---
description: Compare Microsoft 365 vs Shared Inbox by Canary to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft 365 vs Shared Inbox by Canary Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [Microsoft 365 \<span\>vs\</span\> Shared Inbox by Canary](https://www.capterra.co.nz/compare/58688/1077880/microsoft-365/vs/Shared-Inbox)

# Compare Microsoft 365 vs Shared Inbox by Canary

Canonical: https://www.capterra.co.nz/compare/58688/1077880/microsoft-365/vs/Shared-Inbox

> Detailed comparison between Microsoft 365 and Shared Inbox by Canary. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft 365 | Shared Inbox by Canary |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 14050 | 1 |
| **Starting Price** | US$6.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Videos | Documentation, Videos |

## Best for

### Microsoft 365

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

### Shared Inbox by Canary

Perfect for small to mid size teams looking for a collaborative inbox to manage emails.

## Key features

### Microsoft 365

- Alerts/Notifications
- Calendar/Reminder System
- Chat/Messaging
- Collaboration Tools
- Customisable Templates
- Email Monitoring
- Email Templates
- Encryption
- File Conversion
- Inbox Management
- Mobile App
- Reminders
- Reporting/Analytics
- Response Management
- Scheduling
- Search/Filter
- Team Calendars
- Video Conferencing
- Whiteboard

### Shared Inbox by Canary

- Alerts/Notifications
- Chat/Messaging
- Collaboration Tools
- Customisable Templates
- Email Templates
- Inbox Management
- Mobile App
- Reporting/Analytics
- Response Management
- Search/Filter
- Support Ticket Management

## Links

- [View Microsoft 365 Profile](https://www.capterra.co.nz/software/58688/microsoft-365)
- [View Shared Inbox by Canary Profile](https://www.capterra.co.nz/software/1077880/Shared-Inbox)
- [View Original Comparison](https://www.capterra.co.nz/compare/58688/1077880/microsoft-365/vs/Shared-Inbox)

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