---
description: Page 10 - Compare the best Help Desk Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
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title: Page 10 - Help Desk Software - Prices & Reviews - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software) > [Page 10](https://www.capterra.co.nz/directory/30008/help-desk/software?page=10)

# Help Desk Software

Canonical: https://www.capterra.co.nz/directory/30008/help-desk/software

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> Help Desk software enables organizations to respond more efficiently to users, answering technical and functional questions by providing improved methodologies for ticket tracking, IT management, and customer service support. Integrating these elements improves the ability of customer service departments to provide fast and effective support to employees, end users, and customers. This facilitates the flow of new information from users, contributing to an organization's existing knowledge base.

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## Products

1. [Revelation helpdesk](https://www.capterra.co.nz/software/6682/revelation-helpdesk) — 3.6/5 (5 reviews) — 100% web-based help desk application that will improve your business management \& your customer relations.
2. [Octopus](https://www.capterra.co.nz/software/109492/octopus) — 4.2/5 (5 reviews) — Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.
3. [SmarterTrack](https://www.capterra.co.nz/software/116529/smartertrack) — 4.4/5 (5 reviews) — Help desk application for tracking, managing, and reporting on customer service and communications, including sales and support issues.
4. [Interakt](https://www.capterra.co.nz/software/132102/interakt) — 5.0/5 (5 reviews) — Capture, Engage, Retain, and Support all your customers and visitors from one single dashboard.
5. [ManageEngine ServiceDesk Plus MSP](https://www.capterra.co.nz/software/169180/servicedesk-plus-msp) — 4.0/5 (5 reviews) — ServiceDesk Plus MSP is an ITIL-ready service desk for managed service providers with features built on ITSM best practices.
6. [AIhelp](https://www.capterra.co.nz/software/169746/aihelp) — 4.4/5 (5 reviews) — AIhelp Customer Support designed to enable you meet your customer requirements and satisfaction where all functions are customizable.
7. [Movidesk](https://www.capterra.co.nz/software/192413/movidesk) — 4.8/5 (5 reviews) — Canais de comunicação centralizados: E-mail, Portal do Cliente, chat, telefonia, Integração API, WhatsApp, Facebook e formulários.
8. [Sabio Virtual](https://www.capterra.co.nz/software/1013474/sabio-virtual) — 4.8/5 (5 reviews) — Cloud solution for helpdesk and knowledge base management solution that helps organize tickets, create articles and more.
9. [Neoforce](https://www.capterra.co.nz/software/1016447/neoforce) — 4.8/5 (5 reviews) — Neoforce, business done right. We create software that works perfectly out-of-the-box for your company\! ITSM, FMIS, CRM, ERP and more\!
10. [Text](https://www.capterra.co.nz/software/1078275/Text-App) — 4.8/5 (5 reviews) — Streamline support with AI-driven chat, ticketing, and analytics — scale service quality without scaling costs.
11. [IFS assyst](https://www.capterra.co.nz/software/6742/assyst) — 3.5/5 (4 reviews) — The world's most advanced best practice based IT service management software solution.
12. [ConVox](https://www.capterra.co.nz/software/134502/convox) — 4.3/5 (4 reviews) — "ConVox: AI omnichannel \& ticketing platform to unify customer engagement. Visit \& review us on Gartner to boost your CX."
13. [Sugester](https://www.capterra.co.nz/software/143136/sugester) — 4.0/5 (4 reviews) — Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business.
14. [UKG HR Service Delivery](https://www.capterra.co.nz/software/156952/peopledoc-employee-onboarding) — 5.0/5 (4 reviews) — Answer employee requests on demand, automate employee processes, manage compliance across locations.
15. [Helpninja](https://www.capterra.co.nz/software/180107/helpninja) — 4.8/5 (4 reviews) — Simple \& Affordable help desk Get your whole team on support for free
16. [SimplyDesk](https://www.capterra.co.nz/software/198382/simplydesk) — 4.5/5 (4 reviews) — Centralize IT support, automate ticket workflows, and track issues in real time with SaaS or licensed Helpdesk and expert support.
17. [IBI-aws](https://www.capterra.co.nz/software/1020793/ibi-aws) — 5.0/5 (4 reviews) — With IBI-aws, you can precisely inform the users concerned in the event of a malfunction or maintenance.
18. [OneHash Chat](https://www.capterra.co.nz/software/1028944/onechat) — 5.0/5 (4 reviews) — Resolving queries or strategizing marketing, OneHash Chat is the go-to user-friendly platform for an effective Help Desk experience.
19. [ENSPACE](https://www.capterra.co.nz/software/1030692/asken) — 4.3/5 (4 reviews) — With ticket management, categorization, and prioritization features, you can ensure that customer requests are handled quickly.
20. [Pulsedesk](https://www.capterra.co.nz/software/1031448/pulsedesk) — 5.0/5 (4 reviews) — Universal helpdesk system — collect, manage and analyze customer requests from all channels in a single ‘window’
21. [CustomerWise](https://www.capterra.co.nz/software/960/customerwise) — 4.0/5 (3 reviews) — CustomerWise is a support-focused but complete CRM solution covering support, sales, marketing and asset management.
22. [versaSRS HelpDesk](https://www.capterra.co.nz/software/23415/versasrs-helpdesk) — 4.7/5 (3 reviews) — Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.
23. [Web Tracks](https://www.capterra.co.nz/software/38130/web-tracks) — 4.3/5 (3 reviews) — Audits and tracks PC's, peripherals, software media, licensing \& documentation, purchasing and help desk tickets \& more.
24. [LBi HR HelpDesk](https://www.capterra.co.nz/software/119815/lbi-hr-helpdesk) — 4.3/5 (3 reviews) — The innovative HR case manager and call-tracking workflow solution that creates a rich and powerful knowledge base on the fly.
25. [Nixxis Contact Suite](https://www.capterra.co.nz/software/131585/nixxis-contact-suite) — 4.3/5 (3 reviews) — Nixxis enables seamless inbound \& outbound interaction while providing real time statistics to boost agents productivity.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [IT Service Software](https://www.capterra.co.nz/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.co.nz/directory/31027/service-desk/software)
- [Knowledge Base Software](https://www.capterra.co.nz/directory/32454/knowledge-base/software)
- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [All Categories](https://www.capterra.co.nz/directory)

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Feature rich and affordable, versaSRS has all the features your business needs: knowledge base, customer self service, contracts management, integrated CRM, asset management, and much, much more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f7dbee2c-a42a-405c-9032-42db7f173f7a.png","url":"https://www.capterra.co.nz/software/23415/versasrs-helpdesk","@type":"ListItem"},{"name":"Web Tracks","position":23,"description":"Web Tracks is Help Desk, PC Inventory, Asset Management, and Purchasing Software all in one package. 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