15 years helping New Zealand businesses
choose better software

Online Booking Systems

Reservations software manages hospitality industry reservations including web-based and onsite solutions.

Featured software

Most reviewed software

Explore the most reviewed products by our users on the Online Booking Systems

Local products for New Zealand

New Zealand Show local products
The world’s leading independent online booking and distribution platform. Save time, get connected & ultimately grow your business. Learn more about Rezdy
Rezdy is the world’s leading independent B2B SaaS booking and distribution platform for tours, activities & attractions. Their powerful booking software helps thousands of tour and activity operators, in over 130 countries, save time and grow their direct business. Operators of all sizes, regardless of their chosen booking software, are further empowered to connect and trade with local and international agents at scale through their unparalleled B2B distribution platform, Rezdy Channel Manager. Learn more about Rezdy

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
Hostaway helps you grow and manage your business with the help of advanced automations, marketing, communication and reporting tools. Learn more about Hostaway
Hostaway is the leading all-in-one vacation rental software for property managers. Designed to automate and optimize all aspects of your operations, Hostaway centralizes your business in one place for effortless end-to-end property management. Easily connect and manage your listings across all major travel platforms, like Airbnb, Vrbo, Booking.com, Google, etc. Increase profitability and occupancy through dynamic pricing and building your own direct booking site. Learn more about Hostaway

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
The All-in-One Software for Short-Term & Vacation Rentals. One subscription, all tools. 14-day free trial. No credit card required. Learn more about Smoobu
Smoobu is the All-in-One Software for Short-Term & Vacation Rentals. Smoobu syncs all your booking portals, such as Airbnb, Booking.com, VRBO, Trip.com, Agoda etc, automatically, so you no longer need to worry about double bookings and manual prices. One subscription, all tools. Channel Manager, PMS, Website Builder, Booking Engine, Unified Inbox, Online Check-In, as well as a Dedicated Guest Guide that will make your reviews go up. Try Smoobu Pro for 14 days. No credit card required. Learn more about Smoobu

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
The leading hospitality technology platform for short-term rental businesses with 4+ listings. Learn more about Guesty
Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth, while delivering the best value to guests. With a complete suite of features and 150+ industry partners, Guesty is transforming the hospitality industry with innovative solutions. Learn more about Guesty

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
Guesty for Hosts is a mobile first, affordable and easy to use vacation rental management software, for hosts managing 1-3 listings. Learn more about Guesty For Hosts
Guesty is an end-to-end property management software for hosts with 1-3 listings and companies with 4+ listings. Guesty integrates with dozens of tools in its marketplace, centralizing operations so users can manage everything from one place. The robust software has diverse features, including channel management, direct booking website, accounting, payment processing, and more. Guesty syncs with Airbnb, Vrbo, Booking.com and more, making it easy to view and manage reservations in one place. Learn more about Guesty For Hosts

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
Self-service appointment scheduling with the world's friendliest scheduling tool, so you can save time for the rest of your to-do list. Learn more about Acuity Scheduling
Save time, look professional, and keep your customers and business moving with Acuity's self-service reservation-booking magic. From the moment a customer books with you, Acuity's there to perform customer intake, automatically send customized email confirmations to you and your customers, deliver text reminders, and process payments. With Acuity, your day-to-day runs more smoothly. There's even a mobile app, for to manage when you're on-the-go. All you need to do is show up at the right time. Learn more about Acuity Scheduling

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
The easiest way for businesses to accept and schedule appointments online. Clients book directly via web, Facebook, email or SMS. Learn more about Schedulista
Schedulista is the easiest way to accept and schedule appointments online. Clients book directly from your website, Facebook page, or from a link in email / SMS. You get a beautiful booking page that you can customize to match your website or your personal brand. Features include calendar sync, embed scheduler right in your website, unlimited SMS, charge for no-shows, payments, classes, Mailchimp integration, and friendly support! Learn more about Schedulista

