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monday sales CRM is the best contact management software to help you track, store, and manage all of your contact information. Learn more about monday sales CRM
monday sales CRM is the best contact management software to help you store, track, and manage all of your contacts’ and accounts’ information! Connect your Gmail or Outlook to send/receive emails and keep track of client communication, all in one place. Get an overview of a contact and everything related to it in an easy-to-view snapshot. Assign items, automate emails, set reminders, share files and more. Learn more about monday sales CRM

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Bigin helps small businesses move away from spreadsheets and get started with a CRM solution that is truly built for their needs. Learn more about Bigin by Zoho CRM
With Bigin, store, organize, and track information about your customers, prospects and sales leads, ultimately leading to better and improved customer relationships. We built a dedicated CRM for small businesses to help organize sales and track leads easily. With the sheer motive to be simple, Bigin is packed with just the right features, with a user-friendly interface, at a pocket friendly price to fit your small business like a glove! Learn more about Bigin by Zoho CRM

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Find and track every customer, contact and communication instantly, then set tasks to follow up, and share with your team. Learn more about Really Simple Systems CRM
Our versatile CRM contact management software makes it easy to manage your contacts and share information across your team. Providing a 360 degree view of all your interactions, you will increase your engagement levels and customer experience for long-lasting relationships and a united team. You are not just keeping track of names and addresses, our CRM records every interaction, including your emails, calls, notes and documents, arranged in a summary timeline so everything is easy to find. Learn more about Really Simple Systems CRM

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Managing contacts and sales communications has never been easier thanks to Pipedrives powerful yet agile contact management software. Learn more about Pipedrive
Managing contacts and sales communications has never been easier thanks to Pipedrives powerful yet agile contact management software. Focus on the activities that transform leads into customers while enjoying Pipedrives intuitive and simple design. In addition to being integrable with hundreds of supporting client management apps and integrations, our robust mobile CRM keeps you close to contacts and full feature access on the go. Learn more about Pipedrive

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Small business software to manage leads, customer information, contact history and reminders, and emails. Learn more about Less Annoying CRM
Less Annoying CRM is a simple contact manager built from the ground up for small businesses. Manage your contacts, leads, notes, calendar, to-do's and more, all from one simple web app. Our product is founded on three core principles: simplicity, affordability, and outstanding customer service. All users get an unlimited free 30-day trial to exhaustively test every aspect of the CRM, and customer service is always free through the phone and email if users have questions. Learn more about Less Annoying CRM

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Pobuca offers you a cloud contact management tool to share your contacts with your co-workers and partners. Learn more about Pobuca Connect
Pobuca offers you a cloud contact management tool to share your contacts with your co-workers and partners. Convert your multiple business contact lists into one unified addressbook and access it from everywhere! The Pobuca Relationships plan is a cutting-edge mobile lightweight CRM app that helps you to organize your company´s leads, set marketing campaigns and manage your sales pipeline. Meet Pobuca Bot, your virtual assistant that will search and update the stored info of your ad. Learn more about Pobuca Connect

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business. Learn more about Freshsales
Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to— attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities. Learn more about Freshsales

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. Use EngageBay's simple contact management software to keep all your contacts in one place. Stay organized, make meaningful decisions and close more sales. - all from one easy to use platform. Learn more about EngageBay

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Store, manage and label your leads, contacts and clients in one centralized online hub, and have it all handy, wherever you are. Learn more about vcita
Gain and retain clients with a powerful CRM app by vcita. Store, manage and label your leads, contacts and clients in one centralized online hub, get a birds-eye view of your clients' history, appointments, payments, invoices, documents and conversations and Easily collaborate with your team, assigning clients, appointments and incoming requests to staff members. Have all the information handy wherever you are and whenever you need it with a friendly mobile app. Learn more about vcita

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Caspio is the world's leading NO-CODE platform for building online database applications without having to write code. Learn more about Caspio
Caspio is the world's leading NO-CODE platform for building CRM applications, like contact management, without coding. The all-in-one platform provides everything you need to digitally transform business operations and workflows. It includes an integrated cloud database, a visual application builder, enterprise-grade security, regulatory compliance, and scalable global infrastructure. See why Caspio is trusted by over 15,000 companies worldwide. Try it for FREE. Learn more about Caspio

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Most affordable complete CRM on the market. One time $99 cost per user. Very easy to use with optional add-ons for a tailored package Learn more about InfoFlo
We believe that software should be a one time cost. InfoFlo includes FREE Life-Time Updates, No Monthly Fees, and is an affordable $99 ONE-TIME cost per user! Infoflo is an easy to use CRM that is perfect for managing customer relationships and includes the most robust Outlook sync on the market! It is a fully integrated contact, relationship, email, calendar, document, sales, task management solution and VoIP. It includes a Quick Books, Outlook and Google Sync. Learn more about InfoFlo

