15 years helping New Zealand businesses
choose better software

Quality Management Software

Quality Management software automates the process of tracking and minimizing product defects.

Featured software

New Zealand Show local products
Flexible quality management system enabling companies in the industries to streamline how they capture, manage and track quality. Learn more about Dashpivot
Dashpivot enables construction, mining, oil and gas and other industrial companies to capture, manage and track all of their quality jobs more efficiently - including defect management, lot management, hold points/witness points, corrective actions and quality checklists and reports. Companies in over 100 countries use Dashpivot as their quality management system to improve quality process, increase close out rates and shorten times to rectification. Try it for free today. Learn more about Dashpivot

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Dot Compliance is the first ready to use, AI powered eQMS for Life Sciences. Learn more about Dot Compliance
Dot Compliance is the first ready to use, AI powered eQMS for Life Sciences. Packed with generative AI capabilities, Dot Compliance’s eQMS enables medical device manufacturers, biotechnology, and pharmaceutical companies to deliver to market quickly and cost-effectively. Dot Compliance is trusted by many life sciences companies worldwide and is fully compliant with 21 CFR part 11, EU-Annex 11, and supports ISO 9001, 13485, 14971, and 27001. Learn more about Dot Compliance

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Maintain compliance with the QMS specifically built for companies in the life sciences. Connect all aspects of quality management, incl Learn more about MasterControl Quality Excellence
Easily manage quality with the #1 QMS in the life sciences that connects audit, training, documents, and quality events. Quickly locate the most up-to-date documents during an audit with built-in audit trails. See at a glance who has completed what training and automate reminders for employees to complete training. Connect quality events to related documentation to easily update associated SOPs and work instructions. Learn more about MasterControl Quality Excellence

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Arena's product-centric QMS connects quality and product processes to simplify regulatory compliance and speed product launches. Learn more about Arena QMS
Arena's product-centric quality management system (QMS) streamlines new product development and introduction (NPDI) by connecting quality and product processes. Arena ensures regulatory compliance to quality standards and regulations including FDA 21 CFR Part 820, Part 11 and ISO 13485. Arena QMS enhances visibility and traceability by controlling quality processes in context with bills of materials (BOMs), SOPs, DMRs, DHFs, specifications, drawings, and training plans. See ArenaSolutions.com. Learn more about Arena QMS

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
SimplerQMS is a fully-validated and compliant Quality Management Software designed specifically for Life Science companies. Learn more about SimplerQMS
SimplerQMS provides ready-to-use Quality Management Software designed specifically for Life Science companies. Our fully-validated, cloud-based solution, allows organizations to work efficiently and paperless while being in compliance with the regulations such as FDA 21 Part 11, GxP, GAMP5, MDR, ISO 13485, and others. All relevant Life Science modules such as Training, Complaints, CAPAs, Audits, Technical Documentation Management, and others, are integrated into one QMS software solution. Learn more about SimplerQMS

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
A data analysis solution that helps businesses utilize artificial intelligence to conduct impact analysis for SAP updates. Learn more about Tricentis LiveCompare
Change intelligence for SAP: Tricentis LiveCompare provides SAP teams with AI-powered analytics and insights that significantly reduce the risk, time, and cost of delivering and supporting changes to SAP solutions. LiveCompare continuously monitors your SAP delivery pipelines and production systems for issues that put your SAP projects at risk. With DevOps-friendly capabilities that improve quality and deployment speed throughout your SAP practice, LiveCompare enables you to fast track releases, optimize operations, deliver transformation with confidence. Learn more about Tricentis LiveCompare

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
qTest is a test management platform that provides real-time visibility and control across development and testing methodologies. Learn more about qTest
Tricentis qTest is a scalable test management solution that integrates with planning, testing, and DevOps tools, like Jira, Selenium, and Jenkins, giving teams a complete, unified view of testing throughout the software development cycle. It supports Agile, waterfall, or any hybrid methodology, allowing QA and development teams to approach testing strategically and collaboratively, and  to release higher quality software faster. Learn more about qTest

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Cloud-based Quality Management System (QMS) software that is ideal for businesses of all sizes. Audits, Document Control, CAPA .. Learn more about Trackmedium QMS
Cloud-based Quality Management System (QMS) software that is ideal for businesses of all sizes. Trackmedium QMS is a monthly-based subscription service with modules including Audit Management, CAPA, Document Control, Management of Change, Nonconformance Management (NCM), and Training Management. It enables companies to create better and safer products, improve efficiency, and achieve compliance with industry standards including ISO 9001, ISO 14001, IATF 16949 while lowering costs and risks Learn more about Trackmedium QMS

