---
description: Compare BeyondTrust Remote Support vs dualmon to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BeyondTrust Remote Support vs dualmon Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [BeyondTrust Remote Support \<span\>vs\</span\> dualmon](https://www.capterra.co.nz/compare/86962/145125/bomgar/vs/dualmon-remote-access)

# Compare BeyondTrust Remote Support vs dualmon

Canonical: https://www.capterra.co.nz/compare/86962/145125/bomgar/vs/dualmon-remote-access

> Detailed comparison between BeyondTrust Remote Support and dualmon. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BeyondTrust Remote Support | dualmon |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 2009 | 279 |
| **Starting Price** | US$1,995.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### dualmon

Enterprise-level remote access service for small / mid-size businesses. Unlimited on-demand remote assist sessions are perfect for any size tech support company. Unattended access plans available too.

## Key features

### BeyondTrust Remote Support

- Access Controls/Permissions
- Annotations
- Authentication
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- File Sharing
- File Transfer
- Multi-Channel Communication
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Screen Sharing
- Session Recording
- Session Transfer
- Third-Party Integrations
- Troubleshooting
- Two-Factor Authentication
- Unattended Access

### dualmon

- Access Controls/Permissions
- Annotations
- Authentication
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- File Sharing
- File Transfer
- Multi-Channel Communication
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Screen Sharing
- Session Recording
- Session Transfer
- Third-Party Integrations
- Troubleshooting
- Two-Factor Authentication
- Unattended Access

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.co.nz/software/86962/bomgar)
- [View dualmon Profile](https://www.capterra.co.nz/software/145125/dualmon-remote-access)
- [View Original Comparison](https://www.capterra.co.nz/compare/86962/145125/bomgar/vs/dualmon-remote-access)

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