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
All-in-one reservation software for small and medium-sized rental businesses. Learn more about Booqable
Booqable provides industry-leading reservation software for rentals, equipment, and activities. Through a powerful back-office, website builder, and mobile app, Booqable helps 4,000+ companies operate more efficiently and increase bookings. Features like real-time availability, date and time selection, and online payments can all be tailored to your unique needs, so you can offer the best reservation experience for your customers. Learn more about Booqable

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
The most forward thinking cloud platform for hotels who want to innovate guest experiences and automate their back-office procedures. Learn more about Mews
Mews is the leading platform for the new era of hospitality. Powering 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Customers include Accor, Generator-Freehand, The Strawberry Group, The Social Hub, Life House and Airelles. Mews was named the World's Best Hotel PMS Provider (2023) and World's Best Independent Hotel PMS. Learn more about Mews

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
Streamline your scheduling process and drive more revenue with Wix’s online booking solution.
Fill up your schedule and drive more revenue by selling your services right from your website with Wix’s leading online scheduling solution. The platform lets you offer custom services, manage staff, calendars & multiple locations, build client relationships, and grow your business—all from one place. You’ll find essential features such as an intelligent booking calendar, mobile management, automated communications, integrated payment & CRM systems, custom analytics, and a full marketing suite. Learn more about Wix

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
Event ticketing and marketing platform to plan, create, manage, and promote events to the world's largest attendee network.
Eventbrite is the world’s largest event ticketing and marketing platform helping event organizers create, manage, and promote events. From concerts to festivals, and community events to conferences, Eventbrite empowers millions of events in 180 countries, giving them access to a network of over 83 million people looking for unique things to do. Easy-to-use ticketing solutions, as well as event management and marketing tools, help you sell tickets, grow your community, and drive more revenue. Learn more about Eventbrite

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
Mindbody reservations software simplifies online booking and scheduling, keeps your clients coming back, and grows your revenue.
Mindbody’s all-in-one reservation software has everything you need to seamlessly manage your business end-to-end and grow your revenue. From booking and scheduling to automated reminders and integrated payments, Mindbody helps you thrive. Plus, Mindbody offers innovation you can’t get elsewhere, including an AI front desk (stop missing calls—and client bookings), as well as 700+ partner solutions, open API, and an exclusive network of new clients. Learn more about Mindbody

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
The world's best online booking software for the beauty and wellness industry. Unlimited possibilities, subscription-free.
Fresha is the only subscription-free appointment booking software for beauty and wellness. Everyone gets unlimited bookings, locations, team members and notifications. Boost your sales and attract new clients by accepting online bookings directly through Google search, your Facebook and Instagram pages, and your website. Clients are easily kept up to date via automated texts, emails and the mobile app. Fresha has zero monthly fees with optional paid features, including card payment processing. Learn more about Fresha

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
THE restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.
OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.6 billion seated diners per year, and more than 55,000 restaurants, bars, wineries, and other venues across 105 countries. With free POS integrations, 2-click email campaigns, and more, restaurants can manage all their most important data in one place to scale their success. Learn more about OpenTable

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
Online Booking System with reminders for all service companies! Let your clients book themselves online - Includes free version.
SimplyBook.me offers the most extensive booking system on the market, that makes you look professional and solves all your online needs. You get a full blown booking website, or a widget for your own website, where you can present your business and accept appointments, sell products, membership, packs, gift cards and service add-ons. A great variety of marketing tools available as well as an Admin app and a branded Client app. An extensive Enterprise Solution available with HQ management. Learn more about SimplyBook.me

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
Powerful online ticketing and booking solutions for tour, activity, attraction, and event businesses of all sizes.
Our mission at FareHarbor is to make experiences better for everyone. FareHarbor's clients come in all shapes and sizes, from boat rentals to museums, food tours to events, and more! Some love our robust and intuitive software, while others enjoy the world-class 24/7 support they receive. Every day we have the privilege of empowering over 18,000 clients (across 90+ countries) to operate and grow their businesses. We’re the largest in our industry and shaping the future of travel, together. Learn more about FareHarbor

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to make your life easier.
Booker's cutting-edge salon software helps your run and grow your salon with an all-in-one platform that understands you'd rather be focusing on your clients instead of your administrative duties. Manage your online bookings, point-of-sale, membership and loyalty programs, all while attracting new clients, and making sure they come back. Access your salon business anytime, anywhere, all on Booker's secure, cost-effective, cloud-based software. Learn more about Booker

