489 results
Why Capterra is free
Cloud-based experience management platform helps organizations capture, analyze, and act on customer feedback to improve brand value. Learn more about Medallia Experience Cloud
Medallia, the pioneer and global leader in experience management and engagement, helps everyone from the frontline to the C-Suite become customer-aware with actionable insights that keep customers coming back, spending more, and evangelizing your organization. Our cloud-based platform captures the broadest and deepest spectrum of solicited and unsolicited feedback data and serves up intelligent insights to help guide employees' daily decision-making. Learn more about Medallia Experience Cloud
Medallia, the pioneer and global leader in experience management and engagement, helps everyone from the frontline to the C-Suite become customer-aware with actionable insights that keep customers comi...
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Make every customer experience awesome. Learn more about AskNicely
AskNicely is the world's #1 Rated Experience Management Platform with 750+ 5 Star Reviews. With a mobile app for your teams, TV dashboards, and over 40 pre-built integrations, AskNicely makes it easy to collect customer feedback, measure NPS, respond to customers and motivate your teams make every customer experience awesome. Discover why thousands of people love using AskNicely. Learn more at asknicely.com. Learn more about AskNicely
AskNicely is the world's #1 Rated Experience Management Platform with 750+ 5 Star Reviews. With a mobile app for your teams, TV dashboards, and over 40 pre-built integrations, AskNicely makes it easy ...
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Run customized surveys for your people and understand the results with intelliHR people-analytics. Learn more about intelliHR
Our strategic HR platform helps you create a culture based on continuous feedback, enables performance by empowering employees and gives leaders real-time HR analytic insights like never before - Centralise all employee data - Seamlessly onboard new team members - Automate and transform team performance processes - Align, track and celebrate goals - Develop culture with continuous employee feedback - Customise engagement surveys and eNPS - Self-service team details and compliance Learn more about intelliHR
Our strategic HR platform helps you create a culture based on continuous feedback, enables performance by empowering employees and gives leaders real-time HR analytic insights like never before - Centr...
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Peakon, a Workday company, is an employee engagement platform that converts feedback into insights that drive transformational success. Learn more about Peakon, a Workday company
Peakon, a Workday company, is an employee engagement platform that converts feedback into meaningful insights that drive execution excellence and transformational success. Workday and Peakon together provide a continuous listening platform spanning the employee lifecycle and giving real-time visibility into employee engagement, sentiment and productivity. Learn more about Peakon, a Workday company
Peakon, a Workday company, is an employee engagement platform that converts feedback into meaningful insights that drive execution excellence and transformational success. Workday and Peakon together p...
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Best customer feedback tool for companies requiring actionable feedback from customers to detect satisfaction gaps and resolve issues. Learn more about Qualaroo
Qualaroo is a powerful customer feedback tool that helps you collect customer insights 10 times more valuable than email surveys. Its proprietary pop-up surveys called Nudges, allow you to ask your users the right questions at the right time. Ready-made nudge templates help you save time in creating web, in-app, and link surveys. Its AI-powered sentiment analysis feature backed by IBM Watson easily deciphers users motives and feelings from their responses to open-ended survey questions. Learn more about Qualaroo
Qualaroo is a powerful customer feedback tool that helps you collect customer insights 10 times more valuable than email surveys. Its proprietary pop-up surveys called Nudges, allow you to ask your use...
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Survey software that is made for (and by) professional researchers. Streamline your data collection processes with our survey platform. Learn more about Voxco Online
Survey software that is made for (and by) professional researchers. Conduct multi-modal surveys through our online web survey tools & streamline your data collection processes with our platform. Voxco users appreciate having the choice between hosted or on-premises servers, customizable data dashboards & personalized customer service. Voxco also has a mobile offline data collection platform. A global leader with clients in 30+ countries. Offices in Can/US, Europe & Aus. Try our sample survey! Learn more about Voxco Online
Survey software that is made for (and by) professional researchers. Conduct multi-modal surveys through our online web survey tools & streamline your data collection processes with our platform. Voxco ...
