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Order Management Software

Order Management software enables the management of orders from initial acceptance to shipment of a finished good. These applications provide customized tools to match an operations workflow, business rules, integration needs, data capture requirements, merchandising techniques and multi-channel sales strategy. Order Management solutions also typically offer real-time integration with inventory control, order management, payment processing, marketing and customer relationship management, helping to optimize costs and increase efficiency. Order Management software is related to eCommerce software and Order Entry software.

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Connect your orders and inventory across sales channels and stock locations and simplify order fulfillment Learn more about Cin7 Omni
Cin7 connects your orders and inventory across sales channels and stock locations. With built-in EDI and integrations to all the popular eCommerce platforms, marketplaces, accounting tools, and 3PLs in one order and inventory management software, order fulfillment has never been easier. Designed for SMBs, Cin7 provides exceptional automations, workflows, reports, and analysis to enable brands, manufacturers, retailers, and wholesalers to operate efficiently as they scale. Learn more about Cin7 Omni

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Datapel is a reliable Order and Warehouse Management System that reduces costs, increases efficiency and improves inventory control. Learn more about Datapel WMS
Datapel is a reliable Order and Warehouse Management System that helps you reduce costs, increase efficiency, and significantly improve your inventory control. You can obtain timely insights and optimize operations by using efficient order fulfilment and automated backorder management features. Your Datapel Cloud WMS integrates powerful functionalities into a single, user-friendly system. With a dedicated local support team, implementation is a seamless process. Learn more about Datapel WMS

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
An intelligent, automated order processing solution. Lucy integrates your emailed PDF purchase orders from your inbox to your ERP. Learn more about Lucy
Instantly turn PDF purchase orders into sales orders in your ERP. An incredibly fast and scalable solution, Lucy automation handles the PDF orders your customers send via email. Around the clock, emails are opened, purchase orders are read, and sales orders are created in your ERP. Ready to pick, pack, and ship in seconds. No errors, no down time, no late orders, no overtime. Learn more about Lucy

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Maximise your profits with intelligent ordering insights. Learn more about Epos Now
Maximise your profits with intelligent ordering insights Use powerful reporting tools to gain valuable insight into how your dishes perform. Visualise data and see trends with custom dashboards Know which dishes get ordered and which don't. Analyse individual dish performance to optimise your menu. Compare actual vs expected inventory to help you plan for busy periods. Simplify your accounting by syncing reports with Sage, Xero, Quickbooks, and other apps. Learn more about Epos Now

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Multi-channel order management combined with fulfillment, shipping, and inventory management all in one. Learn more about SKULabs
Supercharge your ecommerce business with an all-in-one inventory management and order fulfillment solution. Sync all of your multi-channel orders in one place, push inventory updates in real-time, and pick and ship orders faster than ever using barcode scanning and automatic sorting for individual orders or multi-order batches. Get live rates and print shipping labels from every carrier you use without switching between shipping software. Plus, get instant access to discounted USPS postage! Learn more about SKULabs

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
monday.com's CRM software will help you easily track all your orders, from initial acceptance to the shipment of the finished goods. With colorful views, you'll always know where all your orders stand and what needs to be done. Control every stage of your supply chain, track your orders' progress, delivery times, pipelines, or anything else using our Reports & Dashboards, no coding necessary. Learn more about monday.com

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
SPS Commerce goes beyond EDI technology to take the complexity, cost, and risk out of managing trading partner relationships. Learn more about SPS Commerce
SPS Commerce Fulfillment is an entire team of trusted advisors ready to help you achieve 100% EDI compliance and ongoing success with your retailer, grocer and distributor trading partners. Our full-service solution was created for suppliers, distributors and 3PLs to grow their retail network, meet any EDI requirements and handle fulfillment complexity with ease. Our experts know your systems and can help connect your orders to flow easily through your order-to-cash process. Learn more about SPS Commerce

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
ReturnGO is one of the most advanced return solutions on the market, trusted by thousands of eCommerce merchants of all sizes. Learn more about ReturnGO
ReturnGO is one of the most advanced return solutions on the market, trusted by thousands of eCommerce merchants of all sizes. Provide your customers with a smooth return experience using a branded return portal that encourages customers to exchange products or receive store credits instead of requesting refunds. ReturnGO focuses on improving your bottom line and lowering reverse logistics costs, as well as increasing customer retention and average order value. Learn more about ReturnGO

