---
description: Compare Salesforce Sales Cloud vs Zendesk QA to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Sales Cloud vs Zendesk QA Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Zendesk QA](https://www.capterra.co.nz/compare/61368/180104/salesforce/vs/klaus)

# Compare Salesforce Sales Cloud vs Zendesk QA

Canonical: https://www.capterra.co.nz/compare/61368/180104/salesforce/vs/klaus

> Detailed comparison between Salesforce Sales Cloud and Zendesk QA. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | Zendesk QA |
| **Overall rating** | 4.4/5 | 4.9/5 |
| **Total Reviews** | 18777 | 23 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Salesforce Sales Cloud

Sales teams, sales managers, marketing teams, and partner managers.

### Zendesk QA

For customer service teams looking to optimize their QA processes and keep up the quality of their support – all while scaling and handling an increasing volume of interactions across channels.

## Key features

### Salesforce Sales Cloud

- AI/Machine Learning
- API
- Activity Dashboard
- Auto-Dialer
- Call Centre Management
- Call Recording
- Channel Management
- Collaboration Tools
- Customisable Templates
- Deal Management
- Lead Management
- Multi-Channel Communication
- Pipeline Reports
- Product Catalog
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Scheduling
- Third-Party Integrations
- Web-based Deployment

### Zendesk QA

- AI/Machine Learning
- API
- Activity Dashboard
- Call Centre Management
- Call Recording
- Collaboration Tools
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View Salesforce Sales Cloud Profile](https://www.capterra.co.nz/software/61368/salesforce)
- [View Zendesk QA Profile](https://www.capterra.co.nz/software/180104/klaus)
- [View Original Comparison](https://www.capterra.co.nz/compare/61368/180104/salesforce/vs/klaus)

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