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
ClickUp is the future of work - it's one app to replace them all. ClickUp is the #1 fastest growing productivity app in 2020. Learn more about ClickUp
ClickUp is one app to replace them all. It's the future of work - where anyone can work on anything. More than just task management - ClickUp offers docs, reminders, goals, calendars, scheduling, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. Learn more about ClickUp

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Wrike is an enterprise work management software with approvals, time tracking, Gantt charts, Kanban boards, reporting, and more. Learn more about Wrike
Wrike is an award-winning project management software trusted by 20,000+ companies worldwide. Manage contacts using auto-organization, custom request forms, Kanban boards, Gantt charts, time tracking, real-time updates, and performance reports all in one place that can be shared company-wide. Integrate Wrike with 400+ applications to automate your everyday processes. Customize workflows and reduce the need for emails, meetings, status updates, and more. Work smarter, not harder with Wrike. Learn more about Wrike

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Copper is the easy-to-use CRM that's designed for and recommended by Google. Want to be more organized and productive? Try it now. Learn more about Copper
Copper is the easy-to-use CRM for businesses on Google Workspace looking to manage more sales leads & grow customer relationships but don't have time for data entry, repetitive admin tasks, or complicated tools. Copper integrates with Gmail and other Google Apps, so it logs all your emails and other interactions to the right contact for you. You can also see your sales and relationship essentials from email threads, to past interactions, to tasks... all in one place. Learn more about Copper

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Bitrix24 #1 free contact management and CRM software with 8 million clients worldwide. Cloud, mobile and open source versions available Learn more about Bitrix24
If you are looking for free online contact management software that doesn't limit how many contacts you can have, comes with email marketing, fully featured CRM and contact manager ¿ Bitrix24 is it! Bitrix24 is extremely easy to use and comes jam packed with advanced sales tools. Learn more about Bitrix24

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
The only choice for comprehensive sales enablement. Learn more about SalesRabbit
SalesRabbit's game-changing methodology is based on research they've done with sales pros and the top teams in the industry. It targets the main traction points of every successful organization: rep motivation, team efficiency, and sales mastery. The app is built to help your company make changes that enable peak performance at every door. Their dedicated CSMs and support staff work with you to implement these strategies, ensuring you get the results every door-to-door company hopes for. Learn more about SalesRabbit

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
amoCRM is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more. Learn more about amoCRM
amoCRM is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools.It's the perfect messenger-based sales solution for entrepreneurs and SMBs. Learn more about amoCRM

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Salesflare is an intelligent CRM & contact management platform for small and medium sized B2B businesses who sell more with less work. Learn more about Salesflare
Salesflare is an intelligent CRM & contact management platform for small and medium sized B2B businesses who sell more with less work. Salesflare automatically fills out your address book and keeps track of all interactions with your contacts. It takes data from email, social media, company databases, phone, calendar and hands it to you in automated customer timelines that tell you everything you need to know. You just have to write the emails, make the calls, and have the coffee. Learn more about Salesflare

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution Learn more about LiveVox
LiveVox’s Contact Manager is a native CRM built to accommodate a simplified and incremental path to evolving from primarily voice-based strategies to performance-driven digital engagement. The U-CRM unifies and centralizes data across core contact center functions, channels and applications into a single database and creates a single one-stop shop for omnichannel engagement that empowers agents to work quickly and efficiently to drive engagement and performance and ultimately, delight customers. Learn more about LiveVox

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Unlimited Contact details for Customers and Suppliers, Diary Entries and reminders, Document Mapping, Emails and Text Messaging Learn more about Peach Software
Track Contacts & Sales Calls in Peach. Set and forget which contacts get invoices, Orders, Quotes, Remittances, text messages etc. A Handy Calendar displays your Follow Up tasks with notes about each contact in their file. Attach documents to Customer, Products and Suppliers for quick information sharing. https://peachv12.com.au/customer-marketing-information/ Learn more about Peach Software

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
All-In-One Automation Tool with Sourcing, Outreach, data enrichment ATS / CRM, database management, and synchronization capabilities. Learn more about Jobin.cloud
Jobin.cloud is an All-In-One Automation tool to Find and Engage with People. Import profiles in bulk, filter, track and manage them in auto-updating repositories with hundreds of data points. Find emails and social profiles. Assign contacts to workflows, lists, and pipelines. Run multichannel bulk outreach campaigns and keep track of all your conversations with timelines, tags and notes. Quickly grow your network with unlimited LinkedIn connection requests and create your ultimate database asset Learn more about Jobin.cloud