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Easy-to-use | Award Winning | Survey platform with plenty of powerful features. Works on all devices. Learn more about Survio
Looking for easy-to-use survey tool with plenty of powerful features? Survio is an online do-it-yourself platform that helps you build surveys, collect, analyze and share data. | Modern design and professional looking surveys that work on all devices. | Join more than 3 million satisfied customers from 190 countries around the world. | 16 languages | 19 question types | 100 survey templates | GDPR compliant | 2048-bit SSL security Learn more about Survio
Looking for easy-to-use survey tool with plenty of powerful features? Survio is an online do-it-yourself platform that helps you build surveys, collect, analyze and share data. | Modern design and prof...
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Zonka Feedback CX Platform is a multichannel Survey & Feedback Software. Measure, improve and transform Employee Customer Experiences. Learn more about Zonka Feedback
Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way you manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Take feedback and conduct surveys across multiple channels Tablets, Online, Email, & SMS. Keep your team aligned, view responses and collaborate to close the feedback loop. View insightful feedback reports to target Customer Delight and Growth. Learn more about Zonka Feedback
Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way you manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score, Cu...
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A feedback management platform for organizations of all sizes that seamlessly automates data collection and analysis. Learn more about SoGoSurvey
SoGoSurvey's feedback management platform seamlessly automates data collection and analysis for organizations of all sizes. From designing and distributing a questionnaire to analysis and closing the loop, the platform does everything with ease and at a level of sophistication that is rare in the industry. SoGoSurvey is differentiated by its best-in-class, 24/7 customer support, deep analytics, industry-leading data security, and its ability to scale with organizations' growing needs. Learn more about SoGoSurvey
SoGoSurvey's feedback management platform seamlessly automates data collection and analysis for organizations of all sizes. From designing and distributing a questionnaire to analysis and closing the l...
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User feedback & customer survey tool for data driven SaaS companies Learn more about Refiner
Refiner is a user feedback & customer survey tool for data driven SaaS companies. Ask your users any question while they are using your product. Uncover new insights instantly, increase conversions and better retain your customers. Alert your team, enrich CRM profiles, trigger personalised campaigns, or update your backend API with webhooks. Grow your business with real time customer insights. Learn more about Refiner
Refiner is a user feedback & customer survey tool for data driven SaaS companies. Ask your users any question while they are using your product. Uncover new insights instantly, increase conversions and...
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Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Learn more about SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. Learn more about SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like exp...
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Create engaging, platform-independent and beautiful surveys. We empower companies - large & small - & individuals, to collect feedback. Learn more about SurveyLegend
SurveyLegend is the next generation of online surveys engaging, platform-independent & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Now you can create great-looking surveys on your PC or tablet, customize the look of your survey however you like, & display collected data with eye-catching & insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. Learn more about SurveyLegend
SurveyLegend is the next generation of online surveys engaging, platform-independent & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Now...
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Easily build & manage engaging surveys for touchscreen kiosks, tablets and web surveys with the feature-rich Digivey survey software. Learn more about Digivey Survey Suite
Build and manage engaging, interactive customer and patient surveys for data collection with touchscreen kiosks, tablets and web with the feature-rich and proven Digivey survey software. Design interactive survey questionnaires including conditional branching and skipping, randomization ranking and more. Multilingual questionnaires, pictures, video and audio are supported as well. Capabilities also include quizzes and assessments. Instantly view reports and results online or offline. Learn more about Digivey Survey Suite
Build and manage engaging, interactive customer and patient surveys for data collection with touchscreen kiosks, tablets and web with the feature-rich and proven Digivey survey software. Design interac...
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Easy to use, but industry strength cloud based mobile, online, CAPI and CATI platform for the professional Market Research industry. Learn more about Nfield
Nfield is a powerful cloud based data collection platform for professional market research organizations. It features all you need to conduct high quality, professional and secure surveys. Nfield is available for CAPI and Online interviewing. Nfield is delivered as a service: hosted and managed by NIPO Software. For you this means: no servers, no licenses and no IT costs. NIPO Software takes care of running the IT infrastructure and making sure the platform is available 24x7. Learn more about Nfield
Nfield is a powerful cloud based data collection platform for professional market research organizations. It features all you need to conduct high quality, professional and secure surveys. Nfield is av...