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
Setmore offers a free, online scheduling platform for you to connect with your customers.
Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow. Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork. Learn more about Setmore

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
Take advantage of our Spring Sale. Get up to 40% off Yearly Professional and Ultimate Plans including free onboarding.
Lodgify is everything you need to create a vacation rental website and manage all your bookings. Our advanced vacation rental software provides owners and property managers with the tools needed to build a beautiful website, accept online bookings with credit card payments and manage all your reservations from one place. Our sophisticated solution allows synchronization of property data with external booking channels such as Airbnb and Booking.com, Learn more about Lodgify

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
Peek Pro is a world-class operating software for tour and activity operators looking to boost revenue and streamline operations.
Peek Pro is a revolutionary operating software designed for tour and activity operators looking to boost revenue and streamline operations. This platform offers a world class reservation experience, dynamic pricing and a comprehensive Point of Sale system. Automate hundreds of routine tasks with a robust mobile app, which supports real-time data management, check-ins, digital waivers, and detailed reporting. Boost customer satisfaction with smooth interactions throughout their journey, streamlined by features like automated text reminders, self-rescheduling options, and contactless QR code entry. Trusted by thousands of operators, Peek Pro has shown to increase business revenues by an average of 30%. Backed by an award-winning customer support team ready to assist with any needs—from solo tour guides to large-scale exhibits. Peek Pro is ready to help your business grow. Ready to see it in action? Schedule a demo with us today! Learn more about Peek Pro

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
Xola is an easy-to-use reservation, sales, and marketing system for tour and activity operators.
Xola is the only unified reservation, sales, and marketing platform for tour and activity businesses. Manage every kind of reservation (online, over the phone, in-person, or from a reseller) with real-time availability. Sell through the world's largest marketplaces in a few clicks. Increase online revenue with automated abandoned booking remarketing features and track your marketing success in easily with our Facebook Pixel and Google Analytics integrations. CC rates as low as 1.99% + 30 cents. Learn more about Xola

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
WellnessLiving's easy to use management software automates your business to allow you to attract & retain more customers. 24/7 support
WellnessLiving’s all-in-one business management software equips the Fitness, MediSpa & Wellness industry with the automation tools, support, & resources needed to manage & grow their business. Offering flexible settings & dynamic tools like online booking, automated marketing, rewards, website widgets, advanced reporting, mobile apps, and client & staff management, all on one convenient platform, to streamline business operations. It’s the only software you need to attract, convert, & retain more clients. With exceptional 24/7 support through your business growth. Learn more about WellnessLiving

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
Cloud-based property management and reservation management system for campgrounds, RV parks, and marinas.
RMS is a top-rated hospitality management platform that offers centralized, easy-to-use software for campgrounds, RV parks, and marinas. Some of the key features include an inbuilt channel manager, dynamic pricing, an online booking engine and revenue management capabilities. With over 35 years of experience in hospitality technology, RMS has helped over 6,000 properties across the globe achieve increased revenue and operational efficiencies. Learn more about RMS Cloud

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
WeTravel is the leading booking & payments platform for multi-day and group travel businesses.
WeTravel is the booking & payments platform for multi-day and group travel businesses. Through its intuitive platform, WeTravel supports businesses to increase sales conversion and increase revenue, trim administration time, and automate processes. The platform’s capabilities continue after setting up the trip page to marketing your tours and handling traveler administration, it hosts a network of payment solutions to enable control of how travelers pay for their trips–with installment an Learn more about WeTravel