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Intellect provides the world's most configurable and flexible AI-powered QMS software. Learn more about Intellect QMS
Intellect provides the world's most configurable and flexible AI-powered QMS software. With our no-code platform, dynamic workflow, and customer-centric approach, you have the power to modify any of our 30+ prebuilt applications and create custom apps to achieve your unique quality and safety objectives. As an ISO-certified company, our solutions are designed to help you meet ISO, FDA, OSHA, EPA, and GxP compliance standards while simultaneously reducing your Cost of Quality (CoQ). Learn more about Intellect QMS

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Centralize & Connect Quality with an All-In-One Quality Management Software. Easy-To-Use & Ready-To-Go. Fully-Validated. Start a Trial. Learn more about QT9 QMS
Quality Management Software Made Easy. QT9 QMS is the #1 user-friendly eQMS. The comprehensive cloud-based suite offers unlimited scalability. Centralize document control, approve CAPA's while automating ISO & FDA compliance. Easily capture FDA 21 CFR Part 11 electronic signature approvals. Gain 100% traceability. Get real-time analytics. QT9 QMS includes a fully-validated platform ideal for life sciences, pharma, medical device & biotech companies. Comes ready-to-use. Start a free trial. Learn more about QT9 QMS

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
SafetyCulture (iAuditor) puts the power in your teams hands. Every person and every device can be a window to your worksite. Learn more about SafetyCulture
SafetyCulture (iAuditor) can help improve operations in the manufacturing industry by streamlining processes, reducing errors, and increasing visibility into production. Manufacturers can easily track and analyze data, identify areas for improvement, and make data-driven decisions to optimize production. With SafetyCulture (iAuditor), you'll be able to easily monitor and verify compliance, identify potential issues, and take proactive steps to mitigate risk. Learn more about SafetyCulture

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Interfacing’s EPC ensures full visibility from audit management, CAPA, regulatory training and management of standard operating procedu Learn more about Digital Business Transformation Suite
Interfacing’s Enterprise Process Center (EPC) provides a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. Our tools ensure full visibility from end-to-end, all the way from the creation and amendment of a regulation to the approval and revision of the content through to the update and retraining of employees for standard operating procedures (SOPs). Interfacing’s new AI-powered process and quality management innovation transforms how businesses will forever create, analyze, and improve processes and procedures; beyond process creation to ensure precision automation in regulatory compliance, risk management, and control libraries. Learn more about Digital Business Transformation Suite

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
The SBS Quality Management Software suite consists of 5 modules that dramatically improve the efficiency and efficacy of your QMS. Learn more about SBS Quality Database
The SBS Quality Management Software suite consists of 5 modules that dramatically improve the efficiency and efficacy of your QMS. The SBS QMS Suite manages document lifecycle, employee training, corrective and preventive actions (CAPA), Nonconformances, audits, risk management, calibration, preventive maintenance, inspection / SPC, and supplier management. Modules may be purchased separately and are either installed locally or available in the cloud. Learn more about SBS Quality Database

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality and Safety management platform Learn more about ComplianceQuest
ComplianceQuest is a next-generation, AI-powered, unified Quality Management System (QMS), Environmental, Health, and Safety (EHS), and Product Lifecycle Management (PLM) solution. Natively built on the Salesforce.com platform it is not only 100% cloud based but packs powerful future readiness, security standards, performance and scalability. Our EQMS suite: Audit Inspection Change Contractor, Supplier, Vendor Non Conformance Risk Training Management Review Complaints Corrective Action (CAPA) Learn more about ComplianceQuest

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
eQMS software for life science start-ups and scale-ups. Manage documents, training, quality events, suppliers and design controls. Learn more about Qualio
Qualio is a cloud-based quality management software system designed for life science start-ups and scale-ups. Qualio empowers medical device, pharmaceutical, biotech and contract organizations to get to market faster, boost revenue and cut risk. Over 650 companies in 80 countries trust Qualio to embed and automate unshakeable compliance with the demands of GxP, the FDA, ISO standards and more. Qualio unites your teams, processes and data in a single source of truth that supports a culture of quality and makes your business stronger, fitter and more competitive. Learn more about Qualio

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Track all issues in one place and resolve them earlier. Reduce costly rework and keep projects on schedule.
The construction quality problems that cost the most are the ones that you miss. Standardize on a proactive QA/QC process with construction quality management software that enables the whole team to participate in quality inspections from mobile devices. Learn more about Autodesk Construction Cloud

