Call Accounting Software
Call Accounting software manages phone call tracking, telephone billing, fraud detection and corporate billing. These applications enable organizations to help control and manage costs associated with telephone usage, Call Accounting solutions help create accountability for telecom resources across corporate departments. They also help to eliminate vendor over-billings by automating invoice processing. Within organizations, Call Accounting software helps to identify unused telecom resources as well as to offer insight into call and cost trends. Call Accounting software is related to Telecom Expense Management software.
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- Cloud, SaaS, Web (47)
- Installed - Mac (6)
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- Mobile - Android Native (6)
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- By-Extension Reporting (49)
- Call Duration (52)
- Call Monitoring (46)
- Call Volume (49)
- Caller Identification (48)
- Inbound Reporting (55)
- Outbound Reporting (57)
- Unattended Call Management (36)
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- Who Answered Log (35)
Need to generate meaningful reports from your Cisco UC environment? We can help. CRA is a powerful cloud based, easy to use, modern web call reporting analytics and troubleshooting platform for Cisco UC environments. Learn more about Call Record Analyzer Call Record Analyzer (CRA) is a Cloud CDR/CMR analytics and troubleshooting platform for Cisco® UC environments. Learn more about Call Record Analyzer
Variphy is the preferred analytics platform for Cisco collaboration. By collaborating with the Cisco UC Community, our mission is to create the most powerful and complete analytics solution possible with a personalized level of service to all enterprises/partners worldwide. Industry leading Cisco CDR Reporting & Call Analytics, UCCX Wallboard Reporting & Analytics, Change, Audit & As-Built Reporting, DN & Dial Plan Management, & Remote Phone Control & Macros all in a single pane of glass. Learn more about CDR Call Reporting for Cisco Variphy is the preferred analytics platform for Cisco collaboration. Cisco CDR Reporting & Call Analytics Learn more about CDR Call Reporting for Cisco
CloudTalk is a phone system, ready to use in a minute. We have already worked with 1000+ customers, from companies as DHL, Electronic Star, Yves Rocher, Karcher and many others. Simplify the lives of your sales and customer support teams with more than 50 advanced calling features. Improve communication with prospects thanks to the integration with your existing helpdesk, CRM and eCommerce systems as Helpscout, Pipedrive or Shopify. Start with a 14-Day trial for FREE. Learn more about CloudTalk CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today! Learn more about CloudTalk
We believe that software should be a one time cost. InfoFlo includes FREE Life-Time Updates, No Monthly Fees, and is an affordable $99 ONE-TIME cost per user! Infoflo is an easy to use CRM that is perfect for managing customer relationships and includes the most robust Outlook sync on the market! It is a fully integrated contact, relationship, email, calendar, document, sales, task management solution and VoIP. It includes a Quick Books, Outlook and Google Sync. Learn more about InfoFlo Most affordable complete CRM on the market. One time $99 cost per user. Very easy to use with optional add-ons for a tailored package Learn more about InfoFlo
Tenfold Next Generation CTI integrates with all major CRMs including Salesforce, Microsoft Dynamics, and Phone Systems like Cisco, Avaya, Genesys. By connecting your phone system to CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations. CTI for Sales & Contact Center - Improve Customer Experience & Productivity
Call tracking and power dialer software for increasing outbound sales! Track agent productivity, and help agents increase productivity and performance. Dial leads up to 4x faster. Get real-time and custom reports. Easy to use. No contracts! Try it FREE without a credit card. Cloud-based Power Dialer/CRM - Dial up to 80 contacts/hour, instantly drop voicemail and email, manage contacts and close more sales.
FluentStream enables your company to efficiently allocate telecom resourcesby providing real-time call statistics and enhanced reporting with call queues. FluentStream has reinvented business phone systems. When features like voicemail and call forwarding are so easily accessed, its clear that FluentStream is transforming business communications. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability.
