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IT Asset Management Software

IT Asset Management software provides enterprise wide inventory and life cycle management of software and hardware assets.

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Compile data, audit and manage workstations, servers, printers, routers and mobile devices. Group by OS, application or location. Learn more about ConnectWise Automate
The ConnectWise Automate, formerly LabTech, remote monitoring and management (RMM) platform will enable you to find, repair and maintain your clients IT assets remotely through a single interface, as well as automate redundant tasks and proactively resolve issues before they become full-blown problems. See for yourself, start your free trial! Learn more about ConnectWise Automate

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Learn more about JIRA Service Management
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos. Learn more about JIRA Service Management

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Atera is the ultimate IT asset management solution for MSPs and IT pros. Everything you need in one place. Try for Free now! Learn more about Atera
Atera’s all-in-one platform provides IT asset management capabilities, with various integrated solutions that help IT professionals track, monitor, and scan assets across their entire life cycle. These include Remote Monitoring & Management, Helpdesk, IT Automation, Ticketing, and Reporting – all in one dashboard. Our pay-per-tech model allows IT teams & MSPs to optimize and scale operations across unlimited devices, while reducing menial tasks so they can focus on the work that matters most. Learn more about Atera

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
An automated patch management tool for Windows, Linux & MacOS that helps you manage your software asset inventory. Learn more about Heimdal Patch & Asset Management
Automated patch and asset management that enables you to deploy and update any Microsoft, Linux, MacOS, 3rd party and proprietary software, from anywhere in the world and according to any schedule, with a full CVE/CVSS audit trail and flawless data compliance. Deploy updates, patches, and legacy fixes on the go, conduct inventory reports, force-update machines, review versioning, and secure your assets against all threats. Enjoy low bandwidth consumption and fast distribution through local P2P. Learn more about Heimdal Patch & Asset Management

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
An all in one solution for iOS, fireOS, Macs, Android, Apple TVs, Windows devices and laptop management. Learn more about Hexnode UEM
Hexnode is a cloud-based UEM solution that allows you to harness the power of the cloud to secure and manage corporate devices. They offer a flexible solution for comprehensive management and security of all the endpoints deployed in an organization. Trusted by SMBs to Fortune 100s worldwide, you can manage your entire corporate network with ease. Supporting major device platforms and offering support to a wide range of industries, Hexnode is globally recognised for its industry-best features. Learn more about Hexnode UEM

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
A customizable and full featured IT asset tracking platform. Easy to setup and use. Cloud based and mobile. World-class support. Learn more about Reftab
Specialized for IT departments, Reftab was voted by Forbes as the best customizable asset management platform in 2023. Our system was built by IT engineers to focus on simplicity and automation. We offer multiple integrations to sync data, SSO, automated workflows and SCIM provisioning to automate on-boarding and secure off-boarding. With a focus on simplicity and automation, anyone, no matter their requirements or technical ability can build an automated IT asset management platform. Learn more about Reftab

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
ITAM Software: Track complete hardware & software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more! Learn more about Device42
Device42 is the most comprehensive discovery system for Hybrid IT available today. Continuously discover, map, and optimize infrastructure and applications across data center and cloud environments. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers across 60 countries use these capabilities to manage and modernize their IT infrastructure and application landscapes. Learn more about Device42

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
UpKeep is rated the #1 mobile-first IT Asset Management Solution to streamline work orders, facility, and asset management. Learn more about UpKeep
UpKeep's IT Asset Management Software is a modern maintenance and asset management solution for your team. From your desktop to your phone and even your tablet, UpKeep is easily accessible from anywhere at any time. Create work orders on-the-go, get notifications when tasks are updated, and receive alerts straight from your app when assets go down making your business run more efficiently than ever before. Learn more about UpKeep

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization. Learn more about HaloITSM
HaloITSM allows you to track your assets and visualize dependencies between configuration items. Identify and log incidents, problems and change requests against assets and identify systemic failings prior to the occurrence of major incidents. Connect with one of our 30+ native asset management integrations to automate the processes in your CMDB at no extra cost. Learn more about HaloITSM

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
SaaS Enterprise Transformation Platform that enables organizations to realize transformation outcomes and achieve digital goals. Learn more about Orbus
OrbusInfinity helps transformation teams cut through the complexity of technology-driven change. Our dashboards and collaboration platform help you track, create and capture value for a better future. Embedded in Microsoft 365, the cloud platform enables businesses to blueprint their organizations, empowering them to make smarter, faster decisions that drive successful digital transformation initiatives. Learn more about Orbus

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
PC audit and network inventory software for office and large-scale enterprise networks. Learn more about Total Network Inventory
Total Network Inventory is a PC audit and network inventory software for office and large-scale enterprise networks. Total Network Inventory interrogates all computers and notebooks on a network and reports back with complete information about the OS, service packs, hotfixes, hardware, software, running processes, etc. on remote machines. Learn more about Total Network Inventory