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
JobBOSS², formerly known as E2 Shop, promotes the profitability of scaling job shops by delivering a seamless quote-to-cash solution.
JobBOSS² promotes the profitability of scaling job shops, make-to-order manufacturers, and contract manufacturers by delivering a seamless quote-to-cash solution. A combination of JobBOSS expertise and the E2 Shop software, JobBOSS² has been helping five thousand shops increase profits by eliminating waste and streamlining operations. With an intuitive cloud-based solution and set of native mobile apps, JobBOSS² has all the tools and integrations you need to easily run your shop floor and back office operations. Easily manage the daily demands of your job shop • Take back valuable time with JobBOSS²s job shop • Get real-time visibility into job profitability • Gain accessibility, security, & efficiency with the cloud • Become an ITAR/CMMC-compliant shop Home-made compliance leaves companies more vulnerable to violations. Our JobBOSS² ITAR/CMMC solution is monitored by dedicated data custodians working around the clock to help you. Learn more about JobBOSS²

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more.
Odoo is a fully integrated, customizable, open-source software packed with expertly designed, user-friendly business applications. Odoo's intuitive database is able to meet a majority of business needs, such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of any company, regardless of size (or budget). Learn more about Odoo

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Process Street is a modern process management platform for teams.
Process Street is a modern process management platform for teams. We help teams share their core processes, then transform them into powerful no-code workflows. Start with employee onboarding to set up new hires for success, then build all sorts of workflows like employee onboarding, client onboarding, and tenant screening. Manage your team wiki and company handbook 100% free. Join Salesforce, Colliers, Drift, and 3,000+ other businesses who use Process Street today. Learn more about Process Street

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Proactively manage quality assessments and reduce downtime with Quickbase's no-code platform.
Quickbase empowers organizations to proactively identify the impact of defects and continuously improve quality management by streamlining processes that run outside of core systems or are manual. Quickbase’s no-code platform provides a single source of truth to monitor data from your quality processes, including customized views into performance, inspections, defects, downtime, and more. Accelerate continuous improvement by enabling your team to manage quality of materials and reduce downtime. Learn more about Quickbase

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Automate task management, corrective actions, & increase quality with Jolt's easy & completely customizable platform. Get a demo today.
With Jolt, employees work like you're there, even when you're not. Quickly automate task management, corrective actions, preventative maintenance, and quality management with our completely customizable & easy to use platform. Verify tasks are being completed on time with real time alerts & reports. Use Jolt's photo/QR code, probe, or sensor verifications & provide automated on-the-spot training with videos & documents for clear instruction & increased quality. Schedule your free demo today! Learn more about Jolt

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Scalable, real-time ERP software with lean and agile functionality developed especially for mid-market manufacturing companies
DELMIAWorks (formerly IQMS) ERP software provides discrete and process manufacturers with a single solution to manage and monitor the entire manufacturing process. The comprehensive solution allows for a modular and scalable approach while eliminating data silos. DELMIAWorks end-to-end manufacturing ERP system for mid-market manufacturers increases cross-department visibility and efficiency with comprehensive functionality from finance to production to quality assurance to supply chain. Learn more about DELMIAworks

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Quality management software. Users can manage tasks, documents, risks, strategic planning, audits, teams and more. ISO - Compliance.
Quality management software. Users can manage tasks, documents, risks, strategic planning, audits, teams and more. ISO - Organización Internacional de Normalización standard compliance. kawak software, simple and effective. Manage processes easily and meet legal requirements, ISO, managers, risks, etc. kawak® has 450 features and 25 integrations. Our purpose is to facilitate your work so that you have a balance of life. Contact us www.kawak.net Learn more about KAWAK

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
Increase plant productivity by 22% in 90 days by activating your frontline teams with QAD Redzone's #1 Connected Workforce Solution.
QAD Redzone has taken the food, beverage, and CPG As the #1 Connected Workforce Solution in manufacturing, QAD Redzone enables frontline teams to contribute their full potential, elevating the frontline with new technology to achieve company goals around productivity and throughput. Remarkably Powerful Results in 90 Days: • 22% Productivity Increase • 74% Increase in Engage Learn more about QAD Redzone

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management
The #1 platform for digital project delivery and controls that connects teams to build the world. Trusted by 5+ million users globally
Owners and delivery teams trust Oracle Aconex for visibility, control, reduced risk, and connected teams. Drive efficiency in design and construction coordination, project controls and cost management, document management, and field management. Get fast time to value with construction management software that is easy to use and deploys in days. Learn more about Oracle Aconex

Features

  • Access Controls/Permissions
  • Change Management
  • Complaint Management
  • Risk Management
  • Version Control
  • Training Management
  • Defect Tracking
  • Quality Control
  • Supplier Quality Control
  • Corrective and Preventive Actions (CAPA)
  • Document Management
  • Task Management

Quality Management Software Buyers Guide

What is quality management software?

