---
description: Page 16 - Compare the best Call Centre Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 16 - Call Centre Software - Prices & Reviews - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software) > [Page 16](https://www.capterra.co.nz/directory/30007/call-center/software?page=16)

# Call Centre Software

Canonical: https://www.capterra.co.nz/directory/30007/call-center/software

Page: 16 / 20\
Prev: [Previous page](https://www.capterra.co.nz/directory/30007/call-center/software?page=15)\
Next: [Next page](https://www.capterra.co.nz/directory/30007/call-center/software?page=17)

> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

-----

## Products

1. [SalesLens](https://www.capterra.co.nz/software/1046333/saleslens) — 5.0/5 (1 reviews) — Maximize Sales Team Efficiency with AI-Driven Sales Call Analysis and Coaching. Use the next generation of AI to analyze call context
2. [TVox Omnichannel Contact Center](https://www.capterra.co.nz/software/1056107/tvox-omnichannel-contact-center) — 5.0/5 (1 reviews) — Omnichannel Contact Management: voice, email, webchat, whatsapp, sms, video
3. [Bonga Cloud](https://www.capterra.co.nz/software/1056141/bonga-cloud) — 5.0/5 (1 reviews) — Elevate your customer service with a cloud-based call center software to enhance customer experience leveraging on cutting-edge tech.
4. [Web Callback](https://www.capterra.co.nz/software/1061984/web-callback) — 5.0/5 (1 reviews) — Voxolib's Web Callback platform enhances online sales, reduces abandonment rates, and enables human interaction with website visitors.
5. [SimboConnect](https://www.capterra.co.nz/software/1065264/simboconnect) — 5.0/5 (1 reviews) — SimboConnect is a front-office workflow automation platform. It triages patient requests to automate and prioritize tasks \&amp; workflows.
6. [Jaro](https://www.capterra.co.nz/software/1069045/Jaro) — 5.0/5 (1 reviews) — Jaro is a cloud-based solution that helps businesses analyze call center chats to provide compliance, sales, and service insights.
7. [CCC.uno](https://www.capterra.co.nz/software/1071319/CCC-uno) — 5.0/5 (1 reviews) — CCC.uno is a contact center software that helps debt collection agencies boost recovery rates with anti-blocking technology.
8. [Neyox.ai](https://www.capterra.co.nz/software/1078043/Neyox-ai) — 5.0/5 (1 reviews) — Neyox.ai is a voice AI platform automating inbound/outbound calls with human-like intelligence for customer support operations.
9. [CenterMaster](https://www.capterra.co.nz/software/131925/centermaster) (0 reviews) — Cloud-based call center solution that lets businesses manage customer engagement via IVR, automated call distribution, dialer \&amp; more.
10. [storm](https://www.capterra.co.nz/software/142866/storm) (0 reviews) — The only FedRAMP high full stack cloud contact center solution with industry-leading reliability (\&gt;99.999%), CSAT, and scalability.
11. [2600Hz](https://www.capterra.co.nz/software/144761/2600hz) (0 reviews) — 2600Hz is an award-winning UC provider offering UCaaS, CPaaS, CCaaS, mobile, and remote collaboration solutions all in one platform.
12. [Ameyo Engage](https://www.capterra.co.nz/software/152387/ameyo-engage) (0 reviews) — Grow your business by gaining customer loyalty with a world-class cloud-based call center software that is PCI-DSS compliant.
13. [Dubber Recording](https://www.capterra.co.nz/software/156620/dubber) (0 reviews) — Dubber provides scalable call recording Software-as-a-Service that can be deployed in days, with zero hardware or CapEx required.
14. [CallCenterHosting](https://www.capterra.co.nz/software/157638/hosted-predictive-dialer) (0 reviews) — CCHs' auto dialer provides features such as call transfer option, CRM integration, real-time reporting, call barging, and more.
15. [Akio.CX](https://www.capterra.co.nz/software/158998/akio) (0 reviews) — Akio.CX is a unified omnichannel customer relations platform, combined with a complete listening and analytics system.
16. [NobelBiz OMNI+](https://www.capterra.co.nz/software/160307/cloud-contact-center) (0 reviews) — Contact Center Technology company. Offering unique carrier-of-carriers network and fully-remote omnichannel software.
17. [TrackMyLeads](https://www.capterra.co.nz/software/148995/trackmyleads) (0 reviews) — Call tracking \&amp; intake management system with optimized lead forms, appointment scheduling, lead tracking, and conversion analytics.
18. [Humach](https://www.capterra.co.nz/software/161098/humach) (0 reviews) — Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales
19. [Verascape](https://www.capterra.co.nz/software/169287/omni-channel-self-service) (0 reviews) — Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, a single KnowledgeBase, and Advanced Analytics
20. [CallWise](https://www.capterra.co.nz/software/166707/callwise) (0 reviews) — CallWise triggers a phone call between your sales reps and prospects, while they're showing interest, are likely available.
21. [Coztel](https://www.capterra.co.nz/software/166928/coztel) (0 reviews) — A cloud based contact center software company offering outbound dialers, ACD, IVR and hosted pbx service.
22. [Contact Cubed](https://www.capterra.co.nz/software/170995/contact-cubed) (0 reviews) — Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish
23. [Office24by7](https://www.capterra.co.nz/software/172453/cloud-telephony) (0 reviews) — Scalable call center solution with unlimited users, IVR, routing, \&amp; analytics for superior customer interaction and agent productivity.
24. [Nvoip](https://www.capterra.co.nz/software/178289/nvoip) (0 reviews) — Nvoip transforms business communication. Elevate customer service, boost sales, and streamline operations with our platform.
25. [Uniphore](https://www.capterra.co.nz/software/180755/uniphore) (0 reviews) — Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise.

