes your business needs to ensure that the software you shortlist supports your barcode requirements. Most retailers should choose UPC barcodes, while Code 128 is generally used in distribution and transportation. Code 39 is primarily used in the automotive and defense industry.
- Scalability: For organizations to grow without incurring repeated software costs, they should ensure that the software they choose is scalable. The system should be flexible to accommodate evolving business scenarios such as more employees/customers and an expanded product catalog.
Relevant order management software trends
- Robots to manage stock and delivery: Companies are using robots to check and restock their inventories. Robots can pick orders and move them to required destinations. Cognitive learning systems and sensors allow robots to assess product quality and an algorithm guides the entire operation. Order management software tracks the progress of deliveries in real time. UPS uses an AI-powered GPS tool called ORION to create efficient routes for its fleet. ORION creates these routes based on driver and customer feedback.
- IoT and automation: The IoT connects a group of devices/equipment to create a network wherein the connected elements exchange data and work in conjunction with each other. As each element feeds relevant information to another trigger/modulate an appropriate response, warehouse operations are automated and streamlined. For example, after a scanner reads the barcode on a product, it can instruct an automated guided vehicle (AVG) to carry and store the product on a particular shelf.