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Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions. Learn more about JotForm
Trusted by over 9 million users, JotForm's form builder is the easy way to create and publish online forms from any device. The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more. Learn more about JotForm
Trusted by over 9 million users, JotForm's form builder is the easy way to create and publish online forms from any device. The company offers 10,000+ ready-made form templates, 100+ integrations to 3r...
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Ask your site visitors an unlimited number of questions, from an unlimited number of respondents. Learn more about Hotjar
Hotjar Surveys allow you to ask your site visitors an unlimited number of questions, from an unlimited number of respondents. On-site surveys appear as pop-up widgets on your webpage(s), and external link surveys appear as stand-alone pages with their own designated web address (URL). Learn more about Hotjar
Hotjar Surveys allow you to ask your site visitors an unlimited number of questions, from an unlimited number of respondents. On-site surveys appear as pop-up widgets on your webpage(s), and external l...
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Nicereply is a customer satisfaction survey tool for support teams. Create and send one-click surveys to measure CSAT, NPS & CES. Learn more about Nicereply
Nicereply is a customer satisfaction survey tool built for support teams. Teams at companies like Microsoft, Lenovo and Hubspot use Nicereply to: - Measure CSAT, NPS and CES per agent, team or company - Send post-resolution email surveys automatically after resolving a ticket - Ask customers for feedback at the bottom of every email - Increase survey response rates by 200% - See data in helpdesk and set triggers based on it - Customize surveys in terms of branding, questions and scales Learn more about Nicereply
Nicereply is a customer satisfaction survey tool built for support teams. Teams at companies like Microsoft, Lenovo and Hubspot use Nicereply to: - Measure CSAT, NPS and CES per agent, team or company ...
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General interviewing, conjoint analysis, and MaxDiff exercises for online, offline, or paper surveys. Learn more about Lighthouse Studio
Lighthouse Studio features general-interviewing capabilities as well as full integration (design and analysis) for conjoint analysis, discrete choice, and MaxDiff exercises. Includes complex skip logic, quota control, and list building. Export to CSV, Excel and SPSS. Surveys can be fielding online using your own web server, locally on a computer or Android device, or via paper and pencil. Learn more about Lighthouse Studio
Lighthouse Studio features general-interviewing capabilities as well as full integration (design and analysis) for conjoint analysis, discrete choice, and MaxDiff exercises. Includes complex skip logi...
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Tired of boring surveys? So are we... Survey Anyplace makes surveys, quizzes and assessments engaging, interactive and conversational! Learn more about Survey Anyplace
Tired of boring surveys? So are we... Survey Anyplace focuses on creating fun, mobile and interactive quizzes & surveys. The kind that allows you to engage with your audience and leaves room for your own brand identity or personality. And you get more and better feedback! Try out our new report generation feature, which sends a personalized PDF report to your respondents based on each individual's answers Learn more about Survey Anyplace
Tired of boring surveys? So are we... Survey Anyplace focuses on creating fun, mobile and interactive quizzes & surveys. The kind that allows you to engage with your audience and leaves room for your o...
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Fulcrum enables users to build and deploy mobile surveys with iOS & Android devices. Learn more about Fulcrumapp.com
Fulcrum, a product of Spatial Networks, is a leading cloud-based mobile forms software and data collection app that enables organizations to build custom forms using a drag-and-drop builder. (No coding necessary!) Field workers collect geo-tagged data accurately and efficiently using their iOs or Android devices, with or without internet connectivity. More than 47,000+ organizations across 180+ countries use Fulcrum to streamline their workflows and optimize the way they leverage their data. Learn more about Fulcrumapp.com
Fulcrum, a product of Spatial Networks, is a leading cloud-based mobile forms software and data collection app that enables organizations to build custom forms using a drag-and-drop builder. (No coding...