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Spend less time digging through spreadsheets and more time selling.
Organize contacts, schedule tasks, and manage deals more efficiently with Salesforce contact management software. Drive growth with Sales Cloud 360, the best-in-class sales solution that has helped power the world's best sales teams on the world's #1 CRM platform. Increase rep productivity with data driven selling by quickly deploying industry-specific apps and best practice processes. Learn more about Salesforce Sales Cloud

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Learn more about Zoho CRM

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Integrated business management solution that automates financial, customer relationship and supply chain processes.
Microsoft Dynamics is a line of integrated, adaptable business management solutions that enable your people to make important business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software-easing adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, customer relationship, and supply chain processes in a way that can help you drive business success. Learn more about Dynamics 365

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers.
Whether you've got a small team of five or a sophisticated sales force of 500, HubSpot offers pricing and packaging options that grow with you. HubSpot customer relationship management (CRM) software is built for companies that want to spend less time logging data. It keeps all your contacts in one centralized, customizable database. And you can see everything about a lead in one place -- no more digging through inboxes to find information. Start using the free HubSpot CRM today. Learn more about HubSpot CRM

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Nimble is the simple, smart CRM for Office 365 & G Suite that works for you -- everywhere you work.
Nimble is the simple, smart CRM for Office 365 & G Suite that works for you by automatically combining your contacts, communication histories, email inboxes, and calendar appointments with over 250+ SaaS business app contacts and social media connections (including Linkedin, Twitter, Facebook) into one unified team relationship manager. Learn more about Nimble

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
130,000+ customers in 170 countries use ActiveCampaign to automate their marketing, from contact management to email personalization.
ActiveCampaign's category-defining customer experience automation platform (CXA) helps over 130,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 75% of ActiveCampaign's customers use its 850+ integrations. Learn more about ActiveCampaign

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Airtable combines an intuitive spreadsheet interface with file attachments, kanban boards, calendars, and other powerful features.
Airtable is the all-in-one collaboration platform that combines the flexibility of a spreadsheet interface with rich features like file attachments, kanban card stacks, calendars, and reporting. Learn more about Airtable

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
The smarter way for small businesses to do great work Keap organizes your client information & daily work in one place, freeing you up
Grow your business with the all-in-one CRM, sales & marketing software for serious business owners. Our platform organizes your customer information and daily work in one place, freeing you up from repetitive tasks so you have more time to focus on growing your business. Learn more about Keap

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Recruiting solution that enables businesses to create a brand page, attract talent, and hire qualified candidates.
Recruiting solution that enables businesses to create a brand page, attract talent, and hire qualified candidates. Learn more about LinkedIn for Business

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Act! Premium empowers you to market better, sell more, and create customers for life.
Act! Premium, a powerful CRM and Marketing Automation tool in one platform, is perfect for small and midsize businesses looking to market better, sell more, and create customers for life. With unparalleled flexibility and freedom of choice, Act! Premium accommodates the unique ways you do business. Whether it’s customizations to fit your specific business or industry processes or your preferences for deployment and access, the possibilities with Act! Premium are limitless. Learn more about Act!

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite. Learn more about Apptivo

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Pipeline CRM is ranked #1 CRM for mid-market businesses, empowering sales teams of 10+ across a breadth of industries.
Join the teams who've used Pipeline CRM to close $40 billion in sales and counting! Built with the heartbeat of America in mind (thats you), we kept things simple. From our promise to help small to mid sized teams win deals faster. To an easy-to-use cloud-based platform that syncs your team in real time. And a Smart Agenda that builds itself while theyre hard at work. Thats how you spend more time closing deals. And less time trying to. Its that simple. Really. Learn more about Pipeline

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Google Contacts is an online address book which allows users to manage, store, sync and organize contacts across all devices.
Google Contacts is an online address book which allows users to manage, store, sync and organize contacts across all devices. Learn more about Google Contacts

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Insightly CRM is for growing teams that want a flexible, easy-to-use, yet powerful CRM to centralize and manage customer data from the
With more than 1.5 million users across all industries, Insightly is a leading CRM software with native integrations to Gmail, Office 365, MailChimp, and other popular applications. Use Insightly to manage customer data, leads, and projects at every stage of customer relationships, monitor sales pipeline, and measure performance against your sales and business goals. Learn more about Insightly

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Tools for the modern professional: proposals, contracts, payments, and more. Try 7 days free when you're ready.
HoneyBook helps creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With our business management software, you can automate your busy work and stay on top of all your to-dos, saving time and money so you can grow your business. Its like your own personal assistant. Small business owners and freelancers have used HoneyBook to increase their bookings and save time. For your first 6 months, get HoneyBook for $1 per month with code ONLY1. Learn more about HoneyBook

