---
description: Page 9 - Compare the best Help Desk Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
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title: Page 9 - Help Desk Software - Prices & Reviews - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software) > [Page 9](https://www.capterra.co.nz/directory/30008/help-desk/software?page=9)

# Help Desk Software

Canonical: https://www.capterra.co.nz/directory/30008/help-desk/software

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> Help Desk software enables organizations to respond more efficiently to users, answering technical and functional questions by providing improved methodologies for ticket tracking, IT management, and customer service support. Integrating these elements improves the ability of customer service departments to provide fast and effective support to employees, end users, and customers. This facilitates the flow of new information from users, contributing to an organization's existing knowledge base.

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## Products

1. [Suptask](https://www.capterra.co.nz/software/215702/suptask) — 4.7/5 (10 reviews) — Internal ticketing system purely on Slack where your conversations and messages turns into structured tickets.
2. [Inxide](https://www.capterra.co.nz/software/1019488/inx-app) — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
3. [Startly](https://www.capterra.co.nz/software/1029301/startly) — 4.4/5 (10 reviews) — Service management solution that helps IT/professional service agents manage support tickets, assets, change requests, and more.
4. [Velaro](https://www.capterra.co.nz/software/116972/velaro) — 3.9/5 (9 reviews) — Connect with customers, track every case from any channel, and resolve issues faster with built-in ticketing and omnichannel support.
5. [OMNITRACKER](https://www.capterra.co.nz/software/124156/omnitracker) — 3.7/5 (9 reviews) — ITSM application that handles incident, problem, change, service asset \& configuration,release, identity \& access management processes.
6. [Think Help Desk](https://www.capterra.co.nz/software/122881/think-help-desk) — 4.2/5 (9 reviews) — Think Tank NTG sells a cloud based help desk ticketing system that is customized for your needs. Let us know what your looking to do\!
7. [Centralpoint](https://www.capterra.co.nz/software/161470/centralpoint) — 4.6/5 (9 reviews) — Centralpoint's recognized by Gartner as a Digital Experience Platform; On Premise or cloud AI and Help Desk solutions
8. [Rezolve AI](https://www.capterra.co.nz/software/211890/rezolve-ai) — 4.8/5 (9 reviews) — Rezolve.AI is an Agentic AI platform for employee support and ITSM inside Teams and Slack
9. [Rexpondo](https://www.capterra.co.nz/software/218137/otrs-community-edition) — 4.8/5 (9 reviews) — Rexpondo is a modern Help Desk Ticketing and ITSM software structured on standardized ITIL processes.
10. [MSM](https://www.capterra.co.nz/software/127282/msm) — 3.9/5 (8 reviews) — Out of the box ITSM solution that automatically predicts incidents and rapidly resolves them before they adversely affect the business.
11. [Requestor](https://www.capterra.co.nz/software/153792/requestor) — 4.8/5 (8 reviews) — Requestor simplifies request management with cloud or on-premises deployment, seamless integrations, and user-friendly tools for any te
12. [HESK](https://www.capterra.co.nz/software/156452/hesk) — 4.4/5 (8 reviews) — Help desk software that enables client partners to resolve clients queries. The software can be deployed on-premise or in the cloud.
13. [FuseDesk](https://www.capterra.co.nz/software/159468/fusedesk) — 4.0/5 (8 reviews) — Win more raving fans with the only helpdesk youll ever need. FuseDesk is an easy to use customer service platform for all channels.
14. [ServiceWise](https://www.capterra.co.nz/software/10140/servicewise) — 4.6/5 (8 reviews) — ServiceWise is the comprehensive internal help desk and IT service management solution, whatever your business processes may be.
15. [WorkHub Tasks](https://www.capterra.co.nz/software/1018919/workhub-assist) — 5.0/5 (8 reviews) — WorkHub Tasks is an AI-driven task management solution for your entire organization.
16. [Tesseron](https://www.capterra.co.nz/software/1029116/tesseron-asm) — 4.3/5 (8 reviews) — Tesseron ist der Helpdesk für den Mittelstand – mit intelligenten Workflows und nahtloser Integration für reibungslosen Support.
17. [SmartITSM](https://www.capterra.co.nz/software/1045363/smartitsm) — 4.6/5 (8 reviews) — SmartITSM integrates ticketing and service catalog into Microsoft Teams, eliminating the need for a separate help desk login.
18. [ServicePRO](https://www.capterra.co.nz/software/31608/servicepro) — 4.4/5 (7 reviews) — ServicePRO® is an enterprise service desk software that is available as a cloud-hosted solution as well as an on-premise installation.
19. [Helprace](https://www.capterra.co.nz/software/135036/helprace) — 4.7/5 (7 reviews) — Features: Case Rules, Macros, SLA, Saved Actions, Agent Collision, Drafts, Edits, Email Integration, Customer Contact System, Reporting
20. [IncidentMonitor](https://www.capterra.co.nz/software/127625/incidentmonitor) — 4.1/5 (7 reviews) — Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available
21. [Zammad](https://www.capterra.co.nz/software/207587/zammad) — 4.6/5 (7 reviews) — Helpdesk solution that lets businesses manage customer queries, track support tickets, connect with clients via call/chat, and more.
22. [Octadesk](https://www.capterra.co.nz/software/192993/octadesk) — 4.0/5 (6 reviews) — Octadesk is a customer service software that centralizes requests and conversations across sales, presales, and support teams.
23. [TurnFriendly](https://www.capterra.co.nz/software/196709/turnfriendly) — 4.8/5 (6 reviews) — TurnFriendly focuses on complaint manegement and provides inudustry-specif software platforms for banks, touristic, retail, healthcare.
24. [KronoDesk](https://www.capterra.co.nz/software/1003055/kronodesk) — 4.0/5 (6 reviews) — With KronoDesk you can focus on helping your customers, not configuring the the tools to help and support them.
25. [Siit](https://www.capterra.co.nz/software/1043163/siit) — 5.0/5 (6 reviews) — Siit is the first dedicated internal help desk to deliver great employee service experience

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## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [IT Service Software](https://www.capterra.co.nz/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.co.nz/directory/31027/service-desk/software)
- [Knowledge Base Software](https://www.capterra.co.nz/directory/32454/knowledge-base/software)
- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [All Categories](https://www.capterra.co.nz/directory)

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