CASH+ Call Accounting is designed and developed by Hansen Software Corporation. CASH+ is compatible with business phone systems such as Avaya, Allworx, Cisco, PhoneSuite,Toshiba, Inter-Tel, Mitel, Samsung, Grandstream, Panasonic, Shoretel, NEC, Nortel, Vertical Zulty's and MANY more! From Hotels, Law Firms, Sales Organizations to Long Term Care facilities CASH+ can be used as a valuable tool in many industries. Install CASH+ onsite at your office for powerful reporting. Telecommunications reporting software allows you to report on incoming, outgoing, local & long distance calls from your phone system.
Cloud Contact Center Software and API solutions to manage campaigns and live contacts. Ideal for multi-channel campaigns and customer care. Easy set up, customizable & supported by Ytel real life customer service 24/7. Analytics and reports come standard. Powerful CRM integration, ringless voicemail, voice broadcast and SMS including short code, toll-free and local numbers nationwide. HIghest quality connections and outcomes with Ytel. Cloud contact center and communication API solutions. Ideal for large scale multi-channel campaigns and customer care.
100% Cloud-Based Inbound/Outbound Dialing & Call Tracking Technology - Powerful call recording and real-time tracking tools for sales and customer service teams. Simplify your call accounting with our easy to use dashboards, reports, and an all-in-one VOIP based phone system for your entire company. Try us for FREE for 7 days. 100% Cloud-Based Inbound/Outbound Dialing & Call Tracking Technology
Simplify UC&C management without losing functionality or visibility. Works Across All Switch and PBX Types eXsight works on all PBX systems from major switch vendors including Cisco, Avaya, Microsoft Skype for Business, Unify, Mitel, Alcatel-Lucent, Nortel, NEC and others. eXsight is a UC&C managers new best weapon in the ght to keep all of their companys communications, and internal and external collaboration, on track. Visibility Simplify UC&C management without losing functionality or visibility. Works Across All Switch and PBX Types
NET-Phacs Hosted SaaS Call Accounting is a hosted, web based call accounting service. It provides everything you need for call accounting and features daily and monthly reports as well as robust query access to call data. The NET-Phacs "Plus" option adds; SQL ad hoc reporting; the ability to effortlessly email monthly reports to your users; plus options to allow managers query access to subordinate's data in a secure Internet environment; plus billing and tracking of equipment and feature items. Call Accounting Service provides the key management information you need to administer your telecommunications environment.
ISI is a leading provider of quality Unified Communications management solutions for companies seeking to measure, analyze and optimize usage, content, expenses and people. ISI helps clients implement UC management solutions for voice, video, and IM/Presence that improve business outcomes through: UC reporting, traffic analytics, collaboration recording, speech analytics, workforce management, telecom audit, and telecom expense management (TEM). ISI helps its clients choose and implement Unified Communications management solutions that achieve their desired business outcomes.
OfficeWatch Call Reporting provides visibility for businesses to easily track all calls within the organization to determine employee productivity and prevent against unauthorized phone usage. The application includes an automatic report scheduler which configures an unlimited number of reports to be emailed, printed or archived on an hourly, daily, weekly, or monthly basis. Toll fraud, trunk analysis and 911 alerts help businesses gain ROI from their investment. OfficeWatch Call Reporting provides visibility for businesses with call tracking, threshold alarms and more
Call accounting and traffic management and analysis with accurate reporting. SaaS or Customer premise application for Avaya, Cisco, Mitel, NEC, Nortel, ShoreTel, Siemens, 3Com or others. Accounting and traffic management and analysis with accurate reporting.
If youre a Fortune 500 Company in need of Call Accounting services, were the company to call! We will collect, retain, and report on your calling activities to meet your financial, governance, and corporate compliance initiatives. At SAI, our mission is to help large enterprises simplify a complex telecom world by providing usage and expense reporting tools for PBX, VoIP, and other unified communication systems. And, weve been doing it for over 25 years! Call Accounting solution provider servicing Enterprise Accounts using Cisco Call Manager, Avaya, and Microsoft voice infrastructure.
PhonEX ONE is a comprehensive web-based solution for call accounting, management and control of your telecom expenses and productivity. Independent of PBX platform, PhonEX ONE is scalable offering unlimited growth and capacity to multi-site, multi-lingual and multi-currency environments. PhonEX ONE cuts operational costs by giving enterprises the perfect tool to monitor network activity and band width; report usage trends and statistics and optimize and efficiently allocate network resources. Web-based call accounting solution that allows businesses to manage resource allocation, communication, fraud detection, and more.