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more.
Odoo is a fully integrated, customizable, open-source software packed with expertly designed, user-friendly business applications. Odoo's intuitive database is able to meet a majority of business needs, such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of any company, regardless of size (or budget). Learn more about Odoo

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
Agile CRM is a All-in-One CRM with Sales, Marketing and Service automation in single platform. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface. Learn more about Agile CRM

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Contact management software built for small business
Meet Thryv, the contact management software built for small business. Thryv gives you in-depth insights into customer data, with detailed customer profiles that include contact info, appointment history, unique preferences, and personal notes. Use this information to provide tailored text and email communications and a stellar customer experience that keeps them coming back again and again. Learn more about Thryv

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more deals.
Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. Every Nutshell subscription comes with unlimited CRM contacts, data migration assistance, and world-class live support, all at an extremely affordable price. Learn more about Nutshell

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Sales Force Automation. Manage accounts, contacts, opportunities, leads and more.
Sugar is an affordable and easy to use CRM platform, designed to help your business communicate with prospects, share sales information, close deals & keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open-source, web-based CRM solution, Sugar is easy to customize & adapt to your changing needs. Ideal for small & medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site. Learn more about SugarCRM

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Maximizer isn't just another CRM software provider. We provide successful businesses with a proven competitive advantage!
With offices in Canada, England, and Australia, as well as business partners in the United States and around the world, Maximizer has helped over 120,000 companies increase sales, build relationships, and boost their bottom line. Maximizer CRM comes loaded with features, and includes modules for Sales, Marketing and Customer Support, as well as must-haves such as customization and mobile access. 30-day Free Trial and live human support! Learn more about Maximizer CRM

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
The best contact management app that sits right inside your Outlook. Share your contacts, categorize them, keep all communications.
The best CRM Add-in for Outlook, also available as a web app and on iOS / Android. It helps manage Contacts, Sales, Projects, and Mail Merges. With eWay-CRM, you can share your Outlook with your team, track communication history, plan follow-ups, automate company processes and thus, run your business efficiently. The software is also highly customizable - it allows you to create user fields, design form layouts, customize workflows and user permissions. Learn more about eWay-CRM

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Outreach is the only solution to integrate sales engagement, conversation intelligence, and revenue intelligence into one platform.
Do you have inbound leads slipping through the cracks? With Outreach Engage, leads are appropriately routed to reps and entered into personalized sequences that utilize proven playbooks & messaging. Help your reps more easily engage with potential buyers by orchestrating all key sales activities like email, phone calls, and social media touches. Learn more about Outreach

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Operations Hub supercharges HubSpot CRM with features to sync, clean, and automate your contacts, leads, and companies.
Operations Hub allows you to connect HubSpot CRM with the rest of your business apps. It works two-ways and in real-time with contacts, leads, and company data. You'll have a truly connected CRM with dependable and up-to-date data. Unlike traditional out-of-the-box integrations, it offers custom solutions to connect, clean, and automate customer data. The result is an efficient, aligned, and agile business, an unhindered and strategic ops team, and a friction-free customer experience. Learn more about Operations Hub

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Search less. Sell more.
Lusha helps business professionals establish a fast and true connection with their leads, contacts, and candidates. B2B engagement is based on trust. Lusha helps you build that trust using simple tools which allow you to enrich and verify business profiles. Today, over 600,000 sales representatives, recruitment managers, and marketers transform the way they engage with their leads, contacts, and candidates by using Lusha on a daily basis. Learn more about Lusha

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
The best CRM pricing + the best tools and features. Contact Management/ Email Marketing Solution for Small Business.
Fantastic "pricing" is the #1 reason our happy customers choose BigContacts over other CRMs. Pricing + all our great features and tools. BigContacts is also the #1 rated Contact Management & Email Marketing Solution based on ease of implementation. Learn more about BigContacts

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Pipeliner CRM drives exceptional user engagement through its sales-friendly interface resulting in high adoption rates and faster ROI.
Pipeliner has revolutionized CRM with our unique visual interface, no-code workflow automation engine, and instant, dynamic insights and reporting. There is no other CRM that provides both salespeople and sales management with so many ways of displaying and analyzing sales data while also delivering intelligent, system-generated insights. Plus, thanks to our automation engine and ease of integration with other systems (such as email, ERP, Marketing), Pipeliner eliminates many manual tasks. Learn more about Pipeliner CRM