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The most professional survey software for your company (NPS, Customer satisfaction, HR, Employee feedback, Customer Experience) Learn more about Startquestion
The most professional survey software for your company. Popular survey types: - NPS, Customer satisfaction, - HR, Employee feedback, Customer Experience, Exit Interview, Candidate Experience - Website widget Learn more about Startquestion
The most professional survey software for your company. Popular survey types: - NPS, Customer satisfaction, - HR, Employee feedback, Customer Experience, Exit Interview, Candidate Experience - Website...
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An intuitive no-code chatbot builder that allows you to build conversational surveys Learn more about Landbot
Landbot is the most intuitive no-code chatbot builder. Survey your users with chatbots and increase your response rates with smooth conversational questioning. Landbot perfectly fits in your marketing stack with native integrations like Slack, Google Sheets, Mailchimp, Zapier and many more. We have prebuilt templates for many types of surveys and other use cases so you can customize to your needs and launch fast. Learn more about Landbot
Landbot is the most intuitive no-code chatbot builder. Survey your users with chatbots and increase your response rates with smooth conversational questioning. Landbot perfectly fits in your marketing ...
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WorkTango enables companies to give their employees a voice and easily collect feedback for any purpose to support actionable insight. Learn more about WorkTango
The WorkTango platform creates space for employees to have a voice and helps companies easily gather frequent feedback for any engagement, transformation, or feedback initiative. Using data science and natural language understanding, actionable insights from employee feedback are served in real-time to Human Resources, C-Suite executives, and people leaders. The results are quicker insight, better people actionable decisions, and a more aligned and engaged workforce. Learn more about WorkTango
The WorkTango platform creates space for employees to have a voice and helps companies easily gather frequent feedback for any engagement, transformation, or feedback initiative. Using data science a...
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Easily create beautiful, mobile friendly assessments that provide automated scoring and feedback. Learn more about Assessment Generator
Easily create beautiful, mobile friendly assessments that provide automated scoring and feedback. Customize your assessments with your brand logos and colors. Supports scoring in multiple categories that you define. Provide customized feedback on-screen, in an email, and/or as a PDF. Automatically send responses to your CRM or any of thousands of applications. Redirect respondents to the URL of your choice depending on how they score on the assessment. Learn more about Assessment Generator
Easily create beautiful, mobile friendly assessments that provide automated scoring and feedback. Customize your assessments with your brand logos and colors. Supports scoring in multiple categories th...
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The fastest way to track employee wellbeing! Our vision is to make it easier for managers to detect challenges in the organization. Learn more about Happy at Work
Happy at Work is a modern and digital service for continuously measuring employee well-being in your organisation. Our survey can be done in only 10 seconds! You can keep connected to your employees and collect continuous feedback about their work situation, at the office or at home with simple and insightful questions. This allows you to quickly detect negative trends within the organization, in order to resolve the problems before it is too late! Learn more about Happy at Work
Happy at Work is a modern and digital service for continuously measuring employee well-being in your organisation. Our survey can be done in only 10 seconds! You can keep connected to your employees an...
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Online customisable 360 degree feedback surveys which streamline employee reviews and improve performance discussions. Learn more about Multirater Surveys
Multirater Surveys has been designed to assist management teams to maximize employee engagement and performance levels. This powerful online people analytics survey platform not only provides a range of template surveys (including 180 Performance Review, 360 Leadership Development, Employee Engagement, Client Pulse and Board Evaluation) but also the capability to edit/delete/add questions to create fully customized surveys that are guaranteed to meet all of the organizations requirements. Learn more about Multirater Surveys
Multirater Surveys has been designed to assist management teams to maximize employee engagement and performance levels. This powerful online people analytics survey platform not only provides a range o...
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Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster.
Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster. As the backbone for your customer relationships, they provide AI-powered, user-friendly tools anyone can use to be successful. Mailchimp puts your audience at the center so you can send marketing emails and automated messages, create targeted ad campaigns, build landing pages, send postcards, facilitate reporting and analytics, and sell online.
Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster. As the backbone for your customer relationships, they provide AI-powered, user-friendly tools any...
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A market-leading survey platform.
Trusted by 98% of the Fortune 500 and used in more than 335,000 organizations worldwide, SurveyMonkey's platform gives millions of people a way to turn feedback into action that drives growth and innovation. Get access to expert-written survey templates that speak to customers, employees, or your target audience. Create simple to advanced surveys in minutes. Discover why SurveyMonkey is a leading survey platform around the globe!
Trusted by 98% of the Fortune 500 and used in more than 335,000 organizations worldwide, SurveyMonkey's platform gives millions of people a way to turn feedback into action that drives growth and innov...
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Survey builder application that allows one to create customizable forms that could be shared among sample using a web URL.
Survey builder application that allows one to create customizable forms that could be shared among sample using a web URL.
Survey builder application that allows one to create customizable forms that could be shared among sample using a web URL....
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Email surveys. Get instant feedback from your contacts with easy-to-use online survey tools. You've got this. You've got us.
Create custom surveys and polls. Start with our pre-written questions tweak them or craft your own. Choose from 7 survey question types from multiple choice to open-ended questions to sliding scales. Add your logo and colors to personalize. Easily share surveys online. Embed your survey in an email or post them to your Facebook page or website. Track your survey responses and results in real time. View results from respondents or track data trends from your social media or email survey.
Create custom surveys and polls. Start with our pre-written questions tweak them or craft your own. Choose from 7 survey question types from multiple choice to open-ended questions to sliding scales. A...
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Our easy-to-use platform provides you with the tools to grow your business. Get iContact Free by visiting iContact.com, link in bio.
Unlimited sending. US-based support. Email experts on staff. iContact Email Marketing helps businesses of all stages and sizes get results. From the small business just getting started, to the professional marketers and agencies, to high-volume senders with 25k-500K+ subscribers, iContact offers a plan to meet every need. All customers get a Success Manager dedicated to getting you up and running quickly, unlimited access to award-winning technical support and a 98% deliverability rating.
Unlimited sending. US-based support. Email experts on staff. iContact Email Marketing helps businesses of all stages and sizes get results. From the small business just getting started, to the professi...
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Create interactive forms & surveys (and so much more). Give your audience the experience they deserve so you get the data you need.
You need data to power your business you also care about how your audience experiences your brand. Whoever your audience is, one thing's clear: sharing information through forms & surveys should be easy, fun, and flawless on any device. By the way, Typeform integrates with over 500 of your favorite apps. Send data to Mailchimp to build your list, Google Sheets for analysis, or Salesforce to personalize your customer experience. Typeform: forms & surveys for the people.
You need data to power your business you also care about how your audience experiences your brand. Whoever your audience is, one thing's clear: sharing information through forms & surveys should be eas...
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Birdeye is an all-in-one Experience Marketing platform for multi-location businesses.
Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.
Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, revi...
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Online survey tool that lets you create unlimited surveys, distribute them and analyze the data with ease.
Zoho Survey is easy-to-use online survey and questionnaire building software. Our features are scalable to suit yourneeds, with everything essential to create surveys, distribute them, and analyze responses.Survey panels are also available, if you needdata from specific demographics. Informed decisions are just around the corner.Learn more about Zoho Survey at https://www.zoho.com/survey/.
Zoho Survey is easy-to-use online survey and questionnaire building software. Our features are scalable to suit yourneeds, with everything essential to create surveys, distribute them, and analyze resp...
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From customer insights to market segmentation to concept testing, Qualtrics is the single solution for all of your experience data.
Qualtrics CoreXM is the top rated online survey tool to capture, analyse and act on data. Our flexible platform features makes it easy for you to build beautiful, complex surveys with drag and drop ease. You are in control. Leverage 100+ question types, embedded data, branching, display logic, quotas, email triggers, mobile and offline compatibility, randomisation, and all the advanced features you'll ever need. Have our team of industry experts help you get started today!
