---
description: Compare LiveChat vs ClientSuccess to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs ClientSuccess Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveChat \<span\>vs\</span\> ClientSuccess](https://www.capterra.co.nz/compare/62194/157971/livechat/vs/clientsuccess)

# Compare LiveChat vs ClientSuccess

Canonical: https://www.capterra.co.nz/compare/62194/157971/livechat/vs/clientsuccess

> Detailed comparison between LiveChat and ClientSuccess. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | ClientSuccess |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 1715 | 17 |
| **Starting Price** | US$25.00 | US$15,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### ClientSuccess

ClientSuccess helps SaaS executives and their customer success, account management, and renewal teams retain and grow their existing customer base.

## Key features

### LiveChat

- Account Alerts
- Activity Dashboard
- Activity Tracking
- CRM
- Chat/Messaging
- Churn Management
- Communication Management
- Customer Engagement
- Customer Management
- Deal Management
- Email Management
- Feedback Management
- Health Score
- Lead Management
- Onboarding
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Single Sign On
- Usage Tracking/Analytics

### ClientSuccess

- Account Alerts
- Activity Dashboard
- Activity Tracking
- CRM
- Chat/Messaging
- Churn Management
- Communication Management
- Customer Engagement
- Customer Management
- Email Management
- Feedback Management
- Health Score
- Onboarding
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Single Sign On
- Usage Tracking/Analytics

## Links

- [View LiveChat Profile](https://www.capterra.co.nz/software/62194/livechat)
- [View ClientSuccess Profile](https://www.capterra.co.nz/software/157971/clientsuccess)
- [View Original Comparison](https://www.capterra.co.nz/compare/62194/157971/livechat/vs/clientsuccess)

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