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Manage your Assets from Purchase till Retirement with Ease Learn more about Freshservice
Maintain inventory of your organization's IT and non-IT assets like contracts, hardware, software, and track asset details throughout its lifecycle with Freshservice's asset management. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management, and enhanced impact analysis. Learn more about Freshservice

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Total IT Asset Discovery & Inventory; desktop to datacenter, SaaS & Cloud within a modern single-platform solution. ISO27001 Certified. Learn more about Certero for Enterprise ITAM
Certero provides enterprises with a 'single pane of glass', centralized IT Intelligence Platform, with full, automated Discovery & Inventory of all IT Hardware, Software & Infrastructure across your entire organization. Removing the need to maintain several, legacy toolsets, Certero eliminates the disparate data problem straight out of the box, providing holistic reporting, powerful insights & BI from a modern, single platform solution that's easy to scale. Simply 'switch on' what you need. Learn more about Certero for Enterprise ITAM

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Certero's Software Asset Management product to manage IBM licensing; control license compliance and optimize costs with IBM. Learn more about Certero for IBM
Certero's Software Asset Management product to manage IBM licensing; control license compliance and optimize costs with IBM. Learn more about Certero for IBM

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Everything you need to be able to clearly See, Manage & Eliminate Over-Spending with your SaaS Subscriptions on an Enterprise scale. Learn more about Certero for SaaS
Enterprise-level SaaS Optimization Solution from a leading ITAM, SAM & Cloud Asset Management vendor. Certero for SaaS provides clear 'dashboard' visibility of expanding SaaS subscriptions, so you can see all your costs and identify unused and under-utilized subscriptions to eliminate Over-Spend with ease. Covers O365, G-Suite, Adobe, Salesforce +many more... Part of the Certero Unified Platform for ITAM, SAM & Cloud Asset Management, Certero provides big-picture technology value optimization. Learn more about Certero for SaaS

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Certero's Oracle LMS/GLAS Certified solution to automate governance processes, manage risks and optimize costs with Oracle licensing. Learn more about Certero for Oracle
Certero's Oracle LMS/GLAS Certified solution to automate governance processes, manage risks and optimize costs with Oracle licensing. Learn more about Certero for Oracle

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Gartner identified Nlyte as providing cornerstone technology for the evolving Hybrid Digital Infrastructure Management (HDIM) space. Learn more about Nlyte DCIM
Nlyte provides complete management for the Hybrid Digital Infrastructure. Nlyte automates the inventory process for accurate accountability of what you have and where it is - helps secure assets, infrastructure, and data flow by monitoring changes and alerting on deployment and access exceptions - helps maintain assets by monitoring for currency and efficient usage. Nlyte software deliver cost management, resource efficiency-space, workflow optimization, while de-risking from disruptions. Learn more about Nlyte DCIM

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
NinjaOne gives complete, accurate, and real-time insight into managed IT assets to help IT teams reduce costs, & make better decision. Learn more about NinjaOne
NinjaOne gives complete, accurate, and real-time data and insight into managed IT assets. With Ninja, IT leaders get full visibility into and control over their endpoints, insights and automation to reduce technology costs, robust monitoring and more. NinjaOne makes asset discovery easy through Active Directory based discovery and deployment, improves decision-making with real-time IT asset information, tools to group, find, and manage assets more efficiently. Learn more about NinjaOne

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Rippling Device Management automates the entire lifecycle of Mac and Windows devices, in one system.
Rippling's Device Management (MDM) lets companies manage and secure devices, track assets, and restock inventory—all from one natively-built platform. Admins can easily view current devices and accessories, who they're assigned to, and other device info at a glance. When employees join or leave the company, we help you easily order, ship, store, reassign, and retrieve laptops 100% remotely, simplifying laptop setup and retrieval. In just a few minutes, you can implement security protocols—and pull audit data—for SOC 2, GDPR, and more, making it easier than ever to get compliant. Admins can also remotely install security software, detect threats, and wipe stolen or departing employees’ laptops - in just a few clicks. Learn more about Rippling

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
IT Asset Management has never been more important than in today's remote environment. Integrates seamlessly with Zendesk, Jira etc.
Manage the complete IT asset lifecycle for your remote workforce with easy-to-use, cloud-based IT Asset Management software. Reduce downtime, ensure software license compliance, and speed up troubleshooting by tracking all hardware including Windows/Mac devices as well as software. Maintain complete visibility into your IT landscape with full asset management, purchase orders, maintenance, usage optimization. Seamlessly integrated with Zendesk, Jira helpdesks, as well as SCCM, JAMF, many others. Learn more about EZOfficeInventory