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Create, send, and track effective email campaigns that help you build lasting relationships with your customers.
Zoho Campaigns is a feature-rich email marketing software for businesses of all sizes. From topic & list management to automation & tracking your reports, this easy-to-use email marketing application has it all at a reasonable price. Create responsive email campaigns using ready-to-use email templates or the drag-and-drop editor to create eye-catching emails. You can also automate your entire email campaign process and track your reports to plan, execute and manage future email campaigns. Learn more about Zoho Campaigns

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts
Cloud-based solution that helps businesses improve marketing operations with database management, task assignment and more.
ZoomInfo combines the worlds most comprehensive business database with best-in-class technology to fuel your go-to-market strategy from start to finish, and provide an accurate, 360-degree view of customers, prospects, and opportunities. Learn more about ZoomInfo SalesOS

Features

  • Contact Database
  • Sales Pipeline Management
  • Lead Management
  • Prospecting Tools
  • Shared Contacts

Contact Management Buyers Guide

What is contact management software?

Contact management software enables the storage, tracking, and management of contact information across an organization. Contact management system helps organizations function more effectively by distributing current contact information for customers, contractors, vendors, and more across all levels and locations. These systems help businesses manage and promote leads, archive customer interactions, log employee tasks, report engagement analytics, and schedule events and tasks.

The benefits of contact management software

  • Distributed contact information. A contact management system typically tracks and stores the contact information in a universally accessible cloud database. People and companies can be grouped as leads, customers, vendors, employees, and more. Businesses can grant specific users permission to access certain groups. Together, these features make it possible for small businesses to access essential contact information at any time, boosting efficiency, accuracy, and flexibility.
  • Rich business intelligence. Informed marketing and sales efforts depend on contact tracking. A contact management system can track customers throughout the sales cycle and compile valuable reports about what is and isn't working. Small businesses can use this business intelligence to make smarter, fact-based decisions.
  • Customer service. The right contact management system can improve customer service in several ways. Interaction histories help employees offer more personalized and relevant customer assistance through data about past customer experiences with the company. Some contact manager apps can collect support requests, assign them to representatives, and even schedule callbacks so customers aren't forced to wait on hold. These features ultimately improve customer satisfaction and retention.

Typical features of contact management software

  • Interaction tracking: Track daily activities such as contact transfers, emails, and task schedules.
  • Contact import and export: Transfer contacts between multiple data sources.
  • Contact search and filter: Search and filter contacts within the entire contact database.
  • Contact database: Maintain a record of all contacts saved in a database, including details like last interaction, follow-up, and activities.
  • Calendar and reminder systems: Add notes to individual contacts and set reminders for scheduled follow-ups.
  • Customizable fields: Add, remove, and rename fields used for storing contact details. Customization helps capture different sets of contact details for different campaigns.
  • Shared contacts: Share contacts with other applications like Gmail and CRM software.

The contact management software directory lets you filter by feature(s) to only view options that meet your business needs, helping you narrow your software shortlist.

Considerations when purchasing contact management software

  • Get the features you need the first time. Capterra found that 66% of businesses that switched to a different contact management system did so because their initial solution lacked the needed features. Affordable or trendy solutions may not offer the tools your small business really needs, so be sure to invest in a system that solves your company's unique problems.
  • Know how long your transition will take. Moving to a new contact management system can be a long process. The time from C-suite decision to IT expansion to employee training could take months, or even years. A Capterra research found that 80% of companies implemented their contact management software within 18 months. Some solutions are faster to set up than others, so it's important to balance setup time with your long-term goals.
  • Choose strategic integrations with other systems. The best contact management solution for your company might be the one that integrates seamlessly with your existing software. In many ways, contact management software is the critical hub that connects your systems. Social media, email, inventory, project management, and reporting are just some of the integrations available. Build an ecosystem that helps maximize all of your software tools.
  • Conversational user interfaces will provide better customer service. Intelligent chatbots in contact management software will offer better first-touch assistance to customers in need. Conversational user interfaces have been around for some time, but the technology is growing more sophisticated and reducing employees' ticket volume, allowing faster solutions while cutting costs. According to a Capterra research, 68% of small and midsize businesses (SMBs) are using or plan to use conversational user interfaces within the next one to two years.
  • Real-time analytics is enhancing customer and agent interaction. Contact center agents hold hundreds of interactions with customers on a regular basis. This generates thousands of data points with which detailed profiles of customers can be created, which can tremendously help agents engage customers in future interactions. Analytics helps in capturing these data points in real time during calls. Additionally, analytics-driven sentimental intelligence measures customers' characteristics on various parameters such as stress level, mood, and loudness of speech. This helps agents to respond to customer interactions more effectively.