-----

Page: 16 / 20\
Prev: [Previous page](https://www.capterra.co.nz/directory/30007/call-center/software?page=15)\
Next: [Next page](https://www.capterra.co.nz/directory/30007/call-center/software?page=17)

## Related Categories

- [Predictive Dialer Software](https://www.capterra.co.nz/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.nz/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software)
- [Auto Dialer Software](https://www.capterra.co.nz/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30007/call-center/software)
- [All Categories](https://www.capterra.co.nz/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.co.nz/","@id":"https://www.capterra.co.nz/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.co.nz/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Call Centre Software","description":"Page 16 - Compare the best Call Centre Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.","url":"https://www.capterra.co.nz/directory/30007/call-center/software?page=16","about":{"@id":"https://www.capterra.co.nz/directory/30007/call-center/software?page=16#itemlist"},"breadcrumb":{"@id":"https://www.capterra.co.nz/directory/30007/call-center/software?page=16#breadcrumblist"},"@id":"https://www.capterra.co.nz/directory/30007/call-center/software?page=16#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.co.nz/directory/30007/call-center/software?page=16#itemlist"},"publisher":{"@id":"https://www.capterra.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.capterra.co.nz/#website"}},{"@id":"https://www.capterra.co.nz/directory/30007/call-center/software?page=16#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"https://www.capterra.co.nz/directory/30007/call-center/software","@type":"ListItem"},{"name":"Page 16","position":3,"item":"https://www.capterra.co.nz/directory/30007/call-center/software?page=16","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 16 - Call Centre Software - Prices &amp; Reviews - Capterra New Zealand 2026","@context":"https://schema.org","@id":"https://www.capterra.co.nz/directory/30007/call-center/software?page=16#itemlist","@type":"ItemList","itemListElement":[{"name":"SalesLens","position":1,"description":"Maximize Sales Team Efficiency with AI-Driven Sales Call Analysis and Coaching \nTired of spending endless hours on call monitoring or relying solely on sales KPIs that reveal issues too late? With our AI-powered sales call analytics and coaching solution, we go beyond just monitoring KPIs. \n\nWe analyze the full context of each conversation, providing real-time insights that can revolutionize your sales team management. No more manual supervision or missed opportunities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8b2096e9-ce75-4932-bc01-c56aa5127a81.jpeg","url":"https://www.capterra.co.nz/software/1046333/saleslens","@type":"ListItem"},{"name":"TVox Omnichannel Contact Center","position":2,"description":"TVox Omnichannel Contact Center trasforma il customer care in un'esperienza straordinaria. Connettiamo il tuo team con i clienti su tutti i canali: telefono, mail, whatsapp, webchat, social, garantendo risposte rapide e personalizzate. La nostra piattaforma intuitiva e potente ottimizza il tuo workflow e massimizza la soddisfazione del cliente, migliorando allo stesso tempo l'efficienza operativa. Scegli TVox e trasforma il modo in cui il tuo business gestisce le interazioni con i clienti!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b8c8795-d69f-4613-9cd9-5e8060f7ecc6.png","url":"https://www.capterra.co.nz/software/1056107/tvox-omnichannel-contact-center","@type":"ListItem"},{"name":"Bonga Cloud","position":3,"description":"Bonga Cloud is a scalable, cloud-based tool  that maximizes call center operations and helps to reduce cost per call and maximize agent productivity. With the powerful, yet easy-to-use platform users will be able to manage contact centers from anywhere, at any time. Top features include monitoring call volume, conversations, and customer satisfaction. Managers can utilize these features to provide coaching opportunities to agents to help reduce call time and improve customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67088393-926b-4cf3-b5c4-24cf9927091e.png","url":"https://www.capterra.co.nz/software/1056141/bonga-cloud","@type":"ListItem"},{"name":"Web Callback","position":4,"description":"Voxolib's Web Callback platform enhances online sales, reduces abandonment rates, and enables human interaction with website visitors.