---
description: Compare Genesis Call Accounting & Tracking vs InfoFlo to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Genesis Call Accounting & Tracking vs InfoFlo Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [Genesis Call Accounting & Tracking \<span\>vs\</span\> InfoFlo](https://www.capterra.co.nz/compare/37469/96628/genesis-call-accounting/vs/infoflo)

# Compare Genesis Call Accounting & Tracking vs InfoFlo

Canonical: https://www.capterra.co.nz/compare/37469/96628/genesis-call-accounting/vs/infoflo

> Detailed comparison between Genesis Call Accounting & Tracking and InfoFlo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Genesis Call Accounting & Tracking | InfoFlo |
| **Overall rating** | 4.0/5 | 4.5/5 |
| **Total Reviews** | 2 | 96 |
| **Starting Price** | US$29.00 | US$20.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Genesis Call Accounting & Tracking

Large Enterprises - including multi-location corporations, public safety, manufacturing \&amp; healthcare&#10;Small / Medium Sized Businesses - Professional offices, Hospitality \&amp; Lodging

### InfoFlo

Stop paying for features you don't need, and get a solution built for you\! InfoFlo Nonprofit offers a customized solution for each organization based on their unique needs all at an affordable price.

## Key features

### Genesis Call Accounting & Tracking

- By-Extension Reporting
- Call Duration
- Call Logging
- Call Monitoring
- Call Tracking
- Call Volume
- Caller ID
- Cost Analysis
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Who Answered Log

### InfoFlo

- Auto-Dialer
- By-Extension Reporting
- Call Duration
- Call Logging
- Call Monitoring
- Call Tagging
- Call Volume
- Caller ID
- Computer Telephony Integration
- Customisable Templates
- Document Templates
- Inbound Reporting
- Lead Management
- Outbound Reporting
- Scheduling
- Unattended Call Management
- Virtual Extensions
- Who Answered Log

## Links

- [View Genesis Call Accounting & Tracking Profile](https://www.capterra.co.nz/software/37469/genesis-call-accounting)
- [View InfoFlo Profile](https://www.capterra.co.nz/software/96628/infoflo)
- [View Original Comparison](https://www.capterra.co.nz/compare/37469/96628/genesis-call-accounting/vs/infoflo)

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