Qualtrics CoreXM is the top rated online survey tool to capture, analyse and act on data. Our flexible platform features makes it easy for you to build beautiful, complex surveys with drag and drop eas...
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Alchemer, formerly SurveyGizmo, helps Market Research, Sales, HR, and Customer Success teams find, get, and keep their best customers.
You might want to run a simple survey. You might want to change the world. Alchemer, formerly SurveyGizmo, is the only solution that helps you transform into a truly customer-centric organization by making sure the voice of the customer is heard across every decision you make in every department. Alchemer helps Market Research, Sales Ops, HR, and Customer Success teams find, get, and keep their best customers. We take data out of dashboards and into the hands of the people who can take action.
You might want to run a simple survey. You might want to change the world. Alchemer, formerly SurveyGizmo, is the only solution that helps you transform into a truly customer-centric organization by ma...
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Capitalize on customer insight, improve front-line efficiency and effectiveness, streamline critical business processes.
Make the most of relationships with customers by capitalizing on customer insight, improving front-line efficiency and effectiveness,streamlining critical business processes across and beyond customer touch points, and quickly adapting to changing business and customer needs.
Make the most of relationships with customers by capitalizing on customer insight, improving front-line efficiency and effectiveness,streamlining critical business processes across and beyond customer ...
Get answers fast with Nextiva Surveys, a custom online survey software. Collect the answers you need to understand your audience.
Get answers fast with Nextiva Surveys, our custom online survey software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, survey templates, email notifications, skip logic, and more, Nextiva Surveys provides all the tools needed to measure respondents. Plus, businesses can customize landing pages, thank you pages, colors, and everything in between! Seamlessly integrate with other Nextiva products for a full view of audiences.
Get answers fast with Nextiva Surveys, our custom online survey software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, survey templ...
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Enables marketers to easily create calculators, recommendations, and quizzes to better acquire, qualify, and engage with leads.
Outgrow allows you to build surveys that can be launched on multiple platforms with just a few clicks. Launch media-rich surveys in minutes using our ready-to-use templates. Gauge customer opinion, gather insights, and generate leads in the process. Transfer lead data seamlessly to 1000+ CRM and marketing software integrations. Connect with your audience seamlessly with Outgrow's new-age surveying software.Try it out today!
Outgrow allows you to build surveys that can be launched on multiple platforms with just a few clicks. Launch media-rich surveys in minutes using our ready-to-use templates. Gauge customer opinion, gat...
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Online service to create and host web forms, online surveys and polls. Registration, order, customer satisfaction forms made easy.
Online service to create and host web forms, online surveys and polls. Registration, order, customer satisfaction forms made easy.
Online service to create and host web forms, online surveys and polls. Registration, order, customer satisfaction forms made easy....
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Enterprise survey software. Conduct insightful surveys and gain actionable feedback! Close the loop with reports, dashboards & alerts.
Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools. Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 50 languages. Clients include L'Oreal, Toyota, Citibank, Q8, Heineken, Sony, Manpower, ...
Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loo...
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  • Mobile Survey
Free form builder with easy to set up web forms. Secure data collection, payment, and credit card authorization forms.
Security-focused online form builder for easy and secure data collection and sharing. Create online forms and surveys from scratch or choose from a variety of editable free templates. Ready form fields to drag and drop in our intuitive interface, no coding! Payment, social, and 3rd party app integrations supported. Secure and free data storage and form hosting. Use our forms on your website, blog, or social media to collect feedback, contacts, leads, payments, credit cards and more.
Security-focused online form builder for easy and secure data collection and sharing. Create online forms and surveys from scratch or choose from a variety of editable free templates. Ready form fields...
Reputation provides a 360-degree view of online reputation to effectively manage reviews, business listings, social, & customer surveys
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow - including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights ...
  • Question Branching
  • Email Marketing
  • Question Library
  • URL Customisation
  • Skip Logic
  • Mobile Survey
Create and conduct your own smart and free online survey using an easy drag & drop interface.