Shadow CMS Enterprise is a scalable unified communication management application that consolidates communication data to highlight communication facility usage. Communication management is now a multi-pronged approach that combines statistics from various facilities to identify billing irregularities, misuse, bottlenecks, inactivity and productivity loss. Shadow CMS consolidates call detail, voice mail, auto attendant, ACD and mobile data to provide concise communication facility usage. Provides the necessary tools to forecast, monitor and allocate communications management expenses.
Call accounting software for all size organizations, single site or multiple sites, general business, professional or hotel/motel. Call accounting software for all size organizations, single site or multiple sites, general business, professional or hotel/motel.
Integrates all management functions into a single product. From call accounting and billing to complete service order and trouble ticket provisioning, status and reporting. Manages call accounting and billing to complete service order and trouble ticket provisioning, status and reporting.
VXTracker manages the technical & financial performance of your voice network. Multiple, authorized users can access the system from any browser, and scheduled delivery to email addresses means better distribution of reports and less demand on the system administrator. VXTracker uses a powerful SQL database that provides lightning fast processing of high call volumes from multiple locations. Multi-million call record reports are produced in seconds! Optional modules include Cell Phone reporting. Real-time monitoring and reporting for your entire voice network including VoIP.
Are you looking for an innovative Call Accounting solution to increase productivity and lower costs? Call SWEET! is your total communications solution! Call SWEET!'s feature-rich qualities makes it the preferred choice of businesses, small and large. Call accounting solution with feature-rich qualities that allows small and large businesses to increase productivity and lower costs.
Call logging tool for tracking and allocating calls and costs associated with them, and performing tariff analysis. Call logging tool for tracking and allocating calls and costs associated with them, and performing tariff analysis.
InCharge Unified Call Management is a powerful web based reporting solution that can generate detailed or summary reports on your PBX and mobile devices. With over 20 years of experience and 100's of installations, our InCharge CDR and Wireless reporting applications are your answer. With its long list of features we have you covered. Easy to use web interface, Virtual server support, Customizable Reports, Multiple PBX support, (i.e. Avaya, Cisco, Mitel), Avaya DBA compatible Easy to use powerful Web based reporting that captures, and reports on all CDR data from multi vendor, traditional and IP PBX systems.
FCS Gateway allows hotel chain or owner to group various hotels with different PMS, PABX and other 3rd party systems under one roof without the worry of complex interface requirements and management. We make it easy to streamline complicated integration work. A complete gateway solution for providing guest data, call accounting, billing and a wide range of interface hub
For Telecom Providers Only: Enghouse call accounting software helps businesses manage, transition and optimize their communications systems through detailed monitoring and reporting of system and trunk usage, cost analysis and other business KPIs. It can help plan technology migrations from TDM to IP, or PBX to unified communications, and monitor for fraudulent or non-compliant activity. Proteus also logs trader voice platforms, extending the benefits of call accounting on to the trading floor. Telecom Providers Only: Enghouse call accounting software helps businesses manage, transition and optimize their communications systems
VoIP Detective allows end users to pull reports on inbound and outbound calls they have made. Managers can pull reports on their team, showing call details. Administrators can see all calls made on the system including technical details such as MOS, jitter, etc. VoIP Detective has a completely free version that you can use indefinitely, as well as an upgraded version that offers reports delivered via email and unlimited data retention. Free call accounting and reporting for Cisco call manager. Easy to use, it provides call details to admins, managers, and users.
Web-based telecom expense management solution that lets businesses manage invoice lifecycle, call accounting, vendor activities & more. Web-based telecom expense management solution that lets businesses manage invoice lifecycle, call accounting, vendor activities & more.
PABXSoft Telephone Management software provides business managers with the information they need to improve customer service, raise performance standards, identify fraud, and cut operating costs. PABXSoft is a simple and reliable PBX/Key System call management and billing software at less than half the market price. PABXSoft is used in every industry category and in over 80,000 businesses, large & small, World-wide. Simple and reliable PBX/Key System call management and billing software at less than half the market price.