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Fulfil sales orders, enter quotes, create shipments, apply discounts, track prices and check inventory all in one place - in real-time. Learn more about MYOB Advanced Business
MYOB Advanced Business is ideal for bigger businesses that have outgrown accounting software. It's secure, cloud-based business management software that connects your entire organisation across finance, operations, sales and HR, enabling integrated, real-time data to make smarter decisions for faster growth. Tailored specifically for your bigger business needs, MYOB Advanced Business includes accounting, inventory management, workflows, manufacturing, payroll functionality and much more. Learn more about MYOB Advanced Business

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
A web-based procurement software that offers the ability to create, view, and approve POs, track deliveries and approve invoices. Learn more about Digital Purchase Order
This cloud-based procurement software is an award winning solution, simplifying the purchase workflow and offering the complete cycle starting from the creation of POs, their customized approval, track receiving and matching+approval of invoices. DPOs advanced user interface is easy to use and available 24/7. It works with multiple languages and currencies and is also available through mobile apps. Our clients have more than 200 options to customize their settings the way they want. Learn more about Digital Purchase Order

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Katana's cloud platform offers live inventory, production, accounting, and reporting for businesses to make the right decisions. ​ Learn more about Katana Cloud Inventory
Katana is a manufacturing ERP that gives you a live look at your business. Features include live inventory and manufacturing management, batch tracking for end-to-end traceability, a Shop Floor App for total floor-level control, open API, and a growing channel partner network. Real-time master planning features automate resource allocation based on prioritised sales orders and integrations with e-commerce, accounting, CRM, and reporting services to centralise all key business operations. Learn more about Katana Cloud Inventory

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Cloud-based solution that lets restaurant owners accept online orders, collect payments, and more from a unified platform. Learn more about Aigens Ordering
Aigens Ordering is a platform that enables restaurants to offer self-service kiosks, mobile, app, and web ordering options for customers. The software allows guests to order and pay for dine-in, takeaway, food delivery, and hotel In-room Dining orders. Key features include AI-powered suggestions to increase order size, the ability to take orders from customers waiting in line, tools to create seasonal discounts and menu items, an intuitive interface to display menu details, and a suite of ordering and payment options. Seamless integrations with POS, PMS, CRM, loyalty programmes, logistics platforms, and payment providers are available. Learn more about Aigens Ordering

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Procurify’s Intelligent Spend Management platform provides real-time visibility and control over all business spend. Learn more about Procurify
Procurify is the Intelligent Spend Management company. We’re on a mission to give all organizations unprecedented visibility and control over their business spend. By bringing more spend under management in one procure-to-pay solution, our customers capture unified spend data that can be harnessed to realize millions of dollars in time and cost savings. Procurify is trusted by hundreds of customers worldwide to manage over US$30 billion dollars of organizational spend. Learn more about Procurify

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.
From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+ integrations with other key tools like Google Drive, Slack, Jira and more, Trello is a living, breathing project hub of cross-team collaboration no matter where your work needs to happen. Trello brings joy to teamwork by making it transparent and easily shareable across boards and teams. Learn more about Trello

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
The leading accounting software for small businesses. Instant access to customer, vendor and employee information.
QuickBooks Enterprise (Save Up to 40%) is an end-to-end accounting software that can grow with your business. It provides all the tools your business needs, yet is easy to use. You can organize your books, manage inventory, track sales, and even run payroll, but at the fraction of the cost. With QuickBooks Enterprise, you save thousands of dollars a year vs. comparable solutions. Powerful and flexible, it also comes in editions designed to fit your specific needs. Take a free test drive today. Learn more about QuickBooks Desktop Enterprise

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
NetSuite order management automates order management, returns, and exchanges, providing a flawless, flexible fulfillment strategy.
NetSuite order management enables a buy anywhere, fulfill anywhere, return anywhere experience. Ensure efficient order management processes across all channels and fulfillment options throughout the order lifecycle, allowing businesses to deliver on customer expectations and drive profits. Automate the end-to-end order lifecycle, including order capture and validation, order release, shipment confirmation, customer communications, and settlement. Learn more about NetSuite

