---
description: Compare LiveChat vs CEEP to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs CEEP Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> CEEP](https://www.capterra.co.nz/compare/62194/197704/livechat/vs/ceep)

# Compare LiveChat vs CEEP

Canonical: https://www.capterra.co.nz/compare/62194/197704/livechat/vs/ceep

> Detailed comparison between LiveChat and CEEP. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | CEEP |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 1715 | 0 |
| **Starting Price** | US$25.00 | US$1,000.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### CEEP

CEEP is used by banks, insurance companies, brokerage firms, wealth management firms, financial service providers, hospitals, and trading organizations.

## Key features

### LiveChat

- Activity Tracking
- Alerts/Notifications
- Communication Management
- Content Management
- Customer Experience Management
- Customisable Templates
- Deal Management
- Engagement Tracking
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Real-Time Data
- Reporting/Analytics
- Support Ticket Management
- Task Automation
- Transfers/Routing
- Web-based Deployment
- Widgets

### CEEP

- Activity Tracking
- Alerts/Notifications
- Communication Management
- Content Management
- Customer Experience Management
- Engagement Tracking
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Widgets

## Links

- [View LiveChat Profile](https://www.capterra.co.nz/software/62194/livechat)
- [View CEEP Profile](https://www.capterra.co.nz/software/197704/ceep)
- [View Original Comparison](https://www.capterra.co.nz/compare/62194/197704/livechat/vs/ceep)

-----

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