---
description: Compare Salesforce Sales Cloud vs SAP Customer Experience to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Sales Cloud vs SAP Customer Experience Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/30532/business-management/software) > [Salesforce Sales Cloud \<span\>vs\</span\> SAP Customer Experience](https://www.capterra.co.nz/compare/61368/77372/salesforce/vs/sap-crm)

# Compare Salesforce Sales Cloud vs SAP Customer Experience

Canonical: https://www.capterra.co.nz/compare/61368/77372/salesforce/vs/sap-crm

> Detailed comparison between Salesforce Sales Cloud and SAP Customer Experience. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | SAP Customer Experience |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 18768 | 245 |
| **Starting Price** | US$25.00 | US$58.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Salesforce Sales Cloud

Sales teams, sales managers, marketing teams, and partner managers.

### SAP Customer Experience

Marketing, sales and customer service teams in any size organization.

## Key features

### Salesforce Sales Cloud

- API
- CRM
- Campaign Planning
- Channel Management
- Client Management
- Communication Management
- Customer Database
- Customer History
- Email Management
- For Insurance Industry
- For Startups
- Lead Management
- Lead Qualification
- Lead Segmentation
- Live Chat
- Marketing Automation
- Mobile Access
- Reporting/Analytics
- Sales Pipeline Management
- Support Ticket Management

### SAP Customer Experience

- API
- CRM
- Campaign Planning
- Channel Management
- Client Management
- Communication Management
- Customer Database
- Customer History
- Email Management
- For Insurance Industry
- For Startups
- Lead Management
- Lead Qualification
- Lead Segmentation
- Live Chat
- Marketing Automation
- Mobile Access
- Reporting/Analytics
- Sales Pipeline Management
- Support Ticket Management

## Links

- [View Salesforce Sales Cloud Profile](https://www.capterra.co.nz/software/61368/salesforce)
- [View SAP Customer Experience Profile](https://www.capterra.co.nz/software/77372/sap-crm)
- [View Original Comparison](https://www.capterra.co.nz/compare/61368/77372/salesforce/vs/sap-crm)

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