Aradial products include a full-featured Converged Billing and AAA servers (RADIUS and Diameter). Aradial provides excellent performance and technological superiority. The solution offers billing integration for ISP, Wimax, LTE, Mobile and VoIP, HotSpot, wireless access, WiFi, WISP, ASP and mobile operators. Aradial's web-based interface ensures easy connectivity from anywhere and is coupled with a state server that allows you to know exactly what is happening in the network, in real time. Billing integration for ISP and VoIP, HotSpot, Wireless Access, WiFi, WISP, ASP, Wireless LAN and Mobile operators.
Browser-based, call accounting package with built-in web server, embedded SQL database and integrated job scheduler ($375.00 & up) . Call Accounting Mate is an industrial strength, fast and reliable call accounting software package for monitoring & reporting telephone call activity. It can be deployed in any enterprise inc. hospitality, retail, government, professional firms, banks & universities. This telemanagement solution will pinpoint charges, highlight misuse & increase productivity. Browser-based, call accounting package with built-in web server, embedded SQL database and integrated job scheduler.
WinCall tracks all of your domestic and international locations regardless of PBX type (analog, digital, IP) while still providing the best customer service in the business. WinCall helps facilitate internal bill back, identifies PBX toll fraud, increases employee productivity and gathers usage data to help make informed telecom network planning decisions. Directory integration eliminates the time consuming task of updating your call accounting database and or directory. WinCall Accounting Software Solution that automates the task of AMC's and reporting while still providing top tier customer support.
Advanced call accounting for PBX/VOIP and Private Networks, capacities up to 100,000 extensions Product of choice for Fortune 500 companies across Asia Pacific and worldwide Advanced call accounting for PBX/VOIP and Private Networks, capacities up to 100,000 extensions
ABS 100 provides a low cost high performance CDR Processing, Billing, and Call Accounting System that Rates Wholesale, Departmental, Carrier, and Retail CDRs while also providing Network Optimization, Carrier Management, and Profit/Loss reports. The ABS 100 system also generates LCR Routing Data. It can compare multiple Carrier Rates and is a great platform for Wholesale Billing and Agent/Reseller Re-Billing. CDR Processing System for high volume Wholesale Billing, as well as: Auditing, Comparisons, Reports, Optimization, and Analysis.
Capture SMDR information from the PBX system as soon as call is completed, analyze it, convert to database record format Capture SMDR information from the PBX system as soon as call is completed, analyze it, convert to database record format
TIM4biz Cloud Call Accounting removes the headaches that are associated with legacy call accounting software and telephone expense management. Flexible n-tier call costing with free, capped, flag fall, grace period, flat cost and per charging interval supports most countries All the major components of the system including database server, web server, report and alert servers are installed at the TIM4biz datacenter and are automatically backed up and maintained by TIM4biz staff. TIM4biz Cloud Call Accounting removes the headaches that are associated with legacy call accounting software and telephone expense mana
Providing organisations with the information required to understand what telecom services users use, how they use them and at what cost Providing organisations with the information required to understand what telecom services users use, how they use them and at what cost
We get it, you're busy! Its hard for Telecom/UC Managers to focus on major projects with a constant barrage of reporting questions. Calero VeraSMART helps you combine, simplify & share landline, cellular & other business data. Deal quickly with security, productivity, HR/legal docs, chargeback & optimization inquiries. Our wireline solution is compatible with Avaya, Cisco, Microsoft Lync; our wireless solution handles AT&T, Sprint, T-Mobile, US Cellular. Scalable, expandable, SaaS or premise. Time saving reporting tool for busy Telecom/UC Managers - helps combine, simplify and share landline, cellular, & other business data.
Advanced browser based call accounting software for all business. Suitable for all vendors inc Cisco telephony, Avaya, NEC. Advanced browser based call accounting software for all business. Suitable for all vendors inc Cisco telephony, Avaya, NEC.
