---
description: Compare TeamSupport vs ClientSuccess to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TeamSupport vs ClientSuccess Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/32623/it-ticketing-systems-software/software) > [TeamSupport \<span\>vs\</span\> ClientSuccess](https://www.capterra.co.nz/compare/87908/157971/teamsupport/vs/clientsuccess)

# Compare TeamSupport vs ClientSuccess

Canonical: https://www.capterra.co.nz/compare/87908/157971/teamsupport/vs/clientsuccess

> Detailed comparison between TeamSupport and ClientSuccess. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | TeamSupport | ClientSuccess |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 848 | 17 |
| **Starting Price** | US$45.00 | US$15,000.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### TeamSupport

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

### ClientSuccess

ClientSuccess helps SaaS executives and their customer success, account management, and renewal teams retain and grow their existing customer base.

## Key features

### TeamSupport

- Account Alerts
- Activity Dashboard
- Activity Tracking
- CRM
- Chat/Messaging
- Churn Management
- Commenting/Notes
- Communication Management
- Customer Engagement
- Customer Management
- Document Management
- Email Management
- Feedback Management
- Health Score
- Onboarding
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Task Progress Tracking

### ClientSuccess

- Account Alerts
- Activity Dashboard
- Activity Tracking
- CRM
- Chat/Messaging
- Churn Management
- Commenting/Notes
- Communication Management
- Customer Engagement
- Customer Management
- Document Management
- Email Management
- Feedback Management
- Health Score
- Onboarding
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Task Progress Tracking

## Links

- [View TeamSupport Profile](https://www.capterra.co.nz/software/87908/teamsupport)
- [View ClientSuccess Profile](https://www.capterra.co.nz/software/157971/clientsuccess)
- [View Original Comparison](https://www.capterra.co.nz/compare/87908/157971/teamsupport/vs/clientsuccess)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"TeamSupport vs ClientSuccess Comparison - Capterra New Zealand 2026","description":"Compare TeamSupport vs ClientSuccess to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/87908/157971/teamsupport/vs/clientsuccess","about":[{"@id":"https://www.capterra.co.nz/software/87908/teamsupport#software"},{"@id":"https://www.capterra.co.nz/software/157971/clientsuccess#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/87908/157971/teamsupport/vs/clientsuccess#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.nz/compare/87908/157971/teamsupport/vs/clientsuccess#webpage","isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"TeamSupport","description":"As a B2B SaaS customer support solution, TeamSupport goes beyond a basic ticketing system. It helps users build customer loyalty and mitigate churn by understanding what's happening at the account level—not just the user level. Its proprietary Customer Distress Index provides holistic view of customer relationships, helping businesses understand how well their software product is being adopted. \n\nTeamSupport is a low-cost, AI-powered tool that gives you a complete picture of customer health by tying every conversation with a user directly to the customer account with no integrations or separate products needed. It’s the optimal all-in-one solution for aligning support, success, and GTM teams around a shared view of the customer and enabling smarter, data-driven executive decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f0e05623-2bab-4062-9b1d-358868e38faf.png","url":"https://www.capterra.co.nz/software/87908/teamsupport","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/87908/teamsupport#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":848},"offers":{"price":"45","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"ClientSuccess","description":"ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE Award for \"Best Customer Success Management Solution\" as well as being selected to the Red Herring Top 100.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9be85405-4444-461d-b571-31e573994998.png","url":"https://www.capterra.co.nz/software/157971/clientsuccess","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/157971/clientsuccess#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":17},"offers":{"price":"15000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems","position":2,"item":"/directory/32623/it-ticketing-systems-software/software","@type":"ListItem"},{"name":"TeamSupport vs ClientSuccess","position":3,"item":"https://www.capterra.co.nz/compare/87908/157971/teamsupport/vs/clientsuccess","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/compare/87908/157971/teamsupport/vs/clientsuccess#breadcrumblist"}]}
</script>