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
ShippingEasy is the easiest online shipping platform for growing businesses, featuring discounted shipping rates and easy automation.
ShippingEasy is the easiest online shipping platform for growing businesses. With ShippingEasy, merchants can access discounted USPS and UPS shipping rates, automate shipping, and get time back to focus on building their business. Robust integrations with all leading online channels allow merchants to manage orders, shipments, and customers from everywhere they sell, all in one easy-to-use platform. Learn more about ShippingEasy

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
With direct integrations to over 100 of the top-selling channels, ShipStation makes it easy to manage all your orders on one platform.
ShipStation Order Management software helps you organize your ecommerce orders easily and effectively. ShipStation provides several ways to manage all of your online orders and automate the many tasks associated with order fulfillment. Gain complete control and insight into all of your orders at every stage of the shipping process regardless of the original selling channel. Save time by automatically applying actions to orders based on the criteria you set. Learn more about ShipStation

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
JobBOSS², formerly known as E2 Shop, promotes the profitability of scaling job shops by delivering a seamless quote-to-cash solution.
JobBOSS² promotes the profitability of scaling job shops, make-to-order manufacturers, and contract manufacturers by delivering a seamless quote-to-cash solution. A combination of JobBOSS expertise and the E2 Shop software, JobBOSS² has been helping five thousand shops increase profits by eliminating waste and streamlining operations. With an intuitive cloud-based solution and set of native mobile apps, JobBOSS² has all the tools and integrations you need to easily run your shop floor and back office operations. Easily manage the daily demands of your job shop • Take back valuable time with JobBOSS²s job shop • Get real-time visibility into job profitability • Gain accessibility, security, & efficiency with the cloud • Become an ITAR/CMMC-compliant shop Home-made compliance leaves companies more vulnerable to violations. Our JobBOSS² ITAR/CMMC solution is monitored by dedicated data custodians working around the clock to help you. Learn more about JobBOSS²

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Fishbowl Manufacturing and Inventory Management is a complete order management solution for manufacturers, distributors, & wholesalers.
Fishbowl's order management solution is designed to help you automate your ordering process, reduce costs and maximize profitability. Our real-time data and inventory management capabilities give you the information you need to make quick decisions while maximizing efficiency, while our work automation tools automate your routine tasks so you can focus on what really matters—growing your business. Learn more about Fishbowl

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Shippo is a multi-carrier shipping management software for ecommerce that helps automate and streamline your shipping end-to-end.
Shippo is a shipping management platform that allows you to integrate and sync orders and tracking information with your store, platform, marketplace, or API. Ship with 40+ international and domestic carriers, including FedEx, DHL, USPS, UPS, etc. and enjoy exclusive pre-negotiated discounts. Generate labels faster, bulk-print at speed, automate returns, sync orders automatically, track shipments and notify customers, add shipping insurance, and more. Learn more about Shippo

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
Automate RFQs & POs based on stock levels (or sales orders). Offers detailed information to keep track of incoming shipments and more.
Odoo¿s all-encompassing business solution allows companies to keep track of quotes, the number of orders, the status of orders, as well as expected delivery dates with the utmost ease and simplicity. Save valuable time by setting up specific rules, which automatically send RFQs and POs to suppliers, based on stock levels. Learn more about Odoo

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
New Zealand Local product
Scale your SMB operations with Core inventory and order management. Seamlessly track stock levels with multi-channel orders and sales.
Keep track of all stages of order management, from quote to fulfillment to return, in one convenient cloud-based portal. Core captures orders from native integrations with all major eCommerce platforms as well as its own POS application. View order status in real time with Core reports and sales views, and set up task workflows to prompt users to take action in case of delays. Sync stock movements with your financial reporting for a complete accounting, inventory, and order management system. Learn more about Cin7 Core

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
QuickBooks Commerce enables you to manage inventory and orders for your multichannel business and keep track of products.
QuickBooks Commerce enables you to manage inventory and orders for your multichannel business and keep track of your products as you sell and restock across multiple warehouse locations and channels. QuickBooks Commerce allows brands to automate and integrate their commerce platforms and get powerful insights into all their sales data on-demand. Learn more about QuickBooks eCommerce

