Call Center vs myIstra SwitchBoard

myIstra SwitchBoard

by Centile Telecom Applications

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N/A
N/A

Overall

(0 reviews)
  • Ease of Use
  • Features & Functionality
  • Customer Service
  • Value for Money

Overall

(0 reviews)
  • Ease of Use
  • Features & Functionality
  • Customer Service
  • Value for Money
Primarily catering to call center professionals, it is a telephony platform that helps with features such as compliance requirements, self-service and more.
Not provided by vendor
4/9
  • Auto Dialer
  • Call Centre Management
  • Call Logging
  • Call Monitoring
  • Call Routing
  • Contact Management
  • Employee Directory
  • IVR / Voice Recognition
  • Web Conferencing
5/9
  • Auto Dialer
  • Call Centre Management
  • Call Logging
  • Call Monitoring
  • Call Routing
  • Contact Management
  • Employee Directory
  • IVR / Voice Recognition
  • Web Conferencing

Web/Installed

Mobile

Web/Installed

Mobile

Not provided by vendor
Not provided by vendor
Not provided by vendor
Not provided by vendor
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