---
description: Compare Salesforce Sales Cloud vs Salesforce Customer360 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Sales Cloud vs Salesforce Customer360 Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Salesforce Customer360](https://www.capterra.co.nz/compare/61368/1062021/salesforce/vs/salesforce-customer360)

# Compare Salesforce Sales Cloud vs Salesforce Customer360

Canonical: https://www.capterra.co.nz/compare/61368/1062021/salesforce/vs/salesforce-customer360

> Detailed comparison between Salesforce Sales Cloud and Salesforce Customer360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | Salesforce Customer360 |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 18768 | 48 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Salesforce Sales Cloud

Sales teams, sales managers, marketing teams, and partner managers.

### Salesforce Customer360

\-

## Key features

### Salesforce Sales Cloud

- Activity Dashboard
- Activity Tracking
- CRM
- Campaign Management
- Collaboration Tools
- Communication Management
- Contact Management
- Data Security
- Financial Management
- Lead Capture
- Lead Management
- Marketing Automation
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Workflow Management

### Salesforce Customer360

- Activity Dashboard
- Activity Tracking
- CRM
- Campaign Management
- Collaboration Tools
- Communication Management
- Contact Management
- Data Security
- Financial Management
- Lead Capture
- Lead Management
- Marketing Automation
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Workflow Management

## Links

- [View Salesforce Sales Cloud Profile](https://www.capterra.co.nz/software/61368/salesforce)
- [View Salesforce Customer360 Profile](https://www.capterra.co.nz/software/1062021/salesforce-customer360)
- [View Original Comparison](https://www.capterra.co.nz/compare/61368/1062021/salesforce/vs/salesforce-customer360)

-----

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