---
description: Compare LiveChat vs TeamSupport to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs TeamSupport Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveChat \<span\>vs\</span\> TeamSupport](https://www.capterra.co.nz/compare/62194/87908/livechat/vs/teamsupport)

# Compare LiveChat vs TeamSupport

Canonical: https://www.capterra.co.nz/compare/62194/87908/livechat/vs/teamsupport

> Detailed comparison between LiveChat and TeamSupport. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | TeamSupport |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 1721 | 848 |
| **Starting Price** | US$25.00 | US$45.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### TeamSupport

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

## Key features

### LiveChat

- AI Summarization
- API
- Account Alerts
- Account Management
- Activity Tracking
- Configurable Workflow
- Content Management
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Monitoring
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Automation

### TeamSupport

- AI Summarization
- API
- Account Alerts
- Account Management
- Activity Tracking
- Configurable Workflow
- Content Management
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Monitoring
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Automation

## Links

- [View LiveChat Profile](https://www.capterra.co.nz/software/62194/livechat)
- [View TeamSupport Profile](https://www.capterra.co.nz/software/87908/teamsupport)
- [View Original Comparison](https://www.capterra.co.nz/compare/62194/87908/livechat/vs/teamsupport)

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