---
description: Compare Track-It! vs Supremo Remote Desktop to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Track-It! vs Supremo Remote Desktop Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/32623/it-ticketing-systems-software/software) > [Track-It\! \<span\>vs\</span\> Supremo Remote Desktop](https://www.capterra.co.nz/compare/67028/177094/track-it/vs/supremo-remote-desktop)

# Compare Track-It\! vs Supremo Remote Desktop

Canonical: https://www.capterra.co.nz/compare/67028/177094/track-it/vs/supremo-remote-desktop

> Detailed comparison between Track-It\! and Supremo Remote Desktop. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Track-It\! | Supremo Remote Desktop |
| **Overall rating** | 4.0/5 | 4.7/5 |
| **Total Reviews** | 77 | 447 |
| **Starting Price** | US$995.00 | US$199.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Track-It\!

Help Desk and IT Asset Management solution for all businesses with features such as ticket creation, automated emailing, prioritization, notifications/escalations, reporting and more.

### Supremo Remote Desktop

Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP

## Key features

### Track-It\!

- Analytics
- Customisable Branding
- Dashboard
- Email Management
- Knowledge Base Management
- Mobile Access
- Prioritisation
- Remote Access/Control
- Reporting/Analytics
- Ticket Management

### Supremo Remote Desktop

- Chat/Messaging
- Customisable Branding
- For MSPs
- Knowledge Base Management
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Remote Access/Control
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Secure Login
- Ticket Management

## Links

- [View Track-It\! Profile](https://www.capterra.co.nz/software/67028/track-it)
- [View Supremo Remote Desktop Profile](https://www.capterra.co.nz/software/177094/supremo-remote-desktop)
- [View Original Comparison](https://www.capterra.co.nz/compare/67028/177094/track-it/vs/supremo-remote-desktop)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Track-It! vs Supremo Remote Desktop Comparison - Capterra New Zealand 2026","description":"Compare Track-It! vs Supremo Remote Desktop to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/67028/177094/track-it/vs/supremo-remote-desktop","about":[{"@id":"https://www.capterra.co.nz/software/67028/track-it#software"},{"@id":"https://www.capterra.co.nz/software/177094/supremo-remote-desktop#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/67028/177094/track-it/vs/supremo-remote-desktop#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.nz/compare/67028/177094/track-it/vs/supremo-remote-desktop#webpage","isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"Track-It!","description":"Fully integrated Help Desk and IT Asset Management system designed for small to medium sized companies to be affordable to own, easy to install and configure and easy to use. Track-It! includes modules for Help Desk, Asset Management, Change Management, Purchasing, Self Service, Dashboards, Reporting, SLAs, Business Rules and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9d9714c3-9e4b-4c47-825e-302e525b2f87.png","url":"https://www.capterra.co.nz/software/67028/track-it","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/67028/track-it#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":77},"offers":{"price":"995","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Supremo Remote Desktop","description":"Supremo is an easy-to-use, secure and reliable remote desktop software for Windows, macOS, iOS, Android, and Linux. Its infrastructure is located all over the world.\nSupremo has all the features to work or provide assistance wherever you are: unattended access, unlimited free address book, online reports, automatic updates, remote printing and much more.\nSupremo is customizable and UAC compatible.\nIt can be used on an unlimited number of devices and requires no configuration or installation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0c24a73d-e9a5-4c32-a595-20fab8914b1a.png","url":"https://www.capterra.co.nz/software/177094/supremo-remote-desktop","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/177094/supremo-remote-desktop#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":447},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems","position":2,"item":"/directory/32623/it-ticketing-systems-software/software","@type":"ListItem"},{"name":"Track-It! vs Supremo Remote Desktop","position":3,"item":"https://www.capterra.co.nz/compare/67028/177094/track-it/vs/supremo-remote-desktop","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/compare/67028/177094/track-it/vs/supremo-remote-desktop#breadcrumblist"}]}
</script>