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management
eviivo’s all-in-one suite is the best way to manage all reservations from a centralized platform, regardless of the booking source.
eviivo Suite gives hoteliers, property managers & hosts a simple way to manage all reservations from one centralized platform, regardless of the booking source. Its color-coded booking calendar and push-button invoicing, make it easy to manage all reservations effortlessly on one screen – or on the go, with eviivo Mobile’s multi-channel, multi-property app. Add, cancel or modify bookings in seconds, spot exceptions at a glance, and enjoy sleek drag & drop features. Advertise your rooms on all major booking sites via the deepest OTA integrations, to keep rates, availability, photos, policies, fees, extras and messages automatically synchronized. Drive direct bookings with our customisable booking engine, targeted and AI-powered guest comms, and extensive built-in promo tools. Collect or preauthorize payments for reservations, fees and/or extras – wherever, however and whenever you please – under full PCI Level-1 compliance, using eviivo’s unparalleled payment automation features. Learn more about eviivo

Features

  • CRM
  • Promotions Management
  • Customer Support
  • Group Reservations
  • Rate Management
  • Reporting/Analytics
  • Calendar Management
  • Booking Management
  • Mobile Access
  • Inventory Management

Online Booking Systems Buyers Guide

What is reservations software?

Reservations software offers tools and functionalities that help hospitality businesses streamline their booking processes and manage reservation requests. It offers features such as booking (rooms, tables, vehicles, etc.), payment processing, availability checking, and calendar management. The software has wide applicability in the hospitality, real estate, and rental industries.

Reservation software is related to appointment scheduling , hospitality property management , and registration software .

The benefits of reservations software

As an owner/manager of a reservations-based business, reservations software allows you to set up a flawless, user-friendly booking system. Some of the key benefits of implementing reservation software are:

  • 24/7 availability for bookings/reservations: With a well-implemented reservation system in place, your business can accept bookings 24 hours a day, seven days a week. Customers can access your online portal or use partnered booking platforms to make reservations anywhere, at any time.
  • Avoid booking errors:  One of the main advantages of reservations software is avoiding incorrect reservations or double-booking. With a centralized reservations system in place, everyone will have the latest information regarding room availability or rentals.
  • Automate booking processes:  Reservations software automates the entire booking cycle, from booking requests through payments. Property owners/managers can streamline various operations in the reservations process, such as handling customer inquiries, accepting payments, and managing calendars. A rule-based system lets users set up automated workflows, which allow things like guests automatically receiving booking confirmation via text or email once payment is received.

Typical features of reservation software

  • Online booking: Accept booking requests online and process them based on availability.
  • Payment processing: Accept and process payments, and share receipts with customers.
  • Group reservations: Make arrangements for groups who request reservations at the same time.
  • Booking notes: Capture requests made by customers during the reservation process and share these notes with staff members.
  • Customer support: Provide support to customers via phone, live chat, or email.

Considerations when purchasing reservation software

  • Figure out what you need: Reservations software vendors offer a broad range of basic and premium features. Your feature requirements will be unique based on your business size and type. Basic features such as real-time booking with payment support are fairly standard, while premium features like built-in marketing automation, multi-currency payment gateways, and integration with existing applications may not be necessary. Make a list of your “must-have” and “good-to-have” features before setting building your vendor shortlist.
  • Integration with existing systems: Reservations software may not be the first or only tool you use, so it’s important that it integrates with your existing technology tools. Before making a purchase, confirm that the reservations software you pick fully integrates with your POS , database , and compliance management software , to name a few.
  • Buy reservations software or build your own: The decision to go with third-party software or develop a system in-house depends on the complexities of your reservation/booking process and desired customization level. In-house developed software can be aligned to your existing interface and functionality requirements, but demands significant time and money. On the other hand, third-party reservations software (especially cloud-deployed systems) can be implemented within a few hours at a reasonable price, but may offer lesser customizability.
  • Chatbots are transforming the booking process: Chatbots (AI-backed conversational interfaces) are transforming the way booking inquiries are received and answered. Chatbots can replace or significantly reduce the need for staff to handle customer inquiries, and can address queries without human intervention. According to Humley, more than two-thirds of Americans would like to use chatbots to improve their online travel experience.
  • Predictive intelligence will help improve the guest experience: Reservations software includes tools that capture a variety of customer details. According to Zebra Technologies, 49% of hotel and resort owners are looking for ways to turn guest data into business-relevant insights that can enhance guests’ in-stay experience and improve customer loyalty. Most reservations software vendors have started (or will start) offering predictive analytics capabilities bundled with their solutions.