Quality management software (QMS) is an enterprise platform that automates the process of tracking and controlling product defects. Managers can use the software to check the final quality and ensure improvements in the processes, production, and revenue.

The software helps them identify, isolate, and correct unforeseen defects in products that could result in failure to fulfill customer needs. It also provides the tools to evaluate the effectiveness of repair attempts and aids in maintaining product compliance as per international regulations. 

QMS automates the workflows and allows manufacturers to collect data from users, analyze it, and implement corrective measures to rectify any defects.

The benefits of quality management software

Maintaining consistency and good quality is the aim of all businesses. Quality management software helps businesses do the following: 

  • Improve customer satisfaction: The key to business growth is offering products and services of the utmost quality to end users. Implementing quality management software helps businesses meet customer requirements. It also deepens trust in your brand, which boosts customer loyalty. Quality management takes into consideration customer feedback so that teams can make improvements in the processes. 
  • Eliminate rework to be more efficient: Implementing quality procedures ensures that production performance is continuously measured, so that when defects occur, corrective measures are taken immediately. It saves time and improves efficiency as proper evaluation techniques are applied for consistently good performance.  
  • Boost financial performance: Quality management processes can lead to consistently good-quality products and fewer defects. It reduces overall costs because of reduced rework, fewer field service requirements, and lower amount of scrap generated from the production process. These improve your business’ financial performance.
  • Increase market share: With the high market competition, managing your strategies and market visibility go hand-in-hand. Quality management software can help you manage the risks and costs, which allows you to make improvements in the development process. This makes the system defect-free and capable of quickly reacting to industry opportunities, which improves your market share.

Typical features of quality management software

Here are some of the most common features of quality management software:

  • Audit management: Schedule and conduct periodic inspections and audits. Ensure that production processes are as per the organizational and industry standards.
  • Compliance management: Track and manage non-conformance in service, product, process, or supplier to ensure that all defects get flagged in time.
  • Document control: Organize documents related to all stages of a product in a centralized database. Manage and control the creation, approval, and distribution of documents and processes to ensure they meet industry regulations.
  • Corrective and Preventive Actions (CAPA): Create a workflow to investigate the root cause or error in products/processes and take action to prevent recurrence of the errors.
  • Risk management: Identify, evaluate, mitigate, and report on risks.
  • Supplier quality control: Qualify, select, and monitor supply chain partners. Track supplier issues such as instances of non-conformance.
  • Complaint management: Obtain, monitor, and review customer feedback and complaints related to products and services. Resolve complaints and improve customer satisfaction.

Considerations when purchasing quality management software

Quality management software informs you about the risks and defects in the workflows through detailed reports. Therefore, selecting a vendor and the right tool requires extensive research on your business requirements and the available tools in the market. Before you purchase a solution, here are some important factors to consider:

  • Flexibility to adapt to existing processes: Most often, businesses take years to establish their procedures, which can make it tough to change things for implementing the QMS. The software has to be flexible to meet your business requirements with the least amount of interruption to existing processes. Generic software may not always be the answer if you want some level of customization. You should consider software that can configure workflows, report templates, audit checklists etc.
  • Ability to seamlessly integrate with other systems: Ensuring product quality is vital, but unlikely if your various tools are working in silos. It’s essential that operational areas have visibility into all the processes. This helps you resolve quality issues faster and prevents any loss in production. The compatibility of the QMS with other systems can streamline operations and ensure quick information flow to maintain the quality.
  • Data analysis and report generation: Various processes work in sync with the QMS, which generates large amounts of data. Businesses should focus on analyzing this data using a reporting tool. They should get insights on product defects and yield trends, which can be used to improve development processes. Therefore, reporting capability on parameters, such as risks, costs, and KPIs, can be highly beneficial to businesses. Consider adding a third-party reporting tool to your QMS.
  • IoT is detecting problems in early stages: As the Internet of Things (IoT) allows devices to interact with each other, things have become easy for quality managers. IoT gives quality management an edge , with the help of digitized processes and connected sensors. It leverages data and analyzes it for proactive decision making. For instance, IoT can detect when a sub-standard material enters the supply chain or when a product attribute deviates from the predefined quality criteria. Early-stage detection saves a lot of costs and rework.
  • Mobility is connecting different aspects of business: Quality managers should utilize the increasing use of mobile phones to stay updated in real time regarding every procedural change. Communication between various segments, such as manufacturing sites, IT departments, and quality operators, expedites time-sensitive decision making. It also lowers the cost of data collection and analytics by 75% .