\n\nWeb Callback offers the following features:\n- full SAAS model: no hardware needed\n- full access via a 24/7 online platform\n- easy integration: only copy/paste few lines of code\n- immediate or scheduled calls (via calendar)\n- trigger calls via Phone call API if needed\n- define your business hours\n- real-time calls data (reports)\n- export your call data via CSV/XLSX or API\n- customize icons and pop-in window via the WYSIWYG interface or advanced CSS\n- customize audio files\n- synchronize data with Google Analytics 4\n- synchronize data with your CRM (Zoho, Pipedrive, Salesforce)\n- nothing to change with your call center\n- proactive anti-spam and blacklisting system\n- Full GDPR compliant","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/30eb2f15-ecb4-44cb-bd16-ba5823de8e13.png","url":"https://www.capterra.co.nz/software/1061984/web-callback","@type":"ListItem"},{"name":"SimboConnect","position":5,"description":"SimboConnect is an end-to-end front-office workflow automation platform. The cloud-based platform uses Gen AI to triage patients on inbound and outbound calls. It helps hospitals and large medical practices reduce front-office staffing cost by 40% and alleviate the front-office staff burnout.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/979a1747-96a8-4ee7-909e-ac4452ac85f6.jpeg","url":"https://www.capterra.co.nz/software/1065264/simboconnect","@type":"ListItem"},{"name":"Jaro","position":6,"description":"Jaro is a cloud-based call center software that monitors, analyzes, and generates insights from call center calls using artificial intelligence (AI) technology. The software provides call summaries, compliance alerts, call transcription, and customizable evaluations. Jaro helps call centers in regulated industries ensure compliance, optimize sales conversations, and improve customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cf4975f7-c85d-4b0e-be8b-7480b8e204c3.png","url":"https://www.capterra.co.nz/software/1069045/Jaro","@type":"ListItem"},{"name":"CCC.uno","position":7,"description":"CCC.uno is a contact center software for debt collection agencies. The platform integrates tools to help maximize promise-to-pay rates and improve portfolio recovery. It provides phone system technology with anti-block features. Key capabilities include software and multi-carrier telephony to increase contact rates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1c063dfa-eeac-4827-b0a1-8a4459de18ec.webp","url":"https://www.capterra.co.nz/software/1071319/CCC-uno","@type":"ListItem"},{"name":"Neyox.ai","position":8,"description":"Neyox.ai is a voice AI platform that automates inbound and outbound phone calls through virtual agents with conversational capabilities. The system manages multiple simultaneous calls, handling tasks including appointment scheduling, lead qualification, payment reminders, and customer support. The platform features a prompt builder, knowledge base integration, and call analytics with transcripts. Neyox.ai operates in more than 30 languages with various accent options, making it applicable across industries such as real estate, healthcare, and e-commerce. The technology allows businesses to streamline communication processes without requiring specialized technical knowledge, while providing detailed reporting on call performance. The platform integrates with existing phone systems and offers virtual phone numbers in numerous countries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2100e4f-9769-488d-9731-8c7d93fd2a79.jpeg","url":"https://www.capterra.co.nz/software/1078043/Neyox-ai","@type":"ListItem"},{"name":"CenterMaster","position":9,"description":"Cloud-based call center management solution that lets businesses manage customer engagement via tools such as IVR, email & more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c8a7fa9f-d1d2-430a-a627-06357ada8bea.png","url":"https://www.capterra.co.nz/software/131925/centermaster","@type":"ListItem"},{"name":"storm","position":10,"description":"Content Guru makes engagement easy. A global leader in cloud communications solutions, we deliver off-the-shelf and bespoke customer engagement and cloud contact center services, through the multi-award-winning storm® solution. \n\nIndependently recognized as one of the world’s largest customer engagement and experience solutions, storm brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, which now include on-demand video chat, storm gives organizations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0905ebb1-2434-468e-b2a8-02674950ee35.png","url":"https://www.capterra.co.nz/software/142866/storm","@type":"ListItem"},{"name":"2600Hz","position":11,"description":"2600Hz is an award-winning UC provider that modernizes how businesses provide unified cloud communication and collaboration services to their customers. KAZOO, 2600Hzs turnkey white-label platform, features 300+ APIs and integrations that enable resellers and service providers to customize every part of their solution. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers UCaaS, CPaaS, CCaaS, mobile, and remote collaboration solutions all in one platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/36daf330-a7a9-43e3-8aa1-428d0410a229.png","url":"https://www.capterra.co.nz/software/144761/2600hz","@type":"ListItem"},{"name":"Ameyo Engage","position":12,"description":"Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in better customer experience, increased Sales & Collections, and ultimately acquire loyal Customers & create happy Employees. Ameyo is PCI-DSS Compliant, ISO 27001 Certified and ISO/IEC 27018 Certified","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d43d24be-c3f2-48c3-9dd1-2b2d9bf8311b.png","url":"https://www.capterra.co.nz/software/152387/ameyo-engage","@type":"ListItem"},{"name":"Dubber Recording","position":13,"description":"Dubber is the worlds most scalable call recording and communication capture service that enables users to record, save, replay and interact with their calls like never before. Dubbers call recording from a native cloud platform has revolutionised telephony technology. Its unlimited scalability, no upfront costs and true SaaS offering enables service providers and customers to use and benefit from call recording software like never before.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d336b58f-d0c7-4629-b7ce-bbff5c3f9b11.png","url":"https://www.capterra.co.nz/software/156620/dubber","@type":"ListItem"},{"name":"CallCenterHosting","position":14,"description":"CallCenterHostings' (CCH) auto dialer ensures to produce a large number of leads. It uses customer data in the best way possible and excludes DND number, fax line, and other non-productive numbers. It ensures the enhancement of the overall productivity of the call centers. Auto dialers help to generate real-time reports with useful customer insights. It ensures the outbound calls automatically adjusts the time zone for all the campaigns according to the customer's demographics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a06eac68-d6d4-4e47-baa7-21e9ae795b5a.png","url":"https://www.capterra.co.nz/software/157638/hosted-predictive-dialer","@type":"ListItem"},{"name":"Akio.CX","position":15,"description":"Akio proposes Akio.CX, a unified customer relations platform - with all channels including voice, emails, chat, social media,... - combined with a complete listening and analytics system of media coverage, social conversations and customer feedback. Our offer is designed to help companies to optimise customer service experience and increase customer knowledge.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bbdeb0b4-3933-420c-968d-71544f111264.png","url":"https://www.capterra.co.nz/software/158998/akio","@type":"ListItem"},{"name":"NobelBiz OMNI+","position":16,"description":"An innovative approach to contact centers: from a one-of-a-kind carrier-of-carriers network to a fully remote-capable omnichannel contact center software designed for the age of social media. NobelBiz is a leading contact center as a software company run by people from the industry for the industry. Offering: carrier network, all-in-one software, local caller ID solution, TCPA compliance, and STIR/SHAKEN attestation solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e22976a2-3ce8-4d72-8386-e2b5cf78c5ef.png","url":"https://www.capterra.co.nz/software/160307/cloud-contact-center","@type":"ListItem"},{"name":"TrackMyLeads","position":17,"description":"Track calls from TV, radio, direct mail, online ads and other sources. Know how many calls you get from each marketing source, when you need to follow up on new leads, and how many clients you get from each campaign. Track conversion rates by ad campaign, call centre staff. Listen to call recordings for training and quality assurance. Schedule appointments and set follow up reminders so you never miss another lead. Collaborate on client calls and spend more money on ads that bring you business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3716372b-a067-4435-9ed2-3fd4d3d5ca47.png","url":"https://www.capterra.co.nz/software/148995/trackmyleads","@type":"ListItem"},{"name":"Humach","position":18,"description":"We design experiences that make it easy for customers to do business with you\n\nVOICE +IVR: Increase self-service and efficiency with personalized, two-way conversation. We keep humans in the loop to train and validate AI data so Digital Agents understand intent and get smarter over time.