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing
The secret powering small businesses in 90+ countries worldwide. Track stock, manage sales, pick and ship orders, and more,
inFlow Inventory is the easiest way to run and manage your product-based business. If you're in wholesale, distribution, manufacturing, or ecommerce, inFlow can help you: • track inventory across all locations • manage purchases and sales • pick, pack, and ship orders • track BOM and assemblies • connect ecommerce and accounting • get work done from any device Our world-class support is available via live chat, email, and phone. Click Visit Website to get your 14 day free trial now. Learn more about inFlow Inventory

Features

  • Backorder Management
  • Inventory Management
  • Cataloguing/Categorisation
  • Order Fulfillment
  • Returns Management
  • Shipping Management
  • Reporting/Analytics
  • Purchase Order Management
  • eCommerce Management
  • Billing & Invoicing

Order Management Software Buyers Guide

What is order management software?

Order management software facilitates order management from initial acceptance through final shipment. Its core features include order processing, inventory control, product cataloging, and dispatch management. These solutions help businesses coordinate their supply chain operations, as well as manage multichannel sales strategies. Additionally, these systems offer features like payment processing, multichannel marketing, and customer relationship management. 

This software category is related to eCommerce software , order entry software , and inventory management software .

The benefits of order management software

These days, stores (both traditional and online) are facing challenges related to increasing marketing channels, faster delivery expectations, and complex supply chains. To stay competitive, it's important for merchants to ensure that orders are filled and dispatched promptly and precisely. Order management software helps businesses shorten their order delivery times and gain greater control over associated processes. These systems offer benefits including:

  • Better customer service:  Order management software provides real-time status updates for customers, allowing them to anticipate their delivery. The software stores details such as delivery address and payment mode when a new customer enters their information for the first time. This eliminates the need for the same customer to re-enter the information for future orders, letting them check out faster. 
  • Reduced order processing errors:  It's easy for errors to happen when you're managing huge order volumes of multiple channels. Through features like barcode tagging, order management software ensures that orders are dispatched to the right recipients.
  • Quick order processing:  Order management software provides a centralized database where information related to the warehouse, shipment, inventory levels, and employees are stored. This allows sales representatives to fetch required information without calling the office or juggling through numerous spreadsheets.

Typical features of order management software

  • Order entry:  Register recieved orders in the system.
  • Order tracking:  Track orders and their statuses as they move along the supply chain and reach the customer.
  • Backorder management:  Manage orders for products that are currently unavailable due to inventory shortage.
  • Catalog management:  Create and manage digital catalogs of products, including details such as price and specifications.
  • Inventory management:  Track available inventory and manage the flow of goods from warehouses to point-of-sale.

Considerations when purchasing order management software

  • Mobile capability:  Check if the solution you're considering has a mobile app. If it does, then further evaluate whether the app incorporates the latest technology/market trends, such as automated event-based alerts.
  • Barcode scanning:  The most common 1-D barcodes in use today are UPC, code 128, and code 39. You should research and determine which barcodes your business needs to ensure that the software you shortlist supports your barcode requirements. Most retailers should choose UPC barcodes, while Code 128 is generally used in distribution and transportation. Code 39 is primarily used in the automotive and defense industry.
  • Scalability:  For organizations to grow without incurring repeated software costs, they should ensure that the software they choose is scalable. The system should be flexible to accommodate evolving business scenarios such as more employees/customers and an expanded product catalog.
  • Robots to manage stock and delivery:  Companies are using robots to check and restock their inventories. Robots can pick orders and move them to required destinations. Cognitive learning systems and sensors allow robots to assess product quality and an algorithm guides the entire operation. Order management software tracks the progress of deliveries in real time. UPS uses an AI-powered GPS tool called ORION to create efficient routes for its fleet. ORION creates these routes based on driver and customer feedback.
  • IoT and automation:  The IoT connects a group of devices/equipment to create a network wherein the connected elements exchange data and work in conjunction with each other. As each element feeds relevant information to another trigger/modulate an appropriate response, warehouse operations are automated and streamlined. For example, after a scanner reads the barcode on a product, it can instruct an automated guided vehicle (AVG) to carry and store the product on a particular shelf.