COMM ONE THE RIGHT TOOL FOR THE JOB Our software can show you who is calling your business and who they are talking to. We can show you who your employees are calling. You will know that salespeople are working hard, that incoming call groups are handling your customer calls, and you can track down calls to or from any customer when a question arises. You can stop worry about who is calling whom. Weve got that covered for you. Quality Call Accounting Software since 1989 featuring complete incoming and outgoing detail and summary call reporting.
Pbxdom cloud reports can easily generate detailed reports of your telephone or call center activity from anywhere in the world; there is no need to purchase any additional software. You can achieve this by installing a collector of Pbxdom and connecting your PBX or Call center to the computer that you installed this software on; thats all there is to it. The collector software automatically receives your call information from your call center or PBX and then it sends that information to Pbxdom PBXDom Call Reporting & Analytic Service for major Business Phone System
Avotus Corporation, the leading provider of Intelligent Communications Management (ICM) solutions, today announces a partnership with TrustSphere, the recognized market leader in relationship analytics, to create a joint platform that combines Avotus big data capture capabilities with TrustSpheres advanced social network analytics technology to form a market-leading relationship analytics platform that extends beyond email and throughout the full Unified Communications (UC) platform. Avotus combines its big data capture and reporting capabilities for Unified Communications with TrustSpheres advanced analytics tech.
PBX Call Tarifficator helps to Track all outgoing and incoming calls to employees. Maintain archives for any time period. Allocate phone usage costs to employees and departments. Optimize PBX system configuration (determine if some outside lines are overloaded or underused). Control PBX system abuse. Check all information about suspicious calls. Print bills for the customers. Verify toll call bills from the phone company. Reduce non-business phone usage. Track all outgoing and incoming calls to employees and maintain archives for any time period.
Advanced call accounting and analytics with unlimited display boards. It's a true enterprise solution, allowing you to handle the more complex call routing and handling often found only on larger or more complex sites. Regardless of how your business is structured, whether it's a large centralised site or an entire network of interconnected sites spanning the world, TIM Enterprise provides a single, centralised facility that allows you to manage your comms. Advanced Call accounting and analytics package with a deceptively simple user interface.
The system contains extensive products and modules that enrich the system with features and functionality for normal and business needs. * Real time serial, IP LAN/WAN connectivity to collect CDR data * Multiple sites * Reporting tools * Active Directory integration * Email reporting * Multiple Pricing * No data alarm * Backup * Quota management * Fraud detection Powerful solution for voice calls management, integration, billing, and control.
MAF InfoCom provides 360-degree insight into the use of your Unified Communications. Information can be viewed via the simple self-configurable and user friendly dashboard or via the extensive reporting. MAF ICIMS provides insight in all aspects of Unified Communications: Voice, Video, Instant Messaging, Conference Calls, File transfers and Shared applications. Analyze and reduce costs, monitor call quality, plan your capacity, protect yourself against high consumption and abuse. Monitoring, Analytics, Rapportage en Recording voor Unified Communications
All-in-one, professional call accounting software. Designed to be easy to use and learn i.e. reports consists of data leafs (i.e. box icons) with summary figures which can be double clicked to open sub-report or detailed tables (i.e. Minimal data entry required). 14 regular Reports, 63 2D/3D Bar chart reports, Database management (Users, Extension, Department, Phonebook, CO-Line, Pricing), Report Printing, Multi-User pass code protection, Inactivity detection (reverts to login), Pabx status .... All-in-one, call management and accounting professional communication software. Designed to be easy to use with many functionalities
The call center software is a service hosted in the cloud and diversified locally. It is not necessary for all call center agents to be in one place, as calls are managed from any location. This way, the call center software allows the workforce to operate comfortably and efficiently from separate locations. It integrates an ACD system that distributes incoming calls to agents based on previously configured automatisms. A Call center software is a telephone system that manages efficiently a big amount of calls online, providing the best customer service
A Brazilian telecom expense management system focused on reducing costs and gain of performance. Compatible with all PBX brands and models, the Tarifador WS is used by companies of all sizes in all Brazilian states. Brazilian telecom expense management software focused on cost reductions and gain of performance.
Cloud-based telecommunications solution that helps businesses manage call logging, billing, summaries, split charges, and more. Cloud-based telecommunications solution that helps businesses manage call logging, billing, summaries, split charges, and more.