---
description: Compare BeyondTrust Remote Support vs Inserve to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BeyondTrust Remote Support vs Inserve Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [BeyondTrust Remote Support \<span\>vs\</span\> Inserve](https://www.capterra.co.nz/compare/86962/203908/bomgar/vs/inserve)

# Compare BeyondTrust Remote Support vs Inserve

Canonical: https://www.capterra.co.nz/compare/86962/203908/bomgar/vs/inserve

> Detailed comparison between BeyondTrust Remote Support and Inserve. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BeyondTrust Remote Support | Inserve |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 2009 | 27 |
| **Starting Price** | US$1,995.00 | €63.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### Inserve

Privately owned IT companies, mostly Managed Service Providers. The companies have services like virtual workspaces, VoIP, hosting, security and hardware.

## Key features

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Collaboration Tools
- Customisable Branding
- Multi-Channel Communication
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Third-Party Integrations
- Ticket Management

### Inserve

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Asset Tracking
- Audit Trail
- Collaboration Tools
- Customisable Branding
- Customisable Templates
- Help Desk Management
- Multi-Channel Communication
- Project Planning
- Proposal Generation
- Real-Time Data
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Support Ticket Management
- Third-Party Integrations
- Ticket Management

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.co.nz/software/86962/bomgar)
- [View Inserve Profile](https://www.capterra.co.nz/software/203908/inserve)
- [View Original Comparison](https://www.capterra.co.nz/compare/86962/203908/bomgar/vs/inserve)

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