---
description: Page 15 - Compare the best Call Centre Software solutions in New Zealand. Capterra offers software reviews, prices, and features helping you find software for your business needs.
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title: Page 15 - Call Centre Software - Prices & Reviews - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software) > [Page 15](https://www.capterra.co.nz/directory/30007/call-center/software?page=15)

# Call Centre Software

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> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

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## Products

1. [Metaphor Contact Center](https://www.capterra.co.nz/software/154564/metaphor-contact-center) — 4.0/5 (1 reviews) — Metaphor Contact Center delivers remarkable omnichannel customer experiences across voice, email, text, social and web.
2. [CallScripter Synergy](https://www.capterra.co.nz/software/155475/callscripter) — 5.0/5 (1 reviews) — Awaken Scripting is a Web-based application allowing for the development of scripts and workflows to support any contact centre process
3. [Intellicon](https://www.capterra.co.nz/software/157566/intellicon) — 4.0/5 (1 reviews) — AI-powered Contact Center for Omnichannel, Inbound \& Outbound operations with AI Chatbot, AI QA, Auto Dialer, Cloud or On-Premise.
4. [Smiddle Agent Scripting](https://www.capterra.co.nz/software/163937/smiddle) — 5.0/5 (1 reviews) — Smiddle Scripting is software that helps contact center agents quickly find the information they need for a clear and quick response.
5. [Kloudtalk](https://www.capterra.co.nz/software/167275/kloudtalk) — 4.0/5 (1 reviews) — A robust cloud based Business Phone System that helps in streamlining business communication with customers and prospective clients.
6. [Hydra](https://www.capterra.co.nz/software/173480/hydra) — 5.0/5 (1 reviews) — The WebRTC ACD without physical infrastructures. Accessible via any device. Work from the office, home or anywhere in the world.
7. [TelTel](https://www.capterra.co.nz/software/173707/teltel) — 5.0/5 (1 reviews) — TelTel is a call center management solution that streamlines the entire flow of inbound/outbound calls.
8. [Fonvirtual Call Center](https://www.capterra.co.nz/software/183354/fonvirtual-call-center) — 3.0/5 (1 reviews) — A Call center software is a telephone system that manages efficiently a big amount of calls online, providing the best customer service
9. [VIER](https://www.capterra.co.nz/software/197861/vier) — 5.0/5 (1 reviews) — Call and center software, powered by AI, to orchestrate in- and outbound voice calls, email, chat, customer feedback, workforce, etc.
10. [Cresta](https://www.capterra.co.nz/software/202635/cresta) — 5.0/5 (1 reviews) — Cresta is the first real-time productivity suite for the contact center.
11. [StringeeX](https://www.capterra.co.nz/software/203231/stringeex) — 5.0/5 (1 reviews) — Customer support platform that lets you connect with customers on any channel (phone, Video call, chat, email, social).
12. [Cirrus Contact Center](https://www.capterra.co.nz/software/204580/cirrus-contact-center) — 5.0/5 (1 reviews) — Omni-channel contact centre solution
13. [NICE Nexidia](https://www.capterra.co.nz/software/208064/nexidia) — 5.0/5 (1 reviews) — NICE Nexidia comprises NICE Enlighten, Journey Analytics, Quality Management, Predictive Behavioral Routing, and Nexidia Analytics.
14. [Orbox](https://www.capterra.co.nz/software/211307/orbox) — 4.0/5 (1 reviews) — This solution was developed to increase productivity and reduce costs associated with communications.
15. [OpenTouch Enterprise Cloud](https://www.capterra.co.nz/software/214141/opentouch-enterprise-cloud) — 5.0/5 (1 reviews) — Unified communications solution that helps businesses with instant messaging, call recording, content sharing \& other functionalities.
16. [Cloud Call Centre](https://www.capterra.co.nz/software/214746/cloud-call-centre) — 5.0/5 (1 reviews) — Cloud-based predictive dialler application with inbound, blended capabilities. Quality VoIP, Unified Comms \& PCI DSS Call Recording.
17. [Enreach Omnichannel](https://www.capterra.co.nz/software/216448/omnichannel-contact-center) — 5.0/5 (1 reviews) — Cloud-based and AI-enabled software managing customer communication channels like phone, chat, email, and SMS on one platform.
18. [23shout](https://www.capterra.co.nz/software/1012334/23shout) — 5.0/5 (1 reviews) — Call outbound leads, manage team tasks, schedule and automate touch points, all from your browser.
19. [Spechy](https://www.capterra.co.nz/software/1015396/spechy) — 5.0/5 (1 reviews) — Cloud-based platform that helps call centers manage business operations with sound recording, an IVR system, search, reports, and more.
20. [assist365 - AI-powered Virtual Assistant](https://www.capterra.co.nz/software/1015495/assist365) — 5.0/5 (1 reviews) — Multilingual Conversational AI to deliver a human-like customer support services. Contact us for a free demo – hello@gnani.ai
21. [Vocalcom Salesforce Edition](https://www.capterra.co.nz/software/1022658/vocalcom-salesforce-edition) — 4.0/5 (1 reviews) — Manage your contact center and your omnichannel customer interactions in Salesforce \& offer a seamless \& personalized customer service
22. [CallerDesk](https://www.capterra.co.nz/software/1023020/callerdesk) — 5.0/5 (1 reviews) — Callerdesk is a cloud voice communication platform which helps Businesses to setup Virtual Call centre all over the world for enabling
23. [inspeech](https://www.capterra.co.nz/software/1034666/inconcert-speech-analytics) — 4.0/5 (1 reviews) — Guarantee top quality with GenAI-powered conversation analysis.
24. [Selmo](https://www.capterra.co.nz/software/1034676/selmo) — 5.0/5 (1 reviews) — Selmo is a cloud auto dialer software for call centers and businesses, which can boost your calling speed by 3 times.
25. [RingRx](https://www.capterra.co.nz/software/1041010/ringrx) — 5.0/5 (1 reviews) — RingRx is a full-featured, HIPAA-compliant phone system designed to help healthcare practices of all sizes.

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Page: 15 / 20\
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Next: [Next page](https://www.capterra.co.nz/directory/30007/call-center/software?page=16)

## Related Categories

- [Predictive Dialer Software](https://www.capterra.co.nz/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.nz/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software)
- [Auto Dialer Software](https://www.capterra.co.nz/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/directory/30007/call-center/software)
- [All Categories](https://www.capterra.co.nz/directory)

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Cleverly engineered NLU and NLP engine delivers a human-like experience to your customers in more than 20 languages.  \n\nDeploy the bots for various use cases like  Customer Service, FAQs, Surveys, Appointments, etc. and rest all is taken care of by the bots. The level of scalability assist365 possesses and its automation can help you deliver 24/7 customer service at less than 30% of the actual cost.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/509cbd67-6653-4113-83ab-4cc1011e8aea.jpeg","url":"https://www.capterra.co.nz/software/1015495/assist365","@type":"ListItem"},{"name":"Vocalcom Salesforce Edition","position":21,"description":"Dedicated to customer service, sales, and telemarketing, the Vocalcom Salesforce Edition cloud contact center solution is natively integrated in Salesforce, for increasing agent efficiency and offering a seamless customer experience across all communication channels. 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