---
description: Compare SmartSurvey vs Jotform to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartSurvey vs Jotform Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [SmartSurvey \<span\>vs\</span\> Jotform](https://www.capterra.co.nz/compare/57112/158456/smartsurvey/vs/jotform-4-0)

# Compare SmartSurvey vs Jotform

Canonical: https://www.capterra.co.nz/compare/57112/158456/smartsurvey/vs/jotform-4-0

> Detailed comparison between SmartSurvey and Jotform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartSurvey | Jotform |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 114 | 2794 |
| **Starting Price** | £45.00 | US$39.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Webinars, Documentation, Videos |

## Best for

### SmartSurvey

Academics, Consultants, Businesses, Multi-nationals, Government, Public Sector, Not for Profit

### Jotform

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## Key features

### SmartSurvey

- API
- Autofill
- CRM
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Web Forms

### Jotform

- API
- Autofill
- CRM
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Web Forms

## Links

- [View SmartSurvey Profile](https://www.capterra.co.nz/software/57112/smartsurvey)
- [View Jotform Profile](https://www.capterra.co.nz/software/158456/jotform-4-0)
- [View Original Comparison](https://www.capterra.co.nz/compare/57112/158456/smartsurvey/vs/jotform-4-0)

-----

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