---
description: Compare LiveChat vs Humany to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Humany Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> Humany](https://www.capterra.co.nz/compare/62194/151129/livechat/vs/humany)

# Compare LiveChat vs Humany

Canonical: https://www.capterra.co.nz/compare/62194/151129/livechat/vs/humany

> Detailed comparison between LiveChat and Humany. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Humany |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 1719 | 0 |
| **Starting Price** | US$25.00 | US$422.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Humany

Designed for all business sizes, it is a web-based customer service experience management solution that helps create custom responses, guides, dialog trees and more.

## Key features

### LiveChat

- Account Alerts
- Account Management
- Configurable Workflow
- Customisable Templates
- Deal Management
- Engagement Tracking
- Knowledge Base Management
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Referral Tracking
- Reminders
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Automation
- Transfers/Routing
- Web-based Deployment

### Humany

- Knowledge Base Management
- Multi-Channel Communication

## Links

- [View LiveChat Profile](https://www.capterra.co.nz/software/62194/livechat)
- [View Humany Profile](https://www.capterra.co.nz/software/151129/humany)
- [View Original Comparison](https://www.capterra.co.nz/compare/62194/151129/livechat/vs/humany)

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