Create and conduct your own smart and free online survey using an easy drag & drop interface. You can make surveys, forms & questionnaires using various types of fields and rules that can be employed to create an organized and exciting experience for your respondents. Choose from likert scales, single choice fields, dropdown lists, multiple choice fields, conditional survey rules.
Create and conduct your own smart and free online survey using an easy drag & drop interface. You can make surveys, forms & questionnaires using various types of fields and rules that can be employed t...
  • Question Branching
  • Email Marketing
  • Question Library
  • URL Customisation
  • Skip Logic
  • Mobile Survey
Feedier is an intuitive platform that automatically collects real-time feedback, provides quantifiable insights and facilitates actions
Smart alternative to boring Surveys. Feedier is an intuitive experience management platform for operational champions. Engage people proactively at key touch-points, with gamified feedback forms that capture both sentiments and behaviors. Easily integrate you own systems data in Feedier and measure against correlated insights that are visual and easy to share. Trigger personalized actions with your team that are securely organized and fully integrated into your workflows.
Smart alternative to boring Surveys. Feedier is an intuitive experience management platform for operational champions. Engage people proactively at key touch-points, with gamified feedback forms that ...
  • Question Branching
  • Email Marketing
  • Question Library
  • URL Customisation
  • Skip Logic
  • Mobile Survey
An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce. Start for free!
Connecteam is a workforce management app that allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, flexible, and happy. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app. Start for free now!
Connecteam is a workforce management app that allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, flexible, ...
  • Question Branching
  • Email Marketing
  • Question Library
  • URL Customisation
  • Skip Logic
  • Mobile Survey
Survey software for the creation, distribution, and analysis of surveys, polls, and forms.
QuestionPro provides powerful online survey software designed to help you make better business decisions. Our easy to use software includes tools for creation, distribution, and analysis of online surveys, polls, forms and quizzes. Use our advanced features to completely customize the survey experience and power sophisticated analysis. Best of all, our customer support team is available 24-hrs a day to guarantee your project is a success!
QuestionPro provides powerful online survey software designed to help you make better business decisions. Our easy to use software includes tools for creation, distribution, and analysis of online surv...
  • Question Branching
  • Email Marketing
  • Question Library
  • URL Customisation
  • Skip Logic
  • Mobile Survey
SmartSurvey is an online survey solution that helps anyone create surveys, collect data and analyse results.
With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via a simple, yet stylish, online survey service. SmartSurvey allows users to directly reach the people whose opinions matter the most, clients, partners, patients, students and suppliers. SmartSurvey specialises in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on UK/EU based servers.
With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via a simple, yet stylish, online survey service. SmartSurvey allows users to directly reach the peo...
  • Question Branching
  • Email Marketing
  • Question Library
  • URL Customisation
  • Skip Logic
  • Mobile Survey
Start a FREE TRIAL and join 500k+ users of our no-code form builder and directly send data to critical apps. Plans start at $19.99/mth.
Start a FREE TRIAL and join over 500,000 people in 112 countries using Formstack, a versatile, drag-and-drop online form builder for everyone with plans starting at $19.99 a month. Without knowing how to code, you can create beautiful, mobile-friendly web forms to collect online payments, gather customer feedback, collect marketing leads, create automated workflows, or start from 100s of pre-built templates. HIPAA compliant with 50+ integrations for apps like Salesforce, MailChimp, and PayPal.
Start a FREE TRIAL and join over 500,000 people in 112 countries using Formstack, a versatile, drag-and-drop online form builder for everyone with plans starting at $19.99 a month. Without knowing how ...
  • Question Branching
  • Email Marketing
  • Question Library
  • URL Customisation
  • Skip Logic
  • Mobile Survey
Customizable In-App Surveys for Mobile Apps, Survey your users with text field, multiple choice, NPS or star rating answers.
Instabug provides customizable In-app surveys for mobile apps. Ask your users all types of questions by sending Net Promoter Score surveys or specific questions to know more about your users. Tailor questions to custom user segments for better feedback. See a visual representation of all answers in the Instabug dashboard for more informed decisions. Installation takes less than a minute.