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Learn why Forbes rated Asset Panda the #1 Asset Tracking Software of 2022. Try Asset Panda with a free 14-day trial (no card required)!
Our IT asset management software helps you streamline managing your entire IT asset lifecycle. Our cloud-based ITAM software is flexible, user-friendly, customizable, and supports many integrations. The software pairs with mobile iOS & Android apps with free barcode scanning. On top of IT asset management, we help with ticketing, fixed asset audits, maintenance tracking, auto-discovery, equipment tracking, & more. Get your free 14-day trial today (no card required)! Learn more about Asset Panda

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Fishbowl’s IT Asset Management solution benefits from real-time data so you know exactly what your manufacturing assets are worth.
Fishbowl’s IT Asset Management solution takes the guesswork out of determining what your manufacturing assets are worth. You will no longer rely solely on estimates and guesses about when to reorder, because you will have real-time data that gives you an accurate reflection of what is in stock at all times. Learn more about Fishbowl

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
SolarWinds Service Desk provides fully integrated asset management and service management for IT teams to resolve issues quickly
SolarWinds Service Desk is a fully integrated IT service desk and IT asset management solution. Easily track, monitor, and analyze your assets, including hardware, software, contracts, purchase orders, licenses, and warranties all in one place. Automatically scan your network to discover and update asset data. Streamline ticket resolution by aligning incidents to impacted assets, automatically capturing asset incident history, and automating ticket routing and priority using AI. Learn more about SolarWinds Service Desk

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today! Learn more about Spiceworks Cloud Help Desk

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
The best-rated CMMS software on Capterra. Easy to use, easy to love. Cut downtime by 37% & boost productivity 41% today!
Limble CMMS is a simple to use, mobile-first software solution that helps you manage maintenance work, automate work scheduling, monitor work history, generate reports, and organize assets. Our average customer reduces downtime by 37%, increases productivity by 41%, reduces part spend by 29%, and increases asset life by 23%. Limble is trusted by companies around the world including McDonald’s, Rite Aid, etc. Request a demo and we will show you how Limble can help solve your unique needs. Learn more about Limble CMMS

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management

IT Asset Management Software Buyers Guide

What is IT asset management software?

IT asset management (ITAM) software facilitates business-wide inventory and lifecycle management of software and hardware assets. ITAM software helps businesses with maintenance history, user permissions, acquisition budget forecasting, and software license compliance.

The benefits of IT asset management software

  • Maximize value of IT assets: ITAM software helps measure and monitor the value of your business’ IT assets. With accurate IT asset valuation, you can make better investment decisions. On the flip side, you can stop paying for software and hardware licenses with lower returns on investment.
  • Improve service levels: Effective ITAM software utilization lets administrators reduce time spent on manual overheads and focus instead on important service requests. With real-time predictive analytics reports, IT teams can proactively create automation tools to remove vulnerabilities, minimize risk, and reduce service requests.
  • Protect assets and support compliance: With digital workplace initiatives like bring your own device (BYOD) gaining popularity, tracking unauthorized devices and reducing asset misuse is increasingly difficult. ITAM software can detect unauthorized tools or applications and alert IT managers to take corrective action and reduce associated risks.

Typical features of IT asset management software

  • Asset tracking: Monitor, control, and manage documentation for all IT assets. Advanced solutions include real-time asset monitoring and diagnostic tools to track new devices.
  • Inventory management: Create a centralized repository to monitor and store all important IT asset data. Also tracks the complete lifecycle of IT assets.
  • Audit management: Scrutinize IT assets to evaluate risk and generate reports and metrics to identify any issues.
  • Compliance tracking: Track renewal and expiration dates of all licenses and notify IT managers of all regulatory changes.
  • Supplier management: Link purchase invoices and manage vendors from a centralized platform to reduce redundancies and streamline operations.

Considerations when purchasing IT asset management software

  • Mobile capabilities: In today’s digital age, employees are mostly mobile and often work from remote locations. Businesses expect their IT teams to respond swiftly to service requests and minimize downtime. Therefore, it is essential that IT teams be responsive while working remotely. If your employees travel frequently, look for ITAM software that is compatible with mobile browsers or offer iOS and Android applications.
  • Total cost of ownership: Finding the right ITAM solution within your budget can be a daunting task. ITAM software solutions offer varied pricing models that make direct comparison a bit tough. Common pricing models for ITAM solutions are tiered pricing, pay-per-user, and pay-per-node. Buyers should calculate the total cost of a solution before making a purchase decision, including features costs, licensing fees, integration costs, number of users, and support.
  • Adoption of artificial intelligence (AI): Gartner predicts that over the next few years, all software applications will incorporate artificial intelligence in some way. AI-backed tools such as chatbots will handle service requests and other mundane tasks. AI tools will also help reduce the workloads of IT administrators by creating incident tickets and guiding users to relevant knowledge management resources to resolve their issues.
  • ITAM strategies will incorporate physical devices: Adoption of the internet of things among small and midsize businesses is increasing at a fast pace. As more smart assets are added to IT networks, businesses must begin viewing them as a key component of their IT infrastructure.