\n\nLIVE CHAT +CHATBOTS\nReduce volume to higher cost channels and increase your availability to interact with 10x more customers. Use personalized, human-like chat to handle FAQs, lead capture, product\n\nEMAIL +SMS","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a99ada6-81a5-480d-9b78-87245ef94f24.png","url":"https://www.capterra.co.nz/software/161098/humach","@type":"ListItem"},{"name":"Verascape","position":19,"description":"Verascape's cloud-based Self-Service as a Service enables your customers to self-service across ALL customer communications channels, both voice and digital, and is powered by Artificial Intelligence, Natural Language Processing, and Real-Time Data Integration. Our unique and integrated KnowledgeBase and Advanced Reporting capabilities gives you a single view of your customers journey, regardless of the channel.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/165800f7-02f7-4b90-83d5-d15f51157aa6.png","url":"https://www.capterra.co.nz/software/169287/omni-channel-self-service","@type":"ListItem"},{"name":"CallWise","position":20,"description":"CallWise triggers a phone call between your sales reps and prospects, while they're showing interest, are likely available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9011d35-0314-46d3-b9c3-e901ce3aa7b4.png","url":"https://www.capterra.co.nz/software/166707/callwise","@type":"ListItem"},{"name":"Coztel","position":21,"description":"Coztel.com is the worlds leading cloud based call center software company for every size of business. Its one of the perfect solution for Inbound, Outbound and Blended type of call centers. Increase you agent effectiveness on the Phone, Chat, Email, Mobile and Social. Integrated with Zendesk, Salesforce, Vtiger, Insightly, Sugar CRM, Teamsuport, Pipedrive  and Zoho. Our customer support is available for you 24/7/365/.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1325e313-5be4-4f20-a1fa-ae3e417cf571.png","url":"https://www.capterra.co.nz/software/166928/coztel","@type":"ListItem"},{"name":"Contact Cubed","position":22,"description":"Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c0b4d9-d125-4cbb-adea-cb3c36b2882d.png","url":"https://www.capterra.co.nz/software/170995/contact-cubed","@type":"ListItem"},{"name":"Office24by7","position":23,"description":"Office24by7 Call Center provides a built-in, cloud-native, scalable solution supporting unlimited users. The platform offers intelligent IVR systems, skill-based and priority call routing, automated dialers, and call queuing to optimize agent productivity and reduce wait times. Real-time monitoring and detailed analytics allow supervisors to track performance and ensure service level agreements. Omni-channel capabilities integrate voice, chat, email, and social messaging into a unified interface, streamlining customer interactions. Call recording, quality assessment, and offline reporting enhance training and compliance. Deployment flexibility and a 99.9% uptime guarantee reliability for high-demand contact centers across industries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b0ca1e2-1d30-45a3-bbeb-1e689aba1ff4.png","url":"https://www.capterra.co.nz/software/172453/cloud-telephony","@type":"ListItem"},{"name":"Nvoip","position":24,"description":"Discover how Nvoip is transforming business communication. Our comprehensive, user-friendly platform offers seamless integration of calls, chats, and WhatsApp, empowering companies to enhance customer service, boost sales, and streamline operations. With Nvoip, automate sales processes, monitor performance in real-time, and simplify communication with customers and teams. Benefit from advanced analytics and reporting tools to gain valuable insights and optimize your operations. From small startups to large enterprises, Nvoip is the solution to elevate your customer experience and achieve remarkable results. Try Nvoip today and revolutionize the way you connect with your audience!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce8e656f-d713-4ba6-b0fc-e3ef76cdd587.png","url":"https://www.capterra.co.nz/software/178289/nvoip","@type":"ListItem"},{"name":"Uniphore","position":25,"description":"Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise. The company drives business outcomes, across multiple industry verticals, and the largest global deployments. Uniphore infuses AI into every part of the Enterprise that impacts the customer. We deliver the only multimodal AI architecture centered on customers that combines Generative AI, Knowledge AI and Emotion AI and Workflow Automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video, text, and how to analyze all types of data. As AI becomes more powerful, every part of the Enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in service of creating the most human processes and experiences for customers and employees.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/082745b8-7853-4428-9d05-3a8f7eb011f0.png","url":"https://www.capterra.co.nz/software/180755/uniphore","@type":"ListItem"}],"numberOfItems":25}
</script>