Instabug provides customizable In-app surveys for mobile apps. Ask your users all types of questions by sending Net Promoter Score surveys or specific questions to know more about your users. Tailor qu...
  • Question Branching
  • Email Marketing
  • Question Library
  • URL Customisation
  • Skip Logic
  • Mobile Survey

Survey Software Buyers Guide

What is survey software?

Survey software lets users design, conduct, schedule, and publish electronic surveys, polls, and questionnaires for different purposes such as conducting market research, measuring customer satisfaction, and collecting employee feedback. 

Survey software can include a variety of user feedback formats such as radio buttons, check boxes, drop-down menus, and free-form text fields. It can also provide a number of data reporting tools including bar graphs, line graphs, net promoter score (NPS), and cross-tab reports.

The benefits of survey software

  • Faster and more accurate analysis: Not only do manual surveys take time to conduct, but users need to manually log the results and run spreadsheet reports to analyze reports. The manual data entry process is also prone to errors. A survey management solution automates data entry, eliminating errors in capturing data.
  • Budget control for incentivized surveys: Surveyors can run out of budget sooner than they realize, especially for global surveys, where survey incentives vary based on region and the number of responses can skew to specific regions. Survey management software allows users to implement question logics to limit the number of responses. For example, a survey can include a question on the respondent’s country, and stop surveys as soon as a maximum number of responses is reached.

Typical features of survey software

  • Multiple question types: Create a variety of question and answer formats such as multiple choice, check box, and open answers.
  • Reporting/analytics:  View real-time survey performance metrics (completion rate, bounce rate, and time spent on surveys), and survey results (question stats, NPS score, and cross-tab reports).
  • Survey builder:  Create and manage surveys using default templates and question types such as radio buttons, rating scales, and drop-down fields.
  • Customizable templates:  Draft, save, and repurpose questionnaires and surveys. 
  • Email marketing:  Create and send email blasts and campaigns with the survey link in the email body, and track the performance of campaigns.
  • Question branching:  Create participant-specific questions based on their answers to previous questions.

Considerations when purchasing survey software

  • Types of survey solutions: Depending on the purpose, survey software can be divided into one of three types:

    • Computer-assisted telephone interviewing (CATI): These survey tools help users manage phone-based surveys and telephone questionnaires. These tools assist users by providing questions and scripts and allow users to record interviews for future references.
    • Computer-assisted personal interviewing (CAPI): These solutions help users record and manage one-to-one personal interviews. Interfaces help both interviewers and interviewees navigate through surveys and capture survey information.
    • Computer-assisted web interviewing (CAWI): These tools enable users to manage online surveys, create custom survey pages, and share them with respondents through email, social media, and websites.

Buyers looking for survey software should assess their survey needs and choose the type of survey solution accordingly.

  • Total cost of ownership (TCO): Most survey management products are available in tiered pricing models, with the price dependant on the number of surveys and number of questions per survey. Buyers who don’t calculate the TCO accurately may end up spending more money than needed. Buyers should assess their monthly and annual survey needs, calculate cost based on their demands, and shortlist products accordingly.
  • Adoption of chatbot-based surveys is on the rise: Adoption of chatbots is growing faster than ever , and this trend is also making its way into the survey software market. Chatbots make surveys more interactive by providing a conversational interface for presenting questions and capturing responses. These solutions also help users personalize conversations and provide respondents with additional information on the questions whenever needed, resulting in increased engagement and better response and completion rates.
  • Mobile-optimized surveys are the next big thing: Today’s digital age can be characterized by the proliferation of mobile devices. Not only is smartphone usage at an all-time high , but the time a user spends on their phone is also increasing . For this reason, businesses need  to optimize their surveys for mobile devices. A mobile-optimized survey solution not only provides smartphone users with easy access, but the mobile functionality also enables surveyors to validate